Both Jared and Kevin gave me the most amazing experience I have ever had. This is my first time really buying a brand new mattress. I recommend coming here 100%.

I bought a bed from mattress firm online&Kevin helped me so much,I so appreciate the time spent on my order.

Marjorie at mattress firm was very helpful Took her time and explained the product thoroughly. Mattress was very comfortable and supportive. It was an overall very good experience. Delivery guys came and set up the bed and took the old mattress very polite and helpful. Thank you so much for the convenience. We love our new bed🌹🥰♥️

Have bought a mattress from mattress firm before without issue until today.Spent a ton of money at this store for a mattress, box spring and some other items.Paid for the gold delivery & installation service only to have the delivery drivers not show up on the scheduled 2 hour time slot. The driver did NOT call me as promised (and as it says on the receipt).The tracking for my order it showed that the truck was not even anywhere near my building. No one showed up and they just went right on to their next scheduled stop. I was waiting outside the entire time.There is no phone number to reach for the truck or delivery service. Basically they call you if its convenient for them while you sit and wait.Absolutely abhorrent customer service. The warehouse said they cannot do my delivery now today and I will now be sleeping on the floor until they can reschedule my delivery for another day which will be who knows when (they said rescheduling the earliest could be in 2-3 days).If you want to deal with absolute amateurs, MattressFirm is the company for you!

Great assistance and customer service from salesperson Henry. We were inexperienced when it came to buying a perfect mattress and Henry really answered all of our questions and guide us to select the perfect mattress. I totally recommend coming to this location if you’re looking for an experience mattress salesperson to help you look for a mattress or pillows.

Excellent service! Jaime was super helpful assisting us with finding our new mattress. He guided us with lots of information and was very patient. Thank you!

From the moment I walked through the door Margorie made the experience a good one. She knew all the answers to any question I had. She arranged for a speedy delivery, the next day, without any roadblocks The delivery people were very courteous and professional. Leo and his assistant were quick and efficient in putting the bed together.

Staff was very friendly and knowledgeable. Marjorie and Mauricio were great. Not pushy, and we left happily. Thanks you two!

Fatemah and Mason were such a pleasure to deal with. They know their mattresses and were so helpful in picking the right ones for our family. The store is clean and has a huge selection. We bought 2 mattresses and loved our purchases and came back for a 3rd. No nonsense, very professional and they genuinely take pride in the products they sell.

A great experience at the store! We shopped for a mattress online but then weren’t sure about buying a mattress without even seeing or trying it. We came to the Mattress Firm to check out options and received a helpful and friendly service. They had a special running so the prices were even lower than the ones we saw online. Want to say thanks to Andres for his patience in helping us choose the right mattress. Looking forward to restful relaxing nights on our new mattress.

I ordered a mattress to be delivered to my in-laws. Naturally, I was nervous because I am in Colorado and they are in Hallandale, FL. I spoke to Margery and she helped me pick out a nice mattress for them that fit my budget. Delivery was only a couple days later and went better than I could ever dream of. My Mother-in-Law called excited and grateful about the mattress and went on about how the delivery was perfect. They were in and out. Up three flights of stairs. No hassles. Wore booties, gloves, masks, polite, professional, well dressed, fresh haircuts and overall perfect representation of the company.Thank you from all the way across the US! You were there when we couldn’t be.

Purchased a 12 inch in the box memory foam mattress - transaction was quick easy and fair - service was excellent- mattress so far so good but we have a 100 day guarantee so perfect

Marjorie was excellent from the from the minute I walked in! She was attentive, knowledgeable, friendly, and patient. I never felt like she was trying to push anything or upsell me. She listened to my needs and presented exactly what I asked for. I highly recommend this mattress firm location, even if you have to drive a bit to get there.

Professional sales associates. Friendly, knowledgeable.

Marjorie was excellent. She made me comfortable and she met all my needs. I was very satisfied and happy. I give her 4 stars. Only thing was because I got a 40% off however I wont be able to exchange my mattress I was a little hesitant about that other than that my experience was great!

Never purchase anything from mattress firm. My family member Sergio has trusted this company twice now and both times have been a terrible experiences. However the second one has been the absolutely worse by far. He came to the store asking for firm mattress, is the only mattress he and his wife can sleep on due to serious back pain. Instead he was sold a medium mattress that made the problem even worse to the point that they require therapy to help with the pain. They came back to the store a few weeks later to exchange for a different firmer brand and they found out that they same brand has a firm option which is what Sergio ask in the first place. The exchange was done for the firmer version and he also added a moving base. This is were the story gets even worse. They first said the delivery was going to be on July 22nd. The day before the delivery they call to say that it was not going to be delivered Sergio was very mad because the first time he bought from mattress firm they did the same thing.It was rescheduled for July 29th with the condition that they bring the moving base first. The day before they call and again to tell him they were not coming. It was rescheduled again. For the third time the day before the delivery they call and said they were not coming and when we ask for when was the new delivery they said it could take up to 6 months. Are you kidding. Next day they went to city furniture because mattress firm kept saying the problem was Tempur Pedic . In city furniture they were given a detailed presentation but not only that they deliver the mattress within 2 day (if you need a mattress go to city furniture they are the true sleep expertise). Tired of the lies Sergio called mattress firm and told them he did not want anything to do with them and to pick up all of their items from his house. They had the courage to tell him that if he wanted to return there was going to be restocking fee and that they will not take the moving base back. After every that Sergio went through they want to make their problem his problem. It was not him who did not deliver on what was promise. Its only natural for him to want his money back after the bad suggestions and the lies. Safe your self the headache and go to city furniture they are way better than mattress firm

Buying a mattress with Mattress Firm was a very easy experience. Marjorie received us with a great warm welcome and really paid attention to our needs. She thoroughly explained every product that was right for us. I havent receive the mattress yet but so far I give my experience a 5 star.

Amazing service. Great mattresses, good deal.Marjorie, Jaimie in Hallandale Beach were super helpful, found me mattress on the spot - even though wasn’t available in their store. Daniel in mid town was equally helpful when I went to pick up my purchase.Thank you 🙏🏻, I would give more starts if it was available.

Mason Sharkey was very helpful and knowledgeable about the beds I am purchasing a bed because of his knowledge and made me understand about the workings of the springs and everything else.

Marjorie created an extraordinary experience for my husband and myself who were looking for a new mattress. She was patient, knowledgeable and never tried to upsell but rather listened to understand exactly what we were looking for. She made the right recommendations and made us feel acknowledged and spent over two hours with us. If you are ever In the market for a new mattress make sure to ask for this amazing sales professional. This company needs to hire more people like Marjorie!

Walter was amazing! Knowledgeable and attentive to our needs and helped us purchase mattresses that fit our physical needs while taking our budget into consideration. His professionalism and care for his customers goes above and beyond.

Marjorie was amazing! She was very knowledgeable and helped my wife and I pick out our new mattress and base. We are so happy with the purchase and will definitely come back when we’re ready to upgrade. Anyone looking to invest in a mattress, there’s something here for you no matter your budget. I recommend this Mattress Firm 100%. Make sure you ask for Marjorie!!

I came in today just to see what was available. It was my first time looking for a good quality mattress and I had no idea on what I wanted or what was good.Marjorie greated me as soon as I came in. After asking me a few questions about my sleeping preferences and or sleeping issues, she gave me a few recommendations but told me to feel free and try them all if I wanted.I spend almost two hours trying to decide which one was right for me. I felt a great energy from Marjorie all the time I was there she was super patience with me. One of the best costumer experiences I have had in a while. Truly memorable.Thank you very much!!!I will definitely send people to this location.

Mason and Marjorie were great. Very professional and knowledgeable about their mattresses. Fun to work with. Overall outstanding customer service

This is was my second time purchasing a mattress from Mattress firm. Although I loved my first Mattress which was a memory foam I had to file a warranty claim because it started to permanently sink. For my second Mattress with the Help of Walter Stuart he helped me choose the Trelleburg II Firm Pillow Top Mattress. Walter made sure he got me the best deal. I will be returning.

The woman that was working there this night at almost closing time (Thursday?) was friendly, hospitable - offered us a glass of water even - kind, Very patient - she answered my husbands questions even after the store should have been 🔒 closed, & was Very professional!Shes an Extremely valuable asset $ to Mattress Firm & to $ TempurPedic - we ended up buying that brands pillows & bed. Our bed of over 15 years was a TempurPedic (with the adjustable base) as well. (Not from her as we bought the warranty from Tempur-Pedic; but, purchased the pillows based on her recommendation.)

Mason Sharkey was awesome, he made sure he answered all our questions and that we were 100% comfortable with our Purchase. Great customer service. Would recommend this store and Mason to anyone needing a mattress.

This is my second time buying from this store & they never disappoint. I got a great deal on my new mattress. Marjorie was amazing really took the time to show me multiple beds and helped me choose the perfect one!

Marjorie helped my wife and I get everything we needed in a timely fashion. Well recommended.

Mauricio is a fantastic Sales Associate - patient, a great listener, and I ended up with exactly the right mattress for me. This was a very pleasant purchasing experience. Thank you!

Jaime was my salesman. EXCELLENT CUSTOMER SERVICE. Loved the experience & I an excited about my purchase.

Great customer service very helpful and patient. Assisted me from start to finish. Marjorie was excellent would definitely recommend this place to anyone who needs mattresses etc.

Great service, down to earth and knowledgeable sales person (Walter Stuart) made the experience extraordinary and easy. This is my third time using them (him specifically) and they have never missed a beat. And I would 100% recommend it.

Prices are very high for products on display $$$$. Low priced mattresses were not displayed but in a corner.

I absolutely loved the customer service that was provided to me by the associate Marjorie she was very knowledgeable on every product she made every step in purchasing my bed easy and comfortable.

My salesman, Khaled Krino, was fantastic and went the extra mile to assist me.

We just had the most incredible experience of shopping for a mattress. Marjorie is extremely helpful, knowledgeable, professional and very very patient!!!! She spent hours with us, allowing us to make sure we make the right choice for us. Thank you!!!!

Omg.. I just saved sooo much $ buying a mattress here. Majorie was EXCELLENT!!!! She provided me with great customer service and a thorough breakdown of everything. She even offered me discounts that would keep me within the budget I had in mind on spending. I would most definitely recommend this place because of her service and how welcoming she made me feel.

My experience with Mattress Firm was fantastic!!! I had the privilege of doing business with a Mr. Mauricio Vidal- Murillo. I called, first, and asked for something specific; though he didnt have that he gave me some options hence me going into the store. Though it was late, he didnt rush me, he showed me some options, he was very polite, he explained everything; his customer service was great!!! I remember thinking, even if I didnt need a bed I may have bought one, just because he was s-o-o awesome!!!!😊

Walter was our salesperson at Mattress Firm in Hallandale... Walter was extremely knowledgeable about all of the different types of mattresses and what was best for our specific needs. He was totally professional and just a really nice guy... definitely recommend mattress firm for your mattress needs and especially recommend Walter as he is a true professional...

Marjorie was excellent! So helpful and knowledgeable! She wasn’t pushy or had any hidden agenda. Would definitely come back!

I had a wonderful experience purchasing a mattress with Marjorie at Mattress Firm. She was very detailed in her explanation on every type of mattress I looked at. Marjorie helped me pick out exactly the mattress I need.Thank you very much!

Very professional, helpful and pleasant staff. Would definitely recommend shopping here. Wide range of mattresses

Mauricio in Hallandale was great.. he stayed passed his time to help me and really listened and allow me to feel the mattress. Thank you because I just want to sleep better.

When you come to this place looking for a mattress ask for Walter. He was very helpful and friendly. Great customer service and really knowledgeable, he knows what he’s talking about. 5 stars

Just bought a new plush bed! Super excited to get it delivered. Walter was a big help in decided which bed was right for us. He took us through the options they had and helped us find something was perfect for our price range!

Mason Sharkey is very helpful and professional would highly recommend seeing him . Thank you so much .

Mason did a great job making sure I had what I needed quickly and within my budget. Thanks.

Marjorie was VERY professional and showed me several mattresses before making my final decision. The store is very clean and I would highly recommend to anyone looking for a mattress/bed to go here!!

No pressure sales. Marjorie was very helpful and knowledgeable. Wide selection of beds and prices.

Mauricio was amazing .. he had an answer for all my questions, with some useful suggestions.. and very knowledgeable and polite !I bought my guest bedroom mattress with him, and I will refer this store to all my friends .

Marjorie was great! Very helpful. Would highly recommend coming!

Marjorie and Mauricio were very helpful, informative and patient. Friendly staff made our mattress shopping very easy and quick!Thanks guys!

Purchased a mattress today and an adjustable frame. We had Walter as our salesman and he was outstanding!! Great customer service, Very knowledgeable . He helped so much to meet our needs.. I highly recommend this store in Hallandale. Customer for life!!

Jamie and Marjorie were great!Super patient and helped me find the right mattress with a great deal.

Great attentive staff. See Mr. Walter for a great deal!(Edit by a REAL PERSON) I never posted this review how is this here-

Great service! Mauricio greeted us quickly and was very friendly and helpful. He explained all of our options throughly. Definitely recommend!

Awesome service!!!! Friendly, Knowledgeable staff. Mason and Marjorie are amazing 👏 😍

Walter is the best salesman you can ask for. Thank you for everything. Happy new year!

Excellent customer service at the store. We confirmed delivery date, which had to be right after my previous matress was removed. Everything was set at the store.Two days before promised delivery date I receive a call saying there’s a delay and my item is not in the warehouse, that it was a mistake. They moved the delivery 5 days. In the meantime, I have no matress at all. I could have rescheduled the previous mattess pick up. Not really happy. I’m still waiting to hear from them with another delay, in that case, I will request a refund.

So I came to this store about 3 different times because the first time my hubby was home working and I wanted a mattress so bad. I have horrible back problems. Mauricio took his time explaining the mattresses to me the first day and the second day I came back with my hubby. He did a great job and helped me find the perfect mattress. Just a BIG tip, if they have a 50% off the mattress u want DO NOT hesitate to buy because we almost missed the sale. So third day we made a decision 🎉 I can’t wait to have my new mattress delivered tomorrow 😌

If you’re in need of a mattress this is the place to come. Ask for Walter, great customer service and very friendly. Great experience buying a mattress, was in and out in less than 30 minutes.

The stuff is very nice and helpful ! I always get all my mattresses with them. Thanks a lot

Mauricio was very knowledgeable, helpful, and kind. He was very patient during my first mattress shopping experience. You will be doing yourself a favor by requesting his assistance.

Today, we had the absolute pleasure of being helped by Luisa Parrales. She works with such passion & dedication. She is extremely knowledgable & provided us with exceptional customer service & we would not hesitate to come back to see Luisa with our future bedding needs. Warmest thanks from Avi, Karen & Frank.

Marjorie assisted me today on my visit. She was very knowledgeable and friendly. She helped me find the right mattress for my needs. Excellent experience.

Fast, courteous, and knowledgeable !

The sale representative was very professional and knowledgeable about the mattresses, very attentive also in and out in a timely manner..

Margie is FABULOUS!!! The whole staff at this store was real informative and caring. Definitely a great buying experience.

This morning I purchased a mattress from mattress firm. I dealt with Jaime. He was knowledgeable professional and a complete sweetheart and gave us an amazing deal. Highly recommend

Luisa was the best. She convinced me to getting the correct mattress that I need. I would highly recommend anybody to go to her because she knows exactly what she’s talking about when it comes to mattresses.

James was great.Make your appointments.

Great place to shop at professional employees & helpful.

Good experience with Mr Walter Stuart. He was very patience and kind with me meanwhile I was making up my mind. He suggested and understood what I wanted so I bought the mattress.

Great customer service. Very friendly. Easy to choose a mattress and bring home same day.

Awsome experience, Walter and Marjorie know their stuff.. I really enjoyed my visit they mada me feel really comfortable.!! Cant wait to get my matress!

This is the best place to find the right mattress for you. Walter Stuart has a high knowledge of this topic and he’s gonna guide you through what you need.Me encanto comprar aquí, Walter te guía y te brinda los mejores consejos, altamente recomendado

Majorities was Phenomenal! She is very knowledgeable about the products and made us feel comfortable. She made this process smooth and easy.

Great service from Marjorie. Everything was fast and smooth. Definitely recommending this store.

I wanted a new bed as its been about 10 years since I bought my last bed. I decided to check out this location since I was already in the area. Jaime was the sales associate that assisted me. He was very knowledgeable about the various beds and their composition.He encouraged me to try out various beds according to my needs and budget. He was very patient and helpful. If you are in the market for a bed check him out you will leave pleased and satisfied with your purchase.

Thanks Marjorie for the smooth purchase ! I’m going to love my new Tempur Mattress .Thanks again ! Peace

Marjories customer service was great! A wonderful experience from the start to the end of the purchase.

Great professional and fast service. Margie helped me pick the perfect mattress, she is professional and has a great energy.

Marjorie was delightful to work with on help my daughter choose the right mattress and fitting to budget. Thank you!Will be back for my sons bed 😊

Super experience. Mauricio got the perfect mattress for my palace in the clouds. Thanks guys-stay safe!

I went to another matress firm before comimg here and I regret that i did! This location and store is phenomenal ! Marjorie has the best customer service - She greeted us with a huge smile and was ready to answer all our questions. I finally made a purchase and I am so glad I did! If it wasnt for Marjorie, I wouldnt know half of the inofrmation i know now and wouldnt have made a purchase. Thank you Marjorie!!

I was helped my Marjorie. She explained to me many things I didnt know about mattresses and frames. Outstanding customer service.

I walked into mattress firm and was met with a gracious can I help you, by Walter, he made my shopping experience very simple, he knew all the products and everything about them, Walter is a credit to your establishment,, I will recommend anyone I know to go to mattress firm in Hallandale, and of course ask for Walter👍

Great customer service, the employee made me feel comfortable. answered all.my questions and even pulled down several matresses from the shelf to allow me to test them, Great job Mauricio!

The service here is great marjorie is so helpful and helped me find the perfect mattress I highly recommend 💯😌 and I am very satisfied with the customer service here.

Mason Sharkey was a very helpful sales person. Facilitated our decision.

Marjorie is awesome. I had a big order and she was a great help.

Such amazing service, fast, and I was happy with my options. Sales rep Khalid went out his way to help me find a new bed for my apartment. He gave me the vip services and always kept me learning how to improve my sleep and what mattress will be better for my rest.

Walter sales rep was very knowledgeable on products and very helpful

Excellent selection, very helpful and professional salesperson. I reccomend this facility.

Nice service and Mauricio was of big help to pick the right mattress for us

Amazing experience with the the best mattress store in town!!! Thank you Kenny for the great customer service and for making this process super easy !!!

Margorie is the best ! Extreme helpful . Answer all my questions, explained everything patiently letting try everything !excited for my new bed tomorrow 🙌🏻

Great prices and even better service. The manager was efficient and terrific!!!

We had an awesome experience making our first time purchase of a new mattress! Luisa was so great and was so helpful. She was very knowledgeable and helped us decide on the perfect mattress for us!