Great customer service with wide selection of frames to choose from. Clear and upfront with costs and options, with super fast service (my glasses were made in 20 minutes)
Walked in to pick out two new pairs of frames and left the store with a smile on my face. So fast and easy and the staff is so helpful! My glasses were ready within 20 minutes of me leaving the store! Will recommend to everyone I know that are currently looking for a good place to purchase their glasses!
Jana was very professional and friendly and helpful that I was able to walk out of the store 100% satisfied with my purchase. Eyemart Express is lucky to have such a Customer friendly employee, while mindful of the Companys needs as well. A very rare and valuable attribute these days.Thank you Jana Elizabeth Sanford🤓😉
I desperately needed glasses. I called and they were able to fit me in for an eye exam. I picked out glasses and came back an hour later to get them. I can actually see what I am typing so I call that success. Thank you!
Super fast.. had glasses under an hour. Thank you so much and truly appreciate everything. Greatest customer service!!!
Everything went great. Lots of frames to pick from. Fast service and the prices were great. We will be back. My husband made an appointment to come back in July. Looking forward to see them again at the Grove City location
Very pleasant everyone showed respect helped getting our glasses ready my daughter and me only waited 47 minutes and our glasses were ready I just love eyemart I am bringing my husband there
Exam went very well. Quick and painless yet through. Josh, who helped us with picking frames was amazing! He made the experience the best. Very knowledgeable and had a great eye (no pun intended lol) for helping pick styles that flatter. We left feeling very satisfied with our experience and purchases.
I always shop at eyemart express,the salespeople are very informative and always find the best deals to save money.The selection of frames is well displayed with the most popular brands,always a pleasant shopping experience,my favorite store for over 10 years now
I have been going to Eyemart Express for years they have always been professional. our glasses are correct and the provide value.
My son needed a new pair of glasses after losing the pair he had for almost a year. The glasses were made in 5 min and we had the most wonderful specialist helping us named Jana. Will come here again for all our optical needs!
The best thing about eyemart express is how FAST they get your glasses done. I got glasses for myself and my daughter last night and they were done in 6 minutes! Ive learned not to even leave the parking lot because Ill just be turning around and coming back.
Fast, friendly and caring ... beyond excellent customer service on the phone and in person with a price far below other stores with more added features. They didnt try to sell me something that I didnt need but she helped me find what I looking for. She even helped to decide what looked best on me. Her help was much appreciated.
The staff was great. And I got my glasses sooner than expected
Great customer care and both pairs done under 1 HR.
Very kind, welcoming staff. Jana was sweet and made sure that I understood everything with insurance coverage and cost. The store has a great selection of frames at affordable prices including name brand. They had her glasses ready before we got home. I will definitely be back for all of us needing glasses!
Great service and staff. Glasses in 23 minutes.
Everyone was so friendly. The service was fast and even saved me money. I will return there everytime.
I was very pleased with everyone at their store!
We walked in with my husbands prescription and these folks could not have been more helpful and friendly. We were helped by Jana and she was top notch!!
This place is awesome! There selection and variety of eyewear is amazing. Their show room is clean and very nice. The people who helped me were friendly and polite. Shelley helped me during the process start to finish. I ended up purchasing 3 pairs; 1 for good, 1 sturdier pair for work and a pair of prescription sunglasses. They were all ready in just about an hour. Shelly helped me with a perfect fit. First timer, won’t be my last. I was very impressed!
Everyone was very friendly, knowledgeable and professional.
This 2 pairs of glasses for $38.95 is the deal of the century! My glasses broke and i needed an emergency pair until I could get my regular prescription reordered. Im also do for an eye exam so i didnt want to invest a lot in an emergency replacement pair of glasses.I wish i had asked the name of the womyn who assisted me because she was superb and deserves recognition. She was very friendly, helpful and efficient.They make the glasses on site which is another big plus. They are usually ready in about an hour. My only word of caution is: dont show up 1 hour before they close and expect to get your glasses that same day.They had excellent COVID-19 precautions in place. I felt and was perfectly safe.Eyemart Express really helped me during an emergency situation. I cannot function without my glasses. Now, I not only have an emergency replacement pair of glasses, I have two!!! As far as the glasses themselves, they are fine. They met all of my expectations and more. Thank you Eyemart Express!!!
Fantastic place, awesome staff and they were able to make a prescription for my god forsaken eyes in 20 mins! Really came in handy since I broke mine at work a day prior, would definitely recommend to anyone and everyone
The employees were friendly and helpful. My options were explained to me in a way that gave me a cost saving options. My glasses were done even faster than the two hour predicted time. When I picked up my glasses, customer service was good as well. I now have two pairs of good fitting, well-made glasses. Thank you Eyemart Express Grove City!
Very nice people. Great deals on glasses. Always get my glasses here.
I had excellent service. They were following all Covid guidelines. I am a senior citizen and felt so comfortable with that. I had an excellent clerk.
Got to this location around 2:45 with my daughter to purchase new glasses with her prescription. Waited and waited and still never got called. First thing I did was sign in when we arrived but they kept calling everyone else. After sitting and waiting for 45 mintuies we left after asking the employees whats going on. Seemed they didnt care that we have been sitting for some time with no help. Checked to see if our name was on the check in paper it wasnt they started a new one ! Not happy with todays service.
Customer service was pretty good.
Eyemart Express are the best, I enjoy the employees and I’m blessed with my fourth pair of glasses in the last 3 years... I was so happy and bless that I got my family and friends coming... I just wanted to thank you and I truly appreciate you’ll service
Terrible location lied to me and wouldnt return my glasses. Called corporate and they told me to not listen to the grove city location. The guy josh was rude and wouldnt listen to me I told them I spoke with upper management . Go to the Hilliard location much better Or Americas best.
Very polite friendly and helpful!!
I hate my glasses and they arent worth the price I paid. Plus the people tried to tell me that maybe its my second opinion prescription. I know my eyes and glasses, they messed up the frame and now I cant even wear them. Will not be going back
I had broken my glasses the other day and was in desperate need of a new pair of glasses. My current eye care office was trying to charge me over $600 and that was even with insurance. I got recommended here and Im so glad I did. I was helped immediately and ended up getting 2 pair of glasses for $150. I even got them 30 MINUTES after ordering them. All the ladies in the office were so helpful. Especially Jana. This place is seriously a lifesaver if you are looking for an affordable pair of glasses. Especially during an emergency like mine.
If You choose another service... Im sorry for You. These Professionals are the best, hands down!!!!
Had to pick up my fiances glasses.. And the staff and service was great!! Fast and Friendly!!
Excellent experience! I typically go to a local eye doctor, who began charging ridiculous prices for any eye wear (even WITH insurance).Because of that, I knew my prescription sunglasses were going to be especially expensive, so I began looking around. I came across Eyemart Express and they helped me tremendously. I got two near pairs of designer prescription sunglasses for $200.00. I previous would have paid almost $300.00 for just ONE pair of eyeglasses.I will be returning to purchase my eye wear (including sunglasses) from here again.Also- the sunglasses were ready within 2 hours of me placing the order. great for a quick purchase before going on vacation!
The staff is extremely friendly and down to earth. I was stressed about breaking my glasses but the lab had my glasses ready in half the time and I was out the door quick. Great overall experience, thanks for that.
I just had my glasses made at Eyemart Express. The gentleman was so helpful in picking out my frame. I didnt realize there were numbers inside of the frames for the width and they have to be a certain height for no lines. There are quite a number of frames to choose from. Prices ranging from$19.95 to 149.99 was the highest I saw. I did buy one get one at a discount. He did give me an estimate first in case I wanted to change something. He then promised me that they would be made in 2 hours. I went to lunch and they were done within 25 minutes. I then went to pick them up and they were perfect. The staff all work together and are nice. It is a very good place to get eyeglasses made!
Everyone was very friendly! We signed in, we’re called within 15 minutes. Our assistant was knowledgeable, fast and efficient. I bought 2 new pairs of glasses with both progressive and transitional lenses. One pair was finished in 27 minutes and the other in 40 minutes. I tried on both pairs, one fit perfectly and one pair needed a slight adjustment to the arms. All in all I have two beautiful pairs of glasses and I was in and out in an hour!!
I love going to this place... the people are so helpful and nice. Their glasses are priced very affordable and they have a excellent selection. My glasses were ready in less then a hour. My girlfriend was so impressed she is taking her business there from now on. If you need eyewear go to Grove City EYEMART 😎
The optometrist visit was pretty quick and thorough I felt. I chose the no line bifocals which I had never had bifocals before and not aFan of the progressive style lens. Wish I would have understood before choosing this style. Not their fault, but will know for next time!
I got 2 pair of no-line bifocals, one regular glasses and one polarized sunglasses, and they were ready in one hour. 61 minutes to be exact. The service and selection of frames were both great. Im so happy with them. I even got a discount for working at a school. Ill definitely go there for all my eyeglasses needs in the future. Id checked another place first, but they didnt have a lab on site so it would take 2 weeks to get my glasses. I need to see now, not in two weeks. Love them. They were patient while I tried on probably 50 frames to pick the two I liked best, also, some of them I tried on repeatedly to compare against other frames. Love, love, love. I highly recommend them!
Great awesome employees here who take the necessary steps and time to make sure your glasses are a perfect fit and your insurance companys plan is done properly before the final transaction is accomplished
Very helpful!
I broke my glasses over the weekend and need a new pair fast that wouldn’t cost too much. I got two pairs for a fraction of what I’ve paid in the past. Even without insurance! I won’t go anywhere else’s from now on. Super fast and super friendly/knowledgeable staff. Great job!
Jana warden was super amazing!!! She has a wonderful personality and a lovely lady. She made my time here wonderful. If you come here ask for her she make sure you have a good laugh.
When I went in to pick up my order there was a forgotten item, but when it was brought to their attention they quickly offered a gracious solution. I will definitely be a return customer!
I was there 2 weeks ago and my glasses are already ruined. I have worn glasses for 10 years and have never had a scratch on my glasses, but these have been heavily scratched. When they are not on my face they are in my case.The nurses also gave me the wrong eye exam and when I asked to get the right one they said I would have to pay out of pocket. I will never be coming back. If you zoom in on the glasses you can see a little bit of the scratches.
Friendly amazing service, and both pairs of my glasses were done with in an hour of the order being placed!
I desperately needed to replace my glasses before my vacation and was able to get a full exam and glasses made in the same day. Prices are reasonable and it only took 16 mins for the lab to make my glasses! This is the place to go for fast & friendly service!
Excellent service. Staff is very nice. Super quick service. I had my new glasses in less than 2 hours!! Will definitely return.
People where friendly but not happy of results. Bought one set of frames that where large in size and put regular poly progressive lens in. Received them and could not see out of them. Took back and tried more expensive lens. Got them back and still couldn’t see to read. Every thing was blurry. Had to go back to cheaper lens but had to pick out smaller frames to accommodate the progressive lens better. This should be something the sales person had said something when I picked up first frames that they may not work with progressive lens. They are ok still reading is blurry a bit. I asked about refund for more expensive lens and was told No because I had had them changed four or five times. No protection was offered or put on last set of glasses.
This is the second time I have gone to Eyemart Express. The first time was with my grandson who had suddenly broken his prescription glasses two days before the start of the school year. He went back to his regular optometrist and they of course said it would be 2-3 weeks.Within an hour, we had two pair for him and he did not have to go to school without glasses.As an adult, that has happened to me and I just stopped at the store and bought readers. Reading glasses are made for adults, not children.I was skeptical about the quality and if they could truly get the prescription glasses done in such a short time. I was impressed not only with the convenience of getting glasses within an hour, but the quality of the frames and professionalism of the staff.The selection, service, convenience, and quality was consistent in my second visit to get glasses for myself and my husband.We will definitely refer others to Eyemart for their eyewear needs.
Loved the service and the employees were absolutely wonderful. Would HIGHLY recommend this place to anyone needing glasses. I have the progressive lenses and had a problem with one of my first pairs and they gladly remade them with new frame too. Wonderful place to do business with. Thank you Eyemart Express!!!!😊👏👍
All great! Short wait! Professional staff! Reasonable prices! Easy access! User friendly on-line app!
The technicians were very friendly, courteous and helpful. She helped me pick a frame that suits me and explained my insurance. I will recommend Eyemart Express to all my family and friends!!
I’d like to send out a great big THANK YOU to Eyemart and Jana at my local Eyemart onStringtown Road. I had an issue with a pair of glasses that were out of warranty that I felt was a defect with the frames. I contacted customer service and, within 24 hours, Jana from my local Eyemart, had contacted me. Within an hour of talking to her, I had a new pair of frames and glasses! I am so thankful to Jana and the great team at Eyemart. I will feel very confident in recommending this location to all my friends and family.
Eye exam on point. Everything was explained. Many frames to choose from. Very helpful and all insurance options explained. Awesome prices. You need to visit here.
The gentleman their was amazing I had my 2 year old with me and was very patient with me. And I will be going back very soon to pick up my sunglasses thanks again.Also the eye doctor there was really 1 on 1 and upfront and honest about my eyes . She is great everyone was overall very helpful and kind.
It was my first time getting glasses ever and I wasn’t disappointed. Everyone one was so helpful and they had both pairs of my glasses within 25 mins of buying them! Excellent service!!!!
I had an appointment with another spot but it was going to take a month or two 2 get my exam and glasses. I called eyemart and asked do they do walk inns they said yes but it would probably be a few hours cause they would have to try and fit me in. It took 20 minutes after I got there to get my exam. And they said I would have my glasses by 7. But it only took like 30 minutes. They was so nice fast and clean plus the glasses and frames are cheap. Great place to go
Absolutely wonderful service! Everyone was very kind and helpful. Once I picked out and paid for my 2 pairs of glasses the were done and ready to take home in 20 minutes! I was so amazed! I will for definitely be a returning customer.
Listen this place tech is just simply awesome. Staff fun friendly and good at what they do. Now it was expensive. (My insurance didnt cover) However I got almost exactly what I wanted had a wide selection of cool frames. Come to think of it I could cut the cost but the glasses were just too cool to go cheap. Need glasses same day this is your spot.
5 stars from me for Eyemart Express! I have been getting my glasses from there for years and have never been disappointed. The staff is very helpful, knowledgeable and friendly! I dont think Ill ever go anywhere to get my glasses. Not to mention, they had my glasses ready in 15 minutes!!
I was treated with respect. The service was done in a timely manner from the exam to frame selection to the fitting. Ihad a good experience. I will use them again.
I highly recommend Grove City Eyemart Express. I was seen in a timely manner and the optometrist was great! I picked out 2 pairs (one pair free) and they had one pair ready for pick up in 14 MINUTES and the other pair in 17 MINUTES. As a busy mom I was impressed.
My son is 3 and got his first pair of glasses. The staff did a great job helping him choose the glasses he liked and did a great job explaining to him how to take care of them. We got two pair because they were running a special and the prices were amazing. They were ready for us to take home in less than an hour! Great place and great quality!
Ive been going to Eyemart for my glasses for a few years now, and I havent been disappointed yet. The service is friendly and quick, the selection is affordable and well-varied. Honestly, the price is the best part, it seems everywhere else charges an arm and a leg for something you need replaced annually. I would highly recommend Eyemart for your vision needs.
I called because i’m out of town and i needed a right eye contact to last me until i got home and they were so sweet they gave me two trials. everyone was super sweet too
Fantastic experience all the way around! The selection was great and the staff was very professional and extremely helpful. I would definitely recommend eyemart express to anyone for all their optical needs.
I was telling a friend of mine about Eyemart Express. She needed new prescription Sun glasses. She decided to go to Pearl. Vision as they accepted her insurance. With $630 for the sunglasses, insurance paid $175 and she had a $25 off coupon, they still cost her $400.I just got new glasses no line with hard carbon lenses and non glare coating and a matching pair of prescription no line polarized sunglasses for $630. They gave me the receipt and paperwork to send into my insurance company. I dont know how much they will pay. So mine was 1/2 price of Pearl Vision. Two years ago the two pair of glasses was $400 at EyeMart Express. Eye exam was only $60. Good deal!
I went in on a Saturday picked out my frames and I got progressive lenses for $79 and a pair of sunglasses for $59 and they were ready within 35 minutes and that was amazing for us working 8-5 people didn’t have to wait two weeks to come back and pick up my glasses great experience at this location!!
I had the greatest experience being able to do a diabetes eye appt and get glasses the same day. Ive never had that before. Joshua was a great customer service rep there who helped me pick out my glasses. Thanks for such great and fast service.
Great service. Seems like online frames are a little cheaper though
Told us our 6 year old needed glasses with a bio vocal of all things. Took her to childrens today for second opinion. She has 20 20 vision. I couldnt believe it. What the hell is wrong with this place 😡😠😠😠.
My husband and I both purchased glasses. We had a great experience! Cara was a huge help with a lot of knowledge!
Great experience. Fast friendly service. Glasses in less than an hour and the price wasnt jacked up because they did it quickly.
Very helpfully and it was amazing that they were done so quickly within 1 hr !!!!So many styles to choose from and deals with buy one get one half off!! Very affordable!!!
They took the time to explain to me everything. Ask question about my work so I got the right frames and stayed in budget . Was told a hour got a text 28 min later glasses were done could not be more happy will return again
In all of the 55yrs+ that I have worn glasses, I can truly say that I have never had a better experience. The product and selection are amazing. The representatives are extremely helpful and courteous. Eventhough they were really busy and it was close to closing, I was not made to feel rushed and was treated with great respect. I am now a loyal customer and will refer all of my family & friends to them.
Great selection of glasses at great prices! Christa was very helpful in helping me find the right pair of Sunglasses and everyday glasses. I highly recommend this location and the services that were provided
UPDATE2020 This is our second time returning to this location and was happy to be assisted by Jana for a second time. My now 5 yr old daughter needed more glasses due to her prescription changing and Jana was wonderful with her. She was very patient and gave her many many option for our budget. Thank you so much. We will be forever customers.2019 Jana and kurk were very helpful with my 4 yr olds prescription. Got helped as soon as i entered the room. When i returned to pick up her glasses i was helped as soon as i signed in.
Gone in multiple times and was ignored and waited for 20+ minutes. Then I just went in, finally did get service, only to find out the frame pricing is actually bogus, as I would be getting charged almost $200 for what should have been under $100.
Needed some new glasses in a hurry and Eyemart Express helped me find the perfect glasses which were ready in under an hour. The customer service at the Grove City location was outstanding. Could get back to teaching the same day!
Absolutely the best service.. And the lady who helped us her name was Shelley shes awesome I would highly recommend this place
I came to Eyemart Express Grove City only an hour before they closed with a broken pair of glasses and they were still so nice to me and got my glasses to me same day! Im so grateful for the service the offered me... Christas was amazing! Ill definitely let everyone I know where to go if they are in need.
Absolutely love the staff! They make getting my glasses fast and easy!
Wow what a super group of folks! Not only fast and friendly but took extra time to ensure I was adjusting to my new Bifocals. A-One all the way. Thank You
Great customer service. Answered all the questions that I had went above and beyond!
Always fast and friendly. Didnt mind that it took me forever to make a decision.
I am always well taken care of at Eyemart Express! Staff is always friendly and very helpful.
Great place get glasses I would recommend anyone.
The front of the store is great service and staff. The eye doctor is horrible with customer service
This was my first experience with Eyemart Express. Friendly staff, very helpful. Had my glasses 2 pair of transitions in 28 minutes from the time I placed the order. Will definately use them again.
Great experience the optometrist sales people are very knowledgeable and helpful. They were very quick and efficient with notifying when the glasses were done. they made everything very easy and comfortable with a friendly environment.
I lost my glasses and I am severely nearsighted. I arrived at the store with less than hour to get glasses quick and I was text to pick them up at 6:42! Almost no waiting. 2 pair for 41.00 dollars and change! I will be going back for a designer pair very and sunglasses very soon. Good customer service also.
Firstly they only had one person working when I came in... I waited for over an hour for them to turn me away because apparently they do contacts separately... I wasted an hour of my time to get absolutely NOTHING
They did an awesome job, see better than I have for over a year.