The prices are fantastic the people that work there are great. Very helpful. Their Deli has some amazing salads and good deli meats. The store is clean. Very uncluttered. A great experience every time I go
After selling an item which has been 10 months expired, this store doesn’t refund or replace or give store credit. Not to mention the store cashier had to call the owner to ask if they can refund and keep customer waiting for an item which cost $3.99.You fail a customer when you sell an expired item. Not going back to this store again! Anyways lots of other Indian stores are selling the same stuff cheaper with better customer service.
Great place for shopping, they are carrying all kind of Indian food and all other necessary food items.
Good location but not organized and lot of items are out of stock
Tiny but beautiful mall, mostly groceries...indian types.....Available over there....
Compared to other Patel Brothers this location very bad vegetables and other items also prices was sam I think they need upgrade… I like it Schaumburg PB because fresh VG .
Good place to buy Indian grocery...Normaly we can fine all items...👍
NOT BAD. STORE CIOSE NEXT WEEK
Got everything we needed without having to hunt for it! Clean store! Witnessed the staff on their hands and knees cleaning under the shelving units. I definitely would shop this store again.
Moved to here recently and was looking for India spice and through a friend, came across this store, like she said they got it all and was the happiest feeling to have something just like in India. Love the experience.
I’m very happy with customer service. Very fast and satisfying. Impressive
Well managed, good indian stuff you can get from here, all groceries and much more
Friendly staff, moderate variety of choices given footprint of store, if youre looking for Indian foods and spices a reasonably safe bet to go
Smaller then the other Patel brothers, saw many new item. Staff was helpful
Very small, painful, people hitting each other..no help..
The store sells expired goods😡 the peanuts we got were uneatable. Such a bad place to shop.
Good prices and good food. Amazing place to shop and get groceries!
Always the one stop for all the indian food and grocery with huge variety of Indian bakery options too. Its alot less expensive than the most of other Indian grocery stores too....
Smaller than your usual PB but customer service was good!
Last Sunday 02/01/2021 I bought Avocados from patel brothers in Niles il, it was 3 for 1$ looks good from outside but it was all rotten inside, I wastedMy money sometimes so cheap items they sale in patel brothers.
It was a a grocery store. Pretty dope
Great produce and selections of your Indian foods and spices. Only downfall is the size of the place. Its always crowded there and they only have 2 cash registers. Lines then go into aisles. If you want something from that aisle you have you wait in line until you reach the item you want. Sometimes you can push your way around people to get the item. Your cart also gets moved around by other people so they can pass by. They need to expand this location to make more room to prevent crowding and add 2 more cash registers. There is space right next door they can buy to expand. I believe they might already own it as there used to be some sort of carry out place there they had. They need to utilize this space. Because of the crowd it takes longer to shop than if you go to other locations.
Majority of indian grocery available here.
Great store to shop for Indian groceries and snacks.
Amazing store with good managment and proper customer service...they even celebrated ganpati festival very nicely.....
Best Indian store out there
You get all the indian stuff plus they have very good cooked rotis and puffs
Found everything I was looking for there. Here where I get all my spices in bulk at great prices. I also buy all my legumes and beans there at competitive prices.
This place needs cashiers because whenever I go its all full and there is only 2 cashiers and a lot customers waiting in the cashier lane
Nice store. They carry a lot of things. Good staff on the floor but need to be careful with staff on register they enter wrong price.
Very dissapointed to see a franchise that has good name across the country keeps this particular location(Hanover Park) extremely dirty. Obvious very poor job of mangement. Very dirty floors with all sorts of squish leaves, every corner had food crumbs, dirt, floor looks like its never been mopped. I would not trust their overall hygiene.
My wife found everything that she needed.
Good selection of Indian groceries but still missing few things. Spices, snacks and drinks are limited varieties. Fresh produce is plus but then limited quantity defeats the purpose. The place could use some TLC.
You get all spices for all Indian cuisines. They also serve readymade food which are delicious
Store can be little clean and covid measures can be maintenance little better
This location needs a renovation. Parking is too small, more registers are needed, need to get better cleaning crew. With a name of being the biggest Indian foods business in America, yet their teaching of running a business is really questionable. I mean if theres a big hoard of people do you just watch the show or intervene to get the customers out of door with a smile on their face? Well tonight and many other nights I have witnessed the management team just look out for themselves and only the store products. Absolutely no concern for their customers. CUSTOMERS COME FIRST!!! If you arent going to take consideration for your customers then how are you going to run your business with no loyal customers?. Patel Brothers corporate office needs to review this location and take action. This is ridiculous.
I love this place, excellent selection at great prices. They have fresh bakery inside. They always have quality products. Excellent customer service. Wonderful supermarket ever!
Best one in the area. Staff is very helpful and professional. They always seem to have what I need in stock
Meh. Nothing special compared to any other store, prices are crazy expensive
Found everything I was looking for there. Here where I get all my spices in bulk at great prices. I also buy all my legumes and beans there at competitive prices.
Convenient store format. Includes most segments from large store format, with limited selection. Would be nice to have the roti counter.
Compared to other Patel Brothers shop in Naperville, this one is smaller with little parking space. Not many range of products available as well. Maybe okay for a quick purchase.
Please put those peanuts in bag. People r standing there and touch every single one of them 😢😢😢😢
Honest review: Its your typical Indian/Asian grocery store dont expect much. Surprisingly its cleaner, more organized and a little more welcoming compared to other Indian/Asian stores Ive been to. Staff is helpful when you need things. Staff behavior and mood varies on time of day and store traffic. So far the staff has been helpful and well mannered to me when I have been there, but the store is usually busy so expect that. Dont take my review word for word, see the place yourself.
A pleasant shopping experiences. The store layout makes finding things needed easy. Very friendly and humble staff. I will definitely shop here again!
We have been in US for 40+ years and have been loyal customers since they opened their first store. We were very happy when this store opened as it is very near to our residence. Unfortunately, the manager here is extremely poor and does not know how to value his customers. Penny wise pound foolish. We have already started patronizing other establishments where we are respected and our money is appreciated.
Not very happy. Its ok service.
Ok
Some indian man offered me car insurance and now i cant afford rent. :/
Patel brothers in Hanover Park does not manage quality of produce. Either it’s stale many times or has fruit flies on it. When Okra are on sale, they pack brown rotten ones and when I asked if they have better ones at all, I was told to buy from the $2.99 ones. I’ve noticed that when acquaintances come to shop, they are given fresher stuff from stock room. Overall they do not maintain standard.
Found everything I was looking for there. Here where I get all my spices in bulk at great prices. I also buy all my legumes and beans there at competitive prices.
The store is nice and clean. They have a good selection of items. The location is good. The staff in this supermarket is organized. Keep it up!
This store is indian community grocery store,they earn millions of dollars, the owner is goodperson .One thing the owner has to keep in mind is that they have to give good customer service.So the manager on this location hasno manner to deal with the customer and they have to train them for good customer service.
A great place for indian groceries.
Good place for Indian groceries
Customer service here is very poor, the cashiers never greet you or thank you for shopping at Patel Brothers.... they always talk amongst each other, or are on their cell phones. The owners and managers of this business need to train their employees for excellent customer service........I myself am a people person and work in retail and provide excellent, courteious and friendly service to the clients of the bank I work at.
No social distancing
Lines for checkout were out of control...people were trying to cut the lines. people were fighting with each other...only two registers to ring...mgmt should have managed better.
If veggies you are looking for then you have found the right place.
Not too many selections.
Good produce, great selection of all your fave Indian foods/spices.Just dont expect them to open on time! They seem to run on Desi time (whenever they damn well please)
Best place to buy masalas tea every thing from back home
Cashier girls behave very rudely. Two cashiers experienced. I usually get time in weekdays and afternoon. They are just busy with gossips. Especially senior employee. Otherwise store is so good.
What a great place! Very fine selection and really good prices.
Good Place where you can get almost all Indian Groceries and fresh vegetables & Awesome Customer Service.Staff is always ready to help. 👍
Fresh vegetables. .
Fresh selection (fruits veggies) not so great. Decent selection boxed Indian foods / spices. Naperville area Patel Brothers much bigger and better selection
Couple of Workers had attitude problem for some reason
Good place to get all your indian groceries. .but they dont keep deep brand products which I love. ..
Amazing management and good staff....
Fair prices, good selection and super helpful staff. Highly recommended.
It was a store with lots of cost effective items. Offers etc. But I think they need more room space
Good
My wife love shopping here. Its always very clean and they have nice selections of fresh vegetables.
Good variety but some items were out of date
Well facilitated food Goods and fresh veggies
They almost have all the grocery items from India. It feels so nic to get all the items and feel connected
So much choices from fresh food and packed food. we bought ilaychi at very good price, but I felt did not smell at all. Most the other experiences are good.
The Most Leading Indian Stores in USA where we feel good to do shopping and this is a place we where we dont miss Our India we feel happy to see All our Indian people and I must Say that, the Customer service is Very friendly,good and Faster and we get more items than our Expectations here Thanks to PATEL BROTHERS for this kind of facility and convenience in the USA .
The best place for Indian community to find the food from the back home. Love their work. 👍👍
Great place to shop indian groceries. But definitely, I see a scope for better customer service and check out!!!
Great place
My mom always goes here. Fresh food especially the authentic vegetables
Good place to stop for It Indian groceries.
A one stop solution for all Indian groceries. Time to time the shop offers deals on cereals and pulses.. you get very fresh Indian vegetables..must visit...
Always been my favorite place to shop
Its a Good Store to visit.... Almost every Indian type of Food Stuff n Ingredients are available..... Staff is courteous n generous..... Ive a very good experience whenever I visit the store.... Feels like ur connected to ur roots......
Decent selection but this is one of the smaller stores.
Best place to shop Indian grocery. Love the ambience and the bollywood songs played in the store.
Good for specific specialty hard to find items. A little cluttered and messy but overall a good place and recommend for the experimental chef.
A good Indian grocery store that carries all the essentials for making vegetarian Indian food.
Nice selection. Although I do speak Gujarati hire people who speak English especially when someone asks you a question in English. This is America, not kathoyawadi. I say the same when I encounter staff speaking in thier native language in front of customers anywhere. Insensitive & rude.But great selection, decent prices. 4 stars!
Great store to buy grocery..... great price.... everything available at one place
Well laid-out store. Tons of Indian grocery selections and fresh produce. The parking lot is a challenge for some drivers so try to park far to save your cars from dings.
Well stocked and very accessible location. I get most of my desi grocery here.
It is good Indian place in the world try have some really good sale.I think guys you should go three and buy something .
Im extremely disappointed with my visit to this store. Before couple weeks I bought a pack of maggi and it was expired on the month of August. I feel like US Food department should take action because you couldnt keep the products that are expired five month ago already.