user
Michaels
5125 Jonestown Rd Ste 445, Harrisburg, PA 17112, United States
Appearance
Michaels
Comments
Dr
Review №1

All of my crafting comes from Michaels!

Pe
Review №2

These people were great. Emily was especially helpful. My sons diploma was not average size. She was able to fit it perfectly.

Pa
Review №3

Good selection, good prices. I just joined their rewards program. Anxious to see how it works.

Jo
Review №4

Found exactly what we needed for a little project. Staff was knowledgeable and nice.

CH
Review №5

Great selection and members get great coupon discounts online

so
Review №6

Clean store with many items for many different occasions.

Sa
Review №7

Great products... great customer service!!

Jo
Review №8

Stopped by for tie dye kits. Loved the outcome

De
Review №9

Nice visit in the store. The scrapbook paper isle was pretty empty, though. (14 April 2021).

Ni
Review №10

Right now, the store is mask for unvax. I wasnt able to find what I was looking for and ended up settling for something less specific to my needs. Going to Michaels has been hit or miss in the past as well. It seems a trip to Walmart will do if you just want to get the job done and a search on Amazon will be you exactly what you are looking for, where Michaels is somewhere lost in the middle.

Ja
Review №11

Wide selection. Friendly service. I shopped around for patches. They had a few blue jeans shades and black ones. We also bought a picture frame. Quick and easy.

NZ
Review №12

I purchased frames for my degrees and did not realize that they have a nice selection to choose from.

Ti
Review №13

Nice store but they didnt have what I needed which was bright T shirts for my hubby.

Ho
Review №14

Manager had an attitude with the most sweetest employee!! Employee did everything to help me find what I needed and manager was unhappy over the walkie-talkie. :/ thanks M!

Sh
Review №15

This store is clean and have a lot of inventory in stock. Employees are ready to help right away

Sa
Review №16

No help in the store..not really friendly..it was like you ruined the day by asking queations

bo
Review №17

Customer service was awesome.

Br
Review №18

Well organized. Helpful staff. Found everything we needed.

Ch
Review №19

All you need for crafting

CH
Review №20

Im addicted to Michaels. I can always find what I want and then some. I love their yarn selection. At the store and online.

ee
Review №21

It was a nice place. The clearance items were gone, but they had some good deals.

A
Review №22

I love this store.

Ma
Review №23

Its a chain store working like it should

Sh
Review №24

Lots of assorted craft & DYI items.

D'
Review №25

It was stocked and pretty clean. Though it was busy, the cashiers kept it moving well. Only 4 stars because at least 3 workers walked by and no one asked if they could help me.

Ti
Review №26

Great selection, helpful staff, and good location.

Ra
Review №27

A bit of everything for crafting.

Ja
Review №28

Had almost anything I needed for crafts and almost anything else youre heart can think of..had ALOT of great sales as well

la
Review №29

I love michaels, they even started carrying diamond dots again so theres no reason to even for me to go to Joanne other than coupons if it makes it cheaper than Michael, this is very rare.

Ar
Review №30

Loooove Michaels. Great place to just wander.

Su
Review №31

Always friendly staff.

St
Review №32

Always find what I need when I go in. And there is always someone to help if I cant find what Im looking for.

Ha
Review №33

Great customer service and the staff always take great care in assisting my elderly mother. Many thanks 😊

Li
Review №34

Line was so slow! Waited for over 10 minutes.

Er
Review №35

Excellent, Alexa was Very helpful and provided Outstanding service for our request for a Christmas 🎄 and Christmas wreath!

Ph
Review №36

Nice place to get stuff for art and craft. Its one of my favorite stores and they always have coupons on their site. I would advice checking out the site for coupons you will save 💵💸

Sh
Review №37

So, we placed an online order for the only available Cricut Air, went to get it hours later and it still hadnt been picked. SO, they were nice enough to just let us cancel that order and upgrade to the Maker without ANY hassle. So the legit tiniest of inconvenience actually worked out in my favor bc maeat wasnt trying to hear about anything more expensive UNTIL he found out it wasnt ready. Thaaaaanks!

An
Review №38

Very helpful and friendly staff.

Ge
Review №39

Always love a craft store, especially when they have sales!

Ja
Review №40

Love shopping here.

Al
Review №41

Found what was needed, however, only 2 people was working in the entire store!

bi
Review №42

Awesome 👍

Ny
Review №43

It always has everything I need and they always have coupons available

Je
Review №44

Fast efficient on-line order pick up

Al
Review №45

So easy to shop in person or online.

La
Review №46

Professional and helpful

Ba
Review №47

Has a good after Christmas Sale going on.

Ei
Review №48

I will forever love micheals.

Br
Review №49

They hAve so much stuff

Th
Review №50

At this time, there is a 30% off on most of their in-house items. One of my children and I went shopping for art supplies today. The staff were very helpful indeed. We got two packs of art-boards and quite a few small bottles of various paints.

Re
Review №51

Good Deals. Their Clearance is usually good. I got 80% off fall Flower Vines that were very pretty to put above my daughters windows.

An
Review №52

Had supplies that I needed but check out was to crowded no special in and out everyone was too close

Ai
Review №53

Customer service is not that great at this location. I am blind and typically call the store to verify they have a certain item in stock before I have someone drive me to pick up something. Even after I explain that some retail websites are not very accessible for someone using a screen reader who is blind, the individual still insisted I look it up online toverify they have it. What part of Im blind and websites sometimes are not very accessible did she not understand? Message understood on my end! Employees at this store are not very interested in providing assistance.

SH
Review №54

Good except for the long line

An
Review №55

Overall, great craft store. From crochet items to beading supplies, I have purchased quite a variety of products from Michaels over the years. I subscribe to their emails, and use the coupons they send often (almost every time I shop there). Their regular prices are a little high, but the sales are very good. This store is clean and well organized.

De
Review №56

Great price 0n all the flowers and cool Halloween items and ideas

Re
Review №57

I did an online order with an instore pickup. The employee working the pickup counter was very friendly and helpful. Upon checking the order we discovered an item had fallen out of the bag. She immediately went back to find it to ensure that I received the correct order. Additionally I used their UPS drop off which was quick and easy to use.

T
Review №58

Love Michaels - great selection, reasonably priced, great ideas for home decor!

Ca
Review №59

I will always say that they need a better yarn selection. But Im a bit biased. The store was easy to get into. It was neat, clean, and the staff that I had dealt with was very friendly.

Jo
Review №60

This michaels reminds of the ones back In vegas their all similar

Re
Review №61

Kind staff, kind manager. This is a great store. Look at their buy online-pick up in store option. Its quick, and you usually get a discount.

Ma
Review №62

I went with my wife and she did the shopping. If youre into crafts, this is the place.

Li
Review №63

Great store lots of craft ideas

Ba
Review №64

Found the item I was looking for.Wood burning kit

Ke
Review №65

This is a very nice craft store. It is very large but not over packed. Large assortment of silk flowers to choose from. Large framing area. Always seems to be staff members around and they can answer your questions that you have. Large parking lot and lots of other stores in this shopping complex.

Mi
Review №66

Creatively creative. Seeking a solution for a project, conceptualized my description to store personnel. Its amazing how the individual I described my thought; that I was directed to a specific aisle. Not finding my product idea, I reapproached with an alternative thought. Thats when Bob (Robert);was summoned to the rescue! He presented an alternative for the alternative, and alternatively I purchased the alternative. Its going to serve the purpose. Now, if we had an alternative to relocate these Socialist types - Im thinking Venezuela. Maybe California,big they go through with the annexation. Either way, Ive got to get to work. What a concept.

Ro
Review №67

I love this place. They have enough supplies for even the craftiest person. Well organized, well stocked, knowledgeable staff, great prices too.

Da
Review №68

Great for all your crafting needs

Pa
Review №69

I bake, make jewelry, crochet, knit and decorate spaces. I almost always find what I need. They take a little long to get new beads though.

Ty
Review №70

Love it here!!! Always maintained, always clean, always helpful. Jennifer was a great help and really knew her way around the store, she had a great attitude and her customer service was phenomenal!!! If you want quality service and great prices, go here!!! Ask for jennifer!!!

Ju
Review №71

My go-to place for picture frames and art supplies. Make sure you check the website for coupons, you can often get somethjng like 40% off.

Jo
Review №72

Easy To Find Items. Great prices. Great sales. For once in a retail store there is an actual Staff On The Merchandise Floor And Get This... theyre polite and helpful. Ive Been To Many Other Michaels And There Is Never A Staff On Hand To Help. What A Breath of fresh air.

Za
Review №73

Not even Halloween, and all I could find were Christmas decors. Bogus

Ch
Review №74

So amazing 👏 😍

Ka
Review №75

I Love Michaels. All my jewelry making needs.

El
Review №76

Well stocked, clean and organized with lots of helpful staff on the floor. I have worked at Michaels and this store was laid out differently, so they had no problem leading me to the items I was looking for and helping me find exactly what I needed.

Bo
Review №77

Tammy was a sweet daughter, e joyed our time together

Sh
Review №78

As a crafter at heart, this Michaels location is my go to.This time around we found gorgeous iridescent inks with the help of a very friendly Michaels employee. I now have started another 20 projects, which leaves only a few billion unfinished lol.

Ta
Review №79

They order pick up system they have is great. Although I had to wait in line to find out where it is. I think they should put signs leading you to in store pick up. Overall great experience.

Sh
Review №80

Found what I needed, although it took me forever... There wasnt really anyone that I saw out on the floor to help. Smaller store, but still had a good selection of essential craft items. The check-out was agonizingly slow, but luckily they have a really nice add-on section to look at where I ended up coming across cheaper alternatives to the things Id already painstakingly sought!

Du
Review №81

They have a huge selection of craft items. I liked the after Christmas sale. Bought some decorations for next year.

Ty
Review №82

LOOOOVEEEEE

Ma
Review №83

So much stuff. Had to ask for help and was correctly directed to the correct aisle. Check out was quick despite a line.

La
Review №84

Michaels has the supplies you need to be able to express yourself through the craft of your choice.

Aa
Review №85

Best craft store ever! My daughter loves this place and is always welcome here.

Da
Review №86

Excellent arts and crafts store. The lady at the framing desk was extremely polite and patient while I asked my many questions. Also, unlike a.c. Moore, they are willing to sell you framing materials if you have the skill to do framing yourself.

Je
Review №87

Store was a little small but seemed to have most of everything. Staff was friendly!

Jo
Review №88

All what I want to decorate and feel more creative.

Ru
Review №89

Out of the one thing I needed - a single plug in electric candle with on at night off in the morning feature

Li
Review №90

Sometimes its hard to find what you want and cant always find an employee

M
Review №91

Get your creativity flowing 🌌🦋💕

Ig
Review №92

Quick tip: go online with your cell phone and look for their coupons, save a ton of money!

Ho
Review №93

Great place for crafts.

ch
Review №94

Nothing here can be done with the store its great

Ma
Review №95

Love love love Michaels but they are revamping the store a lot of empty shelves. I couldnt find what I needed I had to walk around several times. Finally I did find what I needed.

Te
Review №96

Had great sales

Ka
Review №97

Great place to go to get material for a craft for sewing for putting together projects and little DYII projects are from scratch. Staff every helpful and informative

Tr
Review №98

Michaels is a quick place to pick up craft items because it is not a large store. Still, they have so much stuff it is often hard to find an item without help. The staff seems to know where everything is, so I dont leave empty-handed. Prices are reasonable.The plaza parking lot is the typical mess of tight turns and parking spaces, combined with unintuitive entrance and exit lanes. You can usually get a spot near Michaels and not have to walk far.

Ja
Review №99

Pretty cool craft store. Usually clean with friendly staff to assist you. Not a huge selection, but a decent amount of supplies for most people.I would probably shop there again, but I here hobby lobby is now across the street and if that one is anything like the one in VA - thats where Ill be. :)

Ga
Review №100

Easy to navigate.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:5125 Jonestown Rd Ste 445, Harrisburg, PA 17112, United States
  • Site:http://locations.michaels.com/pa/harrisburg/2021/
  • Phone:+1 717-651-1702
Categories
  • Art supply store
  • Craft store
  • Picture frame shop
  • Yarn store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:10AM–7PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Similar organizations