Bought two packs of their cookies on 10/30/21, the sugar cookie with M&Ms and chocolate chocolate chip. My wife was eating one of the M&M cookies on Monday 11/01/21 and there was a large piece of a blue latex glove baked into the cookie, and she was chewing it in her mouth before realizing it and spitting it out. Kroger is being shady and four days after we first reported it are they now contacting consumer affairs. Kroger only wants to reimburse the cost of the cookies and sweep it under the rug. She has spoken with the store manager and several different corporate departments including someone from the CEOs office and they keep transferring her to other departments and ignoring the fact something this gross and hazardous to little ones or those with latex allergies truly is. Buyer beware at this location AND in buying any of their brand bakery items.

If you are in a hurry and theres only one check out, please go check out at Starbucks. You can also check out at the floral department. Some Kroger stores will allow you to check out at customer service. I use the liquor store to check out sometimes if the lines are ridiculously long. Just keep in mind if you do check out in the liquor store, no weighable produce, 10 items or less, no shopping cart and no you do not have to buy liquor.

The new marketplace area is great and has 4x the selection of meijer. However I was unable to buy lunch as there was only 1 register open on the 1st of the month so the line extended through the entire produce area. If there was a quick market checkout like some of the giant eagles Ive been to, it would be 5 stars.

This Kroger is VERY clean! I LOVE Kroger!

This is a very clean & well organized store. I like it that they are more of a super store.

Beware! I purchased 9 $25.00 visa gift cards from the gift card kiosk when the cashier handed me the receipt I looked to make sure the 2x fuel points were on my balance. NOPE! I asked the cashier why and she said I dont know you would have to go to customer service. I went to customer service and she took my receipt looked at the gift cards and said we dont give points on visa gift cards I said then why are they displayed on the 2x Fuel points Kiosk. She said I dont know sorry I cant help you.

My girlfriend likes the pipeline punch flavored monsters, this is the only store I know in the Columbus area that sells these in packs of 8, the other stores I’ve tried only sell them individually .

Before the Holidays I did my Christmas Shopping here. Really enjoyed coming to this Kroger. However, after an interaction with Jon & Joshua (supposedly a supervisor) at register 7, I dont know if I will ever return to this Kroger again. As for now, they have Lost my Business. The reason for this is all because of Jon (who doesnt even look old enough to sell alcohol) told me he needed to scan my ID to sell my purchase. Well, I dont allow for my ID to be scanned, & I informed him of this. I told him that it is not Ohio Law to due so, will he please sell me my items. He refused. I told him that he was more than welcome to touch, & look at my ID to verify that it was in fact, a real ID. He again, refused. My first concern is that if you have someone working behind a register, they should be fully capable of reading an ID to determine whether it is fake or not. If they cant do something as simple as that, then they really shouldnt be working behind a register. Period! At this point, I asked to speak with a Supervisor (Joshua) who upon coming over to register 7, already seemed to be having a bad day. Everyone knows the look Im talking about. He came over & told me that it was Kroger policy that they scan my ID. FIRST of all, that is incorrect. Kroger has no such policy. I even asked him where it was posted so I could see, & he said that they had no written policy or a policy on the website. ?!? How can you say it is policy but not provide one? They both still refused to sell me my items. I sincerely hope that the reginal manager/corporate sees this to ensure that in the future, your staff is properly trained to know that a customer CAN indeed, refuse to scan their ID & you simply check it manually.

Never doing the online order/store pickup again. They were out of 1/3 of the things I ordered. Why have it available on your website when you dont have it stocked? Also got shorted some items I got charged for. The whole point of this was to avoid going in to the grocery store. Now I have to make another trip to a different grocery store to get the things Im missing.

This location is clean and staff are friendly. The isles are a little on the narrow side in some places which makes it difficult for people who are in motorized wheelchairs to get through.I have had good success with click list at this location.

I have always liked this store until I was there last week and heard a deli employee tell another employee that she should continue to have her kids and her grandchildren visit during the stay at home order. NO ONE in the deli was wearing a mask. This is especially concerning when the ignorance is so obvious. COME ON KROGER!! EDUCATE YOUR EMPLOYEES OR AT LEAST SAVE YOUR CUSTOMERS BY REQUIRING MASKS IN THE DELI!!

Never returningAn older bagger lady made a remark about me having my child with me while shopping then proceeded to make a remark about me not wearing a mask when I have a health condition. Felt discriminated cried the whole way home. Never again

Great when they have what you’re looking for. A lot of times they don’t. That’s my Only complaint and it’s only because it happens often. The area is growing so try to keep up!

I don’t believe my son was treated fairly as an employee. He was told he wasn’t doing his job which I don’t believe. My son has a severe mental delay and believed he was doing a good job. They need better management! People who know how to coach a person when they feel they are not living up to their expectations. He felt he wasn’t liked and now I believe him. Kroger’s will never get another penny from me or my family.

I love shopping at Kroger and now that this story has been completely remodeled, it is honestly a treat to shop here. The beer and wine tasting bar is a neat addition. The deli has expanded to include board head and the meat counter nearly doubled! Also a great Whole Foods and fresh produce section as well! Love ❤️

Its a nice store in a nice location. However I went in to buy the 2 L of decaffeinated Diet Coke and the 24 pack of decaffeinated Diet Coke. They only had two bottles of the leader. And they had no cases of the canned 24 pack of decaf Diet Coke. If you advertise a special, you should have the product.

Bad men’s restroom by the pharmacy. Needs remodeled all over again due to the vandalism problems.

Very large. A Kroger Marketplace tends to be. The area was nice and seemed updated. The store was clean and the shelves were fully stocked. I would love to visit again!

An excellent Kroger Location. Recently remodeled. Abundant choices in about every category you can imagine, sparkling clean, wide aisles, a fairly quick check out. Worth the visit if you have not been here since the remodel.

I always shop at this Kroger and I always have great service. My visit today was over the top! The cashier I had - Bob - provided the best customer service I have experienced for awhile. He was very helpful with what I needed and greeted the customer after me with the same great attitude and she also had a smile on her face while starting the checkout process.

Getting better slowly but surely.I would consider giving them 5 stars if they brought back the walnut milk product... it got replaced by peanut milk... who the heck wants peanut milk?!

Nice store, don’t waste your time with the Pharmacy, takes 3-4 hours every time I need a prescription filled

I love shopping at this store. However, here are my 2 biggest complaints:1. What self-respecting store the size of this place only has 1 mens restroom and only 1 stall in it?2. You need to teach your employees proper policy, and just how to care. As I was about to enter the restroom, this guy was going in before me with his shopping cart with merchandise in it. He pushed his cart right into the stall. But walking right out of the restroom at the same time was a Kroger employee. This employee NEVER said a word, and just let the man push his shopping cart right into the stall. Just...wow!

The people that work in the meat department need more and better training. Im constantly waiting for someone or having to go to customer service for assistance. Stop hiring tweens and put some adults with better manors in there!

Everything from soup to nuts! You can get your daily walk in at this location. The staff is pleasant but baggers need training. I would recommend this store highly.

This Kroger is huge. Very clean, well lit. Has housewares and clothes too which is unusual for a Kroger but not a bad thing. Its part of what made it so large.

The cashier was Great!!! Really appreciated it. Rhonda helped me with my coupons, new how to answer my question on the free friday download. A really great cashier!

One of my favorite grocery stores in the area due to their friendly staff and fast checkouts. They always seem to have checkout staff and self checkouts available. During very busy days they still move the checkout lines quickly.

Great grocery store that has been changed, allowing the shopper to purchase more than just food items. Store was clean and inviting.

Best Kroger in town! I love the wide variety of health food and vegan products available! Very helpful!

Very nice place very clean and they are very friendly. Always good deals going on also. This location is very large also and has a clothing selection.

My go to store in town. Love the cashiers and variety of cereals

I have been using Kroger pharmacy for a few years. Like other places it can be slow but they give estimated time and usually come close to the given time. Most of the time employees are nice.

Great place Friendly Service help from all employees. Best Kroger I been in. I tell everyone about how nice and clean this store is..

Love Kroger, the store is under construction and remains open. I understand that this is quite a challenge, I just wish that i could still navigate through the tall plastic walls and find my groceries somehow.

Great choices but cashiers have no idea how visa gift cards work the person I was with told the cashier that she was buying them for her grandkids in Guam he scanned the cards charged her for them and it wasnt till she got outside she saw it was only valid in the U.S.

This is one of the better Krogers in the Columbus area. Very friendly staff and normally have everything you would need at a grocery store.

The BEST Krogers around. Great experience EVERY week

Pharmacy line was long. Pharmacist came and opened another one. Wait wasnt too bad.

Exceptional variety of organic and fresh food, excellent service from Thomas is the seafood section. Love the Starbucks and woohoo deals

Its great! People are friendly, its not too busy. Prices are good. Although it feels kinda empty st parts because of the remodel.

The best Kroger in or around Grove City Ohio. Could use an upgrade, and they are aware as it is in the process of one. Likely will give 5 stars after the upgrade. Good management, decent staff.

That Krogers should keep cashiers! If you want to keep your valued customers! Dont play down to the competition! Hire people who are inovational

Busy but asked the butcher how much the shrimp ring was. He said $7.99. Get home look at receipt said $11.99. Put prices where you can see it.

Love the upgrades! Staff is always friendly and this locations Click List staff is THE BEST!!

This is a beautiful store! There are so many new offerings available and the staff is very helpful.

Great place. Clean but do need more karts though. Glad they did something about a creepy guy that was stalking women in the store. Happened to my wife and heard that they banned him from coming in. Glad they are about the safety of their customers!

Great store!! .....too bad the Pharmacy not good at all.The line is always out the door long with only one person working.Just takes days!!! Thay don’t even bother in moving fast.

It wasnt too bad and we bought some food drinks and a card

They were great for a few months after the renovation but have gone downhill quickly lately. Losing our business to meijer

This Kroger by far is one of my favorite places to shop. Management seems to really care about customers. Thank you Krogers.

By far a better Krogers then the one on Georgesville Road

This Krogers has a deli inside that serves both pizza and Mexican street food (burrito bowls). I understand that you are paying for not having to go to a second place, but the pizza is subpar and the Mexican food smells rotten. It may have just been the vegetables in it. The deli is not really worth the $. The rest of the supermarket is superb. Hence why it gets 3. The market is a 5. The deli is a 1.

Nicest Kroger in Columbus area!!! No giant liquor store in the middle clogging up the whole store and Isles are not cluttered up either :-) Far west sid West Broad St management should come take a look !!!!!

Worst Customer service of any store ever. Wish i vould do 0 stars.The employees clearly are not taught that you need customers to make money.Every department of the store there are teens stocking shelves that wont move for customers. Today I got to stand at the deli for five minutes as the two employees worked on prepped items. I got ones attention. Told her what I needed and she went back to doing what she was doing. Another man walks up gets helped. Im still standing there. I tell customer service who clearly did not care as the man walked away as I was talking.This store is horrible in every aspect!!!

Love my Krogers, I know the store so I enjoy shopping there.

Good

I love this Kroger branch, grove city, I love the vegetable and meat selection although some of them might be a bit expensive compared to walmart, the quality is more better and Its always been organized like the shelves except after black friday or last minute christmas shopping, all in all this is my first go to place when it comes to my main grocery list like the meat and veggies.

Wow this is huge. The prepared foods and Starbucks are my favorite!

Clean store, extremely helpful, friendly staff and usually well stocked...

This krogers is fantastic. My husband and I were so shocked with the variety .

The baggers and the the cashiers are never attentive. I have had to bag my own groceries so many times because they were playing around. Tonight when I needed help at the uscan I had to wait 5 min for the attendant to come back from playing with the baggers. The pharmacy is terrible as well. Never have my meds on time and I am talking about a margin of days. I half to order my meds early hoping they will be ready, and half the time their not. Worst Kroger ever!

First Kroger I have ever been to that you can get fresh food made on the spot and also buy clothes!

A nice shopping center with friendly staff. They also carry just about everything you need

Love the renmodel, personnel were very helpful and quick

Love, Love, Love this Krogers. Always get OUTSTANDING from all of the staff EVERY visit. Keep it up Kroger

My family refers to this location as good Kroger. 😂

Being not able to walk very far right now I went to a Krogers that I thought would have plenty of scooters available but not one was charged up enough to make it through the store. 3 different scooters later I just gave up

Very nice employees.....clean store....everything is fresh......

WONDERFULL STORE WELL STOCKED! WELL LIT, PEOPLE TO HELP YOU, CLEAN STORE! I LOVE IT . ALSO THEIR ELECTRIC CARTS ACTUALLY ARE CHARGED EVERYTIME I GO! THE ONLY PROBLEM IS IF YOU GO AISLE TO AISLE IN STORE BATTERY DOSENT HOLD! I WISH CORPERATE WOULD CONSIDER DOING SOMETHING TO (BATTERY LIFE TIME) OR WHAT EVER IT TAKES WHEN YOU NEED TO SHOP AND YOUR HANDICAPPED AND NEED TO GET THINGS AND PERHAPS HAVE TO BE IN THE STORE A WHILE. IM TIRED OF ESPECIALLY WHEN STORE CROWDED, THE CART RUNS DOWN AND ALL MY FOOD IN CART AND IM JUST STUCK.. KROGER STORES PLEASE FIX!!! ALSO GENDER ROAD STORE PLEASE FIX THEIR CARTS!! THANKS

Always clean and welcoming... They have most of what we need and Kroger participes with Shopkicks!

Love the new market place upgrades. They finally finished all the construction.

Give it 5 stars. Remodeling but learning where things are now.

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Have been a loyal shopper of Krogers, but the remodel of this store makes it impossible to find anything. Whoever designed the layout wasnt thinking.

This is a nice large store with everything from trowls to towels and lots of food.

Theyre turning this place into a Superstore. Should be awesome when they get it done.

They are going about the remodel all wrong. If you have 3/4 of a shopping centers parking lot destroyed and closed for months and keep closing more of it the you are dokng something wrong. Also inside you cant find anything and the new layour is way to choppy. I doubt that even once its finished (probably at least more than a year longer at this slow rate) I will be returning to shop at this location. Giant Eagle and Meijer are just as close and have the same things.

Always fun here with continued remodeling, new products, more choices. Prices comperable

Under construction now so its a little hard to find your stuff. Will be nice after the construction is done.

Under renovation but this KROGER is kept CLEAN & WELL STOCKED.

This is one of the best Krogers Ive ever been to

Never actual lanes open. Today at 6pm on a Thursday. 2 lanes open. A dozen ppl at each self checkout area. I don’t likeGiant eagle but it’s time I switch until this store is better managed/staffed.

Its convenient, clean and the employees are friendly and helpful. Great selection of food.

Nice shopping center, has alot to offer. A bit of a parking problem now as kroger is remodeling into a market store. Right down from freeway.

Great selection. Nice setup.

They are forever changing, improving just for us...love my Kroger no matter what city or state.

All check-out lanes were open and lines were moving fast! Cashier was friendly and courteous!

The Kroger pick up service is amazing.

I popped through for a few items on Feb 12, 2016 you were out of Kroger Large Eggs. I dont understand as a staple how that is even possible. I try and support this location as everyone is very friendly, the store is always clean, but your making it very difficult.

Nice store. Its under construction right now. Going to be a Kroger Marketplace.

They have a bar at one of the grove city locations. Had a glass of wine 😁

Always a fantastic place to buy groceries!

We had 4 people with us, took 4 sushi samples (1 per person) and the guy that makes sushi yelled at us & another customer as he was taking the samples behind the counter. Kroger, you let employees treat paying customers like that? SMH

Busy, but otherwise a very nice location with a friendly staff and decent selection.

With the new renovations going into place, this is gonna be an amazing place to shop.

Ok krogers, I didnt love the layout of it before, but they are remodeling. Im anxious to see how it turns out.

Good variety of foods and drinks and everything

Best Kroger around the area. Clean, easy to access, friendliest staff around.

They seem to put the freaks and odd balls in the liquor store. Can you please just get someone who doesnt talk to himself or thinks he the police to work the counter?