Took our car in to get painted. Signed a contract for the car to be painted the same factory color. Days later received a text stating it would be several more hundred dollars to get that color. 5 days after the car was suppose to be ready we went to pick it up and there was a large paint imperfection on the front bumper. Was told they could take some of the price off but it would void the paint warranty. Who does business this way? Would not recommend to anyone.
Sarah was great to deal with and prompt in communicating. That said, if you are looking for a quality paint job this is probably not the place to go. For the cost I think the paint quality is about aligned as any other body shop would be charging 2 to 3 times the cost. I ended up having to take the vehicle back for a 2nd trip due to some runs in the paint as well some other issues. Those issues were addressed for the most part but new issues were introduced that I am just going to handle on my own. Auto painting is certainly a you get what you pay for type of quality item. For the price I paid I am OK with work, no thrilled but OK. If you want a real quality paint job expect to pay a lot more than you will here. For me, I was painting a 20 year old vehicle hoping to get another 5 years or so out of it and I think this will work.***UPDATE: I have replied to the owner per their request and will update if anything changes.***UPDATE 2: As expected, Maaco did not respond to my email. They should not ask for information if they have no intent to respond. Pretty sad customer service.
Travis was friendly and helpful with my claim. Look forward to seeing their work in the weeks ahead and will update further.
Research prices on line. Specials started at 300. Then around 400-500. Took car convertible no body work. Touch up paint $1150, all car paint over $2000. Crazy. But the salesman was very polite.
Great company🤓great people😇
My dad would be so proud to see his truck the way it was when he bought it. Thank you so much. Happy customer🙂
My 2017 Ford Edge was rear ended. I brought the vehicle in and received a repair estimate of $2200 from Sarah. I chose the “elective” repair that would allow us to save some money using after market parts. When I brought the vehicle in Sarah was not present but Tristan checked in the car. I told him we had an estimate. While checking in he causally mentioned we were not in the system and asked for my wife’s information. He read through a contract and asked for her initials. Something about him gave me an uneasy feeling so I called the next day to confirm he would call us if the price we would pay would be over the quote amount. He then told me he had lost the quote and was billing us and the insurance company for the full amount of the settlement. When I told him I would pick the car up he said they had already started work and ordered parts that I would have to pay for. . He also told me that by law he had to fix the car to factory standards, Both untrue. I had been unable to find my copy of the quote so he thought he had me. I asked my wife to pick up the car and if they refused to give it to get a bill for what it would cost to release it. When she went to pick it up she found the $2200 quote in the glove box. When we presented this to Travis he said it was $1600 to low. At this time I had lost all trust in the Maaco and asked for the car. We received no apology but had to pay $220 to get the car back.
Highly recommend these guys for any body work services that you may need. Left my 2011 Maxima for just a full paint job with Urethane base/clear on Wednesday morning and got it back Monday afternoon. An extremely professional and seamless process for a very competitive price.
Nice employees helped, explained everything
Treated with respect, checked my vehicle over and gave a good estimate. Vehicle was painted and it looks brand new. Would recommend their service anytime. Did a fantastic job on my vehicle.
I am very happy with Macco body shop my car is like new,and only needed 1 day for fixe.
Good place to get the car body fix they will help with fixing the car body and will negotiate with u and help u
These guys are great
Black spots in white paint on 1 of 3 panels; store manager said they wont take care of it. Franchise owner happened to be there that day, he said he wouldnt do anything to take care of me either. The total was $456.02. I dont know about the rest of MAACO but Im going to stay away from any of the three that the franchisee owns - and make it known.
Very professional and quality work. They gave a complete run-down of all the work and what to expect. No push or up-sale. They detailed the schedule and delivered ahead of schedule. The work was fantastic. Could not be more pleased.This was a complete repaint in original color. My care looks fantastic. Highly recommend.
Sarah and rest of staff are good people..Made me feel at ease. Great doing business..
Extremely helpful and friendly staff. Stated goal of 90% of new condition is about accurate.
I actually didnt use their service because (Sarah) referred me to another business for a type of repair that would better serve me. That honest opinion will make me come back.
Great service, my 2000 Toyota Tacoma looks brand new. I dropped it off on Thursday and it was ready by Tuesday morning the next week. I would highly recommend MAACO to any automotive owner looking to get a new paint job.
Truck looks great! Had a glitch in repair, that was fixed to our complete satisfaction. Staff was patient, knowledgeable and professional to deal with. Would recommend Maaco to friends.
If you need your vehicle painted do yourself a favor and call Maaco of Greer! My car looks brand new! I cant thank them enough, it looks fantastic! Their kindness, professionalism, and attention to detail is unmatched!
We have had several vehicles painted by this Maaco location and the work is outstanding. Sarah and Travis are very knowledgeable, friendly and easy to deal with. I highly recommend them!
Excellent paint job of my prius front and back bumper with great color match! Very personable and friendly staff. No waiting. Car was done promptly even during the holidays and i noticed they vacuumed it out as a courtesy! They were half the price of the dealership!
The people up front are always smiling and willing to help. Theyre work is exceptional and I will bring every car that needs to be work to this maaco. They have earned my loyalty and then some. Couldnt ask for a better establishment
I would advise anyone NOT to take your vehicle to this location. By far the worst customer service and paint job. They even broke a brand new grill that I ordered and observed myself in perfect condition prior to leaving it with them. Travis claimed that they find out it was broken when they were Messing with it yes! Thats how he word it out... not installing it but messing with it...The paint job sucked... very sloppy... I believe my kid would of had done a better job with a spray can... I give a star... otherwise I wouldnt be able to post my review... but dont deserve it! Sad my friend will have to consult an attorney now to have issue resolved.
I had another auto done here when they first opened using the special that was offered and loved the result, however this time around I brought in another auto and the deal was no deal, things changed a lot! I probably will not be back.
I was disrespected, insulted, and received poor quality work with a worthless warranty. Do not take your car to the Greer Macco.Now the long story.On 10-7-19 I dropped off my 1996 Ford Bronco for a two tone repaint. I told them I wanted the best paint job they could do. A couple of days later they called and told me that the owner of the business said my vehicle was not worth enough for them to do this level of work to with out an $800- $1000 deposit before they would finish painting it. They told me this after they had sanded the car down for painting. To me this was very disrespectful and insulting. If they had told me this before they agreed to do the work I would have had no problem giving them a deposit. Two days after picking the car up I realized they did not paint the roof. It does not look like it was sanded and the only paint on it looks like some over spray. It does not even cover the original paint. The car is taller than I am and I cannot see the roof without a step stool. I called them and spoke to the manager who told me to bring it for him to look at. I showed it to the manager the next morning. He told me they did not warranty paint on fiberglass and seemed very happy with the crummy work they had done. The warranty papers I was given does not say anything about not warranting paint on fiberglass so I guess he just made that up. When they were sanding the car they left the rear window open and inside was covered with sanding dust which they did not clean up. I will have to pay another paint shop to fix the mess they made on the roof. In short I will NEVER take any more work to them.
Maaco did a fantastic job on my vehicle. They were very nice people on giving me customer service. I would recommend any one to this company in getting their car painted. Five star rating. These guys are the best. Give them a try.
Sarah was so helpful and informative. They did a fantastic job at a great price in a very short time frame. Highly recommend!!
Had to call from their lobby to get someone to come see me. I was told sorry, we dont Buff.
Need a vehicle painted HIGHLY RECOMMEND Maaco in Greer, SC!! Made my old 97 Rav4 look new again!! Daily email to update status ready when promised and they all really care about the customer, was also 1500.00 less than other estimates I got! Didnt want to sale it because its AWD will go anywhere now looks better than new. Go see Travis, Sarah and Jasmine really will love there customer service! The bad reviews on here truly believe its another body shop trying to damage there reputation! Mine and the others who rate high are telling the truth. I run my own Roofing company and with me and them customers are king!! Exceeded my expectations
Maaco in Greer did a fantastic job on my daughters scion! They explained everything to me and my wife. They updated us every day! I would never have expected that great of customer service from a body shop. And to top it all off my daughters car looks great! I would recommend them above any body else because of service and quality.
I just got my 98 Camry painted. It looks brand new. Sarah and Travis in the office were super helpful and nice. I cant wait to drive my new car. Thanks Maaco. Reasonable price, too!!
Great golly, WOW !! Took my Lexus to Maaco Greer because the car had rather severe crows feet cracking on both the top and the upper surface of the rear trunk lid. I also had a rather minor dent on one rear fender and a fairly minor dent on a door, plus a few scuffs and abrasions here and there. Sarah at Maaco explained in detail what they could do for me to make the car look superb again, and quoted me $625. She said the car would be done in 5 days. After 4 days I was told I could pick the car up the next day (day 5 as promised!). The honest truth is I wasnt sure what to expect, but I was actually wonderfully thrilled to find the car looking absolutely superb ! The body work was done to perfection, and the paint they sprayed was a very high quality Sherwin Williams automotive paint which gleams from every angle. If I had taken my car to Lexus and spent $2000. or more the car would not look any better ! Thank you, Sarah, and thank you Maaco Greer. Im TOTALLY thrilled !
Im rating the Maaco Body Shop in Greer, SC with 5 stars. The shop returned my vehicle looking so much better than it did...even prior to the car accident I was involved in. The service was just as good as the work. Travis and Sarah were friendly and thorough and worked with my schedule and my wallet. I would recommend them to anyone. Very pleased!
Fantastic job on painting my hood and front bumper! Looks like brand new! I couldn’t be more pleased. Sarah and Travis were very helpful. Thanks!
Hey guys had my 2004 Chevy van painted. Color change from red to grey,it looks great. Had one small place with light coverage. Sarah and Travis are great, going to fix the spot up.. The van was in really bad shape now it looks like knew. I may start using as may daily driver. I could not be happier for the money. Thanks to the whole crewMartha Powell
Great Customer Service! Employees very knowledgeable and explained everything. the car looks like It just came off the dealer parking lot. Looks Like Brand New!
Sarah the manager was great! Kept in touch with me in Florida so that I could make timely arrangements to get back to SC to pickup my car!! The car looked beautiful after repair!
Did a fantastic job on my Infiniti. Sarah you are the best. She keeps you informed and has a great personality and attitude.Great paint job TEAM. From L McDowell
Great service! Friendly and attentive to all my questions, concerns. My car looked terrific! They buffed the headlights and they looked like brand new on a 2002 Jeep. Sara in the office is great!
Worked wonders on repairing a previously repaired roof. Paint was cracking and leaking, poorly repaired 8 years ago. Travis and crew did absolutely the best job. Also worked well with me on a hood issue. But thats a review for another company...
Best experience in town. Impossible to beat. Other shops were almost double the price. Had my work done fast within one business day which is exactly what I needed.
Maaco is very easy to work with. They gave me all up front cost with no hidden fees. They painted my old car that needed a lot of work and it turned out like new which was amazing. I love Maaco and will come back for all my paint needs!
Sarah was so very knowledgeable about painting cars and took the time to answer all my question.
I had my window motor replaced last year at this location. Due to Sarah and other customer/auto service I returned today. Again...fabulous service!! This is my car place! and that feels good. MAACO of Greer! Thank you for your for you service!
Had Hail damage on my car and they were quick and professional, and so very patient with insurance and myself. Very thankful for their customer service. Will definitely be recommending.
Maaco did an excellent job with my 2003 Nissan Altima. My mirror was hanging off but which is now fixed to perfection, paint job has no smudges. Its very professional work and Its honestly a 5 star from me.
Travis was great. He searched until he found the right color for my motorcycle and the finished product exceeded my expectations
I was very satisfied with the paint job! The customer service was amazing! Everyone that works here seem to be very great - happy individuals - Sarah was awesome! Loved her!
Trailblazer was wrecked and they got it looking brand new. Better than before. Totally happy.
I am extremely pleased with the customer service!! Will keep coming back for more help when its needed!!ThanksVivian
Great staff and really quick turn... quality was better than expected from Maaco. Highly recommend.
Very easy to work with and does excellent work. I took my car in to repair some serious hail damage and am very pleased with the results.
Fantastic job on my F-150. These guys made it look showroom new. I highly recommend them to anybody. Great job!!! Thank you!
Macco of Greer did an amazing job!!! They called me just about every single day with updates on my car. I had an accident with a deer that required body work and they took care of everything. They were amazing!
Our daughters 2004 Civic is in great mechanical shape but the body and paint was old and tired. The body had a few bangs and bumps from previous owners. The roof hardly had any paint left on it. Travis, Sarah, and the crew took great care of us. The body and paint guys did a very good job on this civic. Took many years of old and ugly off this car. Although not perfect...for the cost this was the best bang for the buck on refurbishing an old civic, Thanks Maaco!
They did a great job on the repair of my car
I went to Maaco to repair my car through my insurance. They never sent to the supplement to my insurance company so I had trouble with my rental car being extended the proper amount of days. When I went to pick up my car on a Monday it wasnt done until right before they closed so I had no more days with my rental car. The damage was to the rear drivers door and when I arrived the inside of my door jamb was not properly reshaped and there was a paint chip on my back bumper that never got repaired. When I pointed this out to him he told me to take my car, return the rental car, and we would deal with it after the July 4th holiday. He offered me no explanation as to why my car was not properly repaired except for that it was not part of the estimate. clearly he had not looked at my car before he brought it to me as he was very surprised at the lack of proper repair. now I have to deal with another rental car and another weeks worth of an unrepaired vehicle. I do not recommend this particular Maaco to anybody. The service was terrible and they do not work with Allstate Insurance very cohesively
Sarah and your staff did an excellent job with my vehicle. Fast and convenient experience. Thank you, I would definitely recommend Maaco.
Great work! pleasant experience! They kept me updated the entire time! They have excalent customer service! I will be recomending them to everyone I know!
Did a phenomenal job painting my truck in a quick manner of time & was very affordable.
Prompt, efficient and A+ customer service.. Maaco did a great job and we will definitely use them again if the need arises.
Go elsewhere! Had bad hail damage and read the good reviews on here. The shop is right around from my house so I gave them a try. The repair itself went okay, roof was destroyed but paintless dent removal did a decent job. I am very dissatisfied however with the poor replacement of my headliner after the bodywork and the damage done to my car from being worked on and stored at the shop. I was contacted by Maaco and they said they would be in touch to resolve my issues, never happened. The ability seems to be there for the bodywork, but no attention to detail and they are ready to get the money and get you out. Definitely not recommended.
Everyone was polite and courteous. Loved the paint job! Excellent service.
Love love love Maaco#1
Very dishonest people especially travis there manager. They painted the car WRONG COLOR and then had to repaint the car 3 times and still did not do as promised missed so many spots, TO MUCH ORANGE PEEL. It took them about 1 month when i was promised 1 week .Told me one price for a back bumper and when came to pick up the car they changed ne 37 dallars extraAnd when trying to talk to travis about all this he said cant do anythingALL THEY DO IS LIE LIE AND LIEFor the price they charge here you can get a better job for 1/4 price somewhere elsePLEASE STAY AWAY I WILL BE TRYING TO GET IN TOUCH WITH COMPANY TO GET MY ISSUES RESOLVEDI WILL ASLO ATTACK PICTURES FOR PROOFPLEASE PEOPLE STAY AWAY CAUSE THEY WILL ONLY TAKE YOUR MONEY AND CARE LESS ABOUT YOUR CAR ....WAITING FOR THIS LOCATION TO CLOSE SOON
Professional, excellent price for the quality.Courteous and attentive to good customer service.
I absolutely recommend Maaco! My 2001 VW Bug looks fabulous! They even restored my cloudy headlights.
See Sarah at Maaco. Very professional and very very knowledgeable about paint. I would recommend Maaco to anybody for paint or repair. I would use Maaco again if necessary.
Great poeple,nice place to go,straight up and honest work,highly recommend anyone to go there for any body work and paint job very satisfied .Thanks
They did a real good job on my Dodge Dart. I would use them again. They are going to do the bumper on my truck next week let you know how it goes.
Maaco has been the BEST with painting and repairing the door - Love my Clemsen car! The Service was WONDERFUL!!
A little bit late but worth the great paint job.
Great customer service. Very honest and dependable. Highly recommend them.
The paint looks great. It matches the truck. Quick turnaround.
Rob did a great job explaining everything and he delivered the car within the time period he told us when we dropped it off. I would recommend your company to others.
They did a great job working with us and made my daughters car looks 1000 times better.
The representative who helped me was very knowledgeable and extremely courteous. I would recommend Maaco to anyone.
I am very pleased with the service at Maaco paint service. I will be back again, my car is like new.
Satisfied with the color of paint, the shine on the truck. Over all the paint job looks great.
Friendly, helpful staff explained services very well. Finished product looked great.
Really good job all the way around. Fast and excellent work.
I actually visited two Maaco locations and ended up choosing this one not only for the courteous staff, but on top of being recommended by a previous customer, I was explained everything that would be done. It looks awesome.
Great job it looks like new. Would recommend this Maaco highly.
Very professional and user friendly. Excellent job matching paint to bed.
Old car looks great! Staff very helpful and timely.
They met the expectations of fixing my hail damaged car. When I was picking up I saw few quality issues (chrome mouldings were not clued, hood paint on viper blades etc. Overall good.
I am very happy with my car they done and outstanding job.
Excellent service and great paint job. This is the place to go.
Great job! Will send future work! Excellent customer service!
Only four because my air freshener went missing when I got my car back.
Great work! Knowledgeable & polite, very pleased.
Did a good job and n a reasonable time and very helpful. I would recommend them to others.
Great working with this business very good work was done on my car a+
Great job painting my Honda. They delivered everything they said that they would. .
I think Maaco if great, they did a great job on my 94 Mustang.