Weiss Bros is a fantastic company to deal with. They have been able to help us save significant amount of money on products but more importantly they have provided needed training and assisted us with problem areas. They build a relationship with the customer and they work diligently to maintain that relationship. Everyone I have met at this company is courteous and respectful. I Highly recommend giving them a try if you havent already. You will not be disappointed!
I have been working with Weiss Bros for the past 2+ years. Their service is timely, accommodating and professional. They provide educational programs at their office and at your place of business. Very knowledgeable about various products. If we need an item that was not on our regular order their warehouse provides it on the day needed.
FSU has been using Weiss Brothers for many years. If you want to work with great, caring people who carry quality products then call on Weiss Brothers! Service is prompt and they are always willing to solve your supply issues. Their training program is top notch too.
My company just started using Weiss Bros and they have been amazing. Friendly reps and drivers. They are very accommodating to our needs and whats best for us.
Hampshire County Schools have been using WEISS Bros for several years for our custodial supplies. They provide very prompt service and are always very helpful with finding the right product. They also provide excellent training for our custodians.
Our facility has depended on Weiss Bros. for 15 yrs; they are professional, proactive and have never disappointed. The variety, quality and pricing of their products is unmatched in the area.
Through a variety of positions I have held, I have consistently been able to rely on exceptional customer service and fair pricing from Weiss Bros. They are not a vendor, but a true partner. They have recently rolled out an exceptional training program for custodial crews that improves our efficiency and job knowledge. I encourage everyone to support this family owned, local business!
Weiss Bros provides the Y with very quick delivery of the products necessary to keep our organization up and running and ready each day for our members and participants. We are never without the things we need that are essential for us to provide a high quality customer experience. Michael and his staff are very receptive and work hard to make sure the products we purchase are price competitive. I like that they are local to us as I think that makes the response time and the customer care aspect much more genuine.
We have been with Weiss since March of 2016, we are very pleased with this company. Even when there are issues, they are quick to resolve it. We feel like family and really appreciate all that they do for us.
Weiss Brothers are more than a supplier. They are dedicated to becoming a partner in your success. Whether finding the right product and equipment balance, or ensuring that your training program is complete and effective, Weiss Brothers is an essential asset.
Quality products, knowledgeable staff and excellent customer service. Great local company. If they don’t have it ... they will find it!
Weiss Bros has developed a relationship thats more about service than sales. The sales follow, of course, and will continue based on the personal service, the training and the reliability of quality. Toilet brushes are cheap. Service is priceless.
Weiss is very easy to work with and Traci Welch is a wonderful person and an asset to the company.
Receiving unloaded us under 20 minutes. Didn’t have to wait for a dock, Thanks Guys!!!
Weiss Bros is a great supplier with great customer service. Communication is fantastic and they always have a quick remedy to any issue that may arise.
I’ve had the pleasure of working with Weiss Bros. for several years now. They embody good customer service, a true understanding of needs and the art of good communication. I highly recommend them to anyone looking for such supplies AND service.
Have been a customer for many years. Excellent company to work with. Strong product knowledge and excellent customer service.
Have used Weiss Bros many times for individual event supplies, like cups and paper products (Weiss Bros also is a regular business supplier). Ordering is always easy and if I need something really quickly (like within hours), I have the option to pick up my order instead of waiting for delivery, which makes it super convenient for me!
Visited Weiss Bros of Hagerstown to purchase a large amount of cleaning supplies and was disgusted by the customer service. Myself and another minority associate walked into the store only to find no one at the counter to greet us. There was a man on the phone behind the counter and he clearly saw us. We waited patiently and then proceeded to ring the bell. No one showed up. The man looked at us and carried on with his conversation on the telephone. Another customer entered the store (he happened to be Caucasian). He had asked us if anyone was taking care of us in which I replied No. The man on the phone in the back proceeded to get off the phone and proceeded to attend to the Caucasian and totally ignored myself and my employee. The man never looked at us. Never acknowledged us. Never said a word to us. I proceeded to put the items in my hand back on the shelf and instructed my employee to do the same. This type of service is unacceptable. As a minority business owner as well as a United States military member, I feel that this level of racism should have been eradicated; especially in a place of business. I will never step foot in this facility or any facility associated with this company.
I consider the Weiss Brothers team part of my team. Great business partner, great products and local supplier.
The Marketing Group that I help lead represents more than 250 distributors from across North America. And quite honestly, NONE of them is more customer-driven than Weiss Brothers. They dont just supply products and services, their field experts take the time to understand customers from the top down - identifying ways to drive costs out in order to keep the customer operating at peak performance. To sum it all up, they are a genuine partner. Everyone from the sales team, customer service, delivery folks...right up to the family that has owned and operated it since 1938.
As a small business owner, and a need to keep my store clean, I stopped by another local businesss warehouse store, Weiss Bros. The staff was knowledgeable, professional and friendly in assessing my cleaning needs. All of the products I needed are always in stock. Will buy from Weiss Bros on a regular basis and would recommend them to anyone.
Great customer focus for the products I depend on everyday.
We have been working with Weiss Bros. since we started our business and have received nothing but excellent customer service and quality product. We recommend them highly!
Great service, fair pricing.