Unbelievably better experience than the other place. Honest, trustworthy, upfront and forthcoming with all the details. I really appreciate Johns expertise and friendly attitude. Top notch service and integrity. Highly recommended! Thanks so much!
First time going there. They were pretty great. Out of all places i called for this particular part they were the only ones who had it and for a decent fair price👌👍
Great service and good customer service. Thank you Jim for helping me all the time
Best customer service I have experienced at any used auto parts facility. Big John helped me out on a part I couldnt find anywhere in Ohio and earned my future business!
A good place to find car Engines & Transmissions
After scouring the entire city, they had what I needed and for a really reasonable price
Excellent service & prices! My Brother & I were on the hunt for a very specific truck door. We tried several other parts yards with limited success.We searched Google and found Columbus Auto Parts so we decided to give them a chance. Im extremely glad we did because they had exactly what we were looking for at a great price. Their sincere customer service was much appreciated. They even stayed a few minutes past close so my Brother & I could get the door we needed!I will for sure be a returning customer.Thanks again
The guy by the name John he is nice honest and he knows his parts
Each of the workers was great. They were helpful and went above and beyond. I searched five big salvage yards all of which didnt have my part. I came here and found it almost immediately. I will be returning.
No speak nicely with me, office guy speak like shrek, I just ask one part and I said to me attiguo away it’s close, toooo rude
Horrible service, the front desk people don’t know what their return policies. Was told that we were able to get CASH back and they refused to give us our cash back even tho they sold us a bad part. The staff was rude, especially John, he would not let customers talk and was just very hostile toward people. They are unable to run their establishment in a timely manor. I called and was told that they the part I needed pulled and sitting on a shelf (was told that there were “multiple”) and when I got there they didn’t have any pulled and I had to wait two days for them to pull the part. I will never go back nor will my family.
Their pretty fast about getting your parts ready
I have known Jim for many years and he is honest and has a great heart
One of the best place to get auto parts and order auto parts
Very pleased
Nice guys, very helpful on the phone and in person. They pick the parts and have them ready for you if you call ahead, or you can come here and do it yourself. Reasonable price as well. Recommended.
Lots of parts, very friendly, they let me remove my own parts
Great customer service and will have parts waiting for you to pick up if you call ahead and ask them to. Awesome change in the salvage yard business. Wish everyone was as nice as they are in helping their customers.
These guys are great! Jim the owner gave me a sweet deal on some parts for my Volkswagen. Better pricing and way better customer service compared to the other salvage yards in town. They will from now on be my first choice to find parts.
Expensive as hell might as well buy new
April and Jim wonderful people easy to work with them. El mejor lugar para conseguir partes de automoviles.
My husband called in advance to reserve an engine we needed for one of our vehicles. After they reassured us that they would hold it until we would be able to get it (just a few days out), we received a call THE NEXT DAY saying that the engine is no longer available. Really poor customer service and obviously not trustworthy.
Awesome customer service and caring staff that know what they’re talking about! Would recommend as the best auto part yard in Columbus!
Very professional willing to help, young ladies on phone very knowledgeable. Could feel the smile thru the phone!
I worked at Cantleys Auto Parts for over 21 years before leaving to a new location. I have to say that we have the best customer service around town. I have always believed in great customer service and that is why I am here now.
Owner was very nice made sure I got my transmission after driving 2 hours
Always resourceful if they don’t have my parts they always help me find a place that does
Owner took great care of me and helped me get the part that I needed. Great experience.
Typical salvage yard, not well organized, lot of confusion as to what interchanges and whats in stock. Good thing going is that the counter personnel is bi-lingual. I personally would go elsewhere when I need used parts. The counter people were friendly but the owner was rude and short with everyone.
Great experience just on the phone. sent pictures to my phone of the parts Im interested in. even if the parts dont pan out to be right, the help was polite, and eager to please.
Ill tell you what the ladies at the front desk year or so rude I will never do business with this place again. They gave me a part that doesnt even fit my car and she told me she might have to give me store credit. two times Ive been in this location and the lady at the front desk has been extremely rude. And the fact that they sit there and talk in Spanish the front of the customers is just extremely rude.
Fair prices but call before you go their inventory is not the same as online as they dont update often
They are willing to go out of their way to help you. Thanks for making it easy
Off the beaten path but found the hard to find parts I needed. Great yard and knowledgeable staff
Awesome service, really friendly ppl, and they know what they doing.... Highly recommend...
I drove three hours for a hood they claimed they had. Then when I showed up nobody knew where it was all of a sudden and when they couldnt find it they made me search for it. Super incompetent people. Will never go back.
I called and asked for a chevy malibu 2013 part the lady laughted and said u know we dont have that .... if i knew i wouldnt have called !
Deal only with Jim and you will get good deal.
Best damn used parts in the land with the best crew in the state
In & Out Very Organized
Great service! They really went out of their way to help me!
Very friendly and accurate will see you in future for parts
Its best I say nothing here . Ok
Got me the part I needed at a fair price
Great place nice service will go again
Awful they close m-f at 5pm I show up at 4:30 and they are already closed and this has happened 3-4 times now. Not to mention how rude they are
Come on in n get ya a part they got em
I called about a vehicle they had for sale and was told that it hadnt arrived yet and that they would call me back as soon as they got it. Instead it was sold to someone else. Not very professional
Too expensive stuff (parts)
Very nice place to do business with
Wonderful experience with great people and a clean facility
Large selection of used parts. Had exactly what I needed.
Good place to go for parts
Great place to buy use cars
They did not have the part pulled, I had to wait almost an hour
Worst yard Ive been to in years!!
Did not have the right part.
Well I like home their clothes they help me
Great people always
Real nice people
Great staff
Youll get anything
Perfect
Only salvage car are sold here
Awesome staff
Good
Quality used parts
Great place
Very helpful
Good
Great
Friendly people
Best
Very kind