Cede is the nicest person I have ever met. I would give her 6 stars if I could. Made my upgrade quick and smooth. She also got me an amazing deal on a tablet! Would 10 out of 10 recommend this store!
I went into the Hannibal store to upgrade and was helped by Shane, he made the whole process so painless. It was a very quick trip, he was able to transfer all of my stuff, and was very good at keeping the conversation going, everyone in the store was very friendly. Shane also helped me find all the accessories I needed to keep my phone completely protected and made sure I had device protection before I left the store.
Went in to get phone fixed. Joey was awesome got it all done.
Friendly and knowledgeable employees that are always willing to help. The best customer service in Hannibal hands down!
Great customer service! They even stayed a little past closing time. Cede was very helpful and getting a new phone has never been easier or more pleasant. And the manager is very nice too
I went into this store to get a new phone, Luke helped me out and even bought back my POS old phone and got me some in store credit for it. I never in a million years thought that it would be worth anything. Everyone there was so great. Go see Luke, he is very tall. Cant miss him.
I highly recommend anyone that is looking for wonderful customer service to come to this location. They started helping me right away when I walked into the door. They helped me find everything I needed and showed me different options.
Great service!! Devin was really helpful helping me pick out a new phone and get me set up right away!! will definitely be coming back!
The agents in this store are beyond helpful and so nice. My husband upgraded yesterday and Cede was so efficient. We got in and out in record time. Highly recommend Wavelengths in Hannibal. Mo.
This is the only store I will deal with they freindly and answer all your questions and take extra steps to help you this store and employees are awesome 😎🙂😎
Was in the store recently and Devin gave me a hand. Super helpful and super friendly! Will definetly be back.
Great experience at Wavelengths in Hannibal last week! Devin was very friendly and helped answer my questions.
Got my phone charging port all fixed up real quick.
Was able to get everything in a relatively short time syncing phone to my vehicle
Devin was very friendly and helpful. Great service!
Always good service..always tell people to come to this store.
Very friendly group of workers in store, just great in store service!!
I love your employee pretty lady Cede
⁰very good service and a friendly store
Got lots of help. Appreciate that
Great people to work with and make it an enjoyable experience
Devin is such a pleasure and very helpful!
All the staff are very friendly and helpful
Carli was friendly, knowledgeable and helpful.
Having just walked in the front door oh, I was greeted immediately buy a gentleman who offered me help and indeed he did! All my needs were met completely and I was very satisfied with the way he handled the service call I would gladly call him by name but regrettably I forgotten what it was but I would not forget his smile and his firm hand shake when he greeted me.
Joey and Christina were excellent. Friendly, informative, helpful. Glad I went in there.
Had a great experience with cede
Devin is great to work with!
Great customer service! Angi is very knowledgeable & friendly! Been with US Cellular for almost 10 years & she has been the best person to go to for phone advice!
Best crew in town!!
1-14-19 I was shopping at Wavelengths for a bluetooth headset. The associate at Wavelengths who was helping me told me that if I wasnt happy with my choice I could return it within 15 days. When i paid for the item, she handed me my receipt, and printed another receipt, but told me that within 15 days, I could return the item only for store credit. Today, 1-18-19, I attempted to return the item with the receipt as I was not happy with my purchase. I was met by a different associate, and when told her of my purpose, she told me that bluetooth headsets could not be returned. I asked for store credit, and was again told that bluetooth headsets could not be returned, or exchanged. I would not recommend this store, and will post elsewhere. Not happy with the deceit.
Mercedes has always gone above and beyond when it comes to customer service! We love working with her and highly recommend her for your US Cellular needs! Thank you Cede for all you do! You Rock!🤘
Awesome place, good people. Angi Goodhart is the best at her job! Really knows what she is doing, and if she doesn’t she will find it out for you.
Super fast service, Very knowledgeable staff. No long wait time. Thanks Angie for helping me out!
Love wavelengths! Angi Goodhart is the ABSOLUTE best! The overall environment of her store is inviting and friendly. Will definitely keep taking my business there!
Such a great store! Fun and friendly people. Great service! Angie Ransdall Goodhart did a fantastic job. She is knowledgeable, funny, and speedy.
Great place to get your cellular needs taken care of! ANGI is the best!! Dont see anyone but her!!
Angi Goodhart always provides amazing service at Wavelengths. I often wait for her to be available to help whenever I am in the store because she is knowledgeable,helpful, and kind(no offense to the other employees- they are nice, too). I know I can always count on Angi to help me with any problems I having with my phone😊
Angi Goodhart is the best! I always go to Wave Lengths and US Cellular. Their customer service is the greatest!
I love this store and the service is amazing! Angi is the best rep and she helps me every time I visit the store.
Great experience at store. Angi Goodhart was very knowledgeable about phones and plans. She quickly had my new line added and was super friendly!!
Super helpful!
Angi is always great when I have a problem with my phone. She is very knowledgeable with the products. Love her and wavelengths !!
I love going in the store!! Angi is the best rep Ive ever dealt with. Very helpful!
Great customer service! I recommend that you ask for Angi for assistance
Excellent customer service! I have been with US Cellular for more than 6 years and have always been satisfied with customer service and the plans they offer! Angi Goodhart always does her best to help out when needed and NEVER disappoints! I now live in moberly and still make the drive all the way to hannibal anytime I need something! She makes the drive worth it!
I love Wavelengths, Angi Goodhart is one of the kindest, and hard working employees i’ve met. She sat down and explained everything to me so that I know whats going on with my plan with U.S. cellular! She treats all of her customers with respect! She is amazing at her job! Thank you so much Angi!
Angi Goodhart was amazing she helped us with every question and concern I had thanks again
Angi Goodhart was amazing in helping me get service and best deal possible thank you
I love this store! Everyone is always great to deal with but I use Angi if shes available ! Thank you for the wonderful service!
Angi Goodhart is the best! Always professional, helpful and very knowledgeable!
This store is friendly and fast.The employees are so helpful. Angi Goodhart always gets me in and out when Im in a hurry.
Super friendly staff that know what their talking about!! Love my new phone !!
Angie Goodhart is great! She always makes time when you need her. Thanks Angie for all you do!!!!
Super friendly people and quick to help answer any questions you may.
Angi was incredibly knowledgeable and answered every question I had! Visit was quick, no wait time and excellent customer service!!!
Been doing business here for years. Great customer service always
The employees always go above and beyond to help resolve any issues! My favorite store!
Great price, sales service... Thanks Shane...
Service was terrible. I was skipped over in line while sitting because of my disability.
Excellent service!
Very kind, courteous and took care of my needs quickly.
Not enuff employees to handle customers in a timely matter
Very fast service and friendly employees!
Helpful and polite with issue with phone
Slow... extremely slow. When you finally get to the chance to talk to someone they have you call a corporate number in order to get anything resolved and even that is difficult
Service is usually good.
Excellent service and very professional
Agents are this US Cellular are all wonderful!
An enjoyable experience.
Great Service!!!!
Friendly helpful people.
Very helpful staff
Great service
Was very helpful!
Excellent service
I only got one umbrella
Fast and friendly
Good service
Great service
Good!
Friendly customer service!
Angi is the best! 😁