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Bill Hood Automotive Group
Hammond, LA 70401, United States
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Bill Hood Automotive Group

Comments
Le
Review №1

Went in without appointment for minor problem, missing grommet from rear inner fender well. Paul got me fixed and out in 15 minutes!! Bravo Paul and your staff.

So
Review №2

I just bought a pre owned Nissan Altima s, very nice car. I love it. This is a great place to buy a pre owned or new vehicle. They have really good nice vehicles. Everyone here is very nice n helpful. I would recommend anyone here.

Co
Review №3

RORY was great, very knowledgeable on the vehicle. Thanks for an easy breezy experience.

Sh
Review №4

Wonderful place to get yr cat service. They are timely with yr vehicle.

Ja
Review №5

Salesman was professional and got me through the process in a timely fashion.

gl
Review №6

Sweetest people and good mechanics too. Prices are reasonable.

Er
Review №7

Friendly staff. Efficient and knowledgeable

gl
Review №8

We bought a used vehicle for $12,000 and almost didn’t make it home.Call the salesman and he said there is nothing he can do .Even messaged for a manger to call me, they read the message TWICE and ignore it both times. This makes me think they KNEW something was wrong with the vehicle .We bought from them because of their long history in the community.This makes them no different then a fly buy night used car lot.So now we have a vehicle we can’t drive and out $12,000 .Great customer service Bill Hood at the corner of North Morrison and West Church street.

JU
Review №9

Oil change..Chevy vehicle I purchased from the pre owned lot..I new when I arrived that my tires were not aired properly and that the wiper fluid was empty..When I left that afternoon started to sprinkle lightly so as the spots dried I turned on my wipers to clean and spray a little fluid, nothing sprayed.. checked tire pressure tires were all the same pressure as when I drove in..So as I thought back over the other changes and cost 65 plus dollars, they hadnt asked about my filter..🙄

Do
Review №10

Great service!!! My sales person Ronnie and he spent a lot of time with me, answering all of my questions. Ultimately I purchased a Pathfinder and I love it. 🤩🤩🤩 If you like Nissans definitely go here. BTW, Ive never owned a Nissan and I was just looking. (Yes, I was going to buy a vehicle soon) Ronnie didnt give any pressure and did get my sale. They stayed over about 45 minutes after closing to complete the sale. Please ask for Ronnie, you wont be disappointed.

Ma
Review №11

Great people and good service

Do
Review №12

Brought my truck from them not a bad experience!! I still havent received my 2nd key yet

Me
Review №13

Great place nice people good service fun guys too work with 😉

ke
Review №14

Nice people

Do
Review №15

Bill Hood maintenance department has also showed great respect toward me and my interest. I would like to thank the Hammond Automotive Maintenance Department. Donald Baker

Da
Review №16

The service department is very friendly and helpful. I worked with Les, awesome gentleman. Informative and through. He called back when he said he would. Got a loaner while ours is being worked on.

Pa
Review №17

Love the new 2020 Nissan Sentra

Tr
Review №18

Awesome service. We have purchased several vehicles from them with no issues. Our sales man DJ and our finance guy Julian were both great. Would recommend to anyone.

H
Review №19

Very satisfied with service

Ah
Review №20

Nice customer service

Ra
Review №21

Large selection of pre-owned and new vehicles. Their prices are unbeatable. We are repeat customers. Very pleased with the level of professionalism shown by their staff. Chip is an excellent salesman.

al
Review №22

Frienly,helpful,very helpful,nice people

Me
Review №23

Friendly sales men

Ch
Review №24

We had an oil change and tires rotated. They did a great job and it was done in a timely manner.

Bu
Review №25

Worst automotive place Ive ever seen. Only worried about making that dollar. Customer service is right out the window, once the vehicle is purchased.

De
Review №26

Eric gave me a great deal.

Ja
Review №27

Excellent sales experience! Didnt try to force us into anything. Allowed us time to make the best decision for us on our terms. Would definitely recommend to anyone looking to buy a new or used vehicle.

Am
Review №28

I always have a good experience whether its the sales department and especially the service department. Theyre so accommodating and kind. I really like everyone here that Ive dealt with.

Ch
Review №29

Its ok

Kr
Review №30

Get Customer Service

Ro
Review №31

I have never had any problems with them. Service center is good 👍.

B
Review №32

Great place to get your car serviced. I trust the employees there and hope no bad apple comes along to ruin their high quality!

Sa
Review №33

They all was Awesome!!! Get service😊

Da
Review №34

Great environment. Fast service.

Ar
Review №35

Got my oil changed and waited forever for this free wash but after 20 min.and my car still not fond I checked out and left. They also did not catch I had a tail light out

Ha
Review №36

Friendly, welcoming and knowledgeable. Solved the problem right away at a fair price.

Pa
Review №37

They are excellent in service and very helpful.

Ch
Review №38

Great service good people highly recommend

Ja
Review №39

Great service salesman Joe G Jr best I ever bought a car from! Love this place!

Li
Review №40

Very clean and friendly service.

Ta
Review №41

They were Awesome! They took care of All my issues!Thank you!

pa
Review №42

Very friendly and courteous staff.

St
Review №43

First off let me start by saying Scott Jackson and Blaine Mccalister are absolutely, hands down, phenomenal employees of Bill Hood Pre-Owned.I had explained to Scott how far I was driving to come and look at a vehicle.(3.5 hours away) Scott told me he would have the vehicle waiting on me when my husband and I arrived. He was very prompt in calling me back, answering any questions I had, and he also took my info down over the phone to speed up the process; in case I wanted to purchase the vehicle. Super friendly. Scott told me when we arrived he would set me up with a salesman, Blaine. We arrived. Blaine promptly came out and met with us and pulled up the vehicle to the door since it was storming. We took it for a test drive and it ran great! There were a few minor/material things that needed to be fixed in order for me to purchase this vehicle. I expressed my concerns about these issues to Blaine. Scott came to justify the issues. My issues were taken care of. It took some time to get in some parts that needed to ordered and also a VERY thorough detailing job. This was also happening towards the end of December where we ran into holidays. Which I understood. Scott even said that they would bring my vehicle to me in order to keep me from driving back down. Now how awesome was that!We wheeled and dealed until we were both satisfied. Scott worked with me on prices in order to get me where I needed to be. He did great. We shook hands and signed on the dotted line. Mean while, they gave me a loaner vehicle of theirs to drive while my car was getting its up-do. This process took somewhat longer than expected, but I was compensated for that. I tell you, I had THE BEST salesman anybody could EVER ask for. Blaine called me with updates on my vehicle. I called Blaine with any questions I had, and he was able to always answer them quite quick. Blaine made sure my vehicle was above everything else. Blaine made sure when he brought my vehicle back it was pristine. Blaine followed through with every.A couple weeks passed. As Blaine stayed in contact with me the ENTIRE time, he called me and told me he was leaving Hammond with my vehicle and was bringing it to me! I was one happy girl.Blaine arrived with my vehicle and it was beautiful! Immaculate. Blaine made sure everything was done right! I can not thank Blaine enough for all he did for me! If you want a honest, dependable, and friendly salesman, Blaine is the one for you!Thank you Scott and Blaine for going above and beyond!

He
Review №44

I bought my first new car

Ma
Review №45

They are always friendly and helpful

Ca
Review №46

In joy it there nice cars beauful

Sc
Review №47

Im well pleased with the service that I received from Les and him mechanics.

Je
Review №48

Wonderful, courtious service. Drove 1 1/2 hrs and were treated like royalty. Unlike a certain Gulfport dealer we went to recently! AND I love my new vehicle @ $100 a Month less than the the a for mentioned dealer. Yay!

Sc
Review №49

Great guys that provide great service!

Ge
Review №50

Fast service, friendly people.reasonable price on services.

Ch
Review №51

Christian owned and operated... Youll always get a great deal at a fair price ..... the staff is not only friendly they are always honest they shoot you straight you can trust what they tell you!

Bi
Review №52

Bill Hood was awesome. The very absolute best car buying experience I have ever had. And I am 51. I found the car I was looking for on thier website. Called them up told them I wanted it and that I was in baton rouge and would be thier to buy it the next morning. I had my own financing. I was there less then 30 mins. I believe it was less then 20 mins. They were awesome. Plus I saved $5,000 on the vehicle. I will most definitely look to them for my next vehicle.

Je
Review №53

Hope i get this car the guys said i worthbenz just want some thing to make to cali that heard had women like scarlet there

Ki
Review №54

Great honest service department.

ca
Review №55

They wouldnt budge at all on their price, which I know from experience was overpriced. Ill shop elsewhere thank you.

Ba
Review №56

Amazin experience knowledgeable salesman but didnt feel pressured

Wa
Review №57

Great dealership, fantastic service department

Ja
Review №58

Nice people.

Zo
Review №59

Amazing service!

Al
Review №60

This is where Im going to buy my next Corvette they have many to choose from

Ja
Review №61

Great people to work with

Bo
Review №62

Friendly people, clean neat facility

Gl
Review №63

Great service

Da
Review №64

Great service !

Ti
Review №65

Cheap used cars

PI
Review №66

Nice dealership

Da
Review №67

Great service

Er
Review №68

Great service

De
Review №69

Fast service

Wa
Review №70

Very professional and friendly staff

We
Review №71

Great service

Ly
Review №72

Great service

La
Review №73

Smooth and steady

Ho
Review №74

Very professional

Co
Review №75

Great Deals,

Wi
Review №76

Awesome

Na
Review №77

Love

Da
Review №78

Good

Hs
Review №79

Car?

Ma
Review №80

Took advantage of my daughter when buying a used car - not forthright with all details until after sale

Information
7 Photos
80 Comments
4.4 Rating
  • Address:Hammond, LA 70401, United States
  • Phone:+1 985-345-0321
Categories
  • Car dealer
Offerings
  • Oil change:Yes
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