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Mr. Tire Auto Service Centers
507 Dual Hwy, Hagerstown, MD 21740, United States
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Mr. Tire Auto Service Centers
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Ca
Review №1

I found a screw in my tire while visiting my parents; my dad called around town to see if anyone had my tires in stock because they’re difficult to find & mr tire could not only get them in and changed that day, but at a much better price than others! Eddie was amazing and really helped us out. We’re very thankful and definitely recommend this shop!!

Di
Review №2

When I got there I was greeted by the GM Bill...he was very nice and helpful. They got my car back immediately and did everything I needled done quickly. I would recommend Bill and his knowledgeable staff to anyone.

Je
Review №3

I had an appointment for 4 new tires and an alignment. The car was done in an hour and everything turned out great. Decent prices as compared to the other shops in the area. Very professional service.

Ga
Review №4

These guys have it figured out. Excellent service and very accommodating. A failed attempt at another garage to mount and balance my truck tires because of the size of the tire, I took my truck here and they made a spot for me. Had me rolling on new tires in no time. Good service, professional, and quick. Good enough that I took my car here as well for new tires the very next day. Thanks Mr Tire.

ch
Review №5

My Family and friends want out to Lake on a rural area Road Very Rocky 7 mile trek. 3/4 of the way there I got a flat tire. No problem changed to the spare all good. Then about half way back my front tire gos and now we are stranded on this treacherous Road!!called AAA 3HRS and 2 tow trucks Later we finally get moving! I called like 6 different places and nobody had the size Tires that I needed except for MR Tire!1/2 hr till closing and they got all 4 new tires on Great job way to go!!👍

To
Review №6

On our trip back from Richmond to Chicago, our engine started smoking. This occurred on a Saturday night. Mr. Tire was the only repair shop open on a Sunday. We were able to make an online appointment for 9:30am on a Sunday. Talked to Darwin and he said if we have the parts, we will get you on your way today. Sure enough, they had the parts, and we were able to make it home to Chicago on the same day. It would have been very easy to put the out of towners at the end of the line and gouge them for work that didnt need to be done. This did not occur, and I am forever grateful to them. Darwin and crew, you guys are the best. Thank you so much!

va
Review №7

Went to go get an oil change. Made my appointment at 1:30pm. Never received a phone call so I called at 5:20pm not knowing they closed at 6pm. Guy on the phone [Dorwin] told me my car was almost ready so I could come to the shop to pick it up. Arrived by closing time due to how far away I live from the shop and the guy wouldn’t open the door. The same man yelled at me through the door that they were closed and I could pick up my car tomorrow at 9am. I reiterated he told me to come to the shop and he told me he didn’t have time for this because he needed to go to his sons homecoming. We left at 6:02pm. Now I have work tomorrow and no ride or nearby public transit. Great service for sure!

Mi
Review №8

If you are thinking about going to this shop you absolutely should! The staff is so kind and helpful especially the manager. I broke down with my father while I was driving from NYC to San Antonio Texas and they were able to get us back on the road. Their kindness and service is unmatched. We are very grateful to have broken down near such a great shop!!!

eb
Review №9

My guys Bill, Mike, and Eddie are the best... The keep all of my cars running. Amazing work and great quality.... Customer service and quality work is number #1 with them.

Du
Review №10

Out of town and needed lugs re-touqued. Walked in got immediate service and was treated nicely.

Br
Review №11

Great customer service. Easy process in scheduling my appointment online. Also. Reasonably priced. Will definitely be a returning customer.

To
Review №12

Bill & Dorwin very professional, knowledgeable service, quick & friendly! Everything went smoothly and the team was very accommodating during the brief wait. Highly recommend.

Sa
Review №13

Great place to go for any service! Hard workers, quick and efficient, very friendly and FAST.

Mi
Review №14

Thank you to the crew at Mr. Tire! We were in the middle of a long road trip and needed repairs done to our vehicle on a Sunday. They got us in and out and back on the road in no time. We made it safely home thanks to them!

Ad
Review №15

Great selection of tires and great service! The staff is personable and professional. The work was done in a timely manner.

Pa
Review №16

Got our tire fixes as well as some great advice about our car.

N
Review №17

Came here for the first time for an oil change. Person at the front desk was really nice, very helpful. They had me finished within 30 minutes! Definitely five star service.

Jo
Review №18

Pretty good place friendly service definitely the cheapest spot to get a tire plugged up after driving over a nail .. cant beat there prices definitely beats out pepboys

Qu
Review №19

Mr Tire Hagerstown is very friendly, fast and efficient. Used them when son in law had accident in snow. Prices were reasonable. As was an extensive bill, they worked with us while we came up with the money for the repair. Gladly recommend them. Also used them for new tires on the same vehicle 2 months later, and again, friendly and quick service.

Ka
Review №20

I had my second visit to this location today. They put on two new tires and did the alignment aster than they had estimated. Looks good, and the customer service was great.

Ni
Review №21

Brought my car in for brake service, new brakes. Was advised brakes were good and only needed cleaned in certain area. They cared for that issue and did not charge me for their time. Very friendly and quick service. I highly recommend.

Mi
Review №22

Not pleased with road Hazzard tire service. I paid $200 for Road Hazzard tire protection and lifetime tire balance and rotation 2 years ago on 4 tires I purchased from Mr. Tire. I had a flat tire the other day and they said it couldnt be repaired, even though it was a large nail straight in the middle of the tread, the tire wasnt even 1/2 worn out and they wanted to charge me $109 for a tire replacement, and I paid $109 for the tire originally, what a rip off, not pleased with Mr Tire at all. The only good thing was that they took care of me fairly quickly.

Be
Review №23

Customer service is awesome. Made an appointment was in and out in impeccable timing loved my experience I will be back

Ka
Review №24

Took us in on our way through town with an hour left in their shift. Had a hole in our tire and needed it fixed ASAP! Darwin, thank you so much for your service and ensuring our safe return to the road! We are extremely grateful!!!

St
Review №25

Over tighten my lug nuts on all four wheels after a wheel balancing. This resulted in me stripping all the bolts when doing my own work to the car. I took the car back to them weeks later to loosen my bolts, and they stripped two other bolts even further and asked if I had spare lug nuts to replace them now that they officially destroyed them.I give them the spare lug nuts and he questions me if I did any work, I said I did. He gives me my car back and now my lug nuts are torqued correctly (which it should of been in the first place a month ago) but now I have 2 broken lug nuts.

To
Review №26

Super nice and helpful, the only place with the tire size in stock, I definitely would recommend Mr Tire!!

Er
Review №27

The customer service was amazing. They were really patient and willing to help out/answer any question I had.

As
Review №28

Brought in my car after a scary experience on the freeway into town. The car was shaking upon acceleration and the engine light was blinking. Once I got to my destination, I called Mr. Tire and explained what happened, thinking it was a misfire in the engine. They took me in and did a diagnosis. Long story short, they couldnt find anything. The engine light shut off at some point and nothing could be picked up. Then I told them some background on what happened on the drive and they explained very throughtfully on what the problem couldve been. Though there wasnt a fix, I appreciated their willingness to help nearing closing time and everything they explained made sense. HIGHLY RECOMMEND taking your car here. Prices are reasonable too.

Ti
Review №29

First time getting my oil changed here and will be coming back! I made my appointment online and it only took seconds. Staff was super friendly and answered all my questions no problem! Around 30 minutes for oil change, tire rotation, and tire balance. Great compared to the drive up services that I have sat for over a hour each time in town.

El
Review №30

Super quick help! Amazing service Bill and his technician were more than happy to help right before closing!! So thankful!

mr
Review №31

They do not get things done on time they say and altogether ignore jobs. Going to another shop.

Ju
Review №32

Super helpful and extremely friendly staff

Sc
Review №33

Great team work, very knowledgeable and got me in and out quickly. 4 new tires, an alignment, car rides like brand new.👊 thanks Mr. Tire

K9
Review №34

Mr. Eddie & his team put tires on the front of my car this morning~They were fast especially for a busy Saturday in Hagerstown

Ge
Review №35

Dorwin & Q serviced me promptly & treated me like a princess👸 Everyone there was trying to keep the smile on my face and the car on the road. I got the quickest tire change ever ! Youll love it here !

st
Review №36

Super helpful they went all the way to Chambersburg to come back with my tires in order to get them put on, instead of making me come back. Very nice group of workers. Will definitely be coming here for future services!! :)

Ki
Review №37

My oil changes are always great and very quick

Am
Review №38

2nd time Ive been here for tires. Quick, friendly and professional service. They dont try to sell you services you dont need and they take the time to explain what the different services are, which is great for people like me that arent necessarily the brightest crayon in the box.

Hu
Review №39

Repaired a flat tire for my daughter. Proper repair, fast and efficient service. Great job!

Ka
Review №40

Do not buy used tires from here. I have had so many issues. Bought two back tires and they both were cupped didnt even last three months. Spent over two hundred dollars just to put new tires on again. Go to Williamsport Auto shop. They sold me two tires for 45$ each. Shame on Mr. tire for taking advantage of a single mom.

ma
Review №41

They helped me instantly when my ex boyfriend stab both of my tires and put me in a inconvenience. They gave me a good price for my tires and got me out the way.

ve
Review №42

Customer service needs to be improved when I visited havent been back its been two years

Fo
Review №43

Amazing service and amazing people!! I was in and out in no time and Bill was very pleasant to work with!! Highly recommend! Very personal!

Ti
Review №44

They fixed my issue right the first time

C4
Review №45

Great place. Awesome service!

Ch
Review №46

Alsome job! The service was outstanding.

LE
Review №47

Very pleased with there service

Om
Review №48

The service was the absolute worse. The issue was not fixed without any explanation. I have had horrible experiences several times. I will be writing several yelps and reviews on all my social media platforms.

Ti
Review №49

I walked in super clueless while on the clock at work lol, and they guy front took great care of me! I had a brand new tire wayyyy cheaper and faster than anywhere. 20 mins in and out! Ive sent my friend and boyfriend there already since Fridays visit. I will be bringing my car there for its needs from now on.... Thank guys!

Al
Review №50

I went in for brakes. I’ll definitely be going back for future services. They were very friendly and was able to get me in and out in a timely manner. Thank you guys so much!! Keep up the great work 😃

Al
Review №51

So much better than firestone

Ta
Review №52

I had an appointment and got in right on time. They were super quick fixing my flat. The man at the front desk was very friendly and informative. Will definitely be back! Thanks guys.

マニ
Review №53

Great costumer service and don’t hesitate to help you out i would recommend this place and great prices.

KC
Review №54

I bought tires on Amazon and Mr. Tire installed them for me in a timely manner. They suggested I get an alignment which fixed the shaking in my steering wheel I had been experiencing! Highly recommend!

Jo
Review №55

Excellent service... Bill took care of my flat tire on the way to Pittsburgh... made a bad situation pleasant. Thanks guys 20 stars for you

AS
Review №56

In-N-Out for two new tires changing. Was done within 20 minutes. Thanks for the fast service and fair pricing.

Ad
Review №57

Bill and his team are great. These guys provided excellent customer service and were helpful with explaining the technical aspects of the repair. I highly recommend them and will be back for regular maintenance when I’m in the area. Thanks!

Mi
Review №58

My husband and I were traveling back home from Washington DC and noticed a bubble in our tire . After calling numerous places from DC to Virginia to Maryland we finally lucked up and called Mr Tire in Hagerstown . The associate that answered the phone was so welcoming and said no problem come in and we get your safe to get back on the road . We dropped off the car and walked and had a coffee at a near by business : the truck was waiting and complete before we got back to Mr Tire . He checked all the other tires and sent us on our way . We made it back to Ohio safely and want to thank the Staff !!!From Ohio with love ❤️❤️❤️

Pa
Review №59

Damage my ring when installing the new tire

Me
Review №60

Great service experience quick and simple

Am
Review №61

I went to Mr Tire today, spent almost $1000 on tires and an oil change. (no complaint on price as I drive a large SUV and a expected the cost to be around this) No one was rude and the service was performed fairly quickly. (about 1.45 hours) However, I was never offered an alignment, which only would have pushed the cost another 100 bucks.. on top of 1k what’s another hundred? They performed what I requested without offering anything additional what so ever. I am a little disappointed that they don’t offer their professional opinion. Changing 4 tires on an all wheel drive vehicle, I would think they would have offered or asked if I wanted an alignment. When leaving he mentioned “one of your back tires is a little bent, so if you feel something, that’s what it is” offered no solution, no cost to fixing, nothing. Also I am pretty positive I have some suspension issues going on.. but nothing was mentioned or even spoken of. It was very transactional. “Here, I did what you asked” sort of thing. I appreciate the work they performed. I would have liked a little more in the customer service aspect. “Hey, your bearings need replaced, your brakes are worn down, your shocks are leaking”... just SOMETHING to let me know they actually looked at my vehicle a little instead of just replacing the tires and performing an oil change...

Bi
Review №62

I feel like I can give a 5 star review. Went here to get a oil change and Radiator flush. Scheduled online the night before, got a email conformation of my appointment time next day along with a estimated cost. Come the next day I was going to be a little late, called and they pushed it back by a half hour to give me some extra time. I got there and they had friendly staff and they were quick to get my oil and all done. Total was what my estimate was. In and out with about a 1 and a half hours. Happy with them and will probably return in the future. Oil change wasnt to expensive ether. Would recommend.

br
Review №63

Super friendly staff and quick service! Had a flat and was way behind schedule for the day and they got me in and out quickly!

Jo
Review №64

Amazing customer service and great prices

Je
Review №65

Excellent service every time Ive been here! Its what keeps me coming back. Prices are reasonable, staff is knowledgeable and no-nonsense. Scheduling an appointment can be done online hassle-free.

Pa
Review №66

Excellent Same Day Service! Ultra Friendly Staff, accommodating, professional. Repeat customer and will continue to be. Don’t shop anywhere else.

El
Review №67

I got new tires and brake pads for my car. They were very friendly and I got a great deal.

An
Review №68

Great service

Am
Review №69

Ive came here for years and they never disappoint. From the fast service to the friendly staff 5 stars! Thanks for the help Peter, you guys had me in and out!

He
Review №70

Bill and his team helped me with same day service to get a new tire! Great service provided.

Da
Review №71

When everyone else in the area said I had to wait til Monday these guys had me back on the road in an hour. Amazing! They were super polite, honest and gave me full info. They did a quick fix on the heater core so I can get home to New York today instead charging me for the full job. I appreciate them. Trustworthy and kind. Thank you Mr Tire!

Do
Review №72

People are friendly. They seem to do good work. I never have trouble getting my car in for work.

mu
Review №73

I came at 5:30 despite they close at 6:00 they still took me in and took care of my issue bill was so nice that he even applied the coupons without me asking him thank you for looking out for your customer great service and they will not turn you down

Ad
Review №74

I spent nearly $800 at this establishment for an oil change and 4 new tires. I drove away with my car leaking oil and now 3 months later it wont hold any oil and they refuse to fix their mistake without charging me. Do not go to this place they dont even know how to change oil correctly. You have been warned!

Je
Review №75

I started going to Mr. Tire because of the convenient weekend hours. Every visit I get great service at reasonable rates and every time I make an appointment they are on time or even earlier. With the coupon, the oil change is a great deal. Highly recommend.

Ca
Review №76

Their extremely helpful and friendly.

Th
Review №77

I highly recommend this store! Josh and Marty were in the front and greeted me as I walked in. I explained my situation and Josh was quick to find the perfect tire to fit my needs. I live in Frederick and will drive to this store for any future needs because of their amazing customer service! They also took the time to point out a few other issues they noticed without putting any sales pressure on me!

Ja
Review №78

I had spent a good hour calling around places about having a new tire put on and yet every place had wait times or very high prices. When I spoke to Martin at Mr. Tire he was very polite and offered a great price with no wait time. I then went to their location and the service was quick and very satisfactory. I would highly recommend them to all!!

Ir
Review №79

Im really happy with this place. I got tires put on last week and its the first time I didnt get a phone call telling me that I needed an alignment in 40 years. I usually get someone (from other service centers) giving me some numbers that I dont understand advising me to get an alignment. I trust them. They do a good job at a fair price and they are nice people too.

Ta
Review №80

Excellent, quick service with a supportive staff. Definitely recommend it

He
Review №81

Best shop around! The guys in the office are very nice and will go the extra mile to help a customer. This is the only shop around that I have my alignments done at. They have wonderful technicians who are very knowledgeable about vehicles and care about the customers. Just recently, I had taken my Jeep in for an alignment after another shop did one (not of my choice) and they took the time to point out the mistakes left from the other shop and correct them to get me on my way. I hope I dont need to have any costly repairs done in the future, but if so, I will have them here! Dont go anywhere else!

Sa
Review №82

Went in to repair a flat tire, however the tire wasn’t worth being repaired. Gave me a discount to get a brand new tire put on, very quick, very simple process. Super helpful and the staff was very friendly, totally recommend!

Aa
Review №83

Need tires they have them good prices.

Ea
Review №84

Always fast service if you have a appointment. Just watch you total price, always try to add alot if things that will cost you hundreds more without even asking. Just bring your online quote with you and you will be fine. All in all a good place

Va
Review №85

I been coming here for years now, but I must say Mr Tyler on Saturday did a great job with my oil change. I have never got an oil change that fast and I appreciate the help and tips he gave me for my car! Tyler is a awesome worker!

Mo
Review №86

I refer people all the time!

Pa
Review №87

Always great service. When you find a great automotive shop stick with it. This is the place to go. Thanks guys for the quick and friendly service.

Ca
Review №88

Excellent service and very nice employes

Be
Review №89

Had some tires delivered, made an appointment, they installed them. Polite people...great prices...zero issues. Thanks fellas...see you next time.

Ka
Review №90

They are always friendly and attentive. I have been coming here for years and wont go to anyone else. Even during short notice, they always fit me in whenever I was having car issues. I highly recommend them for your car needs

Br
Review №91

I had a great experience with their staff when my wife’s tire was flat. Rich was friendly, professional and took care of my needs in a timely manner. Positive experience!

Mi
Review №92

The guys here were great, they looked at our car and believed that it was something they could not fix. Instead of doing some work and charging us they were up front with us and didnt even charge us anything to look at it. If I were to be in the area and need service again I would definitely go back.

Tr
Review №93

Great customer service! Very friendly and helpful with questions. The coupons available on website are a nice incentive for your customers. Thanks so much for all your assistance! I will definitely be back again and refer my family and friends to Mr. Tire on Dual Highway Hagerstown MD.

Da
Review №94

Mr. Tire in Hagerstown is always very friendly and helpful when I take my cover there they always get me in-and-out right away. I always seemed to be rushing around and it is awesome they can do what I need quickly. The staff always answers any questions I have and explains exactly what needs done. When other places do not have my tires in stock they do I highly recommend them for any needs you have!

Ha
Review №95

Very respectful and honest employees, I can honestly give this place a 5 star review. Very very helpful with everything! I will be coming back!

Ho
Review №96

Very generous, and considerate. Very professional workplace. I always go there for my tire work. Highly recommended.

De
Review №97

Thank you Mr. Tire for being a Blessing to me today! I came in with my SUV that I use for the small grassroots Non-profit that I founded. I thought I was gonna just get a oil change and a tire patched. Im on very very limited income so when they said I needed a tire and the oil changed would be more then I expected I got upset because I knew I couldnt afford it. The manager saw that I was upset and said let me see if we can patch it. He then gave me a coupon for the oil change. This was blessing that I truly needed today. Thank you Mr. Tire and Thank you to the Manager for your kindness.

Sh
Review №98

Eddie is the best and so is the staff at Mr Tire. Great, honest work on my camry. Never steer me wrong. I appreciate the knowledge and they are very helpful. Want reliable work on your vehicle? Be sure to see Eddie at Mr Tire. Hell treat you right!

Ja
Review №99

These guys always take care of me and treat me like family. They do good work. Would go there anytime.

Al
Review №100

This place has been great. I come here for all my oil changes and necessary services. They’re super fast and do the job right, plus they don’t try to get you to buy a bunch of unnecessary services!

Information
18 Photos
100 Comments
4.7 Rating
  • Address:507 Dual Hwy, Hagerstown, MD 21740, United States
  • Site:https://locations.mrtire.com/md/hagerstown/507-dual-highway.html
  • Phone:+1 301-276-4406
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:9AM–5PM
Service options
  • In-store shopping:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Credit cards:Yes
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