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Accu Auto Care LLC
13702 Railroad, Hagerstown, MD 21740, United States
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Accu Auto Care LLC
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Bi
Review №1

Eugene and his staff provided friendly exceptional service. Eugene provided a detailed list with pictures of all items that could be serviced on the vehicle and cost of each item to repair. Eugene discussed each individual item on the list of repairs and also provided a timeline of importance to repair each item. Based on the information provided, I was able to determine a cost effective plan of repairs with no pressure to repair all the deficiencies found. Eugene provided an updated cost of repairs and performed the repairs. Upon picking my vehicle up, Eugene notified me that there was an error in my estimate and the cost was actually less than quoted. I could not be happier with my experience with Accu Auto, I was amazed with the professionalism and honesty.Bill Martin

L
Review №2

I would highly recommend Accu Auto Care for all your maintenance and repair needs. Wonderful customer service! I appreciated the ease of making an appointment, the email appointment reminders and day of service phone and email updates. Eugenes easy to understand explanation of what was wrong with my vehicle and fair estimated costs made this a stress-free experience. Also, the photo his technician provided will come in handy to show the dealership I have to use for a warranty covered power train repair. Many thanks to Eugene and his technician for making this the best auto repair experience I have ever had!

Ha
Review №3

They are true professionals in auto care.I would recommend that anyone who needs car service to go to ACCU car care.You will be 100% satisfied.Thanks Eugene.

Pe
Review №4

I felt as if my dealer was taking me for a ride. I asked Eugene for a second opinion and told him that I wanted some options. He did just that, straight forward and honest. I would definitely use Accu Auto Care again and would recommend to others. Thank you for being open and honest and thanks for the great care.

Mi
Review №5

First time visiting Accu Auto Care and was very happy. Eugene very professional listen to my concerns and answered all my questions. Will definitely be returning for my autos needs

Ri
Review №6

I had a serpentine belt that was starting to shred and needed it replaced before I had to make a long drive. I came to Accu Care and Eugene dropped everything and got it replaced all within an hour. That’s GREAT customer service on such a short notice on an obvious busy day for him and his employees. Thanks AccuCare!!!

Ti
Review №7

Great service. Fair pricing. Excellent job on all repairs I have ever had performed on any of my vehicles. Highly recommended.

Da
Review №8

Great service! Attention to detail and a great all around experience. Thanks!

Ja
Review №9

Wonderful and professional service here, done in time and precision. Will be definitely coming back with my cars anytime service is needed.

Te
Review №10

Very friendly and honest shop. Very pleased with my service

ja
Review №11

Professional staff very friendly good experience. I also like how they will ask before starting any work so there are no surprises.

Co
Review №12

You will have a hard time finding another shop with more competent, polite, and honest professionals than Eugene and his team at Accu-Auto Care.

Ku
Review №13

I first used Accu Auto Care when we first moved to the area in 2009 for some repair work. All the work was done right and on time, so I knew this was the place I was going to have all my automotive needs done. On Dec. 22, 2020 I had four new tires mounted and balanced and also had a four wheel alignment done. Again Eugene and his team completed the work perfectly and on time. And the next day I got phone call from Eugene that you would never hear from, except from a honest person and business. Eugene said that he over charged me on my bill and he owed me some money back. I never would have known that this had happened. But this is how honest and how Eugene runs his business. You will never find a better and more honest repair shop for all your automotive needs. Please give Eugene a call at Accu Auto Care and feel confident you will be treated right and the job will be done right, the first time.

El
Review №14

My husband and I have been taking our cars to Eugene and his crew for two years now, and we are always incredibly impressed by the quality of their service. The location is very convenient to us, and we just love having such as fantastic auto repair and maintenance shop so close to where we live.

St
Review №15

Excellent service as always. Ive come to expect nothing less from Eugene and his crew over the years and am never disappointed. Great asset to our local community here in Maugansville.

Hu
Review №16

Eugene was genuine, professional, and courteous. Im young, and this was my first time taking my car into a repair shop. He didnt jerk me around, prices were fair, and I even saved some money! Thank you for working with me, we will definitely be back!

Z
Review №17

Took my 2012 jeep wrangler here for a part known to go bad on them. They already knew exactly what I was talking about and even took the time to explain how it happens. Friendly and informative. Will definitely be going back for whatever work I need done. Will definitely refer people.

Ja
Review №18

The service on my car was outstanding. kept me informed of all details. It was a great.

Ge
Review №19

Eugene and crew repaired a botched wheel bearing job I had done on my 2500 Ram. They did an excellent job, installed the correct Mopar wheel hub assembly, checked for balance, and aligned the front end. Overall exceptional service and attention to detail.

An
Review №20

Reasons to bring your vehicle here: Quick, quality, convenient

le
Review №21

My son bought his FIRST car. It was a 2007 Mazda 6 with a check engine light on. Found out that it was a timing issue and took the car here for repairs. They were very thorough in their work and was able to have it repaired within a week (once they got into the repair it required additional parts ordered in the middle of a snow storm). While they had the car, they also replaced the rear brakes, changed out the transmission fluid, cleaned the throttle body, replaced a daytime running light and put 4 new tires on the car with a front end alignment. I was pleased with the professionalism, the communication and the repairs made. I will recommend them for your repairs. I will be using them in the future, if needed.

Ka
Review №22

Professionalism among team, indeed. Great job 👍👌 As always you its not only the worth that clients satisfied but as well as your dedication, patience and wisdom. Keep it up! Commendable👏Thank you Sir Eugene and ACCU AUTO CARE Team.

Ri
Review №23

Stop in to check out Accu auto care and boy was I glad I did. The place I used for years have closed up for good and needed a place to get my vehicle work on. They took my car in and checked it over and Eugene told me what needed to be done before doing anything. What a great place to get you vehicles worked on. Check out Accu Auto care for your vehicle needs.

Wa
Review №24

I recommend Accu Auto Care for all your auto repair needs. Eugene is and always has been very professional and honest. He would never recommend or do anything that your car does not need. Always does a great job.

ch
Review №25

Have been dealing with Accu Auto Care for several years and 4 different vehicles. They give me an honest and complete inspection of my vehicle. The repairs I have needed, whether it be just an oil change or a complete engine install/rebuild, have been completed in the time frame that was told to me and for the quoted price. I have full trust and faith in Eugene and his staff to provide all my vehicle repairs in the future. I highly recommend this business for any vehicle maintenance/repair needs.

Ch
Review №26

My new go to place for sure. Above and beyond what was expected. Very informative and friendly. Got big blue running top notch again !!!

St
Review №27

Really appreciate Eugene listening to our concerns and helping us make the best decisions for repairs. Great service and good value. Highly recommend Accu Auto Care!

Le
Review №28

Took my car and fix immediately after bolt got stuck in tire. Theyre awesome!!!

An
Review №29

I am amazed that what they fixed fixed so much about what was wrong with my car. Also they alerted me to some potential hazards. I am not thrilled with spending so much to get my car fixed but Eugene was professional, courteous and very knowledgeable. I will continue using them as my cars doctor.

Gl
Review №30

I have used Accu Auto many times and it has met or exceeded my expectations every time. I enthusiastically give Eugene and his staff two thumbs up. 03/26/20 update: My car was back in the shop again and I was reminded all over again why I keep coming back. Eugene and his crew are not only great mechanics, they are also great people. That is a winning combination in my book! 07/19/2020 update: My Honda Accord is getting long in the tooth and it has had an increased need for the kind of attention Accu Auto Care gives so well. This most recent experience lived up to everything I have come to expect from this fine organization. Thank you, Eugene and staff! 09/29/2020 update: The folks at Accu Auto just finished doing exhaust work for me and once again they hit the ball out of the park. Thank you Eugene!

Ka
Review №31

Absolutely 👍 commendable.Detailed services fully explained, worth it.PlumNR, surely as satisfied as I am. Til next time. Grateful for your service and care. Great job ACCU AUTO CARE LLC team and family! Keep it up👏👏👏👏👏👏👏👏👏👏👏👏God bless you all 🙏

Co
Review №32

Excellent work on both previous appointments.

Do
Review №33

Used them a few times. Eugene is more interested in getting the job right then making money. Honesty and skill Two great things to have in a mechanic.

Ma
Review №34

Very friendly and professional. Great small business. Happy to give them my business.

St
Review №35

As always, Accu Auto Care delivered exactly as promised. Their knowledge and work are surpassed only by their honesty and integrity. I have all of my cars serviced at Accu auto care because I never have to worry about “extras” being performed without my approval. The peace of mind provided by their quality work and honesty is worth the trip.

Ja
Review №36

I BELIEVE I CAN FLY AGAIN!! VERY SOON!! AMEN!!

Li
Review №37

Being a woman, and little knowledge about vehicles, I feel more at ease knowing that I can always trust that I am getting the truth from Accu Auto Care. Eugene is always friendly and great to deal with. Also great is that he keeps me updated on everything, and the mechanical service there is top notch. I feel safer driving my vehicle because I take my vehicle to Accu Care for my maintenance and repairs.

Da
Review №38

A great place to have all regular service work done.

St
Review №39

I appreciate both the quality and good value I receive at Accu Auto Care. My car is running great and it is good to have a local auto care I can trust. I highly recommend Accu for any work needed.

Ji
Review №40

Without a doubt, Eugene and his staff are head and shoulders above all other mechanics, period.His honesty and professionalism is unmatched and much appreciated.I know I’m in great hands w/AccuAuto Care.Thanks Eugene

Ni
Review №41

We had Accu Auto Care recommended to us by a neighbor and it was well worth it. We tell everyone we know to go here, the service is top rate, Eugene is not only completely honest and fair, he explains everything and lets you know what is happening step-by-step. If you want an HONEST, trustworthy and reliable mechanic like we used to have, then this is place place to go. Cannot say it strong enough.

Ta
Review №42

They did a good job at repairing my 2004 nissan sentra about a month ago. Havent had any problems with it since. May seem a little expensive but im a firm believer in the idea that you get what you pay for. Would not hesitate to go back here for more repair work in the future.

Da
Review №43

After my cars radiator hose burst, they were able to get to it and replace it within a couple of days. Took care of a couple other items while it was in the shop.

Ma
Review №44

Amazing Service.As we were driving on 81 thru a construction zone our back tire on our sienna van was damaged. Turns out we had a huge gash in it. Thankfully Accu Auto was only 1.4 miles away. They treated us like Family. Called at least 15 tire stores with no luck finding our 19 inch tire. Even the Toyota dealer could not help.So, Eugene the owner ordered 2 tires, drove us to our hotel, picked us up at the Hampton Inn the next morning. We were back on the road by 11AM. I cannot thank them enough for their Professionalism and Kindness. Their place of business is clean, well organized and they are very knowledgeable. Mary Cannon.

Le
Review №45

I trust this team 100%. I have been taking my cars there for over 10 years, including a Lotus, a Subaru, a Mini-Cooper and my current car, a Porsche. They are truly the best, hands down.

St
Review №46

Took my vehicle in for a shift to park sensor malfunctioning, Eugenes team diagnosed the problem, quoted a price, made the repair, everything went as agreed. Ill recommend them highly.

Wi
Review №47

Terrific customer care and service! I highly recommend Accu Auto Care LLC to anyone looking for an honest and reputable auto service center thats conveniently located. I just had both of my vehicles serviced and as usual, Eugene and his talented staff performed all necessary work to my satisfaction. Most impressively, hes kept my 2008 Toyota Camry running like new for over 315,000 miles! Folks, this is the place to come for all of your automotive needs!

To
Review №48

I have been a customer of Accu Auto Care for a few years now. I am always treated with kindness and great prices. This place is a gem!

Ro
Review №49

The Owner Eugene was very kind and listen. I was in need to have my van repaired so I can get to work the next day. The Shop I normally have my vehicle service was closed for the Holidays. Service was fast 4 hours. and as promised. Thanks so much !!!

Ha
Review №50

Have used their services several times in the last few years.They are honest and skilled. Do good work.To those who do not live too far away, they give you a ride home and a pick up. Thats a nice perk for many.And they stand behind their work.I would recommend them highly.

Co
Review №51

Excellent high quality service! The only place I go to for all my vehicle maintenance.

Ra
Review №52

I’m deaf. They cooperate and understand. I feel satisfied with their approach knowing that we both know what we talk about. Not like I need a translate. We communicated perfectly on paper, slow and easy. Great people people!

We
Review №53

The owner and other mechanics are very knowledgeable and friendly. They are very safety oriented and always give my car a complete physical and give me a complete report on all they find. Ive been taking my car to them for the past few years when I need repairs. They take the time to explain everything in detail and give me estimates for work needed that they always stick by. Ive had other garages give me estimates and then after the work is done charge me more. Accu Auto Care has earned my trust by being upfront and open about the services they offer. They are also very accommodating as I am able to drop my car off in the morning and they service it while I am at work.

Da
Review №54

Needed a new climate control panel bulb and rear wi dshield wiper. Couldnt get the parts myself anywbere except for a place like this. Eugene was a big help in getting the parts I needed so I could get a couple of things fixed on my car that I wanted fixed. Anytime I need a part or work done on my car, Im definitely taking it into Eugenes shop from now because I know Ill get the result I wanted.

Ma
Review №55

Have been bringing my vehicle to Accu Auto for many years. So reassuring to have someone you can trust.It feels as though you have someone looking out for you! Recommend highly!

Do
Review №56

Eugene and team are very professional, courteous and thorough in their work. If you want the work done right, Accu Auto Care will get you going.

Dw
Review №57

They repaired a nail hole in a tire that another location tried to sell me a new tire so I was happy about that. They also changed my oil and rotated my tires and had my truck finished with the invoice already prepared when the owner said they would. I even received a coupon in the mail the day before that I got to use to save $25.00. I believe they do good work at a fair price and will definitely use them in the future.

To
Review №58

Very thorough, professional, accommodating and trustworthy. Eugene and his crew made sure all the “bugs” plaguing my car were taken care of. My car has never sounded better or rode smoother. Great service with a smile! I highly recommend them!

Te
Review №59

Kenlin and Reed were so personable, professional, and prompt. I take all my cars to Eugene and his mechanics, they are the best. They are always fair, provide excellent service, and my cars run forever. Over 200 k miles on my explorer and I have never taken it anywhere else. It runs like brand new. And what can I say about my car that went in for a check up today? Its a 1971 Beetle, running great! Love these guys!

Ma
Review №60

Very friendly and honest guys. My dad has gotten a lot of work done on his truck and a car we had re done for my grandmother. They are fast and dependable. You can always trust the work is done right and done in good time. I was happy to deal with them always a good experience.

Ma
Review №61

The only place I go for service work on my vehicles. Always helpful and works with me on my schedule.

Wi
Review №62

I have taken my vehicles here for years. He is honest and upfront about issues and his prices cant be beat.

je
Review №63

This guy is very nice and friendly but also knows what hes talking about... I called alot and he was polite and once i got my car there it only took him a day or two to figure out the isssue and fix it

So
Review №64

Excellent service!! Very pleasant and professional. They have worked on my husband car before but this was the first time they had service my car. Its sounds so much better and drives much more smooth. So far everything is awesome!

Cl
Review №65

I live in NY. I took a quick trip to Maryland and my car broke down while there. Guys are the best They fixed it write there. Recommend them.

Wa
Review №66

Accu Auto has serviced our vehicles ever since we moved to this area in 2007. While we of course appreciate their skill and ability, we are most grateful that we have found a mechanic we can trust.

Ro
Review №67

Great bunch of guys. Very knowledgeable and competent mechanics. They know what to do and get it done. We started using them because the shop is convenient to our home but I would drive across town to have them service our vehicles.

Da
Review №68

I dont know what they did to my 2007 Jeep Grand Cherokee but it has so much more power and sounds like a monster when I push the peddle down. I highly recommend Accu Auto Care for all your car servicing needs - they will work with you every step of the way to ensure your car or truck is 100% percent. Thanks Guys. Youre awesome.

ar
Review №69

Accu AutoCare is the finest repair facility I have visited in many years. Their diagnoses and repairs are always correct and the finest anywhere locally. Eugene and his staff are consummate professionals and treat their customers with over-the-top customer service. Warranties are second to none! Thanks, Eugene and staff, for the great work you always do to keep my family and myself safe!

Ri
Review №70

Im pleased to give 5 STARS to Eugene and his team. I had my 04 Xterra with 215K+ miles towed in because it had several bad engine issues. They had it repaired in 1 day and it runs like new again. Thanks Eugene!

Wi
Review №71

Eugene and his team worked with me for over a month to help find a problem with my truck that was causing it not to pass emissions test. I have never had anything but positive experiences with Accu Auto Care. Highly recommended!

lo
Review №72

We are always pleased with the work by Accu Auto Care. Eugene and staff are professional and knowledgeable. We never had to take our vehicles back because there was a problem with the repairs. We will continue trusting Accu Auto Care with our vehicles.

To
Review №73

Great service. went above and beyond to get the parts. fast service

S
Review №74

Honest and Great Service! When they do the job, they do it right the first time! Very Honest and excellent service!

Me
Review №75

Eugene and his crew are fantastic. So very honest. I would recommend this place to everyone. From minor fixes to major issues, they are on the ball.

Jo
Review №76

Friendly staff that is very knowledgeable knows what they are doing. I trust what they say and never have to second guess what I am paying for. They stand behind all of their work but they do it right the first time! I would recommend Accu Auto Care for the smallest job to the largest one! Their waiting room is the cleanest that I have seen !

Be
Review №77

Eugene and his crew are friendly and good at their job! I have full confidence in their work and that Im getting a fair price for the work. I thought I needed new wheel bearings which would have been very expensive but they found it was a minor problem and saved me a lot of money.

Mi
Review №78

Very honest and good communication through out the process of diagnosis to ensure not getting work you do not need. Follow up email with pictures of break pads and fluids to know threes health of your car. A+

Do
Review №79

Professional as always. Everyone is always so kind and the place is so clean. Recommend this shop to anyone who is looking for an efficient shop to work on their vehicle. My wipers are fine now. Thank you all for taking the time to have my vehicle by a certain time. It is always a joy doing business with your shop.

Ro
Review №80

I feel like they’re honest with me. They are responsive to my concerns if some repairs are too expensive for my budget. They’re not pushy. I’ve never had a bad experience with them and we’ve been taking our cars there for two years. I would absolutely recommend them.

Ma
Review №81

I was new to the area and needed a mechanic I could work with and trust. If you can relate, you know how much of a big deal that is. I got lucky and hit gold on the first try. I will never go anywhere else for any reason. Ever.

Ro
Review №82

Could not ask for better service. This is our one stop garage for both our vehicles. They let you know what service is recommended or needed but no high pressure to have it done. Highly recommend Accu Auto Care.

P
Review №83

Fair and honest. I always take my car to Accu Auto Care before going the dealer. They have always been able to identify and correct the issue the first time.

El
Review №84

They were able to take care of our car needs the day we stopped in to scheduled a time. Had it done the same day. Very nice people & a great place to get service. Will keep returning for service.

Se
Review №85

Very friendly and pays attention to detail good work I know now my vehicle is safe

f
Review №86

First time visit, Met Eugene, very professional and very informative.Informed of the needs of my car andExplain everything very expertly.Comforting to a lay personThanks Eugene, Accu Auto Care

Ru
Review №87

It was a wonderful experience at this location. My car had a continuous vibration on the wheel when it was above 60 mi/h. Now it is gone!!! Thanks a lot for that.

Vi
Review №88

Sure appreciate the great service! Done right on time and the estimated cost was accurate. And done in a friendly environment--I waited for the work to be done in a clean friendly waiting room.

em
Review №89

Have trusted my cars with Eugene and his staff for years and they have always had good, fast service. They are always able to fit me in quickly and take care of any issues.

Ke
Review №90

Awesome shop! So professional and knowledgeable. Very reasonable pricing and great service.

Fr
Review №91

My experience has always been very pleasant. The work timely, customer service is the best.very respectful and kind. Would recommend to others.

Eu
Review №92

Best place in Maryland.

St
Review №93

They were very friendly and very nice! Reasonable prices! I would recommend them to anyone!

Jo
Review №94

You know it’s sad when you have a brand new vehicle and you must take it to the dealership or you have to pay out of pocket that you take it to the dealership 4 times and it’s still not done right. You and your family are going to on vacation the next day and you know that accu auto care is the best there is so you pay out of pocket to have your new vehicle serviced right. One trip to Eugene and found out what the dealership has done wrong 4 times now. The vehicle is now running great and the dealership has nothing to say about their poor service that has caused me hours of waiting while they performed their service to below standards. If you want your vehicle serviced correctly and honestly take it to accu auto care. They will be happy to help and you won’t be sorry that you did!!

Ba
Review №95

I used them several times. They have good knowledge, good work and great warranty on their work. I went back around 3/30/21 for more work to my vehicle as usual, I was very happy with them ? Great People !

Da
Review №96

You guys fixed my car in good timing right before y’all would be closed for the holidays I appreciate y’all!

El
Review №97

Great experience as always! Nice clean environment, always done when they say it’s going to be done and always extremely nice.

Si
Review №98

Outstanding service. Timely fix at a great cost. I would highly recommend this business.

Ch
Review №99

They are so kind and always get us in for services very quickly and are so nice when we are there. I highly recommend!

ma
Review №100

Great service every time I take any of my cars there for service. Oil changes or the bigger jobs.

Information
32 Photos
100 Comments
4.9 Rating
  • Address:13702 Railroad, Hagerstown, MD 21740, United States
  • Site:https://hagerstownautorepair.com/
  • Phone:+1 301-665-9180
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Engine rebuilding service
  • Oil change service
  • Toyota dealer
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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