From the first call to picking up my civic I had great service from Pat Peck Honda! My salesperson Reuben went above and beyond to help me out and to educate us about all the new features my civic has!Reuben is the best salesman we have ever had and we have purchased over 10 Honda’s from many dealerships! Thank you for the outstanding customer service!

10/28/2021: The first time I ever brought my vehicle to a dealership. I was coming in to get a key fob reprogrammed for my Honda Accord. Every one was really friendly and the service was prompt and well priced. Huge shoutout to Vincent Nguyen. He was so incredibly professional, friendly, and transparent that he made the whole process easier from to start to finish. Thanks to the over all experience I will be bringing my car back in for its regular maintenance and to get a transmission fluid change real soon.

The Customer Service Rep., Vincent was busy answering phones, helping a customer, working with mechanics, and details on computer. When he came over to help me, he had a smile, calm (not stressed) and was sorry I had to wait. A very good start to doing business with Honda

Easy check-in, I informed the service advisor what was going on. He got a driver to drop me off. When my vehicle was ready he called and when I got they were ready to check my out and to my surprise and delight the work was covered under the warranty.

Friendly staff. Satisfied with the work they do on the car. Only frustration is how well they track their own service records.Example: they replaced the serpentine belt on my Fit in 2020, about 16,000 miles ago. The next two times I went in for an oil change, they recommended replacing the same belt. (For reference a serpentine belt should last 100,000 miles.) Im left scratching my head wondering: did you not replace it when you charged me for it? Is that why the tech says it looks worn out now? Surely youre not trying to scam me, are you? But when I asked, the customer service rep. just said, Oh our mistake never mind.This is an issue for me mainly because I have a spouse who sometimes they bring the car in not me, so work gets done on the car that I dont necessarily hear about. I need my auto shop to keep good track of the service history.

Very accommodating and friendly service. Good to know there’s a place where you can get good service while traveling. Would go here again if I lived near here.

I was traveling through Gulfport when I encountered a couple significant issues (temperature gauge fluctuations and soft clutch) with my 1999 Honda Civic. I dropped it off on a Sunday, leaving a description of the problems. The service team was in constant communications with me throughout the repair process and extremely accommodating regarding picking up my car after service department hours! Simply put, the service, communications, and repair were outstanding!! I would highly recommend having your vehicle serviced by Pat Peck Honda!!! I drove back to northern Virginia without incident thanks to their superb team efforts in repairing my vehicle. JOB WELL DONE:)))

Super friendly service! They went above and beyond the call of duty to help me! They deserve 10 stars,especially Robert my service advisor. I live almost 40 miles away and will gladly travel the extra distance to go there.

The Service Department of Pat Peck Honda never fails to amaze me: fast professional service at a reasonable price. A full explanation was offered for each item on the invoice. The atmosphere was pleasant as usual. Great job all around. I have had all of my oil/filter and inspections done except one that a granddaughter did for us while I was in the hospital at the time. That “cutting corners” cost us extra, even though she had good intentions. Our 2014 Accord serves us well, is fuel efficient and still runs like new. We bought a second set of tires there after searching a long list of tire dealers. Pat Peck still had by far the lowest prices.

I love the fact that when I go to get my car serviced I am always greeted with a smile by Mrs Tammy and Jonathan. They are always very professional and energetic and definitely take good care of me whenever I bring my car in to get serviced. They are two of the best people to work with if you need to get any type of work done to your vehicle.They also have one of the best car salesman Mr Cornelius Taylor of whom I have been working with for years. He has helped to make sure me, my family members, and friends rode away in style.I always will be a faithful shopper at Pat Peck Honda! Thanks for the years of service and professionalism Tammy, Jonathan, and Cornelius.

Excellent service, great customer attention, Mr. Lee Morgan spent a considerable amount of time online discussing the details of the vehicle that he eventually sold me and then spent extra time going over the details of the vehicle, in person with my wife, since she will be the primary driver.

We bought our second car from Pat Peck Honda. Our salesman, John McFarland was very friendly and went the extra mile to make sure that we were happy with our purchase.It isnt often that you can feel comfortable at a car dealership, but that was the case with Pat Peck Honda. They arent interested in just selling you one car, but five cars because you will keep coming back. Customer loyalty is their focus.

Cornelius Taylor and Lee Morgan worked diligently to ensure that not only would I get the vehicle I was looking for...but also that the process ran smoothly.Additionally, the professionalism and excellent customer service exuded by each salesman were top-notch. Both Mr. Taylor and Mr. Morgan set a shining example for all to emulate.I couldnt have asked for better service. 🤗

Mr. Lee is a great salesman! I did a lot of research into the vehicle I wanted, but he still taught me things that I didn’t know about on the vehicle.This was the first dealership purchase of a vehicle I have done. Mr. Lee made it as smooth as possible explaining as we went.

I am from Saint Rose, Louisiana. However, I am currently displaced due to damage to my home from Hurricane Ida. I am currently staying in MS and I needed a new key for my car. I was very pleased with the customer service I received today at Pat Peck Honda. The two ladies who greeted and assisted me when I walked in were wonderful. I didnt even have to wait. My only regret is not getting their names. Cuong Vincent Nguyen was my Service Consultant. Cuong was very courteous, helpful, and informative with replacing my key fob. I could not have asked for better service. I would highly recommend Pat Peck Honda of Gulfport, MS.

My experience from the time I pulled up to the service area up until the time I checked out with just great.

I was treated really well. Vincent of the Service Department at Honda Gulfport Mississippi did a super job and was very informative. His communication skills were excellent and he handled my service great. On my next service I will request his representation.

It was time to change the oil in my 2019 Ridgeline. I was used to the quick change places that charge you a hundred for full synthetic oil change. This is half the price and I know that only parts/fluids that are meant to be in my truck are used.Also did a courtesy inspection and $30 to rotate my wheels since it was also time for that.Easy to make the appointment online and has a nice greeting when I drove up to the service area.

The staff in service department was very nice and helpful. I made a appointment for 7:45am to service my ac. It was blowing cold on 1 side. They said it was very low on freon. They added freon. It took a full day and half to do this. They never called me even when they said they would call me for a update. I had to stay on top of them in order to get my car back

My first experience (~1.5 years ago) with the Pat Peck service department did not go well. The issue took longer to correct than initially communicated and there was zero communication throughout the process. Since the experience was so bad, I never returned.Well, my Accord experienced an issue that could not be handled by another mechanic so I brought it back to Pat Peck and things went GREAT! Danny Hansen managed my issue from the beginning and he was courteous, professional and communicated throughout the process. Based on my recent experience and Danny Hansen, I would definitely return and would recommend them.

Weve purchased three vehicles from Pat Peck Honda and have never had an issue. Our most recent vehicle purchase was nothing but excellent. Heather was very kind to deal with and even came in on her day off to help complete the deal. I always say, this is the last vehicle, but Im sure it isnt. Well continue to visit Pat Peck Honda for service as their service department has always taken care of us, too.

Our advisor Danny is not professional at all. Being having our car for two weeks!! Every time he did call he would tell us it will be ready every day. I had to call serval times out the day to get an update from someone else because he lied numerous times and his colleagues said he been dropping the ball all week so that’s unexceptionable. I’m ferocious and Danny you need to be held accountable for your unprofessionalism.

Excellent service. Vincent Nguyen was courteous and made sure that my oil service would be quick and easy. He was super helpful and will be taking all my car services to pat peck.

It was the easiest vehicle I have ever bought. The sales people were very knowledgeable with the vehicle. They even brought it to our home. We never had to come to them. Fast, friendly service.

I bought a new HRV for my daughter. Cody Logan was our salesman. He gave us a genuinely pleasant experience. Part of my deal included all weather mats. When they didnt have them in stock I figured it would take several weeks of phone calls and reminders to get them. He had them FedEx to me and I had them in less than a week! I strongly recommend Cody Logan and Pat Peck Honda.

Robert, service consultant, was super nice! The waiting area (quiet room) was perfect! I was in and out in less than an hour. Very satisfied with my experience. I will be going back!

People there were friendly and the salesman was very professional but in order to get me to the notes that I wanted they stretched the term out six months which I didn’t pay attention to till later but should have noticed sooner since I have been in the car business before hand. I test drove a vehicle similar to it minus leather seats I was told and the one that I drove like it had the lane departure and and some kind of safety braking system when you’re driving. I was told it had all this but when it come to the end of the deal it did not have that which was really no big deal but he could’ve checked it out and let me know. I was told that I had mud guards that had not come in yet to come put on but nobody has called to let me know whether they’re in or not and the salesman has failed to call me back and ask me how I enjoyed my new ride just seems like all he was really ready for was just another sale under his belt.

Jason in used sales is just amazing. He went above and beyond to make sure everything I needed went smoothly. I highly suggest when looking for a auto to ask for Jason! He’s the best!

One of my tires had a nail in it. I took my vehicle to Pat Peck. A mechanic began working on the situation, and before long, the job was completed.The service person was most helpful and his expertise in working with people AND cars wasquite evident. He couldn’t have been nicer ormore helpful.The rating for him and the dealership:five plus!!!!

Superb customer service. However, coordination between insurance company and repair/service center could be better; waited an extra week to resolve payment disbursement after thorough inspection.

No one was tryouts to force me to purchase a vehicle. Sales and financial peoples wer friendly and helpful.

My service representative was fast and informative and did not push anything on me that was not necessary. However, I was not proactively informed of my car status requiring me to call for updates. Additionally on my way home my tire pressure light came on as low. After I inspected the tires two were slightly lower than recommended pressure and the new one replaced was extremely high. I had to aid air and bleed one down which is surprising since I had my tires balanced and rotated. I would have expected them to be check for pressure and inflated to factory recommendations.

15 days and they still have my car. Everyday is a different excuse or a different part needed. Apparently they are unable to figure it out. They say they will call back with updates and they don’t. Horrible customer service.

I have only been here twice, but both times have been great and everyone working there has been so nice and helpful. I recently just bought my own car, and my parents (when I was deciding between Honda and another dealer) told me to choose Honda because the staff is so much nicer. Got my tires rotated and my oil changed, and it didnt take very long. Overall good experience!

It was one of the best new vehicle buying experiences I have had. There was plenty of communication even before I visited the dealership and since I was coming from another state they made sure the vehicle I was interested in was still available.The salesman, Teddy Taylor was excellent. He was very personable and knowledgeable. We did a quick test drive, and then we got right into the numbers, which were acceptable to me. So we closed the deal, I got a good finance rate and great deal on an extended warranty.I came home with a great looking Honda Ridgeline and feeling very good about it.

Danny, the service man, was really nice and helpful, and he put us in touch with the detailer manager, Andra, which is just what I needed. Everyone was very patient and kind to my daughter too. I will be going back.

My experience was amazing, quick and enjoyable. I really appreciate the the salesman and finance specialist. Will definitely be make my next purchase with Pat Peck

We had a great experience with Pat Peck Honda. They were very friendly and ours salesman was awesome! He got us in the Honda Pilot we wanted and for the price we wanted. This was the second Pilot we had bought from them in the last 2 yeas. We highly recommend them if your looking to buy a Honda! Thanks again Pat Peck Honda!!

I felt like this place treated me badly and did not listen to me because I’m female. Everything they told me about my car, I already knew from Advanced Auto but rather than listen to me when I called, the service manager had me sit there for four hours to find out they didn’t have the part I knew I needed when I called. I don’t live in the area and was in a pinch, which I told him. Totally wasted my time, did nothing to help me, and charged me for it. And in the end tried to tell me he was just trying to “make sure I got home safe” because I was there ahead of a long drive that needed to happen the same day. I felt that was manipulative and honestly sexist. My car is four years old and I did not care about the cost, I only wanted to be sure I wasn’t going to be stuck on my long drive, which I told the service manager. The first thing this guy said to me when I got out of my car and I gave him the part name that he wouldn’t let me tell him over the phone was “This is a very expensive part. But I’m not going to tell you that you need something expensive if it’s not broken.” Thanks, buddy. That’s called honesty and it’s the assumed social contract. When someone feels the need to immediately tell me “hey, I’m honest” it’s usually because they aren’t. Would not recommend their service department.

They have a comfortable place for you to wait for your work to get done. I dont like how your vehicle can get mixed up in appointments and others can get shuffled in front of you. It is very thorough work.

Update to my original posting: After detailing my experience in original posting, I was contacted directly by GM for Pat Peck Honda. Mr. Eddie Boyd reviewed my story and immediately refunded my entire bill. This corrective action has re-affirmed my faith that I can go to ANY Honda dealership and expect 5 star service.Thank-You Pat Peck Honda .............. Michael YoungI have owned multiple Honda vehicles over the years and have been to many Honda dealerships for service. Pat Peck’s Service department does not meet the quality standards of other Honda dealerships. I was charged $200 for two minutes of work, plus $24 miscellaneous shop charges. The work completed was simply putting in two screws and cost me $100 per screw. I would avoid this dealerships service department at all cost. I have reported this dealership to Honda USA.

Great service! The power steering in my Acura failed and Cuong Vincent quickly got my car in to the mechanics and kept me updated on the progress. I appreciate the thoroughness and consideration that I received. Highly recommend.

If you are looking for a Honda we recommend to go to pat peck and see mr Ron he was our salesman very knowledgeable about the working of the cars plus got a great deal on our new Accord we were in and out in a timely manner thanks Ron!

Setting up an appointment was easy, and the service took less time than I anticipated. Vincent is always professional as can be.

Thanks Pat Peck Honda. The service was fast and professional. I especially appreciated Danny H. and the service team for their efficiency and respectful professionalism. Thank you, and Kudos!

Had a great experience buying my Honda Pilot from Jason! He was great and I love my Pilot! Highly recommend!

Great experience purchasing my car. I found a 2016 Genesis Coupe online at Pat Peck Honda with 2600 original miles. Id been to other dealers and knew exactly what I wanted but hadnt found the right one. When i seen this one online I automatically knew it was the one.... I made the trek from Panama City Beach to their dealership and wasnt disappointed, the car was exactly as described... There was a little snafu with financing as I had brought a preappoved bank draft from my credit union in Florida. Since I was leaving the state they couldnt release the car until the funds cleared which wasnt going to be that day. Knowing that my bank, Tyndall Federal Credit Union had a location in Spanish Fort, Alabama, I mentioned it to my salesman Jason Howard and suggested that they should establish a relationship with them as they are absolutely the best bank in terms of car loans hands down. Not wanting to drop back and punt and seek financing at their dealership, Jason asked if Tyndall could turn the draft into a bank check and offered to go pick it up in Spanish Fort if they could. We called the bank and were able to arrange it... So I went to the casino for a bit while Jason drove about 2 1/2 hours to get the check... Now thats service!!!!! I highly recommend Pat Peck Honda, Jason Howard, and Tyndall Federal!!!! A+

I’m very impressed with the service department especially Corey who went above and beyond to make sure that I understood everything before checking me in and out. Highly recommend this Honda company if you need services and I will be bringing my Honda here again for any future service needs. Thank you Corey and Vincent.

Went to Pat Peck for first time repair service on my 2021 odyssey after being displaced by hurricane Ida. Was handled expeditiously and courteously by Cuong Nguyen. He was extremely empathetic for my problem and made every possible effort to get me same day repair but was prevented by need for necessary part. He then extended himself to assist me in arranging a rental van for my wife’s trip next day to Minnesota while taking my van for warrenteed repairs. He provided me transportation to the rental site. Later he notified when the repair was completed. Mr Nguyen was unflappable, patient, attentive and kind in being so helpful to me. I would highly recommend him and Pat Peck Honda.

Quality professional service every day and all of the time

Excellent customer service and very kind service advisor and technician. They explained everything fully and left me with no questions.

My service experience at Pat Peck Honda was great. My advisor was informative and kind and the work was done quickly. It was an easy drop off and pick up process. Definitely recommend.

My salesman Lee Morgan was so thorough with all the bells and whistles of my new car, it was so easy, and no pressure, really made me feel comfortable, awesome salesman..very happy..

I had a recap part replaced here! They were able to get me in within days of receiving my recall letter! They had excellent communication as well.

I truly appreciate the customer service at Pat Peck, they knew exactly what I wanted, they called to let me know the delivery date, if the date changed I knew, I never had to call because all my needs were meet. Chris and Inekia went above and beyond to ensure I was satisfied.Thank you so much,BM

The wait time was a little lengthy but the service person was very nice and helpful. He realized that the actual oil change took longer than anticipated and he apologized for the wait.

First service on our new Pilot. I made an appointment and showed up early was given great service.What a great experience my wife and I had buying this vehicle we selected the car, it was brought to us so we could review it and test drive it. Once we decided it was just right for us, it was detailed and serviced and brought back to us with a full tank of fuel with all the paperwork to sign all within 8 hours, oh yea the dealership is 90 minutes away. They made me feel as if I had just walked into the dealership and I never had to leave my house.

Had 4 new tires put on quickly but when I left the car was pulling to the right. An alignment was supposed to be done, but… I brought it back and they are supposed to look at it? The representative wasn’t aware of the alignment “special” on their website with the purchase of 4 tires, so I don’t believe it was done. I had no issues with the alignment before I brought it in for the new tires. Waiting…

Ron and Lee helped me get into the perfect car for my family. Highly recommend!

The automotive work is great. The customer service was poor. This is the first time I have had a bad experience and I hope it does not happen again. I dropped my car off at 0930 and did not get a call or text to let me know it was ready. I did not get my car back until after 4 pm. The person helping me lied and said she called at 1030. She did not call me. I understand things happen and people make mistakes. She should have simply said that and apologized. Instead she lied and made me wait to get my paperwork and process my pay. I am very disappointed with the customer service.

My wife took our Honda Odyssey in to get an oil change. When she got home I looked in the right fender well and the splash guard was cut so the oil filter could be easier to remove. A push pin and screw was all had to be removed to get to filter. When my wife got home I checked oil and noticed it was low and still brown.(it was never changed). When I called to speak with service manager I was treated like I didn’t know what I was talking about. My wife had to drive back up there to get oil changed again and after returning home I checked oil and was completely clear.( oil will be transparent on dipstick after oil change not brown). This was the second time work was not done to this vehicle that was told was completed but in fact was not. She was looking at another 2021 odyssey but will not buy from here!

I have been to Pat Pecks auto department now for the second time! I arrived there with great service and within a timely manner. I would recommend to anyone for a oil change. Thanks for the things you do

Very helpful and nice people made my truck buying experience go smoothly and timely.

Great team that works hard to earn your business. Would most certainly recommend!

I found a vehicle online this past weekend being sold by Pat Peck Honda that was exactly what my wife and I were looking for. We live about 1 hour an 30 minutes from this dealership so we decided that calling to ensure the vehicle was still there and not being purchased was in our best interest.My wife called and was told that the vehicle was there and was not currently being looked at. We scheduled an appointment for 4:30 to look at the vehicle and asked that if someone did purchase it we be called - we were only interested in THAT configuration and variants we could easily purchase closer to home.We left our house and went straight to Pat Peck, pre-approval check and trade-in ready. We arrived at the dealership to find that the vehicle we just drove that hour and a half for had just been sold - no courtesy call, no smoke signal, nothing.I was offered a similar vehicle that had nowhere near the features we were interested in. I respectfully declined the attempt to add leather to a base model for our trouble.Thanks Pat Peck Honda for wasting my about 4 hours of my Saturday. I really enjoyed driving that far just to hear Im sorry in person.Ive purchased from Pat Peck Nissan in the past and had a great experience. After this experience, I highly doubt Ill be back.

Pat Peck Honda in Gulfport always takes care of me, provides phenomenal and consistent service, and doesn’t try to force things/services on me that I don’t need. I have been seeing Johnathan there for years now, and he is the best client advisor that they have! Grateful for their consistent, impeccable service.

I had evacuated to Gulfport due to hurricane Ida. My car needed an oil change and tire rotation. The fabulous people at Pat Peck Honda took me without an appointment and had me out in no time. I now have one less thing to worry about. THANKS!!

I would highly recommend Pat Peck Honda in Gulfport. Jon was a great salesman and not pushy. I love my CRV!

I had an appointment for 11am for an oil change. I arrived and it was chaos. No one acknowledged me for a good 15 minutes so I got out of my car and was told it would be a few minutes before I was helped. 2 people were trying to help several people with different requests for services. I wanted to leave but really needed an oil change. The fellow that ended up helping me had no patience but was honest with the time frame My car would be ready, 2 1/2 to 3 hours. No one was friendly and welcoming. The bathroom was very messy and everyone there including the parts department seemed very stressed. The waiting room was packed with everyone waiting for 2 or more hours. I had only gotten my oil change here since I bought my Honda Accord but will definitely look for another place. Very disappointed!!

Prices were great. Staff was exceptional to not only me, but my children as well! We will be back!!

This is my go to place from now on they was so nice and made sure everything was taking care of for my car and made sure that when I got it back it was in good condition thank yall soooooo much

My sales agent was very helpful, not pushy and had a over all calm demeanor......I personally had a very enjoyable experience. I may visit again down the road....A+ .......for professionalism and knowledge of product.

Pat Peck Honda automotive service was easy and excellent! I had my car there at the appointed time, and shortly after, everything was taken care of. The employees were kind & helpful. It was a pleasant experience.

Vincent Nguyen was very professional and courteous throughout the whole process. He was knowledgeable on the model of my vehicle, and answered all of my questions. I left there fully satisfied and confident with my vehicle. I will be back for further maintenance needs.

Honda had a comfortable waiting area for my oil change today. After the point check, they were patient with me while I contacted my spouse to review which of their suggested additional services we would like to pay for, and kind when I chose only some of them.

Quick, friendly and professional service was provided from checking in and checking out. I’m from New Orleans and was happy to find your location.

Danny was fantastic. Repair work was completed in a timely manor and at a fair price. Keep up the great customer service Danny!

We went to Pat Peck Honda to see a few cars. I made an appointment online and received a confirmation email from Navid. He did not pressure me into coming and was understanding when I had to reschedule. He helped me find a car I loved and answered every one of my questions about the car without hesitation. He was awesome. Going through the process of purchasing the car was just as seamless with the Honda team and I could not be any happier with this dealership. I highly recommend Pat Peck for your used or new car experience!!Update a few months later:Went in for my first serviced oil change and safety recall on my car. They stay super busy, but never miss a beat! The staff is extremely professional and they are all a well oiled machine together. Nothing is better than a team that communicates. Keep up the exceptional service!

I had a good experience getting my oil changed at Pat Peck this morning. They were very efficient.

Ive been to Pat Peck Honda on numerous occasions to have my Honda Pilot serviced. The staff here have always been friendly & my vehicle has been serviced in a timely manner. I prefer to bring my vehicle to Pat Peck Honda, knowing I live out of state & pass by four other Honda dealerships on my way to Gulfport.Danny Hansen was my service representative today & he kept me up-to-date on the progress of my Pilot, as I knew it would be a lengthy service performed. ⭐⭐⭐⭐⭐I would recommend this dealership to anyone as the staff & service provided were top notch!

Had an issue with the finance department, contacted the GM about it and he assisted me in addressing the issue. Highly satisfied with overall outcome. Recommend this dealership for their excellent customer service.

Really liked the person who helped me .Chris was very personable and accommodating.

Ron and Todd were great. They took outstanding care of all my needs while selling and financing my new 2921 CR-V. Your team is caring and very personal. Thank you pat peck Honda Team

Great, fast service, glad I chose to bring my Honda here and will continue to do so in the future.

Wonderful experience at Pat Peck! This was my first time with a vehicle problem as opposed to routine maintenance. I was very impressed with the kind service from the staff and the timely action. My concerns were throughly addressed and I received reassurance about the issue, which was very comforting as I waited. I plan to return with any other issues as I know that I will receive the best possible care.

Went in to get my oil changed. I had a coupon to get it changed and my tires rotated. Well they come back and said that I need my other fluids change. I said ok do it. When came time to pay they told me that I couldn’t use the coupon, but they had another coupon for $30.00. I didn’t say nothing. Well I get home and the tire light comes on. So I called they wanted me to come back. By then it was storming. So I couldn’t. I check the air in my tire all 4 was low. You tell that I spent over $300.00 and they couldn’t check the air pressure. Well the light is still on, I don’t know if they really change my fluids are not after that. Since they didn’t check the air pressure. I read the manual and it doesn’t say how to turn the light off.

The service department at Pat Peck is wonderful. The staff is courteous and helpful. My car was done in record time and it runs like a champ now. I highly recommend them.

I had my CR-V serviced today. It took about an hour and a half. The staff was courteous and the waiting area was clean and comfortable.

I had car trouble while in Biloxi and Vincent set me up with some good service. Excellent dealership!

I absolutely love that Corey is closer to me now that hes in Gulfport! I loved working with him when I was going to Slidell. I look forward to working with him in Gulfport. Hes top notch!!!

Great service got a new truck very happy . Good people who work hard to get you in vehicle you want. Would rec to all my friends.

Vincent provided great customer service. He was courteous & informative.

My car was repaired, but not under warranty like I would have hoped for. Service was ok, but having car problems on vacation is horrible and scary. But when your employee (Vincent) is rude and almost arrogant it makes the situation even more terrifying. Vincent didnt let me speak without cutting me off and when I said something about a warranty he really lost interest. Telling me my car may have to sit there for weeks, like another customer or I may have to tow it back 6 hours and so on. Finally I told him sir the car is running hot, so I have got to do something. I also told him to stop talking so harshly to me. Vincent really need to have a refresher course on customer service. Thanks to your mechanics for getting me back on the road.Thanks for you concern,CSB

Very professional and courteous attention to each detailed concern I had.

Great customer service. Heather Hope went above and beyond what should be expected. With a smile the whole time! She was determined to find exactly what we were looking for...and did! Thank you!

Just bought a truck from these guys. The only reason I am doing 4/5 is because the last dealership I had dealings with were super accommodating and polite,. And quite honestly it would be difficult to beat that now... My secondary reason is that although the vehicle I purchased was mechanically sound, I do feel like there was a little bit of deception involved. Heres why. While test driving the truck I ultimately ended up buying, I didnt see any issues. The next morning I got in and it smelled like a cheap hotel room (smoke). Upon returning to the dealership I was given a what? Smoke..? Thats crazy reaction, and promptly handed a 1/2 empty can of smoke odor neutralizer spray and told that I could try this to see if it works. Once back in the truck I gave it a little spray and wouldnt you know... The smoke smell went away and it instantly and guess what else? It smelled like it had the day before during the test drive! Lol. Long story short I got my hands on an ozone machine and got the smell taken care of permanently. Thats what I get for calling them to tell them I was on my way to test drive. Thanks for the truck tho, its great!

The salesman Ron Duccini was great. He is knowledgeable, friendly and no nonsense. We were very favorably impressed with him and because of that interaction we bought the car from Pat Peck Honda. At the level of negotiations the dealership struck me as petty and greedy. They overcharged for dealer imposed options such as rubber trays lining the trunk at 3x what you can get at Amazon locks for wheel lugs at 10-20x Amazon. In addition they decreased our proposed decrease in list price by some arbitrary value down to the dollar, something like 346 dollars. Oh come on!! . This was the petty part. In the end the negotiations with the dealer diminished our otherwise strong impression of the car and salesman.

This dealership goes above and beyond with helping my parents get into a new car. I especially want to thank Teddy for helping us at any time!

THANKS COREY For my Oil Change, Timely Professional and Courteous!!!

Service was outstanding and quick. The services representative very friendly and smiled. You couldnt asked for better customer service than that.