SOLD ME SHOES THAT DIDNT FIT AND THEN WOULDNT EXCHANGE THEM. LIE UPON LIE TO COVER UP THEIR MISTAKES. I NEVER WORE THEM. THEY WILL RIP YOU OFF
My experience over the past 6 months as a new customer has been good. They obtained equipment for me in a matter of hours after another provider had put me off for weeks. Staff is knowledgeable and friendly. Excellent follow up on an out of stock item. Billing and insurance interactions have been without incident.
Awesome staff!
Best company Ive have..always been there for my needs. Very friendly staff.Been dealing with this company for years . Love these ppl.
When my mom needed a hospital bed when she had cancer I called larry and the next day it was their and set up very helpful
Lack of follow up on care for supplies and every year have same problem with my Medicare not being submitted thru Care Centric so the PATIENT is left handling the calls to fix the billing and paperwork issue. Never had this issue with other company. Also several times I have felt my cpap supplies are refurbished as they are kept opened bulk and handled too much since not separately packaged, sanitarily wise this concerns me.
Told my wife that they could order a specific brace. After weeks of back and forth, they told her they couldnt get it. Went elsewhere and had it within 10 days. Dont ever use this company for CPAP supplies. Have called twice and still not mailed out. Used to pick up supplies, but got tired of not getting the entire order at once and having to make multiple trips for something so simple.
SCAM ARTIST!!!!!! The people at Family Care, especially Larry, were rude and over charged me/people for medical devises. He yelled at me on the phone telling me that I dont know how to run a business or have a medical license. Well he doesnt either but he must think taking advantage of people is a degree. I will never do business with such a company. My doctors office had no idea they were doing this to their patients. Now they do!
Totally unreasonable and took forever to get back to me regarding supplies. Even wanted me to come in just to give them a copy of my insurance card when i said i could email or fax. Tried to place this order almost 2 months ago and was basically told to find somewhere else.
Fantastic group of people who truly care about your CARE. Larry is a great person to work with. He wants you and your family to be cared for with patience and understanding.
Do not use. Waste of time