Always have everything I need and the owner is super sweet
BOGO hanging basket of flowers..which are gorgeous now hanging in my deck
Got keys made. Good service
Superb owners and staff. Very knowlegable and kind. We are lucky to have them so close but wed drive to them if we had to.
Amazing customer service. They took an unusual amount of time to assist my husband with his questions and shopping. This type of customer service is rare these days. Thank you!!
Seems to be a well-stocked store. Great place to go when you dont want to hassle with crowds.
I work here lmao
Everything a hardware store should be. Friendly, knowledgeable staff and a selection of those, need it right now, hard to find things. Also, they have a great small engine shop in back that stocks lots of parts.
Great selection, great customer service. A true asset to the community!
Staff is very helpful and friendly but theyre not taking this virus seriously and practicing social distancing. Ive spent $1,000+ in the past couple of weeks there as I would like to support our local Ham Lake business. I will take my business elsewhere during this pandemic if they dont start taking public safety seriously by social distancing and wearing masks. Russ is extemely helpful and friendly but hes getting way too close for comfort.
Went to several big box stores looking for a specific hitch pin, didnt carry what I needed. Went to Hardware Hank, walked in, told what I needed... Sure thing, how many do you want? 😊 Great & friendly service!
Best chain saw support.
Would have been a 5 but the guys name was not Hank
Always willing to spend a little extra to support small local businesses
Had the part I needed and the staff was friendly.
Had the stuff I needed! Thanks! Nice going!
Extremely helpful!! Have everything you need.
Great serviceVery helpful
Small engine service is #1
Stock is poor, better off driving to Lowes or Home Depot.
Always helpful staff with tons on tips, knowledgeable, and advise
Best staff ever!! Super friendly small town feeling...surprisingly good selection. A+They also kick @$$ at fixing chainsaws, generators and other little toys. Provide great advice when I moved to MN from TN. I had no idea what non/oxy fuel was.
Great store huge nut and bolt section
Staff is very helpful.
Nice local hardware store. Prices probably arent as low as the big box home improvement stores, but they vegetal have what you need, plus sharpening and repair services.
Super helpful staff.
Everyone there is always nice. Love to go in and within minutes I have what I need. That’s a huge plus with busy mom life.
I really like this little store. The employees are very nice & helpful. I would recommend it to friends & family. A bit spend but u pay more
Ran in to buy some mud for dry-walling. Got there about 15 mins before close. The young man (20s) working there put the old guy to shame. Young guy was friendly and helpful. Old guy was unfriendly and obvious about how he regarded being bothered.
Thank you for having the part I needed.
Love this place. They often carry things big box stores dont stock cause they dont sell enough. They also carry many small engine parts .
I have nothing but good things to say about this store. Employees are friendly and very helpful. I appreciate them taking the time to answer my questions and I like that I can get in and out within a couple minutes. Selection is on the smaller side, but they always seem to have exactly what I need.
They fixed my chain saw have not started it yet but assume it will work. otherwise I think they are ok
Good people
The previous review was obviously made by a person having a bad day because I have been coming here for the last 15 years and this store has saved my bacon countless times. From chainsaws to screen door repairs to all kinds of nuts bolts and pipe fittings, they always have what I need. Al, Glenn, Brian. and the rest of the staff are friendly and knowledgeable and everyone always asks if I need help. They deserve more stars than I can give. I feel at home here everytime i visit.You won’t be disappointed either.
My first go-to spot for hardware. Its 17 miles in any direction from here for a big box solution...so its always worth a check at this neighborhood resource first.
Like the Hardware Hank right by my house very convenient good people okay prices a little spendy but again the quality is there good family-owned place
They had the supplies we needed for our Eagle project and were very helpful.
They had just what I needed friendly to easy to get in and out lots of parking
I love this place. They have all the litter bits and pieces I need to fix my old junk. I broke the clutch pedal on my jeep and the dealer told me a new assembly was 220 bucks. I went to hanks and purchased some washers e-clips and some plastic hose and wammo. Fixed for 3 bucks. You saved the day again hank. See you next weekend.
Friendly knowledgeable staff in a locally owned hardware store. Love the place.
This is the perfect hardware store if you need to get in get out and get it done! Most of there employees are well trained everyday hardware people ready to serve you with whatever needs you desire! Very helpful and friendly!!!
Great little hardware store have allot of stuff I have had a snowblower and lawnmower both serviced and repaired here they do good work definitely recommended them
5:50PM on 6/27/18 I walked in and asked where the wood stain is. I was told your getting close well I found it, but nobody ever came over. Both employees were standing behind the paint counter in the back, talking about planting tomatoes.After not getting any help I took a guess on which brush would be best to use for the stain, they were both still standing behind the paint counter.Went over to the Stihl section, got the oil, stood by the front counter ready to check out.Both employees were so busy staring at the computer and in there own conversation they didnt even notice me.so I walked over to their paint counter in back to check out. Was told, you cant checkout here. only the front counter OK thats enough...Left my $70 worth of stuff there, and went home and ordered it all online from another company.Nobody NEEDS to shop at hardware hank, the only reason to go there is if you have questions or need help ... you can order everything they sell online.well, since the service sucks so bad, I will stop going there, you didnt loose a $70 order, you lost a customer that spends $1000s a year for the next 30 years .. never again .
Great place to find parts. Very helpful staff. They had everything I needed.
Great local hardware store.
Extremely rude employees. Asked about our snow blower and the man was a smart a#s and rude. Another time bought the chunk charcoal. Asked where they kept it and was told I dunno look around. Will never go back there.
Friendly local hardware store. Always willing to help when I come in with questions. They have a guy who works on lawnmowers.
Fine young gentleman helped us purchase a new Toro mower this evening. No pressure. Felt very comfortable.
Needed small engine carb parts and they had them. Mechanic was very polite and helpful.
Customer service is second to non! Great local business.
Ive always received great service and advice here.
Needs to update there times of operation! I love local business helping but waiting for a store not to open.... not going there anymore
Great lawnmower and snowblower service and repair done right at a reasonable price! Honest, friendly service ⭐️⭐️⭐️⭐️⭐️
Great little store with a surprisingly large selection. Prices are slightly higher than what you will find in Blaine and Cambridge but the time savings more than make up for it.
I had an old obscure key that I needed a copy of. The young man had no problem finding a key blank and made a perfect copy.
Great Customer service and its its nice to have a local Hardware store in the neighborhood.
Toke my snow blower in for tune up. NOT DONE they even pirated bolts off mine for some thing else, I really cant give them a 1 star rating. 125.00+ all they adjusted was the discharge chute
Its a good Hardware buying the stuff you need to fix stuff
Nice service, loooong ways from home, just dropped off snowblower for sears warranty service.... but the guys that were there were nice, otherwise i have not much knowledge on the store.
Usually have what you need in a pinch
Always very helpful!
Customer experience is great! something you wont get at the big box snores.
Never enough hardware to complete any of our projects. Many times I thought they were selling out thats why nothing available.
Love this place great employees very helpful
Love this place. They have exactly what I need. Kind of expensive of but for the information you receive about the stuff helps alot.
Had me in and out in 10 minutes and my chainsaw is back up and running. Thanks guys!
I work there
Great help and they had all our plumbing needs
Love the staff. Very personable.
They have what the big box stores dont.
As soon as you walk into the door your greeted and asked if they can help you, when you say what youre looking for he took me to it and helped me decide what to get.
A very good place they organized
Great place for your hardware needs and great help
Great, knowledgeable staff, decent selection
Friendly and helpful. Easy in and out, keys made.
Very helpful staff and friendly
Best hardware store around.
A little spendy on big stuff but if you need a random nut, bolt or fastener etc this is the place to go
Great full service hardware store.
Friendly people always willing to help
Nice price on flowers and plants!
Helpful people had a few keys cut 1 bad out of 4, next day morning help corrected it with no problems.
Great place been there for years
Very helpful
Ham Lake Hardware Hank always saves me when Im in a jamb! And theyre a Stihl dealer.
The people who work here are very knowledgeable and helpful.
Normally helpful but today store only had morons working there.
Such friendly service they always have what i need! :)
They always have what I need
Always helpful!!
Employees were very helpful
Soo helpful!
Best service around!
Friendly staff
Perfect neighborhood hardware store.
What a great store!
Bad location. Hard to get in and out
Always helpful and patient!