Excellent customer service! They offer everything you need for enjoying life on the lake or any waterway. Friendly and highly knowledgeable. Definitely visit their store - youll be glad you did.

The only reason I gave them a 1 is there are no zeros.I have been a professional Technician for many years. My friend brought a boat in to be diagnosed and repaired and they charged well over $200.00 and did nothing. I had to bring it home to my shop and replace the fuel filter, clean the fuel tank and replace the fuel line and primer bulb because of bad fuel purchased on lake Greenwood. I spoke with them and they said they could not duplicate the problem. Whatever happen to looking for the obvious.

They usually have what I need for my boat, however they are definitely more pricy and slow to check out.

Cant rave enough about Gunnells! Working with Mark on our boat order went so smoothly. He listened to our needs and suggested items we had not thought of along with recommendations on add ons that did not really have a return on the investment to help us cut costs. Thats what customer service is all about!👍

I attended a boat show and spoke to the owner of Gunnells about various boats. In deciding which trailer to also purchase, he said unless I planned to take the boat to other lakes (which I dont) that I didnt really need a trailer. He explained how his company has a policy of coming to my particular lake to service boats, and if I scheduled the service when a neighbor also needed service, the service charge for making the trip would be split among anyone who participated. Additionally, when I went to the dealership to purchase the boat, the salesman, Mark, repeated this same promise. HOWEVER, THIS IS NOT TRUE!!! I needed warranty work performed and so did my next door neighbor. Gunnells refused to do work on his boat until the part for my boat came in. They put him off for a full two months. When my part finally came in, Gunnells did both our repairs, but charged each of us for the full service fee. To put him off for two months and then still charge him the full fee, and to charge me the full fee as well is unacceptable. Both the owner and the sales agent lied to me. I will not support this business and will be sure everyone in my neighborhood knows about the deception as well. Yes, they FINALLY did agree to split my fees in 2019 AFTER I reminded them (repeatedly) of their promise. Oh yes, and several other neighbors had to call them to complain then, as well. Even in their posted reply, they stated that they didnt change their policy until 2020, so I shouldnt have had to request them to honor their promise in 2019.

Bought my first boat here and was very pleased with sales, service, and the people are very friendly and helpful!I highly recommend checking this dealership out before you buy from anyone else!Thank you for a very pleasant buying experience!

My wife and I purchased a boat at the Greenville, SC boat show. Very pleased from the first introduction all the way to the closing date. Gwen and Ron made sure we understood the whole process. By far the most painless purchases I’ve ever made. I live much closer to other dealerships but plan on driving a little further to service my boat because I know we are in good hands

Great people friendly service highly recommend them to anybody

Helpful friendly staff

Great people. Theyre extremely helpful and responsive. I highly recommend them.

We needed a part for our boat last Saturday. After calling, we found out they closed at 1. I wasnt going to make it by that time so my husband called and they waited on me! And when I got there I received EXCELLENT customer service! Great folks who had just the part we needed! You cant find this type of service anywhere else. They actually cared and that means a LOT! I HIGHLY recommend them!

This group is 5 star all day long!

Very friendly, highly recommend them! Ladies in office are always sweet and help you find what you need. Dont find many places anymore you walk through door and are eager to help like they always are everytime.

Awesome staff! Very knowledgeable, answered all questions & even gave some great tips about the boat.I highly recommend !!

Purchased a boat and the folks at Gunnels were super. They were great to deal with. I went over several times to get measurements of the boat and they were always helpful and friendly.

Wasn’t far from where we were staying and called about a battery and would be pushing a few minutes to being there by their closing time. We made it in time but they were willing to wait till we got there. Very nice and pleasant.

Good service.

We had a good shopping experience here, very helpful and knowledgeable staff, no pressure. Gunnells has a good selection of new boats, but no used boats at the time we were shopping. We ended up buying a used boat elsewhere. We have gone back to Gunnells for accessories because they are conveniently located near Lake Greenwood.

Beware! We bought a new motor from them, not cheap! We broke down on the lake. We ARE their customers, so we call them. The person that answered said “we can’t help you”. No suggestions, no nothing. We break down a 2nd time, managed to get to a friend’s place where we had to leave it. We go to their store, explain what happened. She says they make service calls for people who do not have trailers, WE would have to bring it in. She stated they may have to take it down the lake to diagnose. We said it’s on the lake not far from here, can’t you make a service call? She said no. This also happened to a relative, but he bought a new pontoon, not cheap! Ok, so we will not recommend them nor will we bother them again. That’s the way we felt - we were a bother. Once they make the sell - well you’re on your own.....

I was looking for a part for my boat engine and figured I would give them a try. The lady that helped me was very rude. She acted like I was a inconvenience to her. On top of that they wanted $375 for a $100 part. While I was in there I asked if the did financing on new motors. The woman was rude again and said I would have to talk to someone else. Just overall a bad experience.

Recently purchased a used Tigé boat and took it to them for service. First visit cost almost 3k to drain old gas and check the boat over. No major repairs, only to get it home and the transmission color was leaking and could not run it. The next summer, we didn’t winterize it(our fault) and took it back only to find out we had to have a new motor. They told me the cost to replace the old one would be 8k. I told them I thanks and told them I would come get the boat. When I got there, we were told it cost $500 to replace a $10 freeze plug. Long story short, I called Tigé directly and they assisted us with getting a brand new motor for the boat for 3k. So glad I didn’t let them replace the motor. Unless you have very deep pockets, I don’t recommend them.

2/5/2018We were looking for a used boat and found one listened at Gunnells. After receiving more information as requested we drove from Akron, OH to Greenwood, SC (600 miles) on Sunday night/Monday morning. There we met Mark Murff who had the boat ready to go out on the water. The boat was 16 years old and although it was used, you could tell it was taken care of and had nothing out of the ordinary for wear. There were a couple of issues that surfaced once we got out on the water. These issues were taken care of at no charge to us when we got back to the Marina. The trailer didnt come with a spare tire and they didnt have one to give us. Barney referred us to their local tire shop where they had been buying tires for years (Bishop Tires). You hear horror stories of people getting ripped off and taken advantage of. I am happy to say that the information we found on their website was accurate. We worked with Mark on the sale of our boat, Barney got us a good price on the tire, Gwen got us information that we requested, and Buddy took care of the repairs that were needed as he was pointing out items to properly service the engine and outdrive. We ended up paying their asking price and were happy with the way we were treated. We would recommend them to anyone looking to make a boating purchase. We felt their price was fair and their service was great.

We special ordered a part, and when we arrived to pick it up the lady working the parts department was extremely rude for no reason at all. We’re looking to purchase a new boat, but unfortunately for them, it won’t be from them.

Owners and employees truly care and go out of their way for the customer. All around great experience.

I am not from the area, but found a boat my family liked on Gunnells website. Mark Murff was exceptional, answering questions, and providing extra photos and information. We put a deposit on the boat and went to check it out. The whole Gunnells team was freindly and helpful in going over the boat and testing it. Their efforts exceeded my expectations.Also have to give Mark another Thank You. He suggested an alternate place to quote insurance - it was a great savings over the insurer we were going to use. We even moved a PWC we already owned to the company he suggested, saving a little more. Its nice when someone is looking out for you and helps you avoid rookie mistakes. Cant thank the team enough. I would recommend Gunnells and Mark to anyone interested in buying a boat.

Costumer service is excellent and professional.

The service was fine and the problems with our boat were addressed. However, once we took the boat home we realized that the rugs were covered in oil, really sloppy work. We spent hours getting the stains out of everything.

Rude and obviously didn’t want to help or make a sale

Professional, fair and knowledgable about all things boat related.

They charge out the you know what for labor. I could get all the parts myself for 300. They gave me an estimate for 1600 dollars. 1300 for labor is insane

Front desk and Owner are rude and they over charge you. They do good work, but you better be a millionaire to afford there prices

Gunnells marine installed a convex vx on my 2014 Tige R20. This was their first time with this type of installation which proved to be very difficult. Although that made me a bit nervous, they assured me it would look like factory. I have to say they were totally correct. It came out perfect and better than I expected. This has to be one of the best experiences Ive had with a dealership. If you have a Tige, I highly recommend you call Chad. He will take good care of you.

The best people to deal with Very honest reaseble and exl knowalge of ther boats &assures

Very rude people

Good selection of boats and equipment . Helpful people

Staff is very friendly and always have what we need.

Gwen has it all. They can do anything!

Decent price on parts

Great place for boat and parts

Great Customer Service!

Friendly staff just kinda slow

They are the place to get your boat motor parts,

Great folks to deal with

Helpful