Went to Joanns especially because of their extensive yarn selection. Much more of a selection than any other store in the area. High price specialty to bargain priced crafters yarn. Got a lot of variegated colors not available elsewhere to match up with solids for my hats Im making for the Christmas Angel Tree. I make one of a kind warm hats in striking color matches especially for kids.

Store seems to be always be pretty clean and organized. I have been able to easily able to find what I need each time I go there. The people working there have always been really nice. My go to craft store.

I would give this store a -10 if that were possible. Twice I’ve tried to shop here. Both times there was no one to wait on you. You are on your own. The people who work there know nothing about fabric, nothing about sewing, nothing about thread. Basically, they know nothing. That is assuming you can find somebody who will actually wait on you.

I love this store! Fabric selection is amazing❤️❤️❤️

I will never shop at the location again. The manager, Libby, was extremely rude and disrespectful to us, while she was on a personal phone call. I have been in management for 40 years and would never speak to a customer as she did. On the plus side, all the other employees were awesome!

Im pretty sure that I obliviously cut in line... but the employees are nice, selection kept the spouse busy for an hour or 2. All good.

Cool store with a decent selection but overhearing an employee bad mouthing a manager shes supposed to be training in front of customers, including the one shes cutting fabric for makes me want to shop elsewhere. I get that things happen and can be frustrating but I dont want to hear how youre stuck here in fabric as though Im a bother.Not great customer service, not a great attitude overall and put a bad taste in my mouth as I shop for sure.

The store itself is clean and always stocked, some employees need to check their attitude

Different location than I normally go to but it had lots of choices and was clean/organized.

Joanns is a great place to shop for sewing supplies. The only downfall is, most of the employees are not knowlegable of sewing. So it makes it hard to find or get information I need for what im looking for. I suggest they provide all employees with their (sewing classes for free. I am a beginner and really need help when shopping for supplies, so i can buy the right item the first time. Overall they have everything needed.

Great place to shop. Thete is always a sale, coupon, or some sort of additional discount. I like this place

Had what I needed .helpful staff reasonable prices.Thanks

Shopping list not needed at this location. You just go and the craft gods guide you.The recent fabric reorganization is so helpful. The employees are the first to offer advice on projects and help you find anything you need.

Biggest Joann fabrics store Ive ever been in! Clean, bright awesome selection of fabrics and other crafts.

I found a variety of craft items here. Sales were pretty good too!

I came in for a very specific cookie cutter that the website listed as limited availability. Fortunately, they had exactly what I wanted, as well as many other baking accessories!The prices were standard and reasonable, and the cashier was very friendly. Overall, enjoyable experience!

Love my fabric, for my new sofa 😍💜

I found really nice fabrics on sale and specially lace fabrics they had were gorgeous.

Love Joanns Fabrics.Wish they were on my side of town. Think about it. Hobby Lobby is coming to Cherrydale.Hey!!

Love Joanns...you gotta play the cupond game to get a good deal.

I like this store chain better than some others but the checkout is always a nightmare!There was one lady at the counter with one checkout person when I got to the checkout area. By the time the ONE lady was done, there were at least 6 people waiting besides me.I do have to say it is not that the checkout person was slow, the lady decided AFTER she was rung up, to check if she could find a coupon on her phone!I was disappointed that they couldnt get someone to the front quicker than they did to help. The poor woman behind me just had questions about sewing machines!

When looking for a particular color/type of yarn, it is better to search the web than to browse in this store. Although it is clean and well maintained, the staff lacks personality. The stock is overpriced. The sale items are only decorative... nothing useful. And finally, when I was checking out, the cashier never smiled, never said thank you, and couldnt get away from me fast enough. I will use Lion Brand.com from now on,..or Wal Mart.

Ive placed a few orders online and their policy for charging is ridiculous!! You pay for your items. The charge shows as a pending charge. When your items ship, they charge you AGAIN!! Then you have to wait a few days for the original pending charge to be released to your account. Unless you have money to spare, youre better off going into the store or shopping elsewhere.

Great customer service. I got all the help I needed. My swing project is complete.

During a Cricut BOGO sale, we had a large complicated order that required a return and resale. Manager Chancie was SUPER polite, helpful, and patient! She understood exactly how to combine offers to get us our biggest savings! We really appreciate her dedication to excellent customer service! We WILL definitely be coming back! Thank you!

They have a small selection but it’s clean. I just wish it was a lot bigger and their was another Joann Fabrics in Greenville.

Hard to find stuff. I searched for a long time for different things. I did however have fun looking at the fabric

Help was scarce, but the employees I saw (4) of them in the store at the time of my visit were very nice.

Great selection great customer value hundreds of things through the through

A great place to hobnob with true seamstresses and crafties to get tips and advice for your sewing and DIY craft projects.

Looking for a light for my sewing machine. Also bought a pattern for pjs.

Nice store, friendly staff. Lots of parking. They offer classes right in front of the store.

I shop in Joanns monthly. I appreciate the weekly coupons. What I would like to see improve is online service. The website will show item isnt available; however, when I call the store its there.I can say everytime I have called to check on item availability I was always greeted with polite and helpful employees.

Highest price in town!I wanted to see what Joanns has and I needed bead string so I thought I would go see and get my string at the same time. Things looked high$ when I was looking around but I didnt remember what my string and other things I use usually cost. I went ahead and got it anyway; when I got home I checked my usual hobby store price and two companies online to see what they charge well Joannes was the highest by a lot!!! They charge 15.99 for the string that other in town store charges 9.99 for. Online 10.99. Nice store. Lots to choose from. But theres lots to choose from online and at the hobby store.

Very Slim Pickens for a Jo-Anns

I went here for yarn and they were having a sale ! Very happy with my purchase. Ive never been to this store but I like it ! The cashier was very nice too .

Great staff. Always helpful

Love this store with lots of choices for fabric, notions; silk flowers & decorative pieces for inside and outside!

Nice fabric selection, very friendly and accommodating staff!

I always found what I need and more. Thank you for the coupons.

Really the only chain fabric store left in Greenville. Selection is okay...not easy to find items in overfilled, overpacked, disorganized shelves and displays. Most of the staff does Not sew or craft and cant answer questions about how to use the fabric or craft item ... they are there strictly to sell you stuff! DONT ever use these restrooms ... I have never been in a worse ladies room!!! The stench was overwhelming! Paper on the floor, multiple airfresheners didnt help, no paper towels, overflowing And nonfunctional toilets. When I let the manager know - she just shrugged and said they were working on it.If possible, dont go to this location. The drive to Spartanburg is worth it for better selection, nicer staff, cleaner store!

Their fabric selection has been steadily improving!

They had everything we needed.😊

I got dizzy while shopping here and all the employees were so helpful. Thanks girls!!!

Great fabric and craft store. Lovely selection of quilting and specialty fabric for fancy dress and costumes. Watch papers and online for amazing sales!

Gd customer service and great selection

I come here weekly for my yarn lol

I found the fabric I was looking for, got it cut to the size I needed and checked out with no problems. Very nice people who work there.

Excellent selection of fabrics. The store was clean and well stocked. The employees were quite friendly and helpful. I went here to buy fabric for a wedding dress, and the bride was quite pleased with the selection.

It was my first time shopping at this store and it was a very good experience. I found the snaps for my sweater and a lot more items I had been searching for. I would highly recommend this store for all of your sewing and arts/craft needs.

The employees at this location are always so helpful and kind. The cashier helped me figure out how to use my coupons to get the best deal which I thought was so nice. Great craft store.

I was looking to upgrade and get a new sewing machine and checked out their displays several weeks ago. After spending about 30 minutes looking over the machines I decided on one, only to not be able to find anyone to help. One lady cutting fabric with a line waiting, and the cashier with a line as well. I decided to get in line at the cashiers register, only to be told that they were out of stock on all sewing machines. Why didnt they just put up a sign at the display area? She told me to keep checking online and so today I saw that they had 2 of the type I wanted in stock. I headed back to the store, which is 35 minutes away. When I got there I asked an employee for help, and she nodded me to ask a gentleman standing there. He said they were out of stock and hadnt had a shipment in 3 weeks. When I told him they showed 2 in stock online, he just rudely said no- they had no sewing machines. No apologies, no suggestions, just a hateful attitude like I was bothering him. Wont be back after this. Plenty of fabric with free shipping online.

Its been a while since Ive shopped for a pattern. Picked up 2 cute ones.Very friendly staff, AND customers!

There was a variety of yarn to choose from N everyone was very cordial N helpful. I will be shopping there again

Need more time explore. I was in a hurry, but found what I came for.

Everytime I go here there is some sort of pricing issue: something rung up wrong, the sale card was expired but still on display, a bolt was put back in a wrong place, ect... One time, I was even told that the coupon on their APP was incorrect, so they couldnt honor it. Its a fine place for sewing supplies, just always check your receipt.

Very great place for crafts an fabric.Has alit of different items to chose from.

Love browsing thru JoAnne Fabrics. The fabric quality and variety is amazing. All the little Knick knacks they sell be it tailor supplies, craft supplies, organizers, candles, totes, jewellery accessories are fairly priced and good quality. The customer service is good as well. Wish they have this sized store with this offerings in NYC.

Great selection of fabrics though I wish there were somewhat better pricing. Staff was very friendly and the store is bright and clean.

I always do better online.

My wife was actually shopping for a birthday gift fora grand daughter learning to crochet. Many craft choices available and many Christmas decorations to choose from.

Low amount of fabrics for upholstery

Love this store .Ill definitely be going back employees are awesome...

Great variety! Good prices and good coupons!

I went today and purchased thread,precut cloth squares, needles, elastic and ribbon.Im making my own cloth masks with material I personally picked out at a much cheaper price than ordering some. I saw some cute squares for children and infants too. Curbside pickup is available. Friendly and helpful staff.

Recently finally went in and at first I was just looking around, but then I wanted to see about a specific fabric. I asked the 2 woman around the fabrics that werent doing anything and they just advised me around where it would be instead of walking me over.

Went there looking for an elephant print fabric that I saw on their website, that was at their store, but they didnt have it. Could have saved my time and gas.

Expensive, but lots of variety. I went for iron on patches and was pleased with what I found. This store was recommended to me by a cashier at a different store when i told her what i was looking for.Also: they have a TON OF FABRIC. (I know, its obvious) but its like.. Half of the entire store

Helpful and had what I needed in stock.

Its ok, not very many stores in Greenville have fabric. Little stuffy if you catch my drift.

I love the good selection of fabrics, yarns, notions, and other craft items. They offer good discounts and a loyalty program. I used the discounts to get a sewing machine case for more than 50% off the sale price.

My go to store when in a rush for craft items love the crew and location I can do many things in the area. Sometimes over priced in comparison but glad they are holding up to online shopping. I am grateful for all walk-in stores we need them for the active ones who still like to get out and about. Thank you.

Everytime .. everytime... I try to use me coupons they dontwork and then i am told..oh its a hit or miss.. what??? Tell what didnt work so I can get something else if I have to.. almost ready to make a new years resolution to boycot you!!!

Staff is resourceful. One cashier avoided me. She waited until the next customer approached the line. Fortunately, the other cashier assisted me without trepidation.

So many pens and makers amd paints..i love it...

Joann Fabrics is a great place to find any sort of craft needs and fun ideas. The aisles are readily marked which makes finding items easier. The knowledgeable employees are helpful. We were glad we stopped in for more pretty felt colors. Having easy and fun summer projects for our kids is important to us.

Got what I needed...on sale 40 percent off. Most craft stores arent giving significant coupons, so thanks to Joann for doing so.

Great customer service

They dont probably price things.

Love this place. Always have what I need and awesome fabrics!

Great place for sewing needs (and crafts). The cutting table lady was especially helpful.

To be honest, I thought Jo-Anns had closed. I had not been to the store in years because their prices were astronomical.Today, I was overwhelmed not only with a good deals and sales, but they had the most extensive variety of yarn I have ever seen... And I consider myself quite the yarn connoisseur. They also had an incredible selection of Happy Planners and Happy Planner accessories. Im glad I had adult supervision or I would have maxed out a credit card.I definitely will return for more yarn... and a budget.

Have what I need for my projects

Customer service has to be one of the best. There was a glitch in the computer system when making a return and when I contacted the store, the problem was fixed within minutes. The staff was friendly and very accomodating. Thank you for being so pleasant and professional when things are so stressful for your employees.

This the place to get all your craft work from!

It was, went to sight see .

Great service

The store was hot and with the required mask that made it difficult to shop for any length of time. Usually it is pleasant and the staff great to work with.

Helpful and courteous staff

Horrible customer service! My wife place an online order for pick up and when the system “glitched” it canceled the order. After she called to speak with the manger she was told to come in and they would allow her to get the same discount on store. When we arrived in the store and were ready to check out the staff was lost. Hannah the manger on duty called the other manger to verify and the other manger refused to give the discount she promised on all items. This entire process took almost 45mins, then the computer “ froze”, Hannah then had to start the entire process of ringing up the items over. All in all we spent over an hour checking out and was unable to get all the items we needed at the discount promised.

I have never been in here before but I really liked the selection of fabrics as well as arts and craft materials.

Friendly family atmosphere and the food was great for a reasonable price.

Very nice store.

The staff here are true professionals. Very knowledgeable and accommodating. When I need to know or understand something, they always come through.

Great craft store, they have it all.

Love this store. Has so much more than just fabrics. Great prices and always has coupons plus items on sale. Staff is very friendly and helpful. It is a must to shop at no matter where you live. ❤

I go there with my fiance mostly. She loves to sew. I have come to learn through her that they have a large variety of sewing and crafting supplies. Great place to get your sewing / crafting stuff for sure.

Great selection, good prices, helpful staff.

Needed thread and a few other bits.

I like the large selection, but compared to online almost everything is 500% markup or more, even with sales. That said, it is nice to feel and see fabric before buying it.