Bought a speed queen washing machine from Spichers. Very few carry that brand washer and they had the best price.Great brands at Great pricesI was able to buy it over the phone without needing to go into the store. ConvenientThe sales person was able to answer all my questions.Knowledgeable StaffThe washer was back ordered and the sales person contacted me when the washer was in and delivered the washer the next day.Great Communication and Speedy DeliveryI like that they do their own deliverys instead of using a third party.The delivery team was careful and courteous.Professional

We had heard great things about Spichers but we got to experience their great reputation first-hand this week! We found ourselves unexpectedly in need of a refrigerator (our LG broke after only 6 years and the repair was so expensive that purchasing a new refrigerator made more sense). Due to a flat tire on the way to Spichers we arrived 20 minutes before closing time. Our salesperson, John Steinla, could not have been more gracious. He patiently guided us through what was available given our wish list and was totally transparent with stock situations and lead times (2021 is not a great time to need a major appliance). We walked the Spichers floor more than once while John helped us weigh our options. We left that evening with three models we were considering and all of the paperwork we needed to make a fully informed decision. The next day we decided to move ahead with purchasing a floor model (so refreshing to find companies who are willing to sell their floor models) and the 5 year warranty. The make things even better Spichers was able to deliver and install the refrigerator 2 days later. The installers were friendly, professional, and competent and reassured us that if we should experience any issues Spichers would immediately send somebody out. From start to finish we could not have wished for better service. We have a new refrigerator but more than that we have a trusted source for future purchases.

Great service and great prices! Our 26+ year old dishwasher finally gave in, so we decided to upgrade it-along with our microwave and fridge. John Schlotterbeck was very knowledgeable on all of the available options. He helped me find exactly what I was looking for, and didnt stop researching options until we could find matching appliances across all 3 that fit perfectly in the spaces I have available. The dishwasher and microwave were delivered and look amazing!I highly recommend Spichers!

I had originally ordered washer and dryer through Lowe’s and my delivery date kept getting cancelled by manufacturer.. cancelled that order and went to Spichers on Thursday they were super helpful. They had inventory in stock and since they do their own deliveries was in my home Wednesday of next week.. that’s with Labor Day being that Monday!!! Delivery folks were great and very polite as well. Will get all my appliances from them from here on out!!!

Salesman Mark was super nice. Answered my questions and knew the products well. Pointed me to a better option that saved me a little money. It was delivered and installed a few days later. They were also nice and efficient. Will go to them for my washer and dryer.

Rob Smith did an excellent job with communicating when the appliances that I ordered were available, and also did a great job coordinating the delivery and installation (there are 2 steps!) with my tenants in my investment property in Inwood, WV. Since the property wasn’t local, it took a bit more coordination and it all went very smoothly. The quality of the appliances are top notch as well as Rob’s customer service. I highly recommend Rob Smith and Spichers appliances for all your needs. The selection is huge, from wine refrigerators to washers and dryers and everything in between.

Experienced salesperson, inventory available, good pricing, & on time delivery. Friendly & professional staff. It’s a pleasure to support a local business such as Spichers!

Our freezer stopped working and I called them the next morning as soon as they opened. We had a service technician out that same day. Our freezer was not repairable so we purchased a new freezer over the phone that same day. Less than a week later the new freezer was delivered. Everyone was very nice and helpful and the entire process was fast and easy.

These folks are great! From sale to delivery the staff made every effort to ensure that things went smoothly. Special shout out to Kevin in sales and Daniel in delivery.

Needed a new dryer after mine broke. Found the best price here, free delivery (small add on fee for 3rd floor of townhouse), most reasonable removal fee. Delivered and installed within a week, professional and friendly. Felt great to support a local family owned business. Will use them in the future.

Spichers Appliance & Security is top notch on customer service and appliance servicing.I recently made my first purchase of a large appliance with them and am pleased to know that they have all in house services from delivery to appliance repair. That means no third party!!

We have purchased a refrigerator and washer from Spichers, and we will use them for future purchases, as well. Weve also had appliances serviced and have always been pleased with the work. Brady and Danny did a fabulous job delivering and installing our new washer. We are very grateful to have a fantastic, local appliance store to keep our home running smoothly. Thank you, Spichers!

Our experience of replacing fridge, stove and microwave went so smoothly and without problems, I couldnt believe it. Our salesman (Old John) was knowledgeable and went out of his way to help us find what we needed. We knew in advance that retailers are having a hard time getting inventory in appliances, so we expected that it might be a million years from now that we would have our stuff. As it turned out, everything we wanted was in stock and in less than two weeks, new appliances!The guys who delivered and installed the appliances were likewise knowledgeable and helpful. The previous owner of this house must have had someone with little know-how install the appliances. The Spichers guys had to do a lot of electrical work to get our things installed, but they did it and the work was well done. They were courteous and helpful and we appreciated their comments and observations.A first rate experience for us!

Salesmen were great. Greeted quickly and then referred to a colleague that had helped me on the chat line. Andy was perfect- low pressure, very informed, friendly and helpful. Really nice show room with lots of selections and online services. Way better than big box stores and NOT more expensive. Delivery was on point and those guys were great also- called on their way, took all the packaging and old unit.

Knowledgeable sales staff, good prices, in-house service department and set up and removal of old appliances available. We will be back when we purchase purchase new dishwasher. Very pleased with Spichers!

Great experience with Spichers purchasing a new fridge. Salesman Rob made it super easy over the phone. Delivery was smooth! These guys were very careful and extremely detailed with the set up. Very polite and friendly as well. Will be buying my next appliance from Spichers!!

Spichers will now be the first place I look when we need an appliance! Recently we purchased a new washing machine and we couldnt have been more pleased with our experience. Customer Service is top-notch; emails or phone calls are answered promptly. Prices are slightly higher - and some times identical - to prices at large home improvement stores. Selection is very good, especially now with shortages due to Covid. I would highly recommend Spichers if you are looking for a new appliance.P.S. Special thanks to Kevin who recently assisted us with our purchase of a front load washer.

They gave a great price to handle installation of new washer and removal of old. They showed up on time and finished quickly.Everything went smoothly. We were very pleased with everyone we spoke to from sales to installation.

This is the second appliance I purchased at Spichers. I was able to check what was available on line before going in to purchase the refrigerator. Both times the salesman was very thorough and knowledgeable about the appliances. I also purchased a service plan. The refrigerator was delivered on time and very carefully installed. They also were able to replace the valve so the ice maker would work.They were efficient and friendly. I would highly recommend a purchase at Spichers!

Rob Smith is my go to guy at Spichers! Friendly, knowledgeable, helpful, no hard sell push....just the facts. Have gone back 3 times to him and plan to go a 4th and 5th time to replace aging appliances in home that I bought.

Love the new refrigerator that Salesman Mr. South sold me. He was very helpful find one that was similar to what I had. He took the time to help me and wasnt in a rush.The delivery men were on time and very good at getting the refrigerator in without scratching the refrigerator or walls, doors... They were very pleasant and moved it in a timely manner. I encourage U to get any applications from them.

We have been buying appliances from Spichers for years,have told other people about them, always great service we have no complaints about the company will continue buying from them when needed. Thanks for great service and special sales.

Most pleasant appliance shopping experience Ive ever had. Brent listened to what I was looking for in my new refrigerator and helped find one that met my needs. He promptly arranged to have a quick delivery so I didnt have to throw away a bunch of food. No pressure just good service. I will definitely go back next time I am in need. Exceptional service and very competitive prices. Dont waste time in the big box stores!@

Delivery crew was awesome! Sales team sold the products we were searching for. Delivery crew, specifically Roger aka Papa John was awesome. Thanks Spichers!

From the moment Mark Reeder greeted me in the store until my new gas stove arrived at the alotted date and time, I was impressed with personable, professional manner of all staff

Working with Spicher’s has always been an easy experience. I’ve built a relationship with Kevin my sales rep and he gives me great advice and answers all of my questions. I will never buy from a big box store again. Their pricing is spot on and their delivery folks are friendly and extremely careful and considerate. Do yourself a favor and just go to Spicher’s. I wish someone would have told me that 20 years ago and I would have saved myself a lot of frustration.

Quick service and excellent installation. Will definitely be using Spichers again for all appliance needs.

I just left the store. I am in the market for an electric cooktop and came to spichers. My wife and I walked around the store for 10-15 minutes and we recieved a single hello. The store is set up in a way that pretty much requires a salesperson to help you navigate to a purchase of a cooktop. We recieved no help, greeting or anything. There was a woman at a desk that saw us and we walked past 2 or 3 salesmen. I prefer to shop local but after this Im not sure I would take an appliance for free.

Excellent experience at the Hagerstown location. We were in a pinch and needed an affordable washer and dryer within a week (at most) and they did not disappoint! The prices were comparable if not better than the big box stores like home depot and lowes. The offered free delivery, and they came with a warranty. They were sure to inform us that we could purchase the extended warranty, but it was not forced on us and we were not pressured to pay for it that day. Absolutely excellent quality of service!

Kevin was amazing with the purchase of my new washer and dryer set. He is incredibly knowledgeable and helpful. I did this transaction over the phone and he explained the details and features, according to what my needs which helped me choose without having to see them. I am in love with these beautiful machines! The delivery was smooth and easy. If you are searching for appliances choose Spichers. It is so much easier to work with someone that knows about what they are selling.

We were very happy with the service department and also the sales staff. Always get fast and efficient service with them

Nice selection. Helpful sales staff. No pressure. Rob was great!Installation of our new appliances complete! David and Pablo did an awesome job. Fast, careful and efficient.

Extremely impressed, with my shopping experience, final purchase all the way to delivery. Fast, easy and professional. Highly recommend Spicher Appliances.A+

Excellent, professional service. Jim South is the best salesperson ever!

Spichers appliance was one of the most professional, knowledgeable and pleasant customer service experiences I have had in quite some time. Jim walked me through the buying process and was able to answer all questions I had about anything in store. My purchase was delivered, installed on time and my old appliance was taken care of by Spichers. Knowledgeable staff and reliable service of this kind is hard to come by these days.

Great service and friendly delivers who made sure everything was set right. Great place for appliances. Thank you!

Great company with great timely service. Truly do back their products.

Working with Jim South at Spichers is always a pleasure . My wife and I are very pleased with our GE appliances. Delivery went very smooth and TJ and Mike were fantastic. Always a professional experience

Brett helped us. He was nice and up front with us. Their prices were about the same as your Homdepot. Id rather give my money to smaller business.

I have furnished two homes with Spichers Appiances and used their service. They have been for years the only place I have gone too, I did not comparison shop. Sadly that has ended . I purchased a part to fix a problem, used the make model when purchasing the part, the gentlemen behind the counter agreed it would fix this common issue. I took it home, it wouldnt fit, my refrigerator apparently is an oddball. Lost my receipt. Went to return the part which the salesmen remembered selling me. The person behind the counter looks at the unopened part and said no receipt no refund.Spichers integrity bought my loyalty, their inability to make good on a part, eventhe salesman explained the situation . Well they lost my loyalty. The cost of that same part online is almost half, what I paid for was their sevice, my trust, my loyalty not anymore. I recently purchased a microwave and stove elsewhere. They are now just another place that sells stuff I may consider.

We had an excellent experience buying from Spichers Appliances! We were referred by a friend, and we were not disappointed! We got expert help in selecting which appliances would work for our home from John, who was friendly and prompt in returning emails and phone calls. Their prices were competitive and they had a good variety in stock. We purchased a refrigerator, a microwave, and an induction range, which we love. Mike and TJ came out to install the appliances on time as scheduled, and were incredibly friendly, efficient and skilled. Even with lots of snow in our neighborhood and on our driveway, they cheerfully moved the new and old appliances and wore masks the entire time. We highly recommend Spichers to anyone looking for a high value experience!

Service and attention to detail! Spichers is excellent!

I needed a part for a Maytag washer. Called and spoke to Becca. She located the part and placed it on the counter for me to pick it up. I appreciate that type of service.

For over a decade we have bought all our major appliances from Spichers in Hagerstown. They have have a great selection of brands that are priced competitively and the customer service is outstanding. Our appliance was delivered 3 days after we bought it. Lowe’s told us it would be 3 weeks.

Mark Reeder was great to work with. The process was painless

Excellent service at store and in home. Thank you to the excellent saleman, Rob Smith. He was very helpful and knowledgeable. Deliveryman were very prompt and professional. They installed my washer/ dryer quickly and sent out the warranty for me. Thank you!

The installation/delivery men were professional, on time w/in scheduled delivery hours, were very knowledge of the dryer ordered, very quick w/the installation, tested it & provided user instructions.The sales rep. Old John that I ordered the dryer from over the phone was excellent, knowledgeable & very friendly, he immediately sent me a complete and accurate invoice by e-mail of the ordered dryer.Overall I am very, very satisfied with the total experience, and I will definitely use Spichers again for any future appliance needs.Great Job, and thanks for the excellent service.David Hoffman

Spichers was there for me! Searching for a refrigerator and getting one asap was impossible. I told John what I wanted and the dimensions that I needed and even though I couldnt get the same refrigerator, I did get a beauty. The gentlemen that installed the fridge were friendly and gave me information that I needed to get the fridge up and running. Im very pleased with my purchase and the service I received!

Weve been clients of Jim South for many years. He has never given us any reason to shop anywhere else. He has always been very professional,knowledgeable and extremely helpful. I cant imagine working with anyone else.

I have purchased all my appliances from Spichers for the last 30 years. They have always provided excellent and quick service, if anything ever goes wrong. Their technicians are knowledgeable, thorough, respectful, arrive on time and do an excellent job at installation and removal of old appliances. Highly recommend.

Sales personnel were courteous, professional and made the purchase of a new refrigerator easy and prompt.

Very friendly staff. Quick no hassle service. Decent prices..fast delivery! Thanks Jim

I ordered a GE dishwasher and it was delivered about 5 days after ordering and for an extra $15 they hauled off my old unit. Spichers does not install dishwashers but they do have plumbers they recommend to help you out.The website is a little frustrating to sort through but the text to help service was great, for example I couldnt add an installation kit to my cart on the website but the text help recommended I include that I need one in the comments. After placing the order they called me back and squared up the installation kit and added it to my order.The delivery went well but they couldnt schedule a time block so I had to wait until the day of at 8:30am and call them for the delivery schedule to get a better idea of when they would show up.

From our purchase to the delivery and install, everything was perfect. This is our 10th appliance purchase from Spichers. Every experience is top notch!! Kevin, our salesman, was awesome!!! The installers were great. The entire process was efficient!! Always support and buy local!!

The staff knows their products inside and out and guide you through every step- ensuring the customer satisfaction. The service and the prices can’t be beat. We will continue to go to Spichers for appliances and have sent many family members and friends.

I knew what I wanted when I went in. It was nice because no one tried to talk me into something different. Told me about the maintenance plan, but didn’t try to force it on me. I also changed my delivery date and everyone was very nice about it. Delivery was made early so I wasn’t sitting around all day and could get started with my new washing machine.

Clothes dryer quit heating up for my wife while I was stuck at work for 48 hours. Once I got home I found that everything else was working fine other than that. She had already ordered another one by the time I got home which would have been about $600 if not more meaning I pretty much worked the last 2 days to pay for a dryer. However I asked her if I fixed it would that work and she said that would be fine. We called Spichers Appliances to see if they had a heating element for our particular dryer which they did and said they would have it waiting on the counter for us when we got there and would also test our current one. I took ours out which only took a few minutes. When we arrived at the store and went to the parts counter we were greeted by a friendly lady behind a desk asking if she could help us and once we told her she went to get someone to help us. Another employee an older gentleman then came out of the office and took the time to show us what was wrong with our element and then put the fuse from ours which was still good on the new one. I then informed him I needed a new dryer vent hose and he asked how long. I let him know it was just a short piece and he gave me piece off of his van free of charge. Thanks Spichers and employees for saving me $600 BIG ONES. Highly recommend this business.

Once again top notch service from Spichers. Great prices on a washer and dryer and the installation went very quick.

Having used other big box stores less successfully spikers is my first choice for any appliances. The deliveries are done properly, the set up is done with care and excellence and best of all the appliances arrive in excellent condition.

My husband and I have been Spichers customers since 1999. We have purchased every appliance in our home from them. I know they will sell me exactly what I want at a fair price. Because they service what they sell to us, we always feel confident we made the right choice.Thank you Mark Reeder. I love my new dishwasher installed today.Jeffrey and Roxanna Cecco

Excellent product (speed queen) delivered quickly, and installed carefully. We have found our new appliance store.

Kevin Lawson was great to work with through the sales process. The two gentlemen who delivered the appliances did a great job installing the appliances as well. Would definitely recommend!

Excellent salesman!! He helped me find a washer that would be able to be obtained with the current issues with supply. Very professional and efficient delivery team. Totally love my new washer

I purchased a washer and dryer from Spichers. The salesman I worked with was very helpful and arranged the purchase and delivery over the phone. The installers were very courteous and respectful of my home and installed the appliances quickly. Since I just received the appliances, I have not yet experienced a service call with them. I highly recommend this family-owned business.

Our salesman Mark was great. Honest and trustworthy. Knew what we wanted and we got the freezer in 72 hours. After waiting six weeks for a freezer from home depot we gave up. Im a Spichers customer for life.

We bought a dishwasher from Spichers and they delivered it for us. We will never buy any appliance from a big box store ever again. The salesman Mr. Lawson was most helpful and even told us of a Plummer who may be able to install it on the same day. The gentlemen that delivered our dishwasher were two of the nicest men you would ever want to meet. I cant say enough about this store. They make you feel like they care about you and what you want to buy. We wish we knew about them years ago.

John Schlotterbeck was a wonderful salesman to deal with, Highly recommend him!!

Called for a replacement part for a dishwasher. They were so helpful, but it was going to take a few days. When I explained the situation, they didnt hesitate to recommend a competitor that may have it in stock. These guys are the type of business that you want to support!

We bought a freezer and refrigerator. Our sales person was John Steinla and was very helpful,The deliverery people were also great.

Advertise for help. No response after application for weeks together.

We purchased a Stove and a Refrigerator. The sales man Nick was very knowledgeable and Professional . The delivery gentlemen were very careful, courteous and professional. We love the new appliances. THANK YOU ALL !!!!!

We were very pleased with the salesman and delivery men. The GE washer is much quieter than our previous washer.

We highly recommend Spichers to purchase appliances. We have dealt with them for many years. The personnel who work there are very courteous and helpful as well. Our experiences with them have been very good.

Spichers customer service and installation team are hard to beat. We have purchased three appliances from them thus far and will continue to rely on them for excellent service and pricing. 5 Stars!

My experience from sales person to the delivery guys was the best. I hope anyone needs appliances and wonderful people should use spichers.

I went there because my husbands coworker recommended Spichers. He recommended that we speak with John. I went there and ask for John but John was not there that day so Jim approached me and ask if he could help! I said yes sure. I left from there with some information and told him I would look around and compare prices. Last Saturday my husband and I went back and decided we would purchase some appliances. We were in the process of filling out the paperwork and I ask Jim if we could get a discount since we were purchasing 3 major appliances?? He’s response was “we are not Kmart”!! He then good very rude. He then went on to tell me that they charge 15$ for each appliance that is hauled away. I ask him after he said that if they could wavier that 15$ per appliance fee he very rudely said NO. I said to him ok then I will walk away. He then rudely got up with my papers and walked away from me mumbling. I looked at him and told him you are very rude and I wanted my papers back and would go somewhere else. He tried to not give me my papers back but I grabbed them out of his hand and took them. They had my information on them and he had know right to try and keep them. We did go back and spoke with John another salesman which was an awesome salesman. The moral of the story is. If you go to Spichers do not deal with JIM. Then yesterday 2 of my appliances were delivered and he called me and said I had to pay for the 2 removals which I already paid that to John. He said you never turned in the application I said yes I did. I went through John and not you!

We are happy with the customer service as well as the delivery of our Maytag washer and dryer. The prices were right in line with prices you would see from the very popular home improvement stores, Lowe’s and Home Depot but we wanted to support a local family owned business.Spicher’s has been in the appliance (and now security) business since 1955. They know their stuff! #shoplocal #supportlocal #supportsmallbusiness #supportfamilyownedbusiness #Spichers #SpichersApplianceandSecurity

Our refrigerator died on Tuesday afternoon. Called Curt Spicher at 2 p.m. He had a serviceman here by 3 p.m. Compressor and condenser shot. Estimate of $1000 for parts and repair. Decided to buy new one. Met Curt the next morning at the store at 8:15. Selected a new refrigerator which matches the rest of our appliances. It was delivered and installed by 9:30 that same morning and the old one was hauled away. NOW THATS SERVICE!

Excellent service by John S, our sales rep. We have bought multiple from him. I like Spichers because they are the best for service!!!

Jim was very nice to work with. Great prices.

Fantastic personalized service! Efficient & friendly installation of our new washer.

Couldnt have been more pleased from start to finish. Sales Rep, Delivery Guys, and Installers were the best weve experienced. All were professional, knowledgeable, and friendly. Would definitely recommend the Spicher Team.

Bought our washer and dryer over the phone. Easy transaction.

I searched high and low for a new fridge when mine was on its last leg. I called every appliance store in the tri-state region all to be told they were all on backorder until at least March or so. I called spichers and spoke with a gentleman named Brent and he was wonderful! Answered all my questions, was honest with me about inventory totals and even worked with the delivery driver to have my fridge delivered ASAP. I am forever grateful to this place for such exceptional service and giving me a fridge I’ve always wanted! Thank you!! Highly recommend!

We had a good experience with sales, selection, and delivery. Not so much with repair, parts, or follow-through.

Horrible Weber warranty service on performance grill. Rob Smith told Capital One I called Weber 500 times, no true.

Excellent service and prices. More appliances in stock as well.

Staff are over the top friendly and accommodating, great quality products. Showroom is clean and nice

Spichers was able to supply our washing machine after an epic fail by Lowes!!! We have also purchased other appliances from them following the washer. They are knowledgeable, honest, and on time!

Was in the market for a refrigerator and a new stove. Checked a couple of the major chain stores along with two local appliance stores. Took some time to do my research and read reviews and finally settled on Spicer‘s appliances. My main goal was the ability to have knowledgeable sales people and then most likely good servicing after the sale. Both of the local appliance stores did their own servicing which was a plus. My final visit was with Jim in the Hagerstown Maryland store. He was very helpful and we ended up buying a GE stove. We are still in the market for a refrigerator when they become available, which probably won’t be until January 2021. Will keep in contact with Jim until that time.

Always friendly staff. Mark Reeder is super nice. They offer such personal hands on service. Not like big box stores! Not many places left like this.

The salesman was very helpful and as were the delivery team. The only issue I have is that the website says free delivery but they charged me $50.00 for delivery other than that I would recommend them

Happy that I chose Speichers over the Big Box Stores! Supporting Local Family owned business! Sales from Jim South and Installation was Fantastic! Highly recommended...

My wife and I have dealt with spichers for 30 years and have been very satisfied with their products and services.

Have had a washing machine from there since April 2019 and have had someone out here 6 times to try and fix it. It still isnt fixed and we have tried to get a replacement but they say its up to the manufacturer to fix and/or decide if this is considered a lemon. On good days the washing machine works but thats very seldom. We now have a load of laundry stuck in the washer and the door will not open and they say they cant get here until 2 days from now. This experience with them has been nothing but a nightmare.UPDATE: We have since received a new washing machine from Spichers(same brand and such just a different machine itself) and it works SO MUCH better so far.

As always they are great!

Spichers salesman, Jim South, was very knowledgeable of the various refrigerator products.I needed a specific size in order to get a new refrigerator into the house. He found several models that would work and I decided on a Haier.Delivery was arranged and their crew handled the delivery and set up exceptionally well.All the appliances in this home have come from Spichers over the years. The GE refrigerator being replaced, was purchased from Spichers in1987. Their excellant sales and service reputation continues to this day.

Was searching for a new refrigerator and over half we were looking through smelled and or had food marks or actual food crumbs in them. Total turn off. Was asked if we needed help roughly 15mins after arriving but the gentleman appeared to be busy.

The guys went above and beyond to get my fridge up to the 2nd level of my townhouse in VERY HOT weather. They were kind and friendly.

Spichers is the place to go if you want an excellent service even when you bought appliances there 15 years ago. Can we say the same thing from big box or online retailers? Absolutely not.I recently had an issue with the oven door. This is the oven we bought from Spichers in 2005. I called their service department. The service manager Mike quickly figured out the issue. I took the door over, they fixed the issue free of charge. This I call true service. I highly recommend Spichers for their competitive pricing but more importantly their top notch service personnel.