Created appointment for multiple warranty related issues and general inspection/service online, was warmly welcomed upon early arrival in the morning. Was quickly shuttled to work, and vehicle was done by the afternoon. Jay Hollingsworth was in touch with me the entire time and addressed every concern I had. Phenominal service experience.
Im still waiting on my vehicle to get fixed its been four months and Im still waiting
I have never had a good experience with bill hoods service department. be it nissan on saturday or hyundai any day during week. usually i try to take my car into the mazda dealer in baton rouge to avoid bill hood. this time i took my mazda in for an oil change & tire rotation and was offered a balance if needed (at nissan service on a saturday). i left and when my car got to over 40mph the whole thing started to shake, along with the steering wheel. i brought it back, after about an hour was told it was fixed and test drove up to 80mph and it was fine. this morning as i was on the interstate and accelerating between 60-80mph the steering wheel started vibrating. i wish i could trust them to do the correct job the FIRST TIME.