At the beginning of this year, I had to pick up some medicine for my son and the guy in the pharmacy said I could get cough drops in the drive thru, that I didnt need to come in. Today, my husband and I are very sick and waiting on covid 19 test appointments. We recently moved here and have no family or friends to help us. I needed cough drops like bad for my extra sore throat. I sat in the drive thru for 15 minutes only to be told they dont do that anymore. Cool, Ill park, come in, infect everyone. Way to care about people Walgreens. I called a local pharmacy and they were willing to help thru the drive thru. I guess Ill move my scripts over there.

Great for when I dont wanna go to walmart

They never have my medicine when I put in for a refill. If I try to put in the refill early (my insurance allows for fills up to 7 days early) the pharmacy will deny the request saying too early. I requested my medication on May 26th. On May 27th they did not call or email so I checked the status and it showed a problem with my insurance (this happens every month, I have to call them and tell them they have it in the system wrong and to put it through manually). The guy I speak to fixes it and he tells me that everything is good. They don’t have the meds in stock, imagine that, but he’s ordering them right then and they will be there the next day. Four hours later he calls back to say he did not get the order in on time and because of the holiday I can’t get my refill until after Tuesday. I confirmed that everything was good with the rx and my insurance and he said everything was fine, it was their mistake I could pick it up when I got the text. Welcome to Saturday when I have received no text phone call and I’m out of epilepsy meds. When I go to see what is going on with my medication. I was told I couldn’t have it because the rx was past the 6 months (it is a control) that expired on May 28th, the day they were supposed to have it ready. So no matter what the guy told me on the phone they had no plans on ever giving me my medication that I can be placed in icu for going without. The pharmacist blamed corporate for all the issues until I asked for who I needed to speak with at corporate then wouldn’t give me a number and said what’s to say I won’t just take my rx somewhere else. Guess what I’m going to. I now am going to look irresponsible to my neurologist for not getting my medication on time when Walgreens f’ed it all up to begin with.

They’re so nice and helpful(:

Comfortable

Mostly I use Walgreens for their photo processing. Today I had a young lady, Ashley, helping me who went above and beyond what most clerks would do and with a great attitude. I had placed an order for 4 - 8x10’s on wood which they process. They didn’t have the boards at that Walgreens, but Ashley called around the metro and found the appropriate boards and next morning she picked them up and processed the pics on them in Guthrie so I could pick them. Excellent customer service!

The pharmacist here was great. She personally went the extra mile to help us. Thank you.

I usually love shopping at Walgreens. I had a terrible experience with a manager at this Walgreens yesterday morning who was disrepectful, unprofessional and gave me major attitude for no reason. I simply asked if I could order a particular item that I usually purchase at other Walgreens stores. I believe she was not educated enough to handle such a situation. I will definitely try going on another day and/or different time of day.

Very impressed. We lived nearer the Edmond Walgreens for a little over a year; we often got a disinterested/cranky employee. Now were halfway between the Guthrie one and the Edmond one, and we are really impressed with the customer service here. This is our new Walgreens.

They overcharged my elderly mother on 2 prescriptions. Candice, the store manager was very unprofessional and rude in helping resolve the matter. Use Cornwell pharmacy in Guthrie. They are actually there to help our elderly population.

Customer service inside store is great! Pharmacy has been a nightmare on more than one occasion. One example being allergy syringes; They would never have them available! Theyd say come back next week theyll be here and they werent and theyd say same thing. Then theyd charge me over $8 for about 14 or so. Well I switched pharmacies and got 100 for $24. Big difference!

Customer service from the pharmacy staff is not their top priority. They speak to you as they are passing and do not make eye contact. Ive sat and watched some of the ladies questions in front of me go unanswered. How does Walgreens keep customers? This will be the last time I fill my medications here.

We have shopped here numerous times for toiletries, make-up, cards, paper supplies, etc., and always a pleasant experience. Staff have always been very helpful and friendly!

Has pretty much any little item i may have forgotten at Walmart or anywhere else.

Very attentive staff. This store was always clean.

This Walgreens has the most disorganized pharmacy in the state they forgot to put in my prescription, had to wait an hour for a prescription my doctor put in an hour before I got there. And they had one person at the front taking care of 8 people. I will be going elsewhere from now on.

Like the photo dept, and their selection. However, feel the pharmacy staff is usually rude

Friendly folks,great store.

Came in for passport photos and Carol at the photo department was so upbeat and cheerful it really brightened an otherwise stressful day.

Lots of stuff good slection

Like the reward system

Very kind!

To high in price