user
Precision Tune Auto Care
2510 25th Ave, Gulfport, MS 39501, United States
Appearance
Precision Tune Auto Care
Comments
Sa
Review №1

Absolutely wonderful work and great mechanics. Everyone was so respectful and kind. They changed my compressor and everything is running smoothly. One of the best repair shops I have ever been too, 10/10 would recommend to anyone. Great work. My sonata and I are very happy !

An
Review №2

I love this place their friendly, fast, answer any questions you may have, easy to find and have the best prices in all of Harrison county areas and more! I love this place they always make you feel special!! Thank you so much for being the great place that yall are for people that need yall the most!!!

Fa
Review №3

Mike and his team were incredibly helpful! We took a vehicle straight from the new car lot to their shop for inspection. Not only did they generously make room for us in their day, they were exceedingly thorough - even showing us what they found so we could take photos, ask questions etc. Never have I experienced such excellent and ethical service in a car shop! We are taking back a detailed list of parts, prices and repairs to the dealership. Massive thanks to these guys!

Jo
Review №4

If i could sum up my first impression of Precision Auto Tune Id state the best thing about the leadership here is their compassion and devotion to excellence. Highly Recommend!

Ta
Review №5

Mike Francis is such a nice person he helped me get a oil change and gave my mom a jump and it really didn’t take long. They made me feel comfortable it was like talking to family. When I’m out in Gulfport again I’ll definitely come back here again.

Be
Review №6

We were traveling through GulfPort, MS & this is the only place that could fix our car the same day!! We were blessed. The staff took really good care of us. And the GM Mike was very nice and professional. I really recommend Precision Tune Auto Care.

Je
Review №7

Great guys... Great service.. They get you in and out... Ramone and his crew are very knowledgeable.. I trust them with my car and you wont be disappointed... Keep up the great work guys.

Mi
Review №8

Remone is fantastic. I went to get a brake light changed. He fixed it no question asked. This is a five star place. Take your vehicle here!!

Ma
Review №9

SO NICE!!! Very friendly and professional! Remone and his team are the best! Im from out of town, but if I lived here, Id come back for every oil change needed! -Mary from Texas

Ke
Review №10

Very nice people. Greeted upon arrival and services were started immediately. Will be returning.

Te
Review №11

Went to Precision Tune Auto to get a battery change. Very professional. Very helpful. Highly recommended.

La
Review №12

They change my oil all the time friendly n quick service

Rx
Review №13

The staff here is wonderful. Big shout out to the oil change crew. They’re professional, quick with accuracy and got me in and out of my oil change appointment in no time. I wouldn’t trust anyone else with my vehicle. Love this place!

Ar
Review №14

Love it get my oil change there every 3 months

Da
Review №15

This place is full of crooks. Beware before taking your vehicle anywhere near this shop. I went in for an oil change back in March and the technician that changed my oil left my keys on top of the vehicle. The keys were found on Hwy 49 destroyed. They offered to compensate me for the key fob by installing front struts that I bought from Amazon for no labor charge. I took the car, along with the aftermarket struts in for installation. My car was there for 7 hrs and I received a call stating that the work was completed. I picked up my vehicle and the very next morning on my way to work my tire rod popped off while on I-10. Tried calling the manager, no response..Once I replaced the tire rods I took the car to the dealership to see what was installed incorrectly and the dealership informed me that the new struts were not on my car and that it appeared they tried to modify the old struts. I confronted Precision with this information and they told me that one of their employees had been stealing parts and was fired, but wasn’t aware that the work wasn’t done. I have sent receipts and was not compensated for my, keys nor my struts, nor replacement cost. I have tried to contact the owner about the situation but I am getting the runaround by their makeshift “managers”. I will be filing a civil complaint against this business. Stay Away!!

Br
Review №16

Remone gave me great service today and was very respectful I really enjoyed my service.

Ar
Review №17

The staff here are amazing helpful accommodating and knowledgeable

Ch
Review №18

Excellent and professional team very accurate with the diagnosis and repair of my vehicle and prices were very affordable i would definitely recommend this place for anyones vehicle repairs.

br
Review №19

Quick and fair pricing very nice and professional staff

Sm
Review №20

I have had trouble finding honest and fair pricing for honest and fair work and after reading the reviews for Precision Tune Auto Care I decided to take a chance and get some brake work done for my 08 Chevy Cobalt. Mr. Fleming and the staff went above and beyond to take care of me and had my work done in a decent time. They now have a loyal customer out of me and will be back with my other vehicles.

Ni
Review №21

The staff was extremely professional and knowledgeable, the guy named shawn helped me figure out my issues and got it fixed right away. Ive never been in and out of an auto shop so quickly. Everyone there was friendly and extremely helpful

Ry
Review №22

Unbelievable service quality. Found root causes for the issue very quickly even though the electrical issue was complex and something that other shops the car had been to could not diagnose properly. Staff was very professional and timely with their follow up as well as transparent in what was needed to repair the vehicle. Able to diagnose other issues as well but did not push other repairs on me like other places try to do. They have another life-long customer.

Br
Review №23

The mechanics and staff here are amazing. They care about you as a person and your vehicle, not just the money. Any time I have an issue they are quick to help and dont need cash as an incentive. As someone who drives a foreign car, cheap, reliable service is hard to come by. Ive recommended this shop to my friends and family, and Id gladly recommend it to anyone else. If you want a personal experience and a new go-to mechanic, this is the best place you can find!

Ca
Review №24

I will never get my oil changed anywhere but this place. The only reason for that is david. He was amazing. Super friendly. All together it was a great experience. I highly recomend anyone in the area or surrounding areas to come here.

St
Review №25

Amazing customer service and friendly staff. Very knowledgeable and answered all questions I had. Definitely will go back.

Ia
Review №26

Very professional and had good communication during my repair.

Je
Review №27

I brought my Toyota tundra in to get my breaks looked at because I hade a really bad wobble when I was slowing down. James was the one that welcomed me in and got me started and was super helpful. Chad worked on it and found that I had other problems that also needed to be addressed. He was professional and even brought me back to show me what was wrong with my truck while I was in the waiting room. Unfortunately, the parts that needed to be fixed were under a warranty faith a specific company so he wasnt able to do the work or my warranty would be voided. But Chad was awesome and helped me get things figured out. Thanks guys!

De
Review №28

As soon as I arrive amazing customer service I had come in to get my brakes fixed and I was helped by David and James very sweet guys gave me tips on how to keep my car in tip top shape they warned that I should be careful when the roads get iced over and even gave me great directions to my next destination will definitely be back if these men are there they were very helpful and gave amazing tips for my car 5 out of 5 will be back for sure.☺️

Yo
Review №29

I went to Precision to get my oil changed thinking ok lets get this over with but ended up really enjoying the experience!!! Kindest people ever yet so professional. Two guys named David and Shawn have done my oil change and well.. There the two I recommend for sure. Very respectfull and in a rather quick manner it was splendor at its finest!!!!!!!

Ch
Review №30

Very good very professional and kind.

Fe
Review №31

GOD IS GOOD. My experience here today was very heart touching. The crew was very humble and professional to the fullest. I say thank you to the fellas that changed the oil in the van today. Awesome job. Thank you for your kindness and your generosity.I do believe that you guys will be blessed

Al
Review №32

Totally fantastic experience together so professional and so nice I would refer them to family and all

Ki
Review №33

I had a tail light go out and had absolutely no idea how to change it. I showed up with no appointment and a kind man David came up asked what the problem was. I told him the i needed my break light go out and he said it was no issue and quickly changed the light. I wasnt even late for work.

Ca
Review №34

When I left my suv I felt it would be serviced by experienced techs! When I picked it up all the engine troubles had been resolved! Im a very satisfied customer!

Jo
Review №35

The service here was great the manager James help me find the right package David and Shawn got me in and out was super friendly,polite with great customer service well definitely be coming back.

Ja
Review №36

All the guys in the shop are knowledgable on their jobs and that is very helpful when they change your oil or whatever and they spot something that can soon become an issue they let you know then

Sh
Review №37

Went to Percision to get my oil change James helped me find the right package for my car David and Shawn had amazing customer service and got me in and out will definitely be going back due to the quick service and friedly people

Ja
Review №38

David was A1 friendly and was knowledgeable and informative of services available and specials they have. Helped me decide on which package would be best for my car.

Ja
Review №39

Went in to have struts done and when we left the tire wasnt tightened and almost fell off. We went back and had it tightened. We drove away and the work they had done on the shocks and struts was done wrong and we had to take it to Firestone to have it redone. Terrible customer service and I called their Corp office on numerous occasions and never received a return phone call. Avoid this place at all costs. Payed over 600 dollars and had to have all their work redone by someone who knew what they we doing

Cr
Review №40

Excellent quick service

Ga
Review №41

Just got a new truck and needed an oil change, when I got there james Helped me find the best oil change for my truck, and when I got in the guys who changed my oil david and shwan had me in and out super fast, super professional, precision is just an all around the board great business never had such great customer service, 10/10 would recommend to anyone that has a car, doesnt have a car, likes cars, ever looked at a car, takes the bus, and even tesla owners

Ca
Review №42

Friendly and fast service.

De
Review №43

Quick & proficient service.

Ti
Review №44

I love the customer service and they have one hell of a team in there. Even the manager don’t mind getting dirty! I love it there. Wouldn’t go anywhere else.

Ch
Review №45

Always great and friendly staff. Was in and out in no time!We will be back!

Di
Review №46

Moke the GM was great

Ca
Review №47

Excellent auto shop. Great guys and service.

AN
Review №48

The staff is so good I enjoy the visit

Ro
Review №49

The worst place u can take ur car for a catalytic converter replacement. I brought my own an they said that they will charge me labor just to put them own. Well I paid for the labor, got home an there was only one converter on my truck. The guy that did the work decided to keep the other one, told the manager that my truck didnt need the other one. Remember, I paid for both to be put on and I paid 500.00 for the converters

Br
Review №50

A Mr. David and a Mr. Shawn changed my oil and they did an awesome job and they were quick about it as well. I was in and out in no time.

Ri
Review №51

Great service prices and people!

Mo
Review №52

I received excellent service!

Kr
Review №53

James was very professional + considerate of the circumstances

Re
Review №54

Friendly staff with excellent service

ro
Review №55

Chad is the best.... took me forever to figure out what’s wrong with my car and he found the problem

Sc
Review №56

I brought my H2 Hummer there today as I have just moved to Mississippi. I am one who really looks at reviews as to its a sure way to see what previous experience customers have had. Well,given there 5 star rating,I decided to drive 45 minutes to let them access what the issues were with my H2. Well,to be perfectly honest, there are no words to describe how happy I am I brought it there. I would have driven 2 hours to do so knowing and experiencing what I have. They trouble shot my vehicle and when it was done and I heard my Hummer screaming like never before,well,I was in awe. The technician was on point and is VERY,VERY knowledgeable about his trade. The manager/owner....well,to say the least,absolutely no possible way he could have been better. I would highly recommend them to ANYONE for the simple fact that they take pride in their work and the experience was second to NONE! I will continue to bring my pride and joy H2 to them and nobody else! Dont waste your time ANYWHERE else.....just take your vehicle here if it needs ANYTHING and I can assure you that it will be in the BEST hands available on the entire coast!

Ad
Review №57

I was passing through Mississippi on way to Florida for July 4th weekend. My car needed some last minute repairs. I walked in and event though the shop was fairly full. The manager Jay talked to me, explained the process and gave me an accurate time of when my vehicle was going to be ready. Not only did he fixed my car they left it better than it was before. Ive never had this level of detailed service and such a fantastic price. I wish we had this shop in TX. JAY was amazing if you are near by please ask for him as he will guarantee their work. Thanks Precision Auto Team.

Ap
Review №58

I went in for a quick oil change and left with more than I expected.Not only did I get my oil changed, I also received A+customer service;attentive,friendly,helpful,fast,efficient,caring and knowledgeable.I will return for any other service I need as well as suggest them to family,friends,even potential future guests and I can do that knowing without a doubt that you will receive the best all around service,from start to finish.J & Jt,keep up the great work and leadership for your team,after all without them,you wouldn’t be able to deliver the amazing results as they need you to do on their end.Positive attitudes,positive results..Y’all are Awesome

Ca
Review №59

I’ve been driving all my life and I’ve never ever found service like this. The staff is very professional and extremely friendly. They remember me from my second time on. They always go above and beyond. Best place in South Mississippi. Satisfaction guaranteed hands down

Je
Review №60

This place is absolutely amazing. Very friendly and very professional. I highly recommend this place. The staff is awesome. They remember you. Hands down best place on ms gulf coast. Strongly recommend everyone go here.

Ja
Review №61

They worked with me to get what I needed. Very professional and helpful. Highly recommend. They will make sure your car is up to part in the best way possible

ca
Review №62

I want to take the time to recognize Adrian and Chad. I had never been to this place and have not stayed on top of maintenance with my vehicle. They talked to me like I was family and really made me understand why those things needed to be taken care of. I appreciate them for being so patient and understanding. I will definitely return and refer people I know. Thanks for doing your jobs so well gentleman!

Se
Review №63

I have been coming here for over 3 years to have a lot of service work performed on my 2008 Ford Explorer in addition to regular oil changes and have been very pleased up to this point with their customer service.2 weeks ago I dropped off my vehicle on a Monday via tow truck because I had my alternator and battery replaced 13 months ago...Manager advised parts were under warranty, would just be responsible for paying labor since out of 12 month warranty.I paid for the tow bill and a rental car while I waited all week for them to call...Friday afternoon at 3 PM I was informed it was ready to go! Immediately when I turned the key the battery light was on...manager( Adrien) not on site ... told me to simply reset the light because he noticed it was on as well. Drove it 60 miles and alternator once again failed and new battery died on Sunday. I stopped in on Tuesday, after no return phone call, to explain my situation and manager Adrien advised it needed to be taken to the Ford dealer because they didnt know how to fix it.I requested that the other manager call me as soon as possible....it is now Thursday...no call from anyone....Will never go back again! This Precision Tune is now a RIP off with 0 customer service.Now have to pay someone else to fix after I just paid bill in full.Fair warning....if you are needing any service work on your vehicle go ANYWHERE BUTPRECISION TUNE IN GULFPORTSean CrimminsLong Beach, MS

Ch
Review №64

Great experience! I had a good experience at another location and decided to stop here for my oil change while I was on a trip out of town. The manager Jay was very professional and helpful. The staff took excellent care of my car and got me done quickly! They even had snacks out for the customers.I think Ive finally found an auto shop that I can trust! I would give 10 stars!

Ni
Review №65

James is the at precision. His knowledge and people person. Hwy 49

Wi
Review №66

I was very satisfied the people were Awesome I not surprise I am from Hollandale Mississippi.yea

Ja
Review №67

Friendly, knowledgeable and respectful staff. Always helpful with any questions I have. Competitive pricing and great value. Plus Keurig coffee while you wait!

ch
Review №68

Awesome work and fast been getting oil changes here since they opened the doors😁 fast, quick service, everyone so nice and helpful..I would recommend this place to anyone💯👌😁

Je
Review №69

This place has given both me and my car awesome service every time man! Good job guys! Good business, good service, free coffee & water! Awesome awesome awesome💪🏽

Ar
Review №70

The manager JT, love him ! the only place ill ever come to get my oil changes.

Na
Review №71

They safe my little bubble bee! Broom Broom and Back in the road! YES, YES, YES...Thanks to Jay.

Sa
Review №72

Very professional auto repair place. All techs were so personable and patient. They worked quickly and had a smile for everyone who came in. Thank you for your help!

An
Review №73

My husband and I were on a trip from Atlanta when the shield plate on the front of our car fell partially off. We stopped at precision tune auto and they were so helpful. They helped us take the piece off, found a replacement part on the internet for cheap, sent us the link so we could order it ourselves, gave us advice about replacing the part before taking the car to the dealer - and didn’t charge us for any of it. We were in and out of there in 20 minutes.I only wished we lived closer so we could go there all the time. So grateful to these guys!

La
Review №74

Jt is a excellent person who gets da job dne on tyme n u want b disappointed bout thanks again ❤❤

Jo
Review №75

Great customer service! Jay is an awesome manager. He takes care of the customers and he remembered me! I won’t take my cars anywhere else!

Ch
Review №76

Hands down this was the best experience I have encountered getting my oil changed! I was in and out despite the fact that there were others ahead of me. As soon as I pulled up I was greeted at my car. My wait time was I believe about 20 minutes. The staff was friendly, knowledgeable, confident, fast, & efficient!!! OVERALL EXCEPTIONAL SERVICE!!! I know where I will be going from here on out!

Sh
Review №77

Excellent service Ive been taking my cars here since 2014, never been disappointed yet. Location is convenient. Personnel are polite and efficient, whats not to love?

L’
Review №78

Great service! Great employees! They work hard and they try their hardest to get you in and out! Great on prices and they work with you! I highly recommend them to any and everyone!! Great job guys!!

Ms
Review №79

I always get the same care. Im super basic and Im usually in and out.Thats why I come back every 3 months. Today I heard the front desk manager tell a customer over the phone that yes we do close at 4pm; however, we will wait until the tow truck deliver your vehicle and STILL take care of you. I could literally hear the relief of the panicked customer. Everytime I go there, there is always some customer in crisis mode. They same thing happens each time. Their concerns are handled with professionalism. They keep cranking out the jobs regardless. To them, a problem is just a job that hasnt been completed yet. Complete job, problem solved. So no need to worry....they got you!

Le
Review №80

This service place have excellent customer service.(start to end) I called to make an appointment and they told me I didnt need one. They took me in and out in about 30 minutes. Cool fact, they recommended me to have some other repairs. I denied them at the moment but next day came back to get them done! Battery need to be replaced; just like the Manager(Jay) told me. I replaced the alternator too and On my way! to Texas no issues. I which they staff like them on my city! Very pleased I will recommend this place to everyone!

MA
Review №81

When you leave you know you are safe and they are so nice. He was very helpful and there was a fair price. Thank you.

Am
Review №82

This morning this group inspected a car for me before I decided to buy it. They were very explicit and led me in a good direction and were VERY kind. I can not express how professional the staff were and how FAST the car was in and out. Great big thank you goes out to precision auto on 49. Absolutely fantastic and I recommend anyone looking for car care to take their vehicle here!

pa
Review №83

They treat your car like there own.

La
Review №84

Call ahead with an overheating classic car, talked to 2 different technicians that said they could work on her today, 10 minutes later we arrived to be told they cant. Very disappointed!

kr
Review №85

This place was honestly amazing. i used to go to NTB all the time, and then they decided to screw me over and i needed to find a new place. this place already had good prices so i was sold, and just for an extra sweet cherry on top (since it was my first time here), the man up front cut my cost from probably 45-50 to only $38. it was great!!

xe
Review №86

I had an older vehicle that I had driven 2.5 hrs straight the night before with no issue. Went to leave the next morning and the car wouldnt go anywhere because the brake system had seized up. Not only did precision take care of all the issues my car had, they also stayed over 2 hours past closing time on a Saturday to insure it was finished that day so I could continue with my travel plans uninhibited. Thank you!

Ta
Review №87

All the employees there were very nice and accommodating. They took their time to explain (and at times re-explain) things so that I understood. They were able to work with me to get me a great deal on all the car services I needed. I left there very happy with my service. This will definitely be my new go-to car service place!

La
Review №88

The best ever nice very nice staff I will not go anywhere else with my cars......words cant be expressed how great the service is💯💯💯💯💯💯💯💯

Bi
Review №89

I LOVE ALL OF THEM THE GET ME IN AND OUT DEFINITELY JAY AND ADRIAN

S
Review №90

Excellent work and a place you can trust! They don’t overcharge, very friendly service and quick! Highly recommend to anyone hunting a new place for oil changes and much more. I was searching and glad I found them!S. Robertson

Ta
Review №91

It was horrible and I will not never take my car back there again.The mechanic thats there is lazy and slow. I advise everyone to just get a oil change not no major work. I hate the place. They mess my car up.

Ka
Review №92

Adrian and Roy were absolutely wonderful today and made the whole experience a breeze. Theyre both very sweet and kind men that are very knowledgeable and leave lasting impressions. Thank you gentlemen so very much and Ill definitely be back!

Di
Review №93

This is the place to get your car fixed 😁❤️😊. Excellent 👍👌 service, reasonable price. We went in to get break pads done,and thank G-d! We had a broken axle.We were driven and picked up,so we could get our groceries!And could afford to eat the rest of the month 🤗!Just saying!

Vi
Review №94

We were visiting Biloxi when we had car trouble while getting gas at a service station next door to the Precision Auto, our car would not start. The manager and employees were so very kind to check everything out, get us a new battery, install it and send us on our way. They made this experience very enjoyable considering we were 800 miles away from home. A special thanks to all the kind young men for helping us. I would highly recommend this Garage to everyone. Great trip and glad to be home.

Or
Review №95

My experience at precision was a great one, the mechanics go out there to help with your vehicle and make sure everything is in tip top shape. Especially mechanic # 204 he really knows his job well I bring all my vehicles to precision and will continue to do so. Thanks guys

Ke
Review №96

In and out oil change. Very fast and friendly.

Ja
Review №97

The customer service is excellent. From the moment I approached the building I received a warm welcome from Adrian. Not to mention the service was speedy. And all the employees were friendly. I will be a returning customer. Thank you Precision!

Ka
Review №98

Fast service. Super helpful and knowledgeable. Able to answer all questions without any hassle. Prices are great and affordable and you know you’re getting a great job out of it. 10/10 would recommend.

To
Review №99

They always do an excellent job for me i love the guys there there so hands on.

La
Review №100

Very friendly and efficient staff. the shop manager breaks it down to you and lets you know that they are there to serve you. And does not try to sell you something you DO NOT need. I am in the process of getting a tune up and they are throwing in a free OIL change .WIN WIN!!!

Information
18 Photos
100 Comments
4.7 Rating
  • Address:2510 25th Ave, Gulfport, MS 39501, United States
  • Site:http://precisiontune.com/GulfportMS
  • Phone:+1 228-575-3484
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Similar organizations