Friendly Helpful Staff. Found What I Was Looking For And Mire

Shopping my last Sallys..must be a company policy to be rude. Totally a turn off...and they want you to buy a bag to carry your purchase home. No thanks

Love different colors of nail polish and associate was very nice as well

I went in to get acrylic powder for a friend for her birthday and the worker told me that if I signed up for their reward program then I would be getting a $5 off. The worker made it seem like I was getting it off of that purchase then signed me up for it and told me it would come in my email. I waited for over a month for it and nothing came through. I called the customer service and they said that there wasn’t anything they could do about it unless I had the store number, purchase number, date, and the amount of my purchase. This is bs. It’s an over priced store with terrible customer service.

This place is okay. Not always consistent in what they carry. Brands seem to come and go more than they use to.

Super nice staff & they always help u find what u need or answer questions

Very nice place and very helpful employee !

They were the only place that had the shearing scissors to be able to get hair cut

Ive actually only been in here a couple times. But, when I did go in I was always so excited about all the different beauty supplies that they have there! They literally have something for everything having to do with Beauty in this store! 😗

I had a wonderful experience at Sally Beauty. The woman that worked there was very helpful. I will definitely go back there for my hair supplies.

Yall need to learn your own policies so I can return my used curlers.

S0tore employees very nice & polite

I returned a curling iron I bought yesterday that I purchased in Springfield at this location today. I am from Springfield, but live in Columbus now.I didnt want the curling iron. It was overpriced and had terrible online reviews; I walked right across the street to T.J. Maxx and purchased one with a better brand name, more features, and HALF the price. The Sally curling iron box was unopened and still sealed.Upon returning the curling iron WITH receipt and as a Sally Card holder, I got fed a line of, Our policy is that you typically return electrical appliance to the store where you purchased it. Well guess what? The associate wasnt stating their policy verbatim...Im not driving to Springfield to return an unopened, unused item with receipt. Below is their policy; dont be fooled by them! Know your consumer rights!Electrical items and shears: May be returned for refund or exchange with an original receipt only, and dated within 60 days of purchase. Without original receipt dated within 60 days of purchase, we do not offer in-store credt or return. If product is defective, the customer must contact the manufacturer directly to take advantage of their warranty.

They were very friendly and helped me find everything I needed

Normal beauty supply store. Usually slow, so the store is clean and organized.

We did curbside pick up today! Thank you!!

Everyone was very helpful and knowledgeable

The lady gave me the wrong products and i spent $30 on it and now I can’t return it so now I have to buy more hair dye to make my hair go back to brown

Very expensive for makeup. But its an ok place

The cashier helped me find the right color

The new manager there is some TRASH!!!

Found what I was looking for, some eye brow stencils