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CPR Cell Phone Repair Greenville
1618 Woodruff Rd, Greenville, SC 29607, United States
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CPR Cell Phone Repair Greenville
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Pi
Review №1

Fast screen repair on my old iPad Mini. Under promised, over delivered. Good job. Thanks.

MF
Review №2

They are seriously what businesses should strive to be- Came with a crack so bad on the iPhone screen it wouldn’t display the picture sometimes. He fixed it while I waited at the store! I just sat down and watched part of an avengers movie for maybe 30ish minutes and it was good as new. The price was very reasonable, especially for that expedient of a service (in comparison to mobile phone stores where it takes WEEKS and costs MORE) and was less than what I thought it was going to be. The staff was super friendly and it was just a great atmosphere. I would recommend them to anyone and will continue to use them for future repairs!

Da
Review №3

My phone was repaired quickly and they resolved any issues that I had afterwards. Very professional very clean store well done

Ga
Review №4

Kayla and Michael was an absolute, outstanding representative to help someone with no technical knowledge. I would recommend anyone to come see her. Her patience, experience,and kindness was OUTSTANDING. In my opinion, she deserves a 10 star rating instead of just 5. So glad I read these reviews before stopping by, surely a pleasure.

Pa
Review №5

Never disappoint. Have used several times. They are polite helpful and professional. The helped an older woman when I was waiting and didn’t charge her. Pretty cool.

So
Review №6

Very quick and efficient. nice and welcoming, also a great price range! definitely recommend!

Pi
Review №7

I have been to this place of business one time and had the most enjoyable experience. Ms. Ava and Kayla were truly awesome, helpful and informative. I appreciated their technical savvy and a doing budvice. I loved the customer service and had an enjoyable shopping experience. I highly recommend doing business here. Thank you, ladies for the outstanding customer service!!!

Ar
Review №8

Excellent service. They saved me hundreds of dollars on a repair. MUST SEE. If you are having any cell phone issues this is the place. Amazing customer service and spectacular quality. Kayla and Ava are amazing. Very focused and offer great customer interaction.

mo
Review №9

I shattered the glass on my iPhone 11 and they had it finished with that plastic coating on it within an hour! I originally called a couple days prior, and they straight up gave me a price. When I walked in (no appointment) a few days later, it was the same price I was told over the phone. I really appreciate their professionalism and did not waste my time. I would definitely recommend!

Sy
Review №10

I needed the screen replaced on my cell.. I received two references for this company before I went. They are very friendly and the work is excellent.

St
Review №11

Super cool people. A little more expensive than I thought it would be but the experience was great 👍

Jo
Review №12

I have always had good experiences with CPR - Kayla (one of their techs) consistently goes the extra mile to save customers money and get the repairs done on time.

Ma
Review №13

Ava was very professional courteous and friendly. Repaired my phone while I waited. I would highly recommend this business.

Ga
Review №14

My phone was driving me crazy in several ways. I walked into the store, expressed my concerns and within a few minutes I left the store smiling, phone intact.

Na
Review №15

Very pleased with how quick my fathers screen was replaced! ava was super helpful and very nice!

Pa
Review №16

Needed a battery which they had to order, it came in quickly and it was installed in a short time. Cant speak to the quality until Ive had the battery a while.

He
Review №17

Great customer service and much more affordable than other places. Needed a back glass replaced quickly and unexpectedly - Ava was able to help work us in same day service and make our phone “trade in worthy”. Great experience, will be back!

Kr
Review №18

The staff was very nice. Ava the manager even let me pick a movie to watch while I waited for them to fix my screen! Very pleasant experience!

Be
Review №19

Excellent!! Excellent!! Excellent!! Customer Service…I highly recommend them for any repair service!!

Ad
Review №20

I was sure they would not be able to fix my 4 year old Samsung tablet. It stopped working (would not even turn on) about 2 years ago so I bought another one. I need a tablet for the food ministry at my church so, before buying one, I decided to see if it could be repaired. CPR repaired it and it works great.Thanks, CPR!

Er
Review №21

Mike was a great help! Service was super fast.

Zo
Review №22

Got my iphone x screen fixed and bought a screen protector! couldn’t be happier with how it turned out. The staff was great her names Ava Ward so friendly and helpful

St
Review №23

Replaced phone screen quickly and at a decent rate. Great people overall

ke
Review №24

Ava is definitely greater than Kayla went above and beyond and grabbed the door on my way out she can definitely use my number for more than just work 😝 this place is definitely recommended to all

Br
Review №25

Thank you Waylon for getting my daughters iPad fixed so quickly amigo, excellent service 5 stars. Viva la Mexico

Lo
Review №26

They were very helpful and knowkedgeable.

Bi
Review №27

My experience was great. Ava was very helpful. The service was perfect.

Le
Review №28

A blessing and joy to work with. After issues with the cherrydale location Kayla stepped in and saved the day. My phone was fixed in about an hour, during the repair the camera lens that was scratched broke so they replaced the back of the phone at no cost to me. WONDERFUL customer service, professional, and repairs done correctly to Samsung standards. I will never go anywhere else ever again!! Could not be better!

Ma
Review №29

Great & fast service at a good price! Thanks!

Th
Review №30

We had to pay about 200 dollars to get my ps4 fixed, and it took about 3 weeks. The problem is that they only fixed one problem and i had two that i listed. Also for some reason they created a new problem that wasnt a problem before and we had to take it back again. Got it back and it is STILL broken and we have given up on it. Do not recommend for ps4 repairs

Ro
Review №31

Ava got my phones charger port fixed quickly with just some tweezers saving me a 100 dollar replacement, would reccommend.Turns out it was just dirt and not a broken part, got it done no charge.

Su
Review №32

They had the parts needed for repair, completed the repair in a fast timeframe, were knowledgeable and super friendly.

Ch
Review №33

Easy to ask questions by text with prompt responses, and clear, concise explanation of repair and cost. Extremely satisfied.

De
Review №34

AT&T would not help me or give me the name of someone who could. A previously satisfied customer of CPR Greenville recommended them. i got my phone totally repaired the same day and at a very reasonable cost.

al
Review №35

Just brought in my phone for a screen repair, felt like the manager Ava Ward went above and beyond to get the job done in a timely manner and with ample professionalism. I will definitely be bringing my electronics here from now on.

Al
Review №36

Steven was great. Helpful and straightforward. Will bring back my electronics when I need help in the future!

Ga
Review №37

Service in getting my iPhone screen replaced was excellent!!!

Je
Review №38

These guys were remarkable! Nate originally assisted me and Whalen did the repairs. Whalen went above and beyond to be on phone with me while fixing. I had to call him back several time to give him some information from my son. He was very very patient and wanted to make sure I was satisfied. They will be fixing any of my phones in the future!!!

Ca
Review №39

Im sorry I meant to post 1 star to your other store in Cherrydale area. Although he was a wonderful, personable cashier, I didnt like the prices of the unlocked cells he had available 550 or 600, I went to best buy and got an unlocked cell for 120.00 I originally went to spectrum store they directed me to your store on woodruff, I wondered why when there was a cpr store around the corner from where I lived. I will repost a 1 star review to the other store instead so sorry.

Do
Review №40

They would not change my cell phone battery because I had my own battery.

Re
Review №41

I brought my iPhone to have a cracked screen replaced. The whole experience with this CRP location was exceptional. My phone was ready to go right on time, for exactly the price they estimated. It looks brand new. This location has also done a great job with safety precautions. Social distancing, mask wearing, and sanitizing stations are all clearly marked.

Th
Review №42

I brought my daughters iPhone 7 in for a cracked screen replacement. I did not have her code to unlock the phone, but left it anyway because there was nothing else wrong with the phone. When I picked it up, I still did not have the code, but the new touch screen looked fine and the phone was powered up. As soon as I got home, my daughter let me know immediately that the HOME button was not functioning. The thumb print is still recognized but pressing the home button does nothing.I called the store and returned the phone for them to take a look. They offered to fix it but for an additional charge. I was not happy, but the GM did reach out to me and explained the importance of having your code. All is good. I have used them a lot over the years and they have always provided fantastic service.Lesson learned - Have your code!

Vl
Review №43

My cell phone screen broke and I brought it to CPR on Woodruff Road. Let me tell you: I got quality service there and I will be returning any time I need cell phone repair.I was serviced by Nate, who made the process very easy, and Waylon, who fixed my phone’s screen. They took care of it in less than an hour!I am so deeply satisfied and I would highly recommend going to CPR for any phone-related issues.Thank you Nate! Thank you Waylon!

Pa
Review №44

Broke my phone screen last night took my phone first thing this morning to get repaired and it was ready in an hour! Great customer service. Fast, friendly, easy to deal with. Go see DJ & Waylon! Thanks guys for helping me so quickly.

Ca
Review №45

Great price and walked me through everything, I never had unexpected costs and it was very quick!

Ja
Review №46

Quick service with the products that I wanted.

Tr
Review №47

Amanda and Steven are the best!!! Told me exactly everything that would take place, time and cost!! They are the best!!!

Ca
Review №48

They were very helpful and quick at replacing 2 Iphone screens for me.

Ch
Review №49

I dropped off two phones. One with a broke screen and one with a broke back plate. They fixed both quickly at a reasonable price. They also have cases and a sanitizing station. I will be going back for sure. Great experience.

Ro
Review №50

Do not come to this location. Go to any other place. I used to work for CPR and they did great work and treated the customers fairly. I recently moved near this area decided to get my phone fixed after it getting cracked and they fixed it and correctly the screen was popping off I had to go in to get it fixed again. At which point the screen started to flash and when I came in to get that fixed they gave me problems. Go anywhere else they treat you fairly but this place sucks.

Ka
Review №51

Wry happy with quality, timeliness, and cost to repair!

St
Review №52

Outstanding service and quality repair.

Je
Review №53

I’ve had my Phone screen replaced twice by CPR on Woodruff. They are fast, professional, and reasonably priced. They also have a good selection of cases and screen protectors that accommodate most phones. Will be going back to them with any phone problems (hopefully not too soon).

To
Review №54

Very up front with pricing and the work they would do. After the parts came in, had the phone ready in 2 hours.

Da
Review №55

CPR on Woodruff Rd. did great job of getting my phone fixed fast even though they had to order parts. Looks great.

Ed
Review №56

Most helpful - “wiped” my old computer clean,in just a few days, for the next owner - thanks

Jo
Review №57

Used the contact form online - no response.Called a few times at various hours over a couple days - No answer.As suggested on the recording I sent a text message with my question - No reply.I followed up the next day via text - No reply.Ive referred customers to CPA dozens of times since my computer business does not work on cell phones and tablets any longer, however, now I have to wonder if they are even still in business.Guess Ill drive by and take a look one way.

Sh
Review №58

My first time going to this CPR! I want to give a shout out and thanks to DJ who helped me out!!! Thank you for your time and professionalism!! I’ll be back and share this place with others!! Thank you to all working there for your service to continue to help during these unique times we are in!!!!Thank you!!

za
Review №59

I got the screen replaced on my iPad Air same day. Great quality, and the best price around.

Br
Review №60

Very nice and knew what he was doing and explained it to me to where i could understand..dropped off phone and was ready within 2 hours. if i have in problems with my phone,this will be my go to place.

Be
Review №61

Did not honor promise of if we are unable to successfully repair your device, there is no charge.Reply: Did return to store and on your 2nd attempt to fix, the blinking screen continued. Sent email as requested of the blinking screen and received email advising to return to store for refund. Did this and it was refused. Cant keep back and forth to store. It was not successfully fixed and the written warranty was not honored.UPDATE: This matter came before the Court as a Bench Trial June 9, 2021. The Defendant was mailed a Summons and notice of hearing on May 12, 2021 but did not appear. After a review of the record, the testimony and credibility of the Plaintiff as well as the pleadings, the Court finds by a preponderance of the evidence for the Plaintiff. Defendant shall pay the Plaintiff $179.99 plus $80 court costs.The warranty states Repair. The service was a repair not just a purchase of a product. The refund was initially approved as warranty stated but CPR refused to honor the warranty as stated.

Al
Review №62

Ava was friendly and efficient.

Ra
Review №63

It was our first experience today. CPR team helped us out in five minutes on my computer was not working. Found the problem quick and outstanding service!!!CPR are the best! Very pleasant and honest team.

Ra
Review №64

The new screen looks better then my broken one dosnt work like a true apple part taken back and said it was the sensor few days latter same issues just go to apple.

Sa
Review №65

Brian and Jared helped me so much these past two days! Not only with replacing my screen on my iPhone 8 Plus but also taking the time to show me things on the phone that a certain cell phone store said I didn’t have on my phone, preventing the trade in. They also recommended which cell phone store to go to with the best customer service just to make sure my trade in went smoothly. I have always gone to CPR for years now. The warranty on the screen protectors are great and they really help you with anything you need. When I was struggling with the cell phone service store, Brian said I could even give them their store number and to ask for him directly. Jared even helped me put my phone case back on my phone when I was struggling 😂 These guys are THE BEST and I will highly recommend them to anyone I know! Thank you CPR for being awesome! ❤️

Th
Review №66

Jared was great with making sure I knew he was on the way and when he would arrive. He did a great job fixing my phone once ended up fixing other issue i was having with the phone. He was supper polite and I love the come to your home option, since I am working all day from home this was great!Thanks Jared for all you did!

Th
Review №67

The staff and services offered are awesome! Very fast turnaround and great customer service.

St
Review №68

Did some clear coat to my screen and took my old phone in for repair :-) fast and easy Nate’s a nice young man

In
Review №69

I called the day before, and came in the next due to work. Walked in and Nate was able to save me over 100$!!! All they had to do was clean my charger port out. Definitely will be back

Ad
Review №70

Had a screen replaced on a Google Pixel and had them apply liquid glass to the screen for protection. The screen no longer functions so I brought it in to be replaced. The associate told me that it was not covered under warranty because it was scratched and proceeded to ring me up for a new screen. Luckily I remembered the liquid glass and mentioned that the scratches should be under warranty. The associate then agreed that it had liquid glass and I would need to make a claim. So why didnt he mention it before he tried to charge me $300? He knew it had the liquid glass and didnt mention it, hoping I wouldnt remember and hed get the commission. Shady.

NA
Review №71

My laptop keyboard was on the blink. And CPR got it back up and running. Thanks guys.

Ki
Review №72

I had a great experience at CPR with Nate and Jared. Not only were they helpful but they were very nice as well. I would recommend this place to anyone.

Ca
Review №73

I called to get a quote to fix the broken screen on my IPhone. I also called another cell phone repair store for a quote. I ended up going with the other place simply based on the friendliness and helpfulness of the associate I spoke with on the phone

Ma
Review №74

Took friend here to get their cracked screen replaced on an Iphone XR. Cost $164 + tax, 172 and some change. Had it repaired in 2 hours. Not bad for an Iphone.

S.
Review №75

Excellent service. I made an appointment at their Web page but went to the office one hour earlier, I didnt have to wait for my appointment time. Brian immediately took care of my cell phone problem and save me $300 which was the price of a new cell phone. Before going to CPR I went to my carrier and also to apple. They didnt give me any alternative except to buy a new phone. CPR is wonderful. I highly recommend it. Thank you Brian you save me lots of money and help me immensely.

Br
Review №76

Never responded to request to repair phone

Mc
Review №77

Very good experience here. DJ was informative and very helpful. Very fast and easy fix.

La
Review №78

We purchased a new screen protector and case for our new phone. Brian and his staff were very helpful; they were informative and efficient. I had visited the store before for another circumstance, and I found them equally helpful at that time. I have a couple of items backordered, so I certainly will be going back.

Be
Review №79

They are locally own and do not honor repairs from other cpr stores, even with a receipt! The one in Greer closed down permanently and they did horrible repair work. The cpr store in Florida will not honor any work from other cpr store. Horrible horrible company, find another retailer and stay away from these cons!

Am
Review №80

Fast and great work

Mi
Review №81

Very knowledgeable, fast & friendly. Repaired my i-phone XR quickly and for less (using non OEM parts) than the quotes I got from other places in town. The only knock on them is that they didnt have the case I needed in a solid color; only clear. But I guess you cant stock every case. He did have something suitable though. Like I said, very knowledgeable & eager to find a solution. I definitely recommend them!

Je
Review №82

Brian was Very nice and quick with his service. I went in with a cracked screen and I had it back in an hour. I appreciate the patients he had when I went in with my two-year-old that wanted to run around. ☺️

Ju
Review №83

I needed my iPhone screen replaced; i dropped my phone off & it was completed in less than an hour. It looks amazing, like a brand new phone. Brian and staff were awesome and I definitely recommend. If needed I will use them again. My Phone is paid off and this was way less expensive than upgrading. Very happy I went with CPR.

Ma
Review №84

Cracked my camera on my iphone x, they replaced the part quickly, but unfortunately quick and accurate service do not correlate, picked my phone up in a hurry and then apple pay, face id, and my flashlight did not work, never dropped the phone once i picked it up but could hear a rattle, tried to take it back but they said it was not their fault and i must have done something... also wish i would have been given a heads up that the new back glass did not have the apple logo (now cant trade it in). Save yourself the hassle and either get insurance through your provider or apple care (if you have apple products)

Ka
Review №85

I just brought my phone to Nate a few hours ago, I was expecting to have the charging port replaced but Nate cleaned the port (free of charge!) and now my phone works as it should. Big thanks to CPR and Nate B.

Ja
Review №86

Great customer service and honest. Very clean and respectful.

Ja
Review №87

Waylon and Nate did a really really good job helping me today . :)

Ca
Review №88

My experience was absolutely wonderful. As soon as I walked in they greeted me. Brian and Justin were great. Brian was able to also get me hooked up with accessories needed and also repairing my device as well. 5 Star ⭐️ experience. Will be back.

Ci
Review №89

Brian is the best! Replaced my screen and screen protector today and checked for other issues per my request...had me out within an hour. I always go to this location specifically because of the friendly and prompt service as well as their great pricing!

Co
Review №90

They always do a great job! Nate was super nice and very helpful!

Mi
Review №91

Brought in an iPone 6 that my 89 year old mom had disabled by entering a wrong passcode more than 10 times. I was in a panic to get the phone fixed and back to her as she is quarantined in an assisted living facility. The CPR tech took the phone about 1:30 PM yesterday and I had it repaired by 3:00 PM. Great work!! I thank you and my Mom thanks you!!

Mo
Review №92

Awesome customer service ! Fantastic job done !!!

Ro
Review №93

Wow. Just Wow. Fast doesnt begin to describe it. Made the appointment online, showed up a little late (thanks to the wonderful Woodruff Rd. traffic) and Brian G. still able to fit me in and back out in 10mins for an iPhone battery replacement. CPR did it cheaper and faster than anyone else quoted me in town, and with the Lifetime battery warranty along with 800+ stores across the US they have me covered regardless of where my travel takes me. Customer for life, thanks Brian for the awesome customer service!

An
Review №94

First time using CPR and enjoyed the experience. Staff was friendly and knowledgeable. Went there on a Sunday after church as I sat on my phone. I expected to have to leave my phone and pick up on Monday. They had it fixed in no time and I was on my way.

Ro
Review №95

MAGNIFICENT THEY HAVE THE GEEKS BEAT.YOU CANT HELP BUT LOVE THEM AND THEIR A1 SERVICES.LOVE YOU CPR

Au
Review №96

Top notch customer service. Justin was very friendly and helpful; told me of the possible options to fix my issue and performed basic maintenance at no charge. Highly recommend!

Ja
Review №97

Steven and DJ were professional and kind. They replaced my screen within two hours and my phone now works perfect. The website check in and appointment time was a nice touch. Very pleased with the quality of service and the end result.. and the quick same day turnaround. Great job fellas... tell the boss you deserve a pay raise!

To
Review №98

If I could I would rate this store a -100. Terrible customers service. I have been waiting on a part for my sons laptop for 4 weeks, which only takes 2 weeks to come in. I paid half of the cost upfront. I had to call in the 3 weeks later to see, if my part came in no luck. In the same week i had to come to the store and see whats going on with my part. I talked with one of the employees and they explained my part was at the Anderson location for the last few days and they are shipping it to the store right now. I waited an extra week, which was week 4. Came in today and no part. On top of that, the same employee I talked with last week did not know anything about our conversation on the issue. I had to remind him. WOW!!!! Like I said 4 weeks later and STILL NO PART... PRICELESS.... Now, my son has no laptop for the 1st week of school....

Al
Review №99

Due to our familys accident prone nature, we are frequent customers of CPR. Luckily, Justin always takes good care of us. He is super professional with a caring nature and gives great customer service. He is also sensitive to the fact that his best customer is a girl with autism! .Thanks Justin!

Da
Review №100

Fast and efficient. Great service. Thanks!

Information
32 Photos
100 Comments
4.6 Rating
  • Address:1618 Woodruff Rd, Greenville, SC 29607, United States
  • Site:https://cellphonerepair.com/greenville-sc/
  • Phone:+1 864-234-9669
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–3PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:11AM–3PM
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