The selection of clothes is very limited but the employees are really nice and helpful. The store is outdated. They do have one fitting room open.

Very clean and organized! Great deals!

Went in to buy shirts and shorts, they had a good selection, and on sale. Left quite pleased.

Love that we still have our store in Hannibal. They always have cute clothes to choose from.

Just have much for shoes

The employees are very helpful. Decent stock of merchandise. The store is a little dirty but tolerable.

My husband just bought me the most beautiful set of jewelry.And saved a bundle love the prices and good quality merchandise

I had a return from where I ordered on line. I did get a replacement while there for the same price. The employee was very helpful and nice. I love JCP!

I stop by J.C. Pennys each time I travel through to go to Culver-Stockton College. Their sales are absolutely amazing! Customer Service is awesome!

Marla is the best hair stylis!!!

The service was great.Thank you sizing my ring for me.You all have great day.See you all sometime.

Wasnt very pleased with the cashier.I went in to purchase a gift card for a family member that likes to shop there.And I got a huff and a reply is that ALL your buying.Had to ask for the receipt

It was ok but had alot of sales

More emoyees than customers. We stopped in to see if they were closing for good. Not many good sales. Walked out not spending a dime. Clean organized store.

Great prices

Love this store and their employees are wonderful. These stores are essential to the community. I am very happy this department store is still here to be able shop local.

I like that they have a big and tall shop for men. Always clean and quality of item is very good.

You can shop in 🏪 store!! Great deals!! Fast friendly service

Selection was limited in store, but there were some good sales.

Not crowded. Great for Christmas shopping

They had some awesome deals, and my mom applied for the credit card and got approved and saved even more money. Altogether she saved over $97 dollars!! I love Pennys!!

Pricy but what do you expect from jcpenny

Wow! cant say enough nice things about Julie in jewelry. Even though I didnt know what I wanted she did great guiding me and not in a high sales pitch way but what was truly best for me. Ill definitely go back.

Not much of a selection. Prices are okay though.

It seems like the store has less variety and higher prices.

Glad we were able to buy local and find school clothes!

Big THANK YOU to Sharon at JC Pennys! Love my NEW boots! Also a BIG THANK YOU to the one and only Miss Sheila for finding them for me! You LADIES are AWESOME!!!

People who work there were rude and not helpful . Iam thinking about canceling my acount and not shop there .

Associate Lori was very helpful helping us find the exact jewelry we wanted. So happy with it!

I love JCPenney!!! It breaks my heart that they have been closing them. I shop the Hannibal, Mo location. Its a smaller store, they have a great selection, nice jewelery dept.

Nice and friendly customer service workers

Was just going in with a return and ended up coming out with new bed sheets and 2 outfits! Associates were quick to help and very informative about the store! Full of energy and smiles. I love shopping here!!!

Great prices and decent selections. They have some crazy incredible deals as well...like 20% off and higher! Best place to purchase dress and casual attire.

Very good service and didnt have to wait in line long

Great. Love shopping at JC Penney. They have good salesperson who will help when needed. Really good sales going on. I love Penneys clothes etc.

I love Jcpenney in Hannibal! The sales associates are so friendly and helpful. The clothes are good quality and coupons/ rewards are the best!

I went into Penneys to buy one item and came out with four. The associates are so helpful and friendly and the selections are great and prices reasonable. I just wish it was a bigger store.

Brooke just did a great job on my hair trim. I have been going to Jcp for years to get my hair done. I like that they only work on one client at a time.

I had my hair cut. Looked over the main parts of the store and several items were on sale. Got a few things for the family.

Emily was very helpful at the checkout counter, she even open the package on my sons you too give it to him.

May as well close the store.Very little merchandise for winter.

Great, I love our Pennys prices are affordable. Staff is always most helpful. There is so much to choose from. Love, love, love Hometown Hannibal, Missouri JC Pennys!!

Very well organized store. Very clean. And very friendly and accommodating Associates.

Friendly sales reps, good products and sales, size of the store is not to gigantic and good location.

Love JCPenney! And with Sephora included “I’m 😍 love!!

Clean store with helpful and friendly dly staff. Great variety of products at reasonable pricing.

Excellent..great selection should have been there long ago..

The customer service was great, friendly and knowledgeable always enjoy this store

We always go here for black Friday. But this time they didnt hand out as many tickets as they have in the past. We showed up only 20 minutes after the doors opened and they were already out of them. They should have had more to give out like they have in the past. It was very disappointing.Also the staff member we asked about the tickets was rude when answering.

The customer service team in this store are great. I shop here often and everyone is always happy and helpful.

The Staff was great as they are at most pennys

Hannibal, Missouri JC Penney has managed to employ some of the most friendly and helpful folks in the Tri state area.My every shopping experience at Hannibal JC Penney has been not only productive but genuinely delightful!

... JCPenney Junior.... What a great resource for the Hannibal area... when you want to wear something A Cut Above, this is the go-to spot in town

My wife an i both like shopping at jcpenneys. They have good quality cloths, and when they have sales that makes shopping there better.

Customer service was atrocious, cannot return items purchased through catalog to store for some new reason? Was not offered an explanation, shirts I had were even in stock at the store! Quite disappointing.

One of the only department stores left between here and quimcy, had a couple decent sales and found out we can order from store what is not in stock, 8m thinking Im gonna love it..very friendly staff and helpful

Great sales. Clerk told me about extra savings. Love the new shopping carts!! Bought a lot of summer clothes! Love J C Pennys!!!!

The associates was very friendly

Was there for a while and not one person offered or greeted but found what I was looking for and the cashier was friendly.

Went to the salon. Didnt have an appointment. They took me right in. Took the time to do it right. Thanks so much, Haley.

Pennys has a great sale going on right now.

Good service but I only shop here when I have to. Any store that uses Ellen the Degenerate for a mascot is doomed to fail...

Great selection of clothing and great help.

Great place to go shopping.

I would rate this place way less than one star. They accuse people of stealing. I wasnt even in there for 5 minutes and was accused of stealing. So I left and they will not have my business anymore.

Friendly and very helpful! Thanks so much for help with new towels!

Love this JCPennys. Great sales & selection

Great store nice people

They gave me chocolate as soon as I walked in the door love it

Found what I was looking for.

Great but I miss the store in Quincy have to travel 17 miles to Hannibal to take advantage of a great deal

Decent prices on nice clothes and friendly service.

Lots of pretty clothes. Pricing on most was discounted. My order was a lot less then I expected. Will return again.

Can always find what I am looking for,and for a good price.

Great store!

Great prices and they always seem to have coupons. Customer service is so willing to help and the employees seems happy to be there.

Gotta support the old local Pennys. Good place for mens khakis.

Reasonably priced and always have a friendly staff willing to assist.

They had a huge sale love a Barbie check them out in Hannibal Mo

Nice place, a smaller and older store, but good service and selection.

No b ody working in shoe department myself and another person waited a long time. Check ou t really slow.

Good service. Expensive prices, but they always have sales going on and plenty of coupons.

Love shopping there only good place in town to shop.

Nice store

A store FULL nice merchandise at very good prices

Nice people but, hours are terrible!

High price but last longer

Very good very good deals always like to shop ther.

Has changed and seems outdated. High quality. Stuff clothes shoes accessories although pricey unless has sale.

Decent selection, always has some Pretty good sales going on

Julie,in the jewelry dept, is awesome, very helpful and great customer service in the Hannibal, Mo store

Pleasant store. Hope it remains open

Large selection of quality brand clothing.

Good sales. Store not very big. Need more selections.

Was very good. Everyone was nice and respectful.

MERRY CHRISTMAS J.C. PENNYS 🌲

A little hard to locate, once I did it was great!

Best place to buy good clothes at a good price

Love it..Only place to shop...Good sales...Love the clothes...

If they have your size, you cant beat the price anywhere. Great value.