user
Hanover Collision Center
140 Dart Dr, Hanover, PA 17331, United States
Appearance
Hanover Collision Center
Comments
Ch
Review №1

Patrick and his team were very helpful and professional. Despite parts being on back order delaying the repairs, Patrick kept me informed, gave me updates and assured me that the repairs would happen. I picked up my vehicle today and the body work looks perfect! Thanks Hanover Collision!

Gr
Review №2

This place was absolutely fantastic. I have had trouble with body shops all my life. They would tell me a time frame and never make good on it. The estimates would be off by hundreds of dollars and they would get an attitude with me about their mistakes. I worked with Pat Crawford in the collision center and he was amazing. He answered all my calls, gave me a spot on estimate and most importantly he got the work done to my Sequioa a day early. He was very confident and professional in explaining the process to me. He didn’t try to push for things I didn’t need… he was just flat out honest. It was very refreshing to see there are still people and business’s that do that. I have a tough color or paint to match and the work looks amazing you can’t tell they even did anything. I would recommend Pat and Hanover collision center to my momma, my family, and anybody else.

Sh
Review №3

I am extremely happy with Patrick and the team doing body repair to my 2021 Corolla after a storm left debris on the road. My car had to be towed to the shop and I did not get to see the damage underneath. The shop did a great job with the estimate, repair and paint. My car looks and rides great!

Bi
Review №4

Hanover Collision did great work on my car. They did a great job matching a difficult factory paint (an orange with depth). Patrick Crawford was great about dealing with the insurance company and keeping me informed of the progress of the repairs. The car was done when he said it would be!

Sa
Review №5

Patrick did an excellent job of getting my car done on time to use for a trip. I had an emergency in my family and needed the car done earlier than anticipated. Patrick went overboard to make sure all the work was finished quickly and with perfection.

Mi
Review №6

Patrick Crawford was our contact person. He was very knowledgeable and personable. He made the process of having our new vehicle restored from an altercation with a deer, very easy. The vehicle came back quickly, clean, and as good as new. I highly recommend Hanover Collision Center and their expert staff!

Je
Review №7

Excellent service from the folks at Hanover Collison Center, most notably, Pat Crawford. He stayed an hour late (after hours) to return my vehicle to me, walk me through the body and paint work completed after an accident, and even allowed me to return my Enterprise rental vehicle there. The repair was completed quickly and was so well done that theres not even any evidence that a repair was made. My car looks new again! Thanks to Pat and the team at Hanover Collison Center for a great experience!

Ro
Review №8

Hanover Collision has made this experience reasonable and easy. They have worked with me and State Farm every step of the way from estimate to settlement to make Auto repair as painless as possible. The quality of their work has restored my 2020 Camry to like new condition.

Mi
Review №9

If you have body damage to your vehicle, take it to the Hanover Auto Team Collision Center. Patrick Crawford and his team did an excellent job when my wife did some damage to her 2004 Toyota Highlander. When the initial damage, that the insurance company agreed to pay for, was finished, Patrick noticed that the hood did not blend in with the new paint on the fender. He went to bat for us with the insurance company and they finally agreed to blend the hood in also. I can’t say enough about the job Patrick and his team did. Outstanding work. Patrick and each member of his team deserve a little something extra in their paychecks for this job. If you’re involved in an accident, take your vehicle here. You won’t be disappointed.

Cr
Review №10

Patrick did an fantastic job helping me though the process of getting my car done. It was a lot of work and it turned out just as good as new! He kept in contact through letting me know the next steps and what to expect! Awesome service!

Lo
Review №11

The Hanover Collison Team did spectacular work.This is the second time I used them. Very professional and customer service friendly. I would recommend them to all my friends and family.

La
Review №12

I called to bring my car in for a collision with a deer. They were extremely nice and got me in the next day. Patrick was my service provider and he was awesome! He kept me updated the whole time and told me everything that was happening with my car. I would recommend this place!

Ki
Review №13

Our insurance company sent us to the collision center after an accident. I was extremely pleased with the service we received. From the first visit through the time they had the car for repairs they were very professional and kept us informed of the process and the progress. We dealt with Patrick and he was great! Just picked the car up today and it looks terrific! They did a great job!

Ba
Review №14

Outstanding customer service. Accurate estimate and reasonable repair time. Patrick Crawford provided excellent communication at all stages of the work. Thanks to his coordination, supervision and expertise, repairs were perfectly completed with full insurance company approval on our car which had been rear-ended. Very highly recommended.

Lo
Review №15

Had car damage that needed fixed after an accident. From the minute I walked in the door, the staff was very polite and professional. During the process they would call and give me updates on the damage and work that needed done. I got my car back a week earlier than expected and it looked great! Would highly recommend them.

Re
Review №16

They went above and beyond and did a beautiful repair on my car! Patrick was amazing and helpful throughout the experience and special shout-out to Chase who drove out of town to pick up a part directly so I could have my vehicle back faster! You guys rock!

El
Review №17

Did an excellent job repairing the damage to my pick up. I can’t see anything different from when I first bought my truck.

Sh
Review №18

Thank You everyone at the Hanover collision center. A special thank you to Patrick for your kindness and for keeping in touch with me threw everything and also for getting me out of my car when I was trapped. I was afraid of what my car was gonna look like when I went to pick it up..I was very impressed I chocked up a bit, I feel like Thank you Isnt enuf you cant put a price on kindness💝 So thank you everyone I couldnt be happier. 🌟🌟🌟🌟🌟 GREAT JOB ..I ❤ MY CAR 👍🏻

Ja
Review №19

Patrick Crawford took car of my broken tailight in a matter of minutes, quick, high quality, & affordable above all. Highly recommend this shop.Where do you after you just replaced a taillight & someone rear ends you? You go here, work done right, by good people.

Lo
Review №20

Patrick, the estimator was great to work with and very personable. The bumper repair was finished on time, and it was flawlessly done. Phyllis in the office was a sweetheart to deal with. All around a great experience! Thanks to everyone at Hanover Collision!

Su
Review №21

Patrick is very professional, and made the entire process easy. Give him a raise!

mi
Review №22

I chose Hanover Collision Center because they are Toyota certified, but let me tell you. If I did not have a Toyota, I would still go there. They are professional, friendly, knowledgeable, honest, hard working and amazing! Patrick was so helpful and informative right from the beginning, he was also extremely detail oriented and noticed damage on my vehicle that I hadn’t even seen- damage that if it had gone unnoticed, would make my vehicle unsafe to drive. I knew my vehicle would be taken care of and that I wouldn’t have to worry about anything! Phyllis was so awesome too, even going so far as to contact the rental company for me. My vehicle was repaired way ahead of schedule. When I got my Toyota back, she was gorgeously detailed and looked like a brand new car! I could not be any happier with the care they showed me and my vehicle. They are truly the BEST collision center in this area! HIGHLY RECOMMEND! Patrick and Phyllis are the best!

Se
Review №23

They repaired my Mazda CX-30 back to Brand new. They were easy/awesome to deal with. I recommend them.

Ch
Review №24

Gave them three chances to repair my truck. Still don’t have it right. Poor paint job. Fish eyes and dirt in the paint.

St
Review №25

A deer hit the front of my company truck and had to call someone right away because it wasnt drivable. Phyllis from Hanover Collision answered the phone and helped me get a tow truck and set everything up for me eventhough it was about time for them to close. She even asked if I was ok.Pat Crawford was helpful as well keeping me posted how things were going. During COVID many things were on backorder but was able to work with me to get the truck PA back as soon as they could. I even had them do the inspection while it was there.We I got the truck back I was very impressed. There was no over spray, no sand scratches, no wax, or any issues that even showed that I was repaired.Now Im taking my personal car in to have some minor paint work done to my rear bumper.Thank you everyone at Hanover Collision who helped get my company truck back on the road!Stan Carbaugh

Fl
Review №26

Patrick took care of everything, kept me posted on everything going on, over all Patrick and the crew where awesome great work. Thank you

Ch
Review №27

Our brand new car got into an accident 5 days after we purchased from Hanover Nissan. When we called Hanover Collision they walked us through every possible scenario of payment and what our options were. We had Patrick and he was incredible. I mean, he and his team got our job done a week before schedule and even came in on his day off to let us pick it up. He was kind, courteous, but most of all, honest. They even cleaned up some random dings they saw on the car! We will always use them and we will always refer people here.

er
Review №28

Pat and Phyllis wonderful to work with. Helped me with my vehicle after someone hit me. They handled everything!!

Ju
Review №29

Very professional....car came back looking like it just came off the showroom floor, Patrick was my contact, he was very helpful with my every need!

Ma
Review №30

Outstanding work. Very professional and very accommodating.

Ro
Review №31

Had someone back into my Tundras passenger side rear door, the insurance company did a virtual estimate which did not cover nearly what Patrick Crawford my estimator from Hanover collision center said it needed to bring it back to original condition. I dropped my truck off and they stayed in touch with the repairs as they were being done, and when I came to pick it up Patrick Crawford took the time to show me the repairs and explained all that they did to fix my truck. Hanover Collision Center and Patrick Crawford was nothing short of perfect in repairing my truck back to original condition.Don’t think twice about having them fix your vehicle!

Wi
Review №32

Ii would like to express my gratitude to the people at hanover collision center especially pat for a job well done on my 2017 nissan frontier I would highly recommend this place thank you again

Am
Review №33

Fantastic service and kindness following a Utah Toyota running a redlight into my VW.

Er
Review №34

Not quality work and unprofessional had to take our truck to another shop to finish repairs!!!

Ri
Review №35

Ron and Company were outstanding in every way. Thank you HCC !!!Rick McKee

dy
Review №36

Very professional, kind, and courteous.

Li
Review №37

Always a pleasure and a quality job!! Thank you Ron and Phyllis!!

Ro
Review №38

Originally I received a text saying my car would be done on the 2/13 on February 11th I received a text saying my car would not be finished until 2/20 so I went out of town on business I receive a call on the 14th of February say my car is done. Being stuck on a job out of town until the 20th which I cannot change I was just charged $150 extra for the rental car because of the lack of communication in the management there at Hanover Collision. Then they lied to my insurance company and told them they talk to me on the 13th which day did not do and I have phone records to prove that. I would not recommend these people to fix a dog cart

An
Review №39

I stopped in on a Monday to get an estimate for paintless dent repair. I had small dent the size of a quarter on my passenger side rear door panel. Cody was very helpful and took a look at the car and gave me an estimate that day. I was able to have the car fixed a few days later. I waited about an hour to have the work completed. The dent was removed completely and for a great price of around 65 dollars. I would definitely return in the future if needed.

Ca
Review №40

Unfortunately have had to come here more than I like to admit but the people here are amazing. They are very informative and friendly!!

Sh
Review №41

Had a great experience last night working with Shawn to purchase my 2016 Nissan Altima!! I highly recommend him! All of the Hanover staff are great!

Sk
Review №42

Great place to take your vehicle

Ge
Review №43

If your wife has an accident take your vehicle here to have it done right

El
Review №44

Its awesome if I picked a place to go it would be hanover toyota and the employes are like family.

Al
Review №45

Good shop and a helpful staff

Ju
Review №46

Poor work

Cy
Review №47

Bought. 99 Mazda Miata. Great sales staff

GA
Review №48

Knowledgeable people

Ti
Review №49

Very nice people

Cp
Review №50

Awsome

sh
Review №51

They were absolutely wonderful! My car looks great. Patrick is exceptionally good at his job. He was thorough, a good communicator on what was happening with my car and very encouraging! The whole group is great!

Information
5 Photos
51 Comments
4.6 Rating
  • Address:140 Dart Dr, Hanover, PA 17331, United States
  • Site:https://hanoverautoteam.com/collision-center/
  • Phone:+1 717-630-2007
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations