David...You are LITERALLY my hero!! I cant begin to explain how much of a life saver you were for me today. I traveled from Florida and had driven through the night to get to Ohio for a family reunion when I realized my air pressure sensor sudden went off and my car started driving terribly on the interstate. I pulled over, realized I had a flat front driver tire and stressful made my way to this Tire Choice for emergency assistance. David got me in ASAP even though there was only one other employee working with at least 8 cars in the garage. I was exhausted, worried, and extremely short funded with the added stress of being very far from home. I was hoping that this was just a simple flat fix covered under my tire warranty from a previous Tire Choice tire purchase but unfortunately David found out this was NOT a simple flat and my alignment was so bad it had rubbed a huge hole in my tire, which was not covered under the normal tire warranty coverage. He did EVERYTHING in his power to get me the best deal on a really great set of 2 tires with an alignment and did the job in an incredibly fast amount of time despite being short staffed while multiple other vehicles were being worked on at the same time. Im sooooooo satisfied with Davids customer service and the way he helped reassure me that he would go above and beyond to help me out... And he did NOT disappoint. So I want to thank you so very very much for everything you did today and I cant begin to recommend this Tire Choice enough. A++++!

Great customer service! They will get the job done whatever it is .! I will be coming back for there service. You should go there they can fix anything! I give them 5stars if you don’t know what’s wrong with your car pull up to this shop and they will tell you what’s wrong and fix it .

I had a great experience! They were busy the night I came and they were able to get me in the next morning first thing and even give me a discount! They got my oil change done quick. Will definitely be returning!

I had an emergency tire repair on a Saturday at noon. They squeezed me in and I was on my way in no time. Great customer service, despite being busy. Fast and friendly! Highly recommend 😊

Everyone is so friendly. I came in the morning to have my brakes checked and they were so quick and efficient. Called again in the afternoon once I realized my headlight was out and they took me right back in and was just ask quick. Definitely recommend!

Knowledgeable staff, Honest and up front always explained issues in detail highly recommended will be returning. 3rd time being here always awesome staff was great gave me the time frame to complete the job and stuck to it anything with my car will be done here no question.

Great and thorough service from David and his guys in the shop. Theres cookie-cutter service and then theres homemade service and this place feels like homemade. They worked with me and got my busted acura to be a little less busted. Keep up the great work David!

I’m always looking to do business with outfits like Tire Choice Hamilton. I had the pleasure of working with David and Caleb this week. I could tell when I first spoke to David on the phone that these guys are focused on satisfying customers above all. They are in the one percenter club for customer service. Definitely give them a chance to earn your business.

Excellent customer service. Took my car in David and his team did a great job. Fast and friendly service without trying to push more on you. Highly recommend.

The guys did an excellent job with quickly replacing my blown tire. Even with some difficulty, it was done quickly and professionally.

I had a valve stem on one of my tires break while I was filling my tire up with air at the gas station across the street which of course immediately resulted in a completely flat tire rendering it unable to be driven. I called Tire Choice and talked with David and he offered to come over there (even though he was short staffed that day), to get my vehicle and take it to the shop to be fixed. They had it fixed in an hour, probably less, even though I told him I didn’t need it back until I got off work. And then when I call to find out how much I was told $100 LESS then what I paid to get a valve stem replaced at a different tire place in downtown hamilton AND he ran a diagnostic on my vehicle, AND filled my brake fluid all FREE OF CHARGE. So I can’t even explain in words how grateful I am and how awesome they are. They clearly realize in that industry soooo many people are taken complete advantage of, and we all know how easily most places can and DO take advantage, and yet they have chosen to be loyal and honest, and helpful to those of us that have zero idea about fixing or maintenance of vehicles. So thank you again so so much, especially David!

Very great service they were very detailed with the work and also let me no what all was going on with my car and what all i need to have fix and replace

David and His team are very knowledgable.Everytime they do a great job and are very efficient. Highly highly recommend Tire Choice for any service work you need! Cannot beat there 29.99 oIl And Filter Change Plus Tire Rotation. Great Value quick and easy service. Stop and see David And his team if you need any service work on your vehicle!

The manager David was very helpful and attentive to my needs. They were very professional and helped to keep my family safe and comfortable during our wait time. Work was done on time. They were very good in price and very fair people. Please come here as they will take good care of you and your vehicle.

Best priced tires in Hamilton. (Wish it was still Pohlman; however Im pretty sure its most of the same employees)

They were friendly and fast. Real fast. But I paid small fortune for a starter. But fast.

Because I do not want to honor warranty on new tires

Bryan the manager was very informative & HelpfulPrices are fair and he doesnt push you to make fast decisions. I will definitely go back to car x !!

Great service, quick and efficient oil change

Yes yes yes! I’ve never been so satisfied by an auto shop. After all my hard work I was able to vacation and go visit my family out here but of course once I get here I get a flat. The whole drive and now a flat? Great! I didn’t save enough for tires on a trip, what the f? Luckily when I showed up I was greeted by a friendly face, I think her name was Rose. She was so great, she made my day better just by talking with me, after me telling her everything that happened she worked her magic and got me a great deal, not just repairing, but on a brand new tire too. She just met me and she went out of her way to help me? The greatest! Unfortunately while getting my tire changed they mentioned I might want the oil change since I’ve been driving so much. Once again, didn’t really work that into my budget (bad thinking on my end) but luckily this place is full of great people, like Rose, who are willing to help no matter what and I got one of the best deals ever. Plus the inside isn’t nasty like other shops, it’s roomy and comfortable while I waited plus drinks and snacks are readily available. It was a bad situation I arrived in but I’m so glad I stopped here, these people are amazing, especially Rose. So helpful and extremely friendly, I wouldn’t recommend anywhere else.

Joaquin and his team were great people. Car needed ball joints replaced, idler arm, and alignment and they did everything in a timely manner and my car feels like a brand new car. Highly recommend them to anyone who needs work done!

The gentlemen who waited on me was very attentive to my tire issues and did an awesome job! Prompt with a short wait time. Thank you very much guys!

Dave was quick to answer any questions I had and when I arrived it was like first class service. Service was fast, done right, and very affordable!!! I recommend Car X in Hamilton over any other location!

Amazing customer service! I was in and out in less than 45 minutes. They were so polite and helpful. Highly, highly recommend!

So glad to have Joaquin back at this location! Joaquin and the tech Paul always go above and beyond in helping me with mine and my sons cars. Great customer service and they always do a great job!!

Went for an alignment and balance, a week or so later I went back to get rebalanced as my car wasn’t driving straight and smooth. They supposedly gave me an additional realignment, but my vehicle still pulls to the right significantly. They also over-torqued my wheels wayyyy past my specs. (They had the lugs tightened to anywhere between 100 and 120 ft lbs, where my car only calls for 80 ft lbs). I then went to Tire Discounters to get rebalanced, where they informed me my two front wheels were indeed significantly out of balance. I’ve been waiting on a refund, which is taking longer than I expected.They also told me my bad ride could be caused by the fact that my inner tie rods were “slightly bent” and they quoted me for the labor. But two other reputable mechanics told me they looked fine and did not need replaced.Am less than pleased about Car X/Pohlman’s quality of labor. I would not recommend. Will be going to reputable mechanics from now on, even if it costs me a few dollars more, it’s worth it. Very sad.*Would recommend Tire Discounters or Eric’s Auto in Hamilton.*

The manager, Joaquin was excellent! Took care of everything in a timely manner and went above and beyond to make me happy! Overall, a great experience! Would recommend coming here for all your automotive needs!

Joaquin and Seth were both very helpful to me throughout the whole process, My car was repaired in a timely manner, I have been a customer at this location since it was a J&J shop. I was hesitant when the store became a Car-X because you always here the horror stories about “ Big Chain Stores/Shops “ but these Guys and the rest of the staff put my mind at ease . I will be a customer at the High St location for many years to come ! Thanks for providing overall great service at a bearable price !

David the new manager is the best in the business. Always takes care of his customers. Highly recommend

Wonderful people. They offered a ride for me to and from work so that I could have my car worked on during my workday! Friendly, personable, honest and reliable! Awesome rewards program and discounts as well. So happy I chose to switch to Jeff Pohlman Tire and Auto!! They’ve got a customer for life, as far as I’m concerned.

I just recently stopped in to get a new set of tires before my trip to Colorado and Joaquin took great care of me! He helped me pick the perfect tires for my situation and didn’t sell me anything I didn’t need. I really appreciate the time he spent with me making sure I had a pleasant time! Will definitely bring my car back here with Joaquin.

I always have great service when I visit. Ryan somehow seems to keep a smile on my face regardless if its good or bad news. He definitely knows his job and is very much a people person. I commend you for having Ryan, for he is major asset to Jeff Pohlman Tire and will continue to frequent this establishment as long as I have service like Ryan gives.Thank you, Mike Lolling

Excellent care from Joaquin, always a pleasure to come into a store and be welcomed with bright faces. After a very good price I was even helped to my truck with the set of tires I bought. Will return for any future needs.

Very nice people! Always has great deals and will work with you. Joaquin is awesome and very professional! Will definitely be going back.

Saved me an arm and a leg :) thanks guys I much appreciate it.

Nice friendly people fast a amazing service

These guys rock. Ryan, manager, is kind, understanding, accommodating. The real deal is their work. Weve had several vehicles worked on including a bear of a brake job that two other mechanics screwed up, but Ryan and their team fixed it for good. Reasonable, fair prices, quick, professional service. Who knew you can get so much from a tire store!

Joaquin is the best, Ryan is even better. Love that My car is in good hands when I make my visits. And they have great prices. Will be back for more service.

I stayed while my car was being serviced. They have a really nice customer care area with refreshments.I was able to get my work done while waiting in a quiet area.Joaquin was very courteous and helpful explaining the return customer benefits program. Service completed in less than an hour! Thanks, Bella Veldhuis

I brought my car here to have my muffler repaired. The cost ended up being far under what I expected and they even provided me with a ride to work. I was more than impressed with the level of service I received. Clean and comfortable atmosphere. I cant think of another time I was more pleased with my experience at an auto repair shop. Thank you.

Fast service professional recommendations on options for repairs and cost effective car care...See Joaquin...He is the car care guru!Five ⭐️ service

Very knowledgeable employees, Get your car in and out in a timely manner. Always clean and comfortable when you walk Inside the friendly staff are there to great you, definitely recommend Car-x on High St for all your automotive needs !

Stopped by after work to have my car looked at - they offered to check it out free of charge, listened to all the things I had already found out through my own investigating on my car, and tightened up a belt free of charge. Willing to work with you rather than try to charge you for unnecessary repairs, or charge you labor for investigative work you have already done on your vehicle. Very personable staff, knowledgeable and helpful. Definitely coming back.

Joaquin was very knowledgeable and friendly, they beat other stores by over $200 on a set of great tires. Not tk mention told me about the obviously about to blow front right tire that Toyota failed to see. This could have resulted in a very bad wreck for my wife and two toddlers. They also have me an HONEST description of my brake life, I have about 10,0000 miles left on them and Toyota stated they were about to fail.Thanks Paul and Joaquin and the CarX family! We will be here for a long time.

Im really happy with the team at Jeff Pohlman tire and automotive high street Hamilton.The repairs done to my vehicle were done in a timely manner and very pleased with the results.I will definitely a returning customer.

Lou and I have taken all of our cars into Jeff Pohlman Auto and Tire. Every time we go it is a very good experience. The staff takes pride in getting the job done on our cars efficiently and effectively. We are always going to take our cars to Jeff Pohlman because we believe they have the best service anywhere.

Joaquin was very nice and informative. The mechanic Paul went above and beyond to figure out what was wrong with my car. He didn’t suggest any unnecessary work, I felt he was really honest. Also the small suggestions he had ended up fixing the issue! I’ll definitely be back because of them

My wife took her car in for an oil change and tire rotation and I asked them to check the brakes while it was there because she had noticed squeaking a couple of days before that. Joe let us know that everything was ok and that the brakes were in great shape. The squeaking was just because of a little rust that was on the brakes.They took care of that and didn’t take advantage of us! Thanks again!Great customer service and honest people!

Joaquin was extremely friendly and helpful, and they always do such a wonderful job here!

Joaquin was very helpful, and fast on my oil change. Highly recommended coming here for any car survive.

Got an alignment on my car and it feels so much better driving. Performed in a timely manner and the staff was very professional and polite.

The staff was wonderful. Got me in the same day for my oil change. Ryan is so mice and helpful. Even helped keep my 2 year old entertained while we waited.

Stopped in to have tire balance issue looked at. Joaquin and Ryan quickly addressed the situation, Ryan handled it personally right away, and my ride is now smooth as glass! Thanks, guys! Experience counts!

The first time I have been to CarX since the change over from Jeff Pohlman and it will be my last. I was a long time customer of Jeffs and this is not the same place. I got home after my oil change, tire rotation and courtesy inspection and called the manager Rob. I asked if my tires were rotated yes we do free tire rotation with every oil change was Robs reply. I went on to tell him I was never asked for the special tool to remove my tires they marked on my report (yellow) wear on my tires that only have 7,000 miles on them, my brakes all 4 marked NEW in bold letters across the report they have 58,000 miles (I was expecting a quote to replace them) KEEP IN MIND MY TIRES WERE NEVER TAKEN OFF MY CAR. My filters marked clean on the report I stopped and bought new ones and replaced the filthy ones myself. 10W30 oil was used not the recommended 5W20 for the vehicle and it says it right on the cap!NOW IT GETS BETTER!!! Rob the manager is going to personally take care of this bring your car back in we will make it right I will do it myself and show you your brakes and change the oil. I go back in ROB never speaks to me directly never gives an apology walks past me to the computer has the lady at the desk speak to me has her give me a quote all 4 brakes and rotors NO WAY WILL THEY CHANGE MY BRAKES!!! They did not tighten the cap on my radiator and all of my antifreeze spewed out. Took my car elsewhere and found out I did need front brakes and rotors the back brakes were still good but I had them changed before they got any worse. TAKE MY ADVISE DO NOT USE CARX ON MAIN STREET IN HAMILTON

Under new mgmt & improved service.

I have been a customer of Jeff Pohlman on High St., Hamilton for a number of years and the service has always been the same. Awesome! No matter what the problem is they always smile and get the job done.

Technician was supposed to do a power steering flush and upon further inspection by a more trustworthy technician they didn’t do it. Highly disappointed will not be returning.

The staff is very professional and they do quality work. Ive been there twice and both times waited much less than I had expected and was very happy with the service!

Great service and Joaquin was AMAZING and helpful, definitely will be coming back here

They did a great job.

They always do a great job taking care of my car. I always feel like they are fair and honest about what my car needs immediately and what can be done a little later.

It was an amazing experience, friendly staff and very helpful. Out of any place i’ve been for car maintenance or tire repairs, they offer the best prices and a pleasant interaction.

Amazing customer service! They were able to answer any and all questions I had. Not to mention quick service.

Great place! I came in 10 min before they closed to have my car looked at they told me what was wrong and stayed late to fix it!! I would highly recommend this place.

Called for A/C recharge and he told me that he “doesn’t want to recharger my A/C because I changed the compressor and condenser” sorry car x that you wanted more money but awful customer service I just wanted to help out because they hardly ever look as if they have customers

Joaquin is very helpful and got me signed up and in and out quickly with an oil change, fluids topped off, and inspection. 😊

Great experience! Joaquin took great care of me!

The customer service is great . I would recommend stopping by to get your vehicle checked and worked by them . I was impressed on how knowledgeable and quick the technicians are.

We have been taking our cars to Pohlman for about 11 years ever since we have lived in the area. We appreciate their honesty and friendly service. and use of quality parts.

Good people. Do it right

It was great having a shop that is able to communicate with you via Text. The text link shows you everything that was done to your car or what is needed for your vehicle!

Not like it used to be before car x bought it. Guys there are great people though

Have taken my vehicles to Jeff Pohlman Tire and Auto many times over the past five years and always receive top of the line service.

My experience with them hasnt been the best. Everytime I go there I feel like they are ripping me off for a ridiculous amount. I had a new rack and pinion put on my car $200 somewhere else and Jeff Pohlman wanted to charge me over $400 to put a new one on. If they were good mechanics they would be able to get the job done with in days instead of weeks.The one in Middletown doesnt want you buying your own parts and wants to charge you for parts and labor. If its family owned and operated why is every shop different. They do whatever they want it seems like. Just like any high market labor shop. My recommendation is to go to an honest street mechanic theyre not all bad either. Or if anyone in your family can fix cars thats your best bet! I had all of my leaks fixed for $600 and they charged me $800 without the parts. If you wouldnt recommend your own family to come to Jeff Pohlman why work there? Smdh

Ryan is top notch he knows how to get things done!

I’ve been a customer since it’s been J&J and I’ve never been disappointed with the customer service or tires I’ve bought from them!

The service is great. The staff is always ready and willing to help and everyone is very friendly.

As a contractor my equipment makes me money and Jeff Pohlman keeps me on the road, always does whatever it takes - fast and professional at fair price

Do a lot of business with Jeff pohlman and have absolutely no complaints

The repairs are good, but the last time I was there they were trying to charge me $150 for a $35 part. I havent gone back.

Great customer care! Fast and efficient.

Went above and beyond to get our car back on the road. Both friendly and helpful.

They always have good service and do good work

Never been disappointed with their service and it seems like they go out of their way to make things easier on their customers. been dealing with them for over 40 years.

Awesome place and people. They always work with us no matter the situation .

Very prompt and professional thank you so much

Pohlmans is a family owned business that really cares for it customers.

Courteous with quick service at an affordable cost.

Service team is so knowledgeable and accommodating. They always fit me in for oil changes and tire fixes.

Everyone is professional, service was friendly and quick, recommend this shop!

They were supposed to patch my tire but they plug it I called them they said Dont plug tires in the end they fixed it I would double check there work

This shop is the definition of Excellence😎👍

Had a flat tire came out and helped me with my spare tire and bought a new one thanks again!

Poor customer service, never would have been handled like this if still owned by Jeff Pohlman. Not only was I charged for a service that was not performed, but when brought to their attention, basically was told that they have no idea if it was done or not, and there is nothing they can do about it. Been using the High Street location for years, until today.

Great Service

Great place, great people, and great service!

Took car in for service was told it was a bad computer for car took it to the dealership and it was something else that only would have cost me a few bucks to fix not a few grand

Nice people

Yes good service

Excellent service and price!!!