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Advance Auto Parts
17629 Virginia Ave, Hagerstown, MD 21740, United States
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Advance Auto Parts
Comments
da
Review №1

They always have what I need and at a much lower price than Autozone. The only thing that I dont like is the inability to use email discount codes at the register. You have to pack your purchase online for the discount and then pick up your items.

Ch
Review №2

The guy at the counter was pretty helpful.

Jo
Review №3

The guys that work here know their stuff or know who to go to about most questions Ive ever had. I always recommend making sure you sign up and use your perk rewards. I almost always order my parts etc online to pickup in store. But i cannot say enough about the staff here.

Ka
Review №4

Always a great experience! Everyonenisnvery helpful

Da
Review №5

Just a good Auto parts house. They generally have what you need.

Li
Review №6

Friendly helpful staff!

Jo
Review №7

People are very helpful,place is always clean and well organized.

Ap
Review №8

Clean,friendly, helping staff when you have a problem

Gu
Review №9

Good service.

Do
Review №10

Always great service at reasonable prices

Ed
Review №11

Good service all parts ordered online. And stock no waiting👍

Je
Review №12

The man at the auto parts place was great and he knew everything we need it and had it in a couple of minutes left and we got there we were in and out in their time its Auto Advance Auto Parts in

Ms
Review №13

I love this place. Everything I need for my car. Good prices.

Ra
Review №14

Advance Auto Parts offers many types of car repair items. As of right now, they do not seem to be helping with windshield wiper installments, battery installments, code reading, or other free services. They have handicap parking spaces and a handicap accessible entrance. The store is clean and organized and employees are always willing to help you find an item.

Ja
Review №15

Great service

Ma
Review №16

Store always well stocked and clean. Staff is personable and exhibits great customer service.

CU
Review №17

So far they have always had the part i needed. Although i believe thier prices are a bit high.

Ri
Review №18

Safe & Fast, in & out! Great Staff

Ad
Review №19

Employees are knowledgeable but rude, and often too busy to assist with even basic questions. Prices and sales are good, but it often takes several tries to get the right combo of items to make the sale work.

Bu
Review №20

Staff was very friendly and super helpful.

Da
Review №21

Very long wait times for simple tasks sometimes.

Ra
Review №22

Staff was a great help here

Di
Review №23

Always seem to have what I need

Da
Review №24

A few days before showing up at Advance Auto Parts, I was experiencing some strange overheating with my car. Thank GOD it didnt go into the red zone. Was getting worried that it was braking down because a month ago it had an oil change, tiers roll-tated, radiator flush, rear transfer change, and all fluids check. Scratching my head on this mystery. This morning, checked the radiator and fluid, the the oil. Mystery is about to be solved. Oil level low. With no motor oil on hand I knew that I had to take it to a place that I rely on.Not only does this store have most of my needs, the people here are friendly and will listen to your problem (vehicle mostly) and help out so your vehicle is running right. They can test your battery, to see if you need a new one or something else. If you have a check engine light on, theyll either test it for you, or you can borrow theirs. Then they will help as much as possible to get the right parts, or help you in a right direction to a reliable mechanic/ shop. You can even get a set of wiper blades, and ask them to install them right after buying the wipers.Good place. Great people!

Da
Review №25

Staff at the store is awesome! They go out of their way to help you unlike their competition.

Da
Review №26

The staff was extremely helpful and took plenty of time to help me find what I needed.

Be
Review №27

There was only one cashier and took over 20 minutes to get through the line. Cashier was very pleasant and helpful. Saw alot of associates in the back. I think one of them should at least came up to help the customers when it started backing up.

Ch
Review №28

They helped me check out a serious problem above and beyond their usual service. I got towed away but they really helped ease my mind.

A.
Review №29

Each and every time we visit Advance, we get the same service...great. Even had my wipers replaced by a customer service person. Thanks, Advance. Well be back there for auto parts and needs.

De
Review №30

Beautiful customer service!

Ro
Review №31

Helpful staff, i buy most of my parts and tools there.

Go
Review №32

My go to place for parts.

Ma
Review №33

Donnie helped me with a return not processed properly and fixed it promptly and without issue. The entire staff was very courteous and helpful while I was in the store. I will continue bringing my business to this location. High remarks for the Valley Avenue Winchester, VA location, as well.

Da
Review №34

Told me they had to order my parts then called 2 days later and said they couldnt get my parts and it would be at least a week later before another part would be in

Ji
Review №35

This Advance Auto near Halfway Md. is a great shop, and I look forward to more of their great prices and helpful installation services in the future. Kudos to Mgmt. (Patrick in particular)!

Do
Review №36

Everytime I come to this store it always takes forever to get help/pay for what I came to get

Jo
Review №37

Good help anytime anywhere

Ja
Review №38

VERY HELPFUL STAFF HERE

Se
Review №39

Bought a battery online, picked up later in the day and they installed it a and professionally. No guys or issues. Manager and staff are really nice.

Br
Review №40

Nothing wrong with this location. Been here a few times. Generally an ok experience. They helped me a handful of times finding what I needed over the years. Im just partial to the other parts store. Not a bad place to try and get your parts.

Jo
Review №41

Always loved gettin parts from this place and the customer service is impeccable! These guys will always be the one store i go to for anything i need for my car.

Th
Review №42

Quick place to grab parts, oil, and accessories for your vehicles needs,,

St
Review №43

Never a problem with the group there.

Ma
Review №44

I like Advanced over the competitors. I usually order online and pick up in store. This particular store nice people just dont be in a hurry to get in and get out.

Ch
Review №45

Ive been here at least 6 times in the past 2 weeks and theyve always had my order ready to go.

An
Review №46

Very nice staff willing to come out to your car and check out problems you may have. Prices are reasonable for the type of store. Lots of carwashes happen here.

d
Review №47

I was able to find the parts I needed, however at times the music is too loud and discourages. Importantly, please be careful with working on your vehicle around the back area of the store-wooded area. I was accosted by two individuals who pulled up behind my vehicle then acted as if they were just going to do a number one near the woods. I believe they had the intention of trying to rob me. Their mannerisms were very suspect. I could not drive off since I had my vehicle facing a wall, but it wouldnt have done any good if the vehicle was not, because I had removed the drive shaft from my vehicle. I quickly locked the vehicle and rapidly walked over to the front of the store where others can see me.

Jo
Review №48

Always got what I need to keep my rides alive and looking nice. Good and fast customer service

Da
Review №49

Nice person. Very helpful

Mi
Review №50

Good place to get auto parts

mi
Review №51

Great customer service, in and out, all parts in stock

S
Review №52

The manager is super cool and really helpful.

Be
Review №53

3 guys working and not one even acknowledged my presence in the store. They could do better in the customer service area.

Da
Review №54

Not enough staff,waited quite a while just to pay for a purchase.The the three gentlemen there were all working on the same issue.

ti
Review №55

Good service, big selection.

Do
Review №56

Excellent Service

Ju
Review №57

Never seem to get the parts right. Always have to go back because they messed up. How can you do this with someone telling you the make, model, and year and engine size. I go to Autozone now. Plus prices are crazy.

ma
Review №58

Right parts first time, even made sure i didnt need anything else.

Ma
Review №59

Got what i needed quickly

cl
Review №60

Very good place to look for you car parts, employees they help you in case you need it.

Ma
Review №61

Nice

Pa
Review №62

Close convenience friendly people

D
Review №63

Great friendly staff always handles any issues I have

Ro
Review №64

Very helpful stuff

Ju
Review №65

Sally was great representative, knows her autos

De
Review №66

Very helpful and knowlegable staff.

Me
Review №67

Very knowledgeable and willing to help with any problem you may have even when understaffed

Tr
Review №68

Very knowledgeable and helpful staff

Jo
Review №69

Convenient for me to shop at

me
Review №70

Very good people there...very kind

Er
Review №71

Good Customer service

KE
Review №72

I like the freindlyness.

Ry
Review №73

If you can look up the parts and buy them from the website, you can save money and get what you need. Several times Ive had to wait a while to pick the parts up as the store appears to be regularly understaffed.

Ch
Review №74

Quick easy checkout!

ru
Review №75

If the part not in Just do a order request they will let you know how long it will take or check other store locations on your behalf.

JM
Review №76

The car remote battery I stopped to buy was out of stock

Ja
Review №77

Great store!

Fr
Review №78

Very helpful employees

Ha
Review №79

Had parts needed very friendly

Ja
Review №80

Terrible service.not recommend

Ke
Review №81

Helpful.

Ge
Review №82

Nice people

Tr
Review №83

Great people

bo
Review №84

Counter people need training

Jo
Review №85

Good serves

Su
Review №86

Good service

Tr
Review №87

Good service

Ch
Review №88

Nice staff.

Da
Review №89

Painfully slow

Da
Review №90

Ignore the profanity from another reviewer

Review №91

Good when you need any spare for your car

Information
9 Photos
91 Comments
4.3 Rating
  • Address:17629 Virginia Ave, Hagerstown, MD 21740, United States
  • Site:https://stores.advanceautoparts.com/md/hagerstown/17629-virginia-avenue?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 301-766-4066
Categories
  • Auto parts store
Working hours
  • Monday:9AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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