Co
Community Motors CDJR
500 Westin Oaks Dr, Hammond, LA 70403, United States
Comments
ri
Review №1

Community Motors this place is a car dump.The car sales men will sell you a car that maybe good. but if you ever have to take it in for service look out!!! The two guy that work in service arent qualified. I dont know how they got hired on. They will seat right in your face and tell you a lie with no problem. One of them is a so call manager. So with that being said youre vehicle will not get fixes properly. The mechanic walks around all day vaping under the canopy where you pull your car up for service. Also the mechanics they do not clean their dirty hands before they get into your car. People please stay away take your car to another dealership.

Mi
Review №2

I found the salesman here was nice enough but the other folks downstream of the sale process were a bit pompous. Other than the salesman I dealt with its the attitude of these other folks that give automotive salespersons a bad reputation.I took my business elsewhere.

A
Review №3

I bought my 2016 Jeep Wrangler from Community Motors this time last year. The sales experience was amazing, Sawyer made life easy that day, along with the finance team. We could not have asked for a better experience. In fact, it was so good that we walked in with the intention of purchasing one Jeep and left with two.Fast forward one year later, my Jeep is now in need of repairs. Despite the back and forth with the warranty company, Mr. Sam Evans took care of us, along with his service team, especially Mr. Duwayne. They have treated us not only as valued customers, but like family.Hands down, best dealership experience I have ever had.I HIGHLY RECOMMEND THESE FOLKS!! You will not be treated any better, anywhere else, than you will be here!!Thank you to Community Motors, Mr. Sam and ALL of his team!!! Yall are AWESOME!!

Re
Review №4

Aaron in service always takes great care of me.

Ji
Review №5

Purchased a used car from here and Mr Lawrence was a great salesman and the whole buying experience was great.

SJ
Review №6

Absolutely fantastic job on repairing my daughters Jeep. Repair done early and communication was excellent during the repair. I’d definitely recommend them over their competitors in service!

Br
Review №7

Great deal! Excellent service. We had only planned on looking around but received excellent friendly service! This was the quickest we have EVER been through a dealer! Salesman Lawrence was very friendly, knowledgeable & down to earth.

Jo
Review №8

Purchased 2021 Durango. In and Out with no games. Straight forward sales. Will do business again.

Za
Review №9

Would give 0 stars if possible. spent nearly 3k on a repair for my jeep. found things not plugged in, clips broken, and clips missing after getting it back. also, coincidentally right after the repair it started leaking oil. brought it in and they said it’s another $900 repair. i declined and they proceeded to charge me a “diagnostic fee”. the employees at service were unprofessional in dealing with my vehicle. stay away from this place

Se
Review №10

Bought a used truck last month, truck is great. Registration and title came in this week, both are misspelled on my name and address, have to send both back to be fixed.The Postcard that was sent to remind me to go pick up was misspelled when it arrived, but it made it to my home anyway since the numbers were correct, was hoping my name was only misspelled on this mailer, especially since I wrote outmy info several times on the paperwork and they had a copy of my ID. Accidents happen, no big deal. Only saying this in a review in case it happened to others as well.Will change to 5 stars when this is remedied.

Je
Review №11

We buy all our vehicles with Community, because of the excellence staff in the used cars, new cars, and service area

ma
Review №12

Ask for Taylor Erdey he is a good guy. Deals hip wont try to rip you off. Good place to buy a new vehicle.

W.
Review №13

Super easy and non aggressive sale done mostly via email in the midst of covid restrictions. Best car buying experience of my life. Would highly recommend. I love my 2020 Jeep Wrangler.

Ra
Review №14

Very proud of their inventory and unwilling to work on price at all.

Jo
Review №15

Parts department has down to Earth professional help!

Vi
Review №16

I have bought several vehicles from them. All were a good experience.

Bo
Review №17

Taylor Erdey At Community motors was very easy to work with and gave my wife and I a great deal. We are extremely grateful and satisfied!

Da
Review №18

I live in Mandeville, LA (purchased a 2019 Ram 1500 Limited at Rainbow CDJR in Covington). I had 2 free oil changes and rotation. Needed my 2nd oil change and tried 4 times calling to speak to Service to set an appointment.But after listening to the person answering the phone, unprofessional perhaps, but more so just depressing, then getting connected to Service and NO answer, and a recording saying the mailbox is full and they can’t take your call. After 4 tries this morning just for an oil change, I simply had enough!This seems to be the norm as noted by a previous review, several months prior.What a difference a phone call and a drive to Hammond, LA and Community Motors CDJR made!The dealership answered your call, the Service advisor communicated that it was to my benefit to use Full Synthetic instead of synthetic blend engine oil, and was cost effective. The Service Tech was professional, did his inspection, changed oil and filter, carefully cleaned any oil spillage, and promptly delivered my truck back to the shop exit area, and directed where to get my key and pay the bill. In and out in less than 45 minutes. The dealership was clean, smelled fresh and everyone was happy to greet you and professional!They seem to genuinely value their customers!Although my purchasing dealer is closer, I will continue to drive to Community Motors dealership for service due to the professionalism and the way they treat people.

Mi
Review №19

Good group of people.

Ti
Review №20

Had a great car buying experience with Taylor. He was very informative about my options, and I love my Jeep!

Ch
Review №21

The staff was real friendly. The price was competitive. It took a little longer than expected, but they were short on staff due to covid-19

Me
Review №22

Aaron in the service department is always super friendly and helpful. He always goes above and beyond for any need that I have had.

La
Review №23

Excellent Dealership and Customer service from Mr. L. Williams

Ke
Review №24

Had a great experience buying from community! Straight forward pricing and hassle-free. I bought a Used car and my first Impression was this car Has to be new. IT WAS SO CLEAN! looked so good, even my Wife was confused! I am very impressed with how their variety of used cars have been detailed to like new quality! Selection was great and the sales staff are friendly. I would very much recommend Community Motors to anyone looking to Buy used or new cars.

Ch
Review №25

Nice prices and friendly staff. Mr. Ellzey is very good salesman and knowledgeable. Hes very helpful and doesnt rush you.

Al
Review №26

Very pushy sales staff. I felt like after the deal was done they had no more time for me.

je
Review №27

My wife had oil change & tire rotation done, charged $8 for lug nut they said was missing one. We just washed the jeep & I had just checked tire pressure on all tires, l would think I wouldve noticed a lug nut missing. All previous tire rotations were done by them with oil changes, at least 4 were done. I dont see how a lug nut would go missing unless it were their doing. Lost it or stuck inside the socket maybe.

Am
Review №28

I bought my two door 2017 Jeep Wrangler new off the lot in February of this year. Taylor was my sales person, and he was wonderful! Not pushy at all, very helpful, and answered all my questions. A few months later when I had difficulty getting the soft top rear window unzipped, I just drove over there and asked him to help me get it undone and he did. I gave him a jar of my homemade strawberry jam to thank him. He is so sweet . I’ve not yet had to have any service work done, but I recommend this dealership highly

Br
Review №29

Purchasing a new car from Community Motors was simple and hassle free. They helped me out ever step of the way. I was looking for new 2015 Dodge Challenger, and had one from their lot specifically in mind. They were willing to remove an unwanted custom race stripe from that Challenger without a verbal or written commitment to buying. I received the deal I wanted after they gave me a generous trade-in offer for a 9 year-old Ford with over 100,000 miles combined with other discounts. Community Motors is well worth the visit.

Al
Review №30

Awesome people to deal with. They make you feel like family. Non stressful when communicating with salesman or service department. Been doing business with Community Motors for over 25 years and never had any issues with purchasing a new vehicle or even having any service issues with their service departmwnt servicing my vehicle. Very professional people on both ends.

Ca
Review №31

I live in Madisoville, LA (purchased a 2020 Jeep Wranger Unlimited Sahara at Rainbow Jeep in Covington). I will continue to drive to Community Motors dealership for service due to the professionalism and the way they treat people. Although my purchasing dealer is closer, the lady who answers the phone at Rainbow is completely rude and the service department (is there even a service dept at Rainbow?) never answers the phone-EVER. Community Motors answers every time i call them and they are very friendly and helpful. This is a grade A dealership for sure!

Ed
Review №32

Shopping around for a new truck and found a RAM I liked at this dealership. Chatted online through their website to check for availability. I was sent a link to the truck by the representative which shared a link with matching Vin was available at a lower than listed price approximately 2k lower than the website. Drove an hour with intent to making a deal. They wouldnt honor the price I was given and claimed to not know where the price came from. I even provided a picture of the price I was sent. No way to do business.

Jo
Review №33

We went to our local CDJR and just werent all that impressed. We ended up driving over to Community and we loved the experience. Friendly, but not pushy salespeople, finance staff, etc. Well go back again and again. This is the first time weve lived in a place long enough that we could buy vehicles from the same place twice, but our experience here was so good that well go back for every vehicle we buy. Thanks Community Team.

Ch
Review №34

They have a great selection of cars,trucks,jeeps with a awesome sales department

Li
Review №35

This Dealership is the Best. They treat you like youre part of the family and no B.S.!!!! I have been dealing with them for over 9 years, I will not go anywhere else. There Service Dept., Parts,Body Shop, Used car Dept. & Finance Dept. Have a great attitude, these people really care about their customers.

er
Review №36

Great none pushy salesman. Employees all seemed to love there job, great price rebates and offers on all models .

J
Review №37

This was by far the easiest and smoothest car buying experience I have ever had! They are very laid back and are truly no pressure. All the other dealers are very pushy and seem to rush you in your decision but not Community Motors. Every step of the process was easy and I got the deal I wanted with no trouble. The salesman was wonderful and even personally searched my trade in car for something that I had left in it and found it and mailed it to me. I will definitely recommend this dealership to all my friends and family and will be looking to them again in the future for all my car buying needs!

Ki
Review №38

Very helpful and stress free experience...love my new car

Ja
Review №39

Friendly people who are knowledgeable and helpful to work with.

My
Review №40

I cant begin to express how horrible this place is. The service department is the worst. They price gauge and try to mess over people. My boyfriend brought in his truck, and was told he needed to replace the entire rear end. They said he needed a axle assembly, and was quoted a used one with 76k miles on for around $2200, well I work for a dealership and had my parts guy look up this used part and found the same exact one they quoted him for $1223. Now I know the dealership needs to make their money, but really $1000 over?, So I call the parts guy at community motors and ask him how much they were actually paying for it, he says $1700. Lies, because what he didnt know is that I had in front of me what they had quoted him. Which yes it was a little higher that the $1223 but only because they were also purchasing a 2 yr warranty, which wasnt even offered to my boyfriend, they told him it only came with a 6 month warranty. Which all this tells me is that if it was to break again in the 2 year term you were going to make my boy friend pay and get your money from the warranty. Wow I am speechless on how this place tries to get over people. NEVER AGAIN!!!!!!!! Please do your research before going to them or believing anything they say!

Da
Review №41

I went to purchase a new Challenger. I brought half the cost in cash for a down payment. The salesperson, Sawyer, was wonderful, the finance manager Mr. Rick was an ass. I found a substantial dent in the drivers door. When I ask to negotiate the price he told me that wasnt his job and I was not going to talk to anyone, that he would do the talking for me. I didnt appreciate being told who I could and couldnt talk to. After I left, they called apologizing and were all of a sudden willing to meet my price.

Jo
Review №42

Ive had some work done on my Jeep in the past at this location. I have no complaints about the quality of the work. The service department seems to know what theyre doing, as one would expect. However, they never seem eager to win my business. Its strange. Any time I call to ask for an appointment, Im given a date that is two or three weeks in the future. When I can wait, I do, as the next closest location is 25 miles away. But I cant imagine that many people do wait 2 or 3 weeks to have their car repaired. If the service department is that overburdened with volume, it would seem to me that they should hire more help. This is how most businesses work. That said, Ive never been in the automobile dealership business, so maybe things for them are different. But the nonchalant way they always seem to push my business away has always given me a strange feeling. Maybe its just disorganization. I dont know. If I were the owner, I would certainly be concerned.

Sh
Review №43

Simply the worst experience that I have ever encountered. The level of Customer service at this dealership was piss poor. Hats off to the Owner, GM and the Service Manger for being the worst customer representatives I had the pleasure of meeting.

Gl
Review №44

Took care of my Challenger quickly for the oil change.

Je
Review №45

Darren and the staff at Community Motors were outstanding! I couldnt be happier with my car buying process through them!! I would highly recommend them to anyone!!!

Wi
Review №46

Thank you my van car love it ride

Sh
Review №47

Thanks for the least wait time ever experienced in a service department; better than an In and Out burger line.

Ne
Review №48

I went here back in June to look at purchasing a new 2014 Dodge Charter R/T. I was given prices and as with any new vehicle I know they can give various discounts to lower the price. At the time they had rebates going on but I wasnt sure of the exact amount, so when I went in to look and discuss prices I was quoted a price. I asked the gentleman how much of the discounted price was factory rebates, so he goes and comes back and tells me: Thats the lowest I can go. So I repeat my question and he goes in the back and comes out and tells me the same thing. I was stunned at how ignorant the sales person was and how he never seemed to answer my question. So when I get home and look up the car, I see the discounted price he gave me was the factory rebates only.Now fast forward to a month later when I had to get some warranty work done to my car which I purchased at a different dealer because of the ignorance of this one. So I have a disagreement with the service manager due to him being very vague on what was involved with the work. With that being said because of this there was a huge misunderstanding. When I finally got in touch with him the day after and he actually bothered to explain everything, I had no problem with what was going to happen. He still refused to do the warranty work, so I called and asked to speak to the person in charge and I explained everything and then he talked to his service manager and said that they wouldnt do this warranty work but any service I need done in the future I could go to them. What a joke. If you wont handle a warranty job, why on earth would I bring you anything where youre going to get a penny from me. This place is a joke.

Tr
Review №49

Truly a dealership you can trust if you need repairs. How often can you say that? What a dealership should be.

Bl
Review №50

Only been in the store one time but very friendly service from what I can tell. Took time with me even thought I told them I was not buying soon.

Ri
Review №51

Taylor is very helpful, he lets us test drive on our own and answers our questions without being pushy. The selection is great and even the used cars are in great condition.

Je
Review №52

My fiancé and I are motivated buyers. I had a few problems with this place. We went to test drive a truck and the employee decided he was going to place me in the back. (Im sorry..but 99% they sit in the back so you can get a feel for the truck/car youre interested in) Then they offered us way below market value for our truck. Told us it needed new tires when we JUST put brand new tires on our truck. Their response Oh, did you? Let me look again SMH. Not once did the sales manager appraising our vehicle greet us, say hello or anything.. just walked right past us. They didnt seem to want to take the time to work with us. It was either you take it or leave kind of attitude. Didnt feel professional either. We spent maybe 30 minutes there. Would NOT recommend this place.Edit: We bought a brand new Ram sport edition in the exact color we wanted. Thanks to Rainbow in Covington. (Now, that was a very professional business)

He
Review №53

Always buy from them were a Dodge family love our Dodge trucks.

er
Review №54

This place is the best for buying cars ! I will forever by my cars from here ! Thanks KS community motors!

An
Review №55

The people are so nice and helpfil!!

me
Review №56

I loved the friendly service! Go check them out!😍

De
Review №57

After purchasing 5 cars from this dealership new and used...I purchased a Mercedes E550 and the engine burst into flames - less than 30 days after purchasing! We asked the dealer for a loaner car until the insurance claim could process and we were told there is nothing that they can do. The Mandeville Fire Department has a video of this disaster on their Facebook page of them putting out the fire....go check out the video!

Ch
Review №58

Nice place to shop for a car.

Ly
Review №59

I had the most awful purchasing experience in my life. The practices are very shady and untrustworthy. We were already pre-approved through our bank for the purchase of the vehicle. After negotiating the price, we waited for nearly two weeks for a call to let us know the vehicle was ready for pickup. We called/texted several times. Finally, the shop manager called and said he had no idea when the vehicle would be ready. After that, we chose to do business elsewhere.

Wo
Review №60

2007 I bought a 4 door Wrangler unlimited and a 2 door 4wd WranglerAnd that was the most memorable sale that ever I was a part of....

Br
Review №61

Honest sales people

Ke
Review №62

Great dealership. Good experience buying my truck. Thx

Ke
Review №63

Picking up new company car, gas on e, they dont clean it up, still had shrink wrap and grease pencils on it. They toss you the keys and send you on your way.

Sa
Review №64

Very nice staff! Highly recommend!

El
Review №65

Boyfriend bought a Jeep from them years ago that turned out to be a lemon. Had to get an attorney to get everything straightened out and it was just a miserable experience. Eventually there was a settlement but still were screwed out of a lot. The salesman was awful as was the customer service. We will NEVER buy a vehicle from there again and neither should you! Would give zero stars if it were an option.

Ma
Review №66

This dealership has absolutely the worst service department on the planet

Tr
Review №67

Great buying experience. No pressure sale and great service

Bo
Review №68

Fixed body work on my car perfectly!

cl
Review №69

Lot to choose from. Good people

An
Review №70

Black Friday sale y’all

it
Review №71

Friendly, fast, and great customer service!

Di
Review №72

VERY nice employees and helpful.

La
Review №73

Very very good service

Je
Review №74

I am very please with the service & answers.

Hu
Review №75

Great service

Ka
Review №76

Taylor treated us very well

Ad
Review №77

Jeep

Da
Review №78

Grade: B

sh
Review №79

Rude rude rude

Information
79 Comments
4 Rating
  • Address:500 Westin Oaks Dr, Hammond, LA 70403, United States
  • Site:https://communitymotorschryslerdodgejeep.com/
  • Phone:+1 985-345-0401
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–6:30PM
  • Wednesday:8:30AM–6:30PM
  • Thursday:8:30AM–6:30PM
  • Friday:8:30AM–6:30PM
  • Saturday:8:30AM–6:30PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
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