Deceptive billing practices. When I asked 3 times if I owed any additional money and was told no every time and then get charged with an additional fee. Very disappointing and can’t recommend in good conscience. They need to be more upfront with customers on billing.Movers were fairly good but for forgetting to to pack several cabinets and forcing me to drive 1 hour back to the property to retrieve items they forgot to move and ultimately delay real estate closing

We moved a 3 bedroom household from one Chicago suburb to another about an hour apart and had a great experience with Olsen Brothers. Blair came out to give a price quote and he was professional and friendly and very helpful.Our moving team was friendly and did a great job. They arrived on time the day of the move to pack and up and protected my floors and were efficient and arrived on time the next day to deliver our items. Nothing was damaged and they protected our floors and carpets as well.I also liked that everything was included with Mayflower (Olsen Brothers). There were no additional charges for protecting floors, or using tape or padding. They also provided a few garment boxes if needed and I was able to go pick up used or new boxed from their warehouse (up to 50) for free as well. So helpful! I recommended them to a friend recently who is using them next week, and I would use them again myself. Great job all around.

Moving from Chicago to Chattanooga TN was an experience I will never forget. Moving a whole household and a cat was very hard. I chose Mayflower after researching all other moving companies because of their reputation. Mayflower was great. Brian was very professional and pleasant and was very knowledgeable with the process. They sent 3 helpers from Olsen Brothers to help get my house set up for the next day move. Morning came and the helpers arrived early and packed up the whole house by the end of the afternoon. On my unloading day, they arrived early and began the long laborious task of unloading the Mayflower truck. David and Isaac went to task and continued all day with not even one complaint. They continued through lunch and were finished before early evening. I have never seen anyone work so hard as these two men and enjoy their job! I will never move again, but I would certainly recommend this team. Thank you all for a job well done!

I cannot recommend them higher. Ive moved more than a dozen, across US, Canada and South Africa. Getting that done always means getting at least three quotes. This move was 5 quotes. They were not the absolute lowest (they were second lowest) but Blair was trustworthy in his experience. Joe was the mover in charge of his small team in the day. At the end of the day he should have been exhausted but never showed it! Well done guys. Well done!

Olsen Brothers recently moved us out of our home for the last 18 years to a much smaller home. The crew leader and crew were unbelievably courteous, professional, and efficient. they moved our goods with great care and took time to ask questions to make sure that things were being packed properly and moved into the new home in the right places which made the moving in and unpacking process as seamless as it could be. We will be moving again in about a year and will be scheduling our that move with Olsen.

Blair Johnson was the representative that came to my home and gave me a quote for a cross country move through mayflower movers from Chicago to Fort Collins. I am very pleased with my choice to use their services. Olsen brothers came with a 5 man crew (one head man and four movers). The head mover was really nice, friendly, happy, and a hard worker (I think his name was Brian), the four movers worked quickly and didnt break a thing. Some things did break in transit but nothing that wasnt replaceable. I was also missing a bike rack when the load arrived. I started to deal with the issue with the mayflower driver and I wasnt getting anywhere. I called Blair Johnson and it was dealt with very quickly and returned to me. I would highly recommend them, professional and reliable.

This was one of the best moves I have ever had. Joe and Boogie were fantastic. They worked very hard and the price was fair. I will recommend Olsen Brothers movers, and if you have the choice ask for Joe and Boogie.

Excellent service on both ends of our move from the Chicago area to northern California. Everyone involved were helpful and professional.Would highly recommend this service.

Mayflower gave us a pleasurable move. Care was given to our furniture from start to finish. Driver, Henry, and his crew were friendly and knowledgeable.

Mover asked me to park in a different space so he could pull his truck behind me. I said we ask movers to park right across from entrance. This would not block any spaces and be close to entrance. He said no, too dangerous for his movers. We live on a cul de sac. Not dangerous. Said if I didn’t move he would block me in. I said I would call the police, he said go ahead.I am a senior citizen, and I was parked in a handicap space I did direct direct him to park in the appropriate spot, he called me a old person, asked if I’d I had anything better to do, and he and his crew just kept laughing at me.I called their office and was promised they would talk to the driver. I was outside when I think the call came. Driver seemed to be having very good laugh with the person he was talking tooAny apology, no.I would definitely not recommend this company if you are a senior or handicapped. You can assume the will be laughing at you behind your backNo AARP award for Mover of the year, that is for sure.

Best moving experience ever under the guidance of Art Nelson ... and trust me, I have been through many moves. He made sure our 2 site pickup strategy worked as scheduled. And our delivery was even ahead of schedule, an option which was also our choice.

Were blocking the alley between Burling and Halsted just south of Wrightwood. They could have at least moved back five feet to let cars go through the alley. Also when asked why they were blocking the alley they lied and said the alderman told them to park there and they paid $50 to park there. Called the alderman and they do not charge for the service and you have to get movers no parking signs so you can park on the street without blocking traffic. Very unprofessional group of movers. If you see them blocking streets call the alderman and/or the police to have them move.Drivers and movers just laughed and lied to my face. They should see about firing some of these clowns. Other reviews show these guys are just jerks who will laugh at people for blocking them in.

From start to finish, our experience with Olsen Brothers movers could not have been better. We would highly recommend the company for any move.

From start, estimate to finish, delivery of furniture, my choice to work through Olsen Brothers was reinforced by good service and communication.

I work there were the best around

They communicated well, were polite, and accommodated our needs. We would use them again.

We do great work.

Movers did good job, however they broke the wood on an antique dresser mirror and would not fix it. This was recorded at the time of the move. They sent me a check for $33 after I paid them over $5000. Very dissatisfied.

They are very professional, and caring

Great company