Good customer service this day. Bought online for customer pickup. Got there and found something I liked better that was not on their site. I had used PayPal on the one for pickup and I expected some confusion. Not at all. They applied the money paid by giving me a store card. Then with a couple of entries on my phone for their charge card, I got $15 off on the other item. Spend $30 less. π
Large layout (great) Raquan did an excellent job of helping us find what we needed. He even carried it to the car for us. Friendly and helpful staff
Went to purchase a bike and pickup tomorrow. Lady at front told me to go online purchase and select pickup in store. Another lady said no you can purchase here today. Went over to tag bike gentleman said we cant hold this bike didnt you come prepared to pickup? Extremely rude. Was walking out and asked lady who was the store manager. Chewing her gum and rolling her eyes she said uhh. Doug I think. Whats Dougs last name.. uh Lee. Omg..I know retail is struggling but train your people to have a little decent customer service. I normally shop in this store but lately the service is horrible!
Some of the employees acted like I was unworthy of being greeted or being offered assistance.Especially the one in the handgun dept.He did greet me when I initially walked up.I was at the counter 10 minutes looking at the handguns and he just stood over midway the counter looking down at his phone(or something).No offer of assistance at all.Wasnt busy with another customer either.I had gone into Academy Sports to purchase a handgun on the recommendation of friends who raved about the great service they got when their handgun purchase was made.
I like. Just about everything they have great prices and never over packed with people
Good selection of Grills and smokers. Poor selection of shoe sizes. Otherwise a nice store.
I both 2 guns from this store and I had no issues. I try to get a revolver and the address on my permit was my old address. The sale associate told me I need a new permit which I did and returned 3 days later. Unknown to me he flagged me in the system and I couldnt purchase the revolver for 30 days according to them. I contact corporate nothing was done, talk to 2 managers still nothing was done. I chose my battles and this was not one of them so I took my business somewhere else. The only reason I can see for being flagged is Being black and not trust worthy and this sale associated took upon himself to flag me in a the entire academy database to make sure I don t into another store to buy the gun after he told me all I needed was a new permit matching my current address. And management didnt care and never followed up and I am sure not measures were taken to avoid thus type of incident and the future.
Lost my left hand 60Β° and they had one in stock. Good stuff
The staff are always friendly and helpful! Have bought multiple guns and exercise equipment here. Love the store, employees, atmosphere and prices!
My friend is a first time gun buyer, he was nervous about the process so I went with him. He didnt understand where my friend lived and before the 4473 came out. I simply explained where he lived and the old white man working the counter freaked out and threatened not to sell him the gun. The old man was having trouble understanding so I simply tried to help. He also made my friend verify the serial number of the gun. Im pretty sure thats his job. Then he hid in the back so I couldnt get his name tag. Completely rude. I have been a long time customer and have bought many guns here but never again. Academy you should vet your employees for anger issues.
Great breakfast. Sweet potatoe biscuit was awesome.
Shopped this afternoon between 4:00 -5:00 pm, not crowded, and store was stocked somewhat ok. Handgun ammo is almost nonexistent. Pool supplies were very low. Overall, good shopping π
Even though they didnt have what I needed their staff was knowledgeable explaining alternatives and other establishments that may be helpful
A adult toy store. Me and my wife walk around this place for hours catching deals and checking out new items. Cant wait to go back. Employees or super friendly and always ready to help
They have good selection of items... Way better than the other sports stores in town
I cant speak for everyone,, but overall it depends on the supervisor you have. At any job there will be one of those difficult supervisor. The job is good overall. Just make sure you are comfortable and make your request known and heard. If you dont speak up, you can get used
This place is awesome its got a little bit of everything for everybody really clean easy in easy out be back soon
Love this store. Prices are reasonable and have just about everything you could want.
All around great place has everything you would need for a child and yourself when it comes to Sports
Love this store. Plenty of room to shop, clean, and friendly staff.
Very friendly people but for what ever reason they were unable to find stock that their computers showed available. The store website said I could pick the product up at the store.
This was my first experience dealing with Academy and I was fairly impressed. The associates were knowledgeable and very helpful. Definitely recommend shopping here. I purchased firearms
Bought fishing gear very reasonable.
Greeted at the store front and told where what I was looking for could be found.
I was able to return a pair of sneakers I received as a Christmas gift that were purchased online. This was my 2nd time entering the store so I dont have a very high opinion of it because I dont have much experience. From what I saw there are some really good deals and a huge variety. Some staff may need improved customer service skills.
Very frustrating to buy much with this company online. The employees at the store were friendly and helpful, but if ordering for pickup, or purchasing a few of one thing in different colors to get your BOGO sale, expect not all of your items to be in stock when you go pick up your order. I had to go find a different items so I could get my discount BOGO offer. But this was my first time, hopefully if I order from there again the process will go smoother!π€
Clean, friendly staff and reasonably priced. Had some good sales on athletic foot wear.
People there were so nice and helpful. Prices were good and they gave a military discount.
They advertise lowest prices but I have found same items for less. They do have a wide selection thoAs a follow up to my review... I participated in a survey after visiting Academy Sports in Greenville NC. I had some criticism regarding their military discount program. I received a call shortly after submitting the survey. Brian, the Operations Manager, listened to my concerns and we ironed out our differences. Now I am looking forward to my next visit so that I can spend the gift card that he generously sent.I am very pleased with the way my concern was handled; what more can you ask for? Great selection and caring customer service. Im changing my rating to 5 stars.
Awesome loved β€ it very nice place and the employees were very nice.
Great store & great selection, but issues with staff keep it from being 5 stars
Pretty cool store. Lots of nice stuff but some prices are higher than they should be
Lots of sporting equipment and outdoor stuff. Big shoe section.
Shoe prices are great cant go in without buying a pair love academy sports
Best man store in the area!!! Seems like $400 is the magic number every time we go. They even have killer columbia deals regularly; just picked up a winter vest for less than $25! This place has literally every type of outdoor thing you could want from footballs to kayaks. Its good to have an all purpose outdoor store in our area now.
Nice and organized but little pricey
Great selection for any activity you have planned for the outdoors. Cooking, camping, fishing or hiking. Should make it your stop any weekend.
Huge inventory. Great quality. I bought some new Nike tennis shoes. I bought some clothes and they were marked down. I bought my son a raincoat.
Great fishing gear. Love this store
Great place to get sports equipment.
I found exactly what I wanted. The store had exactly what the internet site had.
A+ customer service, good prices
Great place to shop that has everything you might need or want.
I always check Academy in store Greenville NC before ordering on line. Usually not disappointed
Absolutely terrible. we drove 2 hours to this place to pick up a bike that said it had already been built. got there waited 20 minutes just for soemone to come out and tell us the bike wasnβt made yet so just very frustrated that the communication was poor. we will have to drive another 2 hours on tuesday again but hopefully itβs built this time.
Nice clean store, had exactly what I wanted.
They have all the sports stuff i like and the boots i need for work
Great prices and staff
My husband loves this place. This is where he buys his golf stuff
Great store. I go here every week to get ammo or buy supplies.Thier prices are the cheapest in town and always have what I need either in store or on the website.
Got exactly what we needed. Store was clean an things were easy to find.
Jack was very helpful. Canβt wait to make our first purchase with yβall!
Love Academy sport. Good prices and deals. Friendly staff, clean.. All around great.
Loved it!!! Everything In the store was super clean and Stocked Up.. The EMPLOYEES were All very helpful and all was very polite. I will return for future shopping...
Exchange merchandise no problems, very professional staff and Outstanding customer service.
This store has everything youre looking for & the staff is Amazing
Great prices store is fairly well stocked. Helpful and attentive employees.
Everything easy to find. Just wish they had more ammo lol!
Helpful and friendly staff in sporting goods.
Store was clean. Required face mask. Employees were very helpful. Bought fishing lures.
Love this place. The best selection of anything your looking for.
Always our go to for our sports needs if we are in Greenville. Most of the time, they have what we need in the store!
Great place for almost everything!
We found exactly what we needed and checked out quickly.
Cant find help and the ones you find are not sure how to do certain things
I got a gun cabinet the first safe was default. I return it got another one that have been return to store and resold. It had missing part and was damage on the outside. When to store return it again couldnt find information on transaction. They could care less about how long it took us get their. No friend at all will not do business with.them no more. Before this I had borrowed several guns from them. No more
The staff is friendly and very helpful!!
Good sales on clothes and shoes now I cant keep my husband out of there for hunting, fishing, etc
Everything was great except they were completely out of ammunition.
Great store and great prices.
Always very helpful
Good selection of items
Would be nice to have check out folks
It would be great if the staff could work faster than a sloth. Had my purchase permit and license to pickup a firearm I ordered and paid for online. Website said I could do a pickup. Sat out in the heat 10 mins after clicking button that I was at store. Nothing. Called and told to come in.There are three people back here. Young lady is very good but the other two just taking their dear sweet time. I would have not bought cold stuff that is now sitting in my car if I knew how slow this would be.
The had a great selection. π
They have a low price guarantee but they were 8.99,, and walmart was 7.96..... you do the math.... they lie lol
Wow got me a fire pit for the backyard.
Well clean place and good prices
Walked in the store up to an associate asked if they sold metal detectors 1st answer out of her mouth was we do not . I walked around the store and found metal detectors near the fishing equipment.The store was in Greenville North Carolina
Nice selection, unless you are looking for ammo, however no one else has it either so.....
All employees were asking if I needed any help and when I was leaving, did I find what I was looking for. Great sale prices !
Good variety descent prices..
Great customer service. A little bit of a wait in line but they were a little busy and once you get waited on service is great.
I like Academy just because they havent raised prices due the gun and ammo shortages
Great deals, especially on clearance items.The store is always neat, clean and well organized.
Nice store, very clean. Large variety. Good clearance rack.
They said that the item I was looking for wasnt in stock. I went to website and ordered it that night. Received a text at 8:30 am that my order was ready to pickup. Did not like making two trips because someone didnt want to do their job. They also dont enforce mask wearing.
Lots of good stuff
Nice place to shop
A multitude of sporting products.
I just purchased my first freedom protector from Academy. The sales person was very helpful. The store is very clean and well staffed also.
It never fails!!! They always deliver
Good products
Everything for my little foot
Everything went well ordered item in about 45 minutes was told item ready for pickup. Drove to Academy Sports clicked notification link order was brought out in 5 minutes. My visit was a 5 star visit.
I love that place it the worker friendly and very helpful to there customers its a very good place to get your outdoor things ..