***STAY AWAY FROM IDEAL AUTO BODY LLC IN HAVOVER, PA***I brought my 99 GMC Sonoma pickup truck in to have my front brake pads replaced. They charged me about $200 for the job. When I left, my Brake Warning light was on, my brakes were screeching loudly, and now it takes me about 100 yards to come to a complete stop from 35mph. The warning light was not on before I dropped the truck off. I called to ask about the warning light and if maybe they flushed and drained the brake fluid. They claimed that they only replaced the pads and that the screeching would go away. They also said they test drove it and didnt notice the warning light was on. How can you possibly do a brake job, then test drive the vehicle and not even notice the brake light on? Answer: Easy. You dont do the job, and then you lie about it and say that you did. Thats exactly what they did.Three days later, I took my truck to a different mechanic. He pulled the pads off and showed them to me. They were the same worn out pads that I had paid to be replaced. He told me they likely just adjusted my calipers, if anything, but they definitely did not replace the pads.Ideal Auto Service charged me $200 to change my front brake pads. Now...- my Brake Warning light is on (it wasnt on before the work)- my brakes are screeching loudly- I cannot safely come to a complete stop within an acceptable distance***STAY AWAY FROM IDEAL AUTO BODY LLC IN HAVOVER, PA***

Keith, Nichole and Mike went out of there way to make sure we were happy. They fixed an issue we had with some wiring that someone else did for us. They stayed to fix the problem even after the place closed. Couldnt have had nicer people. Will definitely go back.

Let me tell you about Ideal Auto Body LLC, They provide a great and personable service. I had outer damage on my vehicle of course, but they found interior damage as well. They were able to get everything fixed in a reasonable time. I even had to push back my pick up day because i wasnt in town and they were able to accommodate me with no problem. If i ever have to have body work done on my vehicle again Ill definitely be going to Ideal Auto Body LLC.

Great experience! Price to have body work completed was reasonable and service was excellent! They delivered my car to me at work and it was completely detailed inside and out!

Katie was very helpful with the starting process of getting my car fixed. Going from the initial estimate, quick responses, calling the insurance company for me. She took care of everything. The Ideal team got my car fixed in 2 days due to me being in need of a quick turn around. My car looks BEAUTIFUL I am so happy with the work that was done. Thank you!!!

Been going here for several times for both of my vehicles. This last time was a trying time (after getting into an accident) but everything worked out fine in the end. I still would come here again since they also kept me updated on my vehicle.

Fantastic and quick service. Did a wonderful job on my SUV and the staff was incredible. Had my truck detailed while there and came out looking like a new vehicle. Worth going to. Thank you to all involved.

Excellent customer service! Couldn’t have asked for a better body shop to fix my truck! I really appreciate everything they have done for me! And got my truck better than it was before!

Kristen sorry to hear what you are going thru he took advantage of my buddy who is disabled. Wish you the best! They might do a good job with the work performed which is a given as he wants to be paid he wants money he wants to gain... but just like any other working citizen we MUST pay our dues, our bills and NOT take advantage for our own selfish gain.

Great place, great service

Absolutely great job. I was expecting them to have my car for weeks, had it finished in less than 2 days. My new go to place for body work.

Excellent customer service and very nice work! Highly recommended!! Plan on bringing my vehicle back for a nice detail once it gets nice out again. :)

Great customer experience! Always kept me updated on the repair progress and what to expect. I will definitely be returning for future needs.

Wow.Customer service🙌,prize🙌,honesty🙌.My wife need something to be repair on her car.I take the car to Macco for free estimate and I thought the price it was to high then I went to ideal body shop and I was surprise about the price.I so happy still some honest people around the community.God bless your today and always.Thank you again for your honesty and job well done.

One week you call in and they say they can do the job. The next week you call they dont and never have done it.

Great customer service and an incredible paint job on my 240sx.

Excellent service! Staff kept in constant contact about progress!! Highly recommendly!

Great customer service and work!

Very helpful and honest

Great service

Professional, efficient and honest