I am a homeowner. I am detailed, thorough, picky and not easily impressed. I’ve designed and general contracted the construction of a 2nd home. I’ve been accused of being an engineer, a lawyer and an architect, though I am not any of these.I’ve had my share of unreturned phone calls, dead ends, know-nothing sales people, hype, unfulfilled promises, no value order takers, and disappointments. Working with Teri Coulson-Wilkes on my recent window replacement project was different. Really different!Teri was responsive from the first moment we made contact and all the way through our involvement. Her return e-mails were both prompt and useful. Some were obviously written at times and on days when one normally expects the average supplier to be on personal time.She knew how to leverage inside supplier contacts to get detailed technical answers quickly so the project was not delayed, even in today’s strong market when everyone is busy.At every moment she displayed a high level of respect for me as a client. As with all large and complex projects there were bumps. If an issue developed, she never hid from it. She faced problems head on. She was always upbeat. More important; she brought a high level of integrity to the table to work out a resolution so we could move forward.Teri was a partner to me on my project. I could not recommend anyone more highly for a window or door project.