Robert & Vickie Hurst purchased the 2017 GMC Denali on June 7. 2021. Ross Fairchild was great. The board at the radio, navigator ect. was messed up & the letter E was missing on the outside right of truck. We were told these items were being replaced & had been ordered. Long story short. Those items were not replaced & a lot of foolish talks between my husband & the now, Sales Dept. I wish this could be revolved. This story is getting old, however true!!