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Tangi Car Care Center
915 N Morrison Blvd, Hammond, LA 70401, United States
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Tangi Car Care Center
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Me
Review №1

My alternator went out on my car. Of course it happened at the worst possible time! In the midst of a family emergency and having to drive back and forth from Hammond to New Orleans. I called Russ and explained what the issue was and told him about my current family emergency predicament. He told me bring it and they would have it done the same day (I simply have to have my car, no other way to get so far) Well the repair needed more than I originally thought and as usual because of what I drive, it wasnt an easy repair. I thought for sure it was going to at least take until the next day and I wouldnt be able to keep my word and make it where I promised to be. The shop closed for 5pm, but Russ assured me hed make sure it got done. Him and the guy who did the actual repair stayed until 8:15 that night to get me right and where I needed to be. I was able to make it to the hospital for my overnight stay before they locked the doors. I cant express my gratitude for these guys. Im used to people just telling me what I want to hear to get my business and not holding up to their word. Not these guys, they went above and beyond. And considering what all actually needed to be done, I was not only grateful and impressed they got it done when they said they would, it was for a reasonable amount. Id definitely recommend these guys, and I want them to know how much I appreciate what they did for me and how good of a job they did!

st
Review №2

Russell was extremely nice, totally kept me up to date on everything that was going on with my little car. And they did good work. And that good work they did on my car for me was abundantly cheaper than anywhere else in the parish

Li
Review №3

Had my car for 4 days....never even took it off the tow. Dude had no idea how to work on Cadillacs. Treated me horribly. Had 1 guy working and one other fella in his 70s. Overbooked & la cking customer service skills, as well as mechanical skills.Do not take your vehicle here. Terrible service....lack there of..

Mr
Review №4

These guys do great work

br
Review №5

DO NOT USE THEM, THE OWNERS HAVE CHANGED!!! Had my girl take her car in to check on an overheating issue not knowing that there were new owners. They upsold her a bunch of stuff that wasnt needed and ended up being over $2000. They conveniently could not get the car to overheat and had done most of the work before my girl called me. She drove 5 miles and had to get the car towed back there because it overheated again. They couldnt figure it out again and said it was out of the range of their knowledge. I took it to Supreme automotive and they called me the same day to tell me it needs an engine. Theres a good change these people knew that but did not want to lose that $2000. What a scam!

De
Review №6

Awesome service. I cant say enough good things. They got right on my problem and I picked up my car a couple hours later.

Sa
Review №7

I brought my car there 3times to get my ac fix each time I came there that charge me $300 to fix it. Now my ac is still not working. PLEASE DO NOT GO THERE

Ja
Review №8

Friendly staff, but be aware the labor will cost 2x more than the parts its self. Got my friend to lift my truck with my help in 4 hours. They told us it could take a day to two, with over $2,000 labor, with parts only being $800. If it takes 5 professionals that long to do a 3 inch lift that inst fast work, maybe quality but not convenient or fast. My advice get a buddy to help you do it yourself and watch a YouTube video. Save you a extra grand or two.

ta
Review №9

Brought my Ford truck to them for bad water pump had to pay $2300. Then they ran into other problems which cost me more money. The cost is at $3000. They kept it over month. Got my truck back now my engine light is on and they saying its my Cadillac converter. No lights was on in my truck prior to me bringing it. They have to remove it in order to drop my moter to fix my water pump now I need one. $1700 more dollars. I dont think these people knew what they were doing.

Ly
Review №10

I have used Tangi Car Care for 10+ years. They called me by name when I walked in the door. In all of that time, I never had one reason to complain. Earlier this year, it changed ownership. The first time that I had my oil changed under the new ownership, I later discovered that several caps had been left open under the hood. Today, I decided to give them another try. When I got back in my car to leave, there were two dash warnings flashing. I called the owner back over and asked about them. I told him that neither were on when I pulled in. None of them could answer why I now had warnings flashing. After I drive 12 miles home, I received a phone call that they had failed to plug something back in after changing my oil. This necessitated me driving 12 miles back for them to fix it. This was very inconvenient for me and very unprofessional. I had asked them about it before I left. They could only walk around scratching their heads. I guess they googled it after I left. This is nowhere near the level of service that I received under the previous owners.Fool me once, shame on youFool me twice, shame on meThere wont be a third time, because I am not going back. If there was a way to give them negative stars, I would.

La
Review №11

I was having issues with my AC going hot and cold and mist blowing out after other auto repairs were done and they referred me to TCCC. After diagnosis I was informed there was a leak in my bumper and the cost for repairs and labor would be $500 plus. After getting the repairs within 2 months the same problem occurred and I was told I had a leak somewhere else and it would be an additional $300 plus. THE ALTERNATIVE FACTS YOU SPEAK SIR . I went to an oil change place and was informed there was no leak but I needed a new condenser, which would cost $400 plus. All the EVIL being spoken!! None the less my experience was horrid because my vehicle was not properly repaired if I would have gotten the proper diagnosis I would have cool air and extra money and not have to suffer in this Louisiana HEAT.

Re
Review №12

They explained everything put to me and worked with me on how to fix my issue but not hurt the bank. They were polite and very friendly. Overall I’m very satisfied with my experience with the new owners.

Ru
Review №13

We are under new ownership as of February 1st. We are not the cheapest shop in town but that allows us to employ elite employees and purchase state of the art equipment so we can deliver repair quality that rivals the dealerships. We are more affordable than dealerships with a much faster turnaround on services.

Mi
Review №14

This was the worse experience ever... We got an alignment done with Tangi. When we picked it up, the truck drove awful. We took it back and the owner was very rude. He said it wasnt his work and blamed the work on something that had nothing to do with the alignment. We left and had another shop diagnose the problem. The alignment was not accurate. We had it fixed then took all our paperwork to him to show him it was not done correctly, hoping he would be somewhat compassionate and understanding. We were very wrong. He told us he wouldnt refund our money and literally said...the best thing for you to do is leave and pointed to the door. Unless you are looking for someone to cost you a few hundred dollars and not complete a job...stay away.

Mi
Review №15

My clutch went out in my 2010 Ford Mustang and the Ford Dealership wanted to charge 2052.00 plus tax to fix it..... Brought to Tangi Car Care for second opinion..... Yes the clutch did go out but Tangi charged 400.00 for labor to install my parts. Definitely worth the second opinion 😁

Ch
Review №16

The service was quick and good customer service.

Ed
Review №17

I had the most frustrating experience with this shop. I was having electrical problems with my car. It didnt want to turn on. It ended up being a bad starter like I had anticipated. I am not a mechanic but I let them know the cars symptoms and what it was doing. take your time, theres no rush, Id rather the car get done correctly rather than fast.They were timely, Ill give them that. The next day, I get a phone call. The man explains to me that the reason my car wont turn over, is I need a new fuel pump. Parts and labor plus a rush charge would bring my total up to around $750. I reiterated that there wasnt a need to rush, I wasnt in a hurry.In a couple days, they fixed my car and handed me the keys. When I go to drive it home, the car STILL wont start. The man said hed need to take a further look as to what the problem is. I managed to get the car to start and I took the car home. I ordered a new starter and managed to swap it out myself. The car didnt give me anymore problems after that.tl;dr This shop ignored what I told them, fixed what wasnt broken, overcharged me and still expected me to continue doing business with them. Dont bring your car here. Theyre unethical, dishonest, swindlers!

ra
Review №18

These guys mean to help at all cost very reasonable and friendly

ve
Review №19

I had a window regulator put on by them. They did it perfect. Just a little high. 220.00 and I brought them the part. Another 140.00 But all is working well now so I dont complain.

Ke
Review №20

The staff is friendly and honest. I will ABSOLUTELY give them credit in that area. However, I am reluctant to give any points in the areas of courtesy or in-depth knowledge of more complex issues First, let me speak on the courtesy piece. Nobody on their end called me to let me know what was going on with my car. I had to call at least 3 times during the course of the day, only to receive vague responses. I finally got tired of waiting on any definitive answers and went up there. Only then, did they tell me that they didnt feel confident in making the repairs and that I should consider buying a new car. I had it towed to a different shop, and a day and $500 later, it was running, good as new with no problems at all.I am happy that the guys at Tangi Car Care expressed their complete lack of confidence in their abilities to perform the repair. But, it was somewhat troubling that they suggested getting a new car and writing mine off. It was further a little bothersome that somebody couldnt have gotten back with me sooner that day. I felt like they were trying to avoid the subject and maybe it would just go away. And, then, for a major repair shop not to have confidence in their own abilities, idk.... Thats not good. Minor repairs, these guys can probably handle. But, if you have a more complex issue, I really wouldnt waste my time. This is just my experience and opinion.

La
Review №21

They tired to over charge me for a simple job and didn’t even fully figure out what was wrong with my car. I don’t understand why they think just because we are females that we don’t know about cars, but I fixed the problem myself and saved 500 dollars. There’s a problem when a tune up cost about 400 dollars, but I know for next time where not to go 🙌🏽. Go at your own risk!!!! And if you call them then go into the shop they are going to give you two different prices so make sure you quote them on everything that is being discussed!

Li
Review №22

Been going there for a few years. Good service. Pretty reasonable as far as car repairs go.

Em
Review №23

My husband and I were in Hammond, we are from MS, when my 2002 Dodge Durango decided not to crank. We went to Tangi Car Care Center to see if they could fix it for us that day so we didnt have to stay another night out of town. After putting our truck on the rack, my husband looked under it and ask them if they would do a few other things. Robert and his crew were very accommodating, knowledgeable, courteous, and extremely Professional! The price for the work we had done was easy on the pocket. I just wish I lived closer. This is the place I would go to!

La
Review №24

Nice people and quick service. Fair prices too!!

Ke
Review №25

Great friendly staff. Theyre very knowledgable. It may take a while but definitely worth the service you get.

Tr
Review №26

Don’t know where to start but . Intergriable .... Russel Your The Best ‼️‼️‼️😊

D
Review №27

I was traveling from Gulf Shores to Texas when a check engine light came on so I found the nearest Auto Zone to diagnose it. The guy working recommended Tangi to fix the problem. My vehicle had a bad ignition coil on cylinder #3 and was idling terrible. I asked them to replace the spark plugs too since I was at 97,000 miles and they have never been changed. I was back on the road in an hour. Very glad I found this place while traveling because I was a long way from home!

Ja
Review №28

They LITERALLY saved me thousands on a service they did to my car. Very professional, polite workers. Id recommend them to anyone.

No
Review №29

Honest guys with pretty decent prices on fixes

St
Review №30

Ive used this shop on a couple of occasions. Honest shop with reasonable prices.

Ja
Review №31

Ive been doing business with these guys for over 10 years. They have always taken care of me and my cars and their still running 10 years later.I found them after being shell shocked by the local ford dealer and have never looked back.Major maintenance projects have included lowering both my vehicles, custom exhaust work, complete suspension overhauls, and ac work.

Ce
Review №32

Great experience. Great prices and service. Very friendly staff with knowledge and experience.

Ja
Review №33

Nice guys. Couldnt figure out what was wrong with my car but thankfully didnt charge me.

Jo
Review №34

Over charge labor for sure. They will charge you just for talking about it

mi
Review №35

I would totally go again.

Ma
Review №36

Theyre great i really highly recommend you bringing ur car here. Straight forward people and really good at what they do

Th
Review №37

Conveniently located. Fast, fair-priced service

Je
Review №38

Nice service got the job done

Ly
Review №39

Trustworthy shop w/honest, knowledgeable mechanics

Ch
Review №40

Helpful and friendly. Cheapest price for the service I needed.

El
Review №41

They do very good at a very reasonable price

Su
Review №42

Helpful and experienced guys.

Ch
Review №43

I wouldnt recommend them. Long story. But to make a long story short. Go somewhere else before you be writing a bad review too

Ja
Review №44

Great people to work with

an
Review №45

Good place

Information
10 Photos
45 Comments
3.7 Rating
  • Address:915 N Morrison Blvd, Hammond, LA 70401, United States
  • Site:http://tangicarcarecenter.com/
  • Phone:+1 985-393-5798
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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