Hey there Cashier in the purple shirt with the smiling eyes working so hard to learn the system and doing a FANTASTIC job, you keep working hard my friend. You will get it. Hey Barista being mean and talking down to someone trying to learn in a fast environment, be nice. You were new once. Life is hard and people are trying and customers are watching. Give grace. Guy in the purple, you will be her boss one day because people will return for your kind spirit, not hers. Drinks are good.
The 2 staff working did an AWESOME job taking care of the RUSH of customers, mostly parents picking up breakfast for their kids on the way to school (what ever happened to oatmeal or cereal for breakfast at home even when youre in a hurry?). We only waited 10 or so minutes for our latte & mocha, but they were both perfect and served with a smile and have a good day! Mega Kudos to these 2 young ladies who kept things going and with smiles on their faces and an excellent attitude. Starbucks, you owe these 2 a bonus 😊
Ordered two grande blonde roasts. Had to wait for pour overs. No big deal. However, it took nearly 15 minutes with nobody waiting in the store, and we ended up getting tall coffees and being told sorry, pour overs take a long time as though Im ignorant enough to not know how to make a pour over or how long it takes. I just set my coffee back down at the bar and left. What an embarrassment...
Awesome employees! I’m a fellow partner at a different store, and they were all so nice and fun to talk to. Great customer connections, and they made my drink perfectly :)
Standard starbucks in a strip mall. Small but they have seating outside which is nice. Understaffed so tables are dirty as staff dont have time to wipe them.
Nice quick stop to grab a bite. A lot of food sold out though
Place was packed, yet associates were pleasant and gave great service
I feel like Im not going to review every Starbucks I visit but the one on half moon bay was special, wonderful staff and service that needs commended!
Nice place in Half moon bay but out of tea again
No drive through but still a great drink. Friendly staff
This was my first time at this location. There was a little wait and whip cream was added to my daughters drink in error. Other than that the drinks were good 👍🏽🙂
Love this Starbucks. Best location when craving for coffee on US1
Sadly I keep coming to this store with the hope that there would be an improvement with the lattes that they serve. They have slowly gone from okay to mediocre and now sadly, this morning, unpalatable. The temperature was perfect but the espresso tasted like used coffee grinds. Im glad if this hasnt been anyone elses experience but this is a major disappointment to pay so much for a treat that makes gas station coffee seem like gormet.
Worst service ever.... hope everyone is replaced sooon
Love my local Starbucks. Staff is friendly and drinks are always good.
Pretty convenient location on the highway.. Friendly Baristas! Excellent service! 😊👍
They are quick with mobile orders, and there is always plenty of parking since its in a strip mall
Mmm blended coffee 🤠
All employees masked up. Nothing unusual. Bathroom toilet was stopped up.
Coffee and banana walnut cake were heavenly.
It was acceptable!! I meant the amount of time waiting wasn’t that bad
Only drive through and walk up
Slow service, and they lost my order during the morning rush.
Very busy! But drinks were made perfectly anyway!
Its Starbucks. Great service. New person at the register, but doing great.
There was literally MELTED PLASTIC on the bottom of my sandwich??? Realized after biting into it, the barista missed my drink the 1st time I ordered so I had to re-order and wait about a half hour
They made my peppermint mocha taste like Christmas when I needed a boost! Great service!
I understand everything is slower with COVID 19. However, ordered one simple drink and only 6 people waiting for drinks, 25 minutes later i asked for my money back and left. There were a couple employees working but, not much getting done.
I visited this store on 5/26/20 and I placed an online order from the Starbucks app. I went to pick up my order and the door was locked. I saw employees sitting there so I waved at them to open the door. They just sat there and pointed to a sign that said it was closed.The order went to another store because this store was closed. I did not realize this when I placed the order. So, this was why I wanted them to open the door to let me know how I can cancel this order I placed or give me a phone number to call. They just sat there and kept on pointing at the close sign. This is such poor customer service. There are plenty of other coffee shops out there, so you should be better at good customer service. I will never go to Starbucks again.
Not sureNever been there. I have been to other starbucks. Over priced and completely unnecessary
Worst service... we walked in where three employees were behind the counter and not one single one said hello, or ill be with you in a minute or bothered to even make eye contact. Stood there with no one else in line in front of us... Another customer came up and made conversation with us... and the baustistas did not. Even when we got our coffees, when ready, that server didnt thank us, say hello or anything. Basically get your drink & get out... Should have searched out a local non franchise shop. Rude. At least the coffee was good....
Drinks .made to my liking. New cashier needed more training.
OMG! Horrible drinks. Ive came here at least a dozen times and while the coffee at this location was never that good, today, July 2, 2021 about 10am it was absolutely horrible. I should have taken it back. When I got a little more than halfway in my coffee there was chunks in it of something Im not sure what it was but it wasnt good. It definitely wasnt part of the ingredients used in the drink I know that.
This is a great location! The staff there is top notch. The place is always kept clean and neat. Being a small town community they always know the regulars by name and drink.
I am having nitro cold brew with dark coco almond milk foam and caramel syurp OMG delicious
Its always my to go place for a coffee. Service is very good. I have tried many different coffee and all turned out awesome. I am a big coffee fan.Sit. Sip.Relax
The hubz just picked up a mobile order. My grande is not even half full.... not to mention they left out the espresso. So they gave me half a cup of foam, soymilk and mocha sauce, sans coffee...... glad i just paid over $5 for that. Not sure how the most important part of a drink order gets left out
Provery organized and attentive staff with customers
The baristas are so amazing. While I was there they had two difficult customers and they handled them with the upmost respect but still maintained Covid-19 precautions
Great service! Thank you!
Service of thecoffee was great
This is another inefficient Starbucks. Three employees, no urgency in their effort whatsoever. My husband and I both had time to go to the restroom (there was only one), and still had to wait for simple peach iced teas. There was one table of people already there with all their drinks and no one in front of us. Another Starbucks in the toilet.
Nothing more or less than your standard suburban strip mall Starbucks
Waited 30 minutes for a vanilla latte and had my order skipped plus that of many other customers. Very disorganized location.
Awesome
Good standard Starbucks outlet like all the other ones. Nothing to complain. And, best meeting place for friends, young or old.
The drinks are great.....service is slow. But, thats only because it was peak time. Definitely pre-order on the app. On a Saturday morning, do it 15 minutes un advance.
Friendly service!
Barista was super helpful & very friendly when I couldnt find my typical beverage on the menu. He was patient (as was the other barista) in figuring out what we wanted & making it to order for us. Quick, friendly service - well go back when were out that way again.
Absolutely love this location. They have the best workers. Drinks are well made, and although they can be understaffed at times, they do great under such circumstances. One thing I hate, is the tourists that are completely rude.When there are rushes, they think that the world revolves around them and get upset when the staff cant restock the bathroom. I dont know if those people can see the line of drinks the baristas have to make, but those tourists need to reconsider their attitudes and behavior. Just kindly let the staff know and it will get done when the rush has died down a bit.But yes as for the performance of the staff, they are very kind and awesome workers.I recommend this location.
6 people behind the counter and not one of them could greet us, as we stood looking and waiting to be served at their convenience. (Not one single order was being made, nor anyone else in line when we walked in.) The one person that could take our order (Matt) just stood there talking to his friend, who clearly did not work there, or just wasnt on shift at that time. When the barista finally did point out that he should take our order, he gave her attitude and was very put out by us being there. Thank God Im not from around here, as I would hate having to deal with that all the time....
We got a Chestnut Praline Latte and a Holiday Spice Flat White. The barista didnt ask if I wanted whipped cream in the latte and they put some in. I didnt say anything because they usually ask if you want it. Despite that, the staff was friendly and the drinks were good.
Typical, Petes is much better!
Was good
5 stars because beat serving and really good coffee my favorite is caremel ribbon crunch frappaccino
Just like any other Starbucks, good coffee, very dark roast (brand) nothing to brag about. I like medium roast.
Long lines...mobile app didn’t work for this location...they need more help. Simple Monday afternoon...can’t imagine weekend here.
Confusing covid 19 lines but I got what I expected from my coffee
Many time I order but I get different. The employees always look bad mood.
Nice location in a sometimes gridlocked parking lot ... Watch the bathroom lock, it doesnt really work, walked in on a woman, luckily just washing her hands. The barista said thats just how that lock is didnt seem to care to get it fixed. Otherwise would be a five star review.
One of the few places that is open later in town. I was happy with my drink and service.
The service wasnt that good. They also gave me the wrong size for my drink. They seem like they need more people.
I ordered a venti latte then they gave me a grade one. Okay, I got a venti finally. However, the cup and the lid don’t hold each other well, which caused the latte spill on my shirt.
Go to Peet’s. Better quality
Always reliable Quality Coffee get to know your Fav Coffee Grind and it will be the same at any Starbucks across the Planet with a Spot on reliable WiFi connection everytime for weary travellers however in the odd Downtown location theyve recently started to remove recharge points to help keep Sales & Traffic flowing...
Good place.
Usually decent drinks but I was disappointed with my tea because it tasted watered down.
Caramel macchiato was really good!
I have been drinking Starbucks since they ooened their first store in Seattles Pike Place Market. Coffee you can count on.
This is the worst Starbucks I have ever been to. I am from modesto and all of our Starbucks are extremely clean how ever your store was so dirty. Counters were so dirty with coffee everywhere. Also sugar packets all over the ground. I couldnt even find a clean table to enjoy my coffee :(
Pretty standard Starbucks. The service was much slower than usual. I ordered an iced coffee and waited over 5 minutes.
Can get quite crowded as its small, but all around its a decent Starbucks with nice baristas.
How do you describe Starbucks, it is a place that sells coffee, often with ridiculous amounts of sugar in it. The cold brew will kick you in the face though.
I love the people who work here-such great/kind kids....they work really hard. My caramel machiatto with xxxx caramel and two add shots rocks every time. I agree though, the tourist are very rude and tend to bark orders to the staff. Get some manners, tourists!!!
Great place to have my daily cup of coffee.
Delicious drinks with really slow service. Thats just the way Starbucks is.
Small and cozy I always seen to find an empty seat somehow even though the place can get packed. I suggest ordering through the mobile app to avoid long waits. The workers do there best and you cant go wrong with the locale. Weekday mornings are jammed with customers trying to get there caffine fix. Diverse crowd of all ages and races. There is a Subway and McDonalds right next door with a Safeway and cvs as neighbors also. 4 plug in outlets along the booth seats adding to the 10 powermat recharge stations you can find at the lone counter top table.
Very good service
Good place to grab a snack and coffee and gather my thoughts for the day
This Starbucks can’t get anything right.
Nice, close to half moon bay...food options nearby too...
Serves quicker than lot of other SBs. Taste not consistent with other ones in the Bay (atleast for my cascara latte). Crowded. Smaller than other SBs. No comfy seats. All tables are two person tables.
Great place! And they seem to make the drinks just right!
Nice staff, standard Starbucks selection, good vibes, and has chargers built into the table!
Worse service ever asked for my peppermint mocha hot chocolate extra hot it.was cold
Starbucks great service good coffee clean Shopping Center
Morning rush seems to overwhelm staff. Three of us gave up and went to another coffee shop as the line did not appear to be moving. The layout seems backwards as customers waiting to order have to line up though the tables.
Such an efficient operation here, and so helpful too!
Great as always, just smells like old coffee little bit
Busy place, especially around lunch, but it has a nice and friendly atmosphere.
Coffee is getting your life more excited.😊
Lousy service there was no 4 shots and when I asked she was very rude and not plesent
Excellent service, clean and great variety available. However, middle of my egg sandwich was cold.
HMB Starbucks was unbelievably slow. There were 4 people waiting for beverages when I placed my order and it took 30 minutes to get me an Americano and a cup of iced tea.