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Matenna DeluxE Hair Salon LLC
1975 E Pembroke Ave, Hampton, VA 23663, United States
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Matenna DeluxE Hair Salon LLC
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Si
Review №1

Dont get it twisted to suit you. My rating wasnt about not being able to get an appointment since there are so many braiders all over the place. My rating was about customer service and how the communication made me feel. Read it again and be accountable!---------The owner was very distant and appeared very moody and uncaring to the point where it seemed like I was bothering her after I stepped into her place of business where I thought I could spend my money. Just based on the conversation and the attitude, I walked out of there never to return! Note: Black Women have a hard enough time in this world and in the workplace which is why we should help each other out because that is how you get your blessings and how your blessings continue. Sisters please keep in mind that we need to acknowledge each other and support each other at all times. Lets stop looking at each other as though we are better than the other African or African American.

Te
Review №2

I got small/med box braids & they did even better than I expected. These are my go to braided from now on. Also the owner had her kids in the shop & they were very well behaved & well managed. Im so thankful I found them.

Ta
Review №3

I love my hair after Matenna works her magic. Decent prices and you will not get better quality of service anywhere else! Everytime Im in her shop the atmosphere is awesome everyone is really nice and accommodating. Everytime I leave I feel like my best self .. very gentle on hair it doesnt feel tight when she is doing it but it is, trust me last 2mos +. I love her work and her whole staff is amazing!!

Ki
Review №4

My hair always turns out better than expected.

an
Review №5

I got a standard barber style haircut. price on her website was $35, but she jacked up the price $20 because she had to cut morehair than she expected.. i had about 3-4 inches of hair, that i washed and detangled myself. She only mentioned charging more when i asked her about the price change right before payment. I wouldn’t mind as much if she told me BEFORE finishing my hair. haircut was definitely not worth $55

Am
Review №6

They were very polite and professional, plus they did an excellent job!! Im getting so many compliments. Love my braids!

St
Review №7

Amazing hair stylist Matenna is definitely one of best in Virginia!!!

Ma
Review №8

I paid $65 for a wash and four cornrows. The braids were not aligned properly at all and the parting was VERY sloppy. Definitely a waste of time and money. When I called back frustrated with the service I somehow was wrong according to the owner. NEVER AGAIN!

Si
Review №9

Pleasantly surprised. This was an unscheduled first time visit and these braids are the most professional looking braids I’ve had in a LONG time - please note that I get my hair braided several times a year.Had a great experience overall too..Great shop - clean, professional staff...I’ve been getting compliments ever since on my hair. 😁

Ae
Review №10

Matenna did my tree braids and my daughters cornrows and did an excellent job!! We will be going back again and again! Matenna is an excellent stylist and gives you exactly what you ask for!!!Candice

Sm
Review №11

Good service first time going got me in and out on a retwist and style

Kl
Review №12

Matenna did my Senegalese twists on 07/21/2018. She did a wonderful job, they are very neat and uniform in size. She unlike other stylists twists until she cant anymore and they look seamless from top to bottom. I got size small/ waist length and they were worth every penny. I have gotten so many compliments. I will definitely return to MD Hair salon.

Na
Review №13

Very good business. My kids love the braiders

La
Review №14

Went back for a second time to get box braids. During this transactions everything went great. She informed me prior to my appointment what was the best option for me due to my short length. It was not what I initially wanted but understood why she suggest what she did. She also educated me on what hair to get and how to treat it as synthetic braids make me itch. Which her instructions worked perfectly. The day I arrived for my appointment my hair was stated immediately. I received small box braids and I must attempt even though this is not what I wanted at first, I’m glad I listened this is my favorite braid hairstyle I have ever got. They are perfect the length, color, style. I love everything about them. Matenna and her new braids are wonderful. My hair is not tight at all and they kept my edges out. Great appointment and great conversation. This will remain my braiding shop.

La
Review №15

Amazing atmosphere!! Professional and relaxed. Very knowledgable and flexible. I walked in with a vague idea and the out come was amazing.

Si
Review №16

They did my fiancé locs, They did an great job in a timely manner. The young lady was by far the best. We do plan to go back.

Al
Review №17

To say the overall experience was absolutely amazing would be an understatement. This salon gets an all around A+ from me! Great customer service, extremely professional, beautiful aesthetics, supreme technique. Ive had micro braids on and off for 4 years and this is by far the best set of braids Ive had. Matenna is the best. Her work is so neat, so precise, simply perfection. Ive gotten so many compliments already! She went out of her way to make sure I was comfortable, and to make sure my experience was nothing short of amazing. I WILL be going back. I HIGHLY recommend her; you will not be disappointed.

Ma
Review №18

Loved my hair very much, price is worth it I got knotless braids!! Will definitely be coming back 😁.

Na
Review №19

PROFESSIONALISM & PERFECTION!! My daughter and I were walk ins...very courteous, well mannered, CLEAN and INVITING Atmosphere. I told the owner Were Married Now - Absolutely Love my hair!!!!...and Everybody Else!

Ha
Review №20

I finally decided to go get my hair professionally box braided after about 7 years and I’m so so happy I went to MD hair salon!!! MY HEAD DOES NOT HURT- of course there is a little tension- But they didn’t pull the memories out my brain, and I’m so grateful for it! It’s been two days and I’m getting nonstop compliments!! They were all so kind and it was clean!! And FAST!! I definitely recommend!!!

da
Review №21

The ladys were very polite and courteous. They started my hair immediately. Im natural and they did a blow out that will make you think I got a relaxed! I love my hair! This is a great salon!

Mo
Review №22

Matenna did a marvelous job on my hair. My hair is done with quality. This is my most favorite hairstyle done by a beautician. Matenna is who I would refer to do my hair. You should too. She does a great n amazing job. The results are outstanding 😍

Sh
Review №23

I LOVE my hair! She was nice, professional and can do some braids ! I will definitely be coming back!

Ma
Review №24

Matenna is absolutely fabulous! She braided my daughters hair in Kinky twists and it is the best Ive seen! I appreciate the quality of work that she put forth in doing her hair. Were looking forward to returning in the future!

Kr
Review №25

I came here to get box braids and they look great. The ladies were nice and made sure they were the right size and looked how I wanted it. I will definitely go back.

La
Review №26

I used to travel 3 hours to D.C. to get my Senagalese done for the last 8 years... because if your gonna pay the money, you want to of course make sure they are done right and last. ... And then I found MD Deluxe Hair Salon!!! She did a fabulous job with my Senagalese and her pricing was better too. I was already ecstatic to find her right here in my back yard, but then after a month I realized not ONE braid fell out... you know something in the back ALWAYS slips... but not with her!!! I have had these in for 2 months and people still people compliment me daily on my hair!!!So came to get a touch up to rock for another 3 weeks or so.I will never go to anyone else ever again!!! No matter what you show her, she can do with no problem!!!

Ni
Review №27

I called to cancel my appointment that I had scheduled for Thursday due to work obligations. I called her today at 9:45 to be exact to let her know that I will not be able to make appointment. I was unable to go into style seat to cancel appointment in the time she wanted me to because I was driving, so she charged my card 40.00. The issue I have is that she was able to cancel the appointment herself because she did, and she cancelled the appointment because she had another client who needed to book that appointment so it wasn’t like she missed out on any money. I gave her notice letting her know that I wasn’t going to make it but she charged me because I didn’t remove me name right when she needed me to. I’m from Texas and these braiders here are a different breed extremely rude and unprofessional I’ll just stick with DK&Amy. She text me to let me know I didn’t cancel exactly 24 hours before appointment, my appointment was at 0900 tomorrow and I called her at 9:45 today. I guess she lucky she does good work because if reviews was based off her professionalism alone then she would be hurting.

Ni
Review №28

Did an excellent job on my hair.

lo
Review №29

Thank you Matenna for an exceptional experience as a new customer. Your shop is clean, braiders are professional, and my sengalese look amazing! I will definitely be back and recommend you to everyone!

Ka
Review №30

I love my braids. Everyone was friendly and professional. Salon is clean prices are reasonable.

St
Review №31

Top notch, ean and friendly

Er
Review №32

I have only gone to one shop to get my locks done for 3 years. I am very picky and was sceptical about going to a new place even after moving an hour away from my old stylist. Im glad I took the leap she does a great job every time and she is right by my house. THANKS

Cr
Review №33

I loved my hair and Im a picky person, I went to her for the first time and my hair came out amazing and i wasnt there for the whole day and I got small individual braids all the way down to my butt and not a bad price, shes precise and diligent with her work Im definitely going back and you should definitely give it a try.

ko
Review №34

To say that MD hair salon astonishing is an understatement.I cant even explain how amazing not only this hair salon is, but Matenna (the owner) as well.I am from Oakland, California, and moved here about a year ago, attending a near by university. I was nervous, trying to find a good hair salon, where I felt comfortable, able to converse, and feel great about whatever style I get. I have found that place.Just searching online for a hair salon near me,the 5 star reviews caught my eye.The customer service, the respect every time I come in is, beyond the best. The owner Matenna, is so sweet, kind and always wants to make sure you love your hair. She makes you feel like you are not wasting your money.All the prices here, are very reasonable and worth it. Living in Virginia for school, Im so blessed to have found a caring, well worth, hair salon. To top it off, not only is the experience here amazing, your hair is actually ON POINT!! I came here for a blowout, cut and my hair lasted me for 4 weeks! With no flat iron or additional heat. Matenna is an amazing with her work, I came back for braids, and my hair still looks amazing. I have and plan to still tell all my classmates about this amazing place. If I can rate this hair salon pass 1,000 I would. The staff here at MD Deluxe Hair Salon are so willing to help, so welcoming, and most importantly so professional.I know throughout my next 3 years of college, this place will be my hair salon, for every and anything. Any style you want, they will do, and do WELL!I recommend MD hair salon without reservation.Thank you Matenna for slaying my life everytime💜👏🏾Best,Korin J (Koko)

Y
Review №35

Made an appointment with thee owner she put me with a protege. Had the NERVE to call Me while I was getting brkfst as if I was late telling Me they were booked ALL DAY bk to bk...so Im on time and she had someone in the chair. Noisy as hell kids tvs and she complained about myyyy son pfft. Then told me $190 for medium Senegalese...I pay 180 for small. VERY UNPROFESSIONAL WITH A BAD ATTITUDE. DO GOOD HAIR BUT THERES PLENTY OF OTHERS...AFRICAN BRAIDERS CONE A DIME A DOZEN. BYE

Ke
Review №36

😍I LOVE THE WAY Matenna Deluxe DOES HAIR!!!!! I Will Be Coming Back!

Fw
Review №37

They will make u have heat damaged and will stop doing ur hair to eat or text horrible service 😬👎🏼👎🏼

La
Review №38

Great service and atmosphere

Ne
Review №39

The best braid shop period!!!!!

An
Review №40

Nice place

Information
100 Photos
40 Comments
4.4 Rating
  • Address:1975 E Pembroke Ave, Hampton, VA 23663, United States
  • Site:http://matenna-deluxe-hair-salon.business.site/
  • Phone:+1 757-358-2935
Categories
  • Hair salon
  • Barber shop
  • Beauty salon
  • Beauty supply store
  • Furniture store
  • Hair extensions supplier
  • Nail salon
  • Wig shop
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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