I purchased a Toyota Highlander with Germaine today and had a WONDERFUL experience. This is my second vehicle I have purchased from Younger Toyota and am pleased with the service I am provided here. Germaine was helpful and attentive throughout the entire process but also gave me space when I needed it. Which I value when looking to purchase a car. Will continue to recommend to friends and family.
Great place to deal. Justin came through for me. Highly recommend Younger and Justin as your salesman. Dwayne Johnson did an awesome job with paperwork.
Germaine Russell is awesome! She’s sold me several cars over the years. She’s honest and helpful. She is very efficient with all the paperwork. Amanda with Younger Insurance Agency helped me find some good quotes for cheaper insurance and was super friendly. Highly recommend!
We recently purchased our 2018 Ford F150 from Younger Auto in Hagerstown! Keane C. was our sales professional, and he provided us with the best customer service experience! Keane was very knowledgable and friendly, and we would certainly return to Keane when we purchase our next vehicle!Keane went above and beyond to help us take care of our other vehicles manufacturer recalls taken care of while we were there.
Friendly, great service! Told them what we were looking for and they didn’t try to up sell us or pressure us into anything. Laid back but professional. Had some concerns, but they were addressed immediately and honestly. Could not have asked for a better experience! Ask for DJ!
Germaine is very knowledgeable and Cheryl in finance was amazing as well! I do think the prices are a bit steep though. Overall, a very pleasant experience!
Where is the inventory? No cars used or new to buy here.
I had a great buying experience with DJ! Everything was relaxed, quick and easy. Their in house insurance group was also able to help me get a better insurance price. And I love my purchase!
Found a car and they sold it to me easy as that.
My salesperson was Ashley Paxton. She was absolutely wonderful and made the process so much easier than what I am used to. She is highly knowledgeable about the vehicles they had available and had the sales process nailed down.An absolute 5-star experience that will likely have me coming back again.
My daughter had an unexpected accident that unfortunately totaled her 2018 Mitsubishi. I spoke with Dwayne Johnson, as I needed information regarding her previous car. Dwayne forwarded my contact information onto Jon Allgeier, who promptly contacted me to assist with the purchase of another vehicle. The process was smooth and my daughter drove off in her Camry tonight! I would like to thank both of them for their hard work and for making this new car purchase as painless as possible. This is the third car purchased from Younger and every experience was handled with professionalism and I appreciate all of their assistance!
Brian Fearnow and the entire staff at Younger Toyota are clearly customer focused The entire process of buying a certified used Camry was efficient and painless.Kudos to the staff and especially to Brian at Younger!
I needed a car, they had the car I wanted and at a great price. They got the paperwork done in an afternoon and I had the car by that night. Smooth transaction and very pleasant to work with. True professionals.
Great service! This had been the best dealership I have dealt with so far. Staff are great! If your looking for a person to help you in purchasing a vehicle go look for Ken Murphy, Straight forward and will explain things to you.
Service for my vehicle went smoothly and quick. Adam, the service manager was very professional and treated us like part of the family.
Staff was very professional and accommodating. I dealt with Barry who is an excellent salesperson, Tony who was very efficient in finance, and Austin, the sales manager, followed up with me prior to the sale and was very good to deal with. I would highly recommend this dealership!
Great people! Had no issues they worked with us to get us the vehicle we wanted! My sales rep was amazing!
The Service Tech Manager Robert Flanary Was Very Nice And He Answered All My Questions About The Md State Inspection I Had To Get Since I Bought A New Car In Virginia! I Highly Recommend Coming There! Everyone Is Super Nice! Excellent Customer Service!😊😊😊😊😊😊😊
Pretty bad experience honestly. No idea why anyone would give their money to this boys club.
So happy with my new car and the business I had at Younger Toyota. It was my first time coming to this dealership after going to many other dealerships, and I have to say, I am so glad I did!!! These people actually care! They are not just any salesman trying to make a sale, they go over and beyond to make sure you are happy with your vehicle choice. Not once did I feel rushed or in a uncomfortable situation. Do not look any further than Younger. You will not regret it!
I purchase a car from Younger in February of 2019. I had never purchase a car at a dealership before, and the entire staff at Younger was amazing, they guided me through the process so that it wasnt so intimidating. I was even introduced to James Itell, who works for the Younger Insurance agency, and he ran some numbers and saved me a substantial amount of money on car insurance as well.I had an unfortunate accident with a deer the day before Thanksgiving, and my car ended being totalled by the insurance company. James helped me through the process of dealing with the insurance company. He was amazingly helpful in breaking things down in laymans terms.I returned to the same salesperson, Brian Fearnow, who was again, amazing at finding me just the right vehicle and the finance team got me awesome terms!!The team at Younger is absolutely amazing!!!
There has been a change in management since we bought our prior three cars. They no longer provide same low prices and great customer service. Service department has been lacking customer service bordering being rude on our last two visits. Its a shame as they used to be a top notch dealership. I wish the old sales and management teams were still here.
They detailed my 19 Camry. So bright and shiny. I guess its going to rain now!
My family has purchased 2 cars from Justin at Younger in the past year. Both times have been an excellent experience. I would highly recommend Justin to anyone. He is great guy, honest, not pushy and very knowledgeable.
Mercedes service is excellent and priced fairly.
My old car broke two weeks before I started a new work position in Frederick. I dreaded car shopping, and after looking around for a little I came across Younger Toyota in Hagerstown. I consulted with Germaine, who was very patient with me in finding my next car. She took my concerns and my budget very seriously, and helped me make an educated choice that was best for me. I found a car with low milage right in my price point, and within a few hours I was finished! Germaine was knowledgeable, answered every question I had, and made me feel sure about this big purchase. The finance lady was also great, very efficient and also knowledgeable. Im so happy with my new car, and im also happy with the experience. Thanks Younger Toyota!
AMAZING SERVICE. TOTALLY FRIENDLY AND TOTALLY KNOWLEDGEABLE STAFF. VERY EFFICIENT SERVICE WITH COMPLETE EXPLANATION. GET TO KNOW THESE GUYS.
Ive always had a good experience at Younger, whether I was getting a car serviced or looking to buy a new car. Sales people are always very polite and low pressure, which I appreciate, and the service department is always happy to answer any questions that I might have.
It was a great experience. The sales man was fantastic.
Germaine and the Younger team were extremely pleasant and helpful!
Very good experience our salesman Justin was very professional and our dealings with Alex Swope and Justin made sure that everything went smoothly through our transaction. We are very pleased and will definitely work with them in the future
Really nice place and friendly people.
Service group really focused on customer service. Happy with my experience.
Excellent service, quick easy to get to. Very nice staff
They make sure your comfortable while your there of anything
I am so pleased with their service. If u want 2 buy a car go see Gina at Younget
These guys know what they are doing, Amaco couldnt find the problem so I took it to Volvo to get problem resolved. Mr Mcoy provided great customer service.
Was very happy got a great deal on my 2017 Toyota!!! Great customer service
I like Younger Toyota. I have bought two cars here. The service isnt as good as it was when I bought my first car. They are expensive.
Need a vehicle... stop in and ask for Mara. Only dealership I TRUST and Mara one fine salesperson.
Great service and support in buying our car. Thanks Younger!
Germaine was awesome, staff was awesome. We got a great car for a great deal!
Took the van in for routine service today. Was seen on time and Younger provided a sandwich and donuts for lunch. Good visit.
Great place. Fair pricing. Friendly. Professional.
Idk how to give less than a star. Theyre service department is run by scam artists that will do anything for a couple hundred extra dollars.
Nice clean waiting room, friendly staff and good service.
Very pleasant staff and great value for anything service related.
They are a hot mess. Screwed up paperwork.
Compare prices, they dont lower their prices. Staff and service are very good, but you dont get any extra.
At the Mercedes-Benz dealership for service. Treatment was excellent as always.
Good service from all departments!
Good place to go to purchase a vehicle a lot to choose from
I love Toyota, great atmosphere, wonderful customer service.
They treat you very well.
Service is great, fast and friendly.
They take great care of there customers
Fair and honest. Great dealership!
Very good and friendly.
Great service as usual.
Great experience buying a car
Always satisfied whether buying or servicing.
Justin Lutrell is the best!! Go see him..
Got my car back with a ding in the passenger side and the next time I got it back with a scrape on my rim from the air impact wrench! Never go back!
Sitting in my Toyota they helped me find as I type this very sentence!
Excellent experience as well as customer service !!!
I call for an appointment for my car, wheel alingment and the person who attend me ask me for all my info and my car too but when i went to the appointment my name and my information no was there. I waste my time and a lot of things to do that the day. I hope chenge the costumer service.
Over priced CPO vehicles want new car prices.
Very accommodating dealer and service center
Everyone was very helpful and knowledgeable!
Amazing people and great prices
Volvo was excellent.
Financial person was playing solitaire while we were waiting n being there for 4 hours already. Seem like we were bothering her.
Finally made it in for 15 month check up, only have 8300 miles
The best service
Definitely recommend!
Never been, but its a bussines.
Great service and fast
Great atmosphere.
Great dealership.
No one wants to wait on you
Good deals
The people at Younger are the bomb !!!
Excellent service
Awesome☺
Newly remode2