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Auto Glass Now® Greenville SC
1706 Laurens Rd, Greenville, SC 29607, United States
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Auto Glass Now® Greenville SC
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ns
Review №1

This is the second time there and still great service, the best price, good service and friendly caring ladys at front desk.

La
Review №2

On 4/12/21 I called auto safe to make an appt for me the next morning at 9 am for them to put my driver side window back on the tracks. I came to my appt the next day 30 minutes early and they said that it was going to be an hour before they can get my car in, which didnt make any sense because i have an appt. So i told the lady to call me when my car was ready 4 hours later, still no call received. I then proceeded to take my car back up there and left it, 5 hours later i go up there to see if my car was done and it still wasnt ready until their closing time at 6 pm. They are very unorganized when it comes to appt, like dont have someone make an apt if you arent going to take them till after that appt time.one month later...On 5/13/21 I roll my window up and it came off the tracks again so i take my car up there at 11:30 am and I dont get a call saying its ready until 4 pm. I go there the next day to pick it up and when i get home i see that my door isnt on all the way and that when i go to unlock my car it doesnt make the beep noise it made to let it be known that the alarm is off on my car and when i go to lock it my car alarm isnt on anymore so they broke that also but they said it was a mechanical problem. Also I cant unlock my car doors from the outside anymore, i have to unlock my 1 door then get inside and then unlock the other doors. When i brought it to the guys attention when i brought it back, he tried to say that he had no part of my car doing that like someone else did something to my car when they had my car all night, so somebody mustve did it cause it worked perfectly fine before giving it to them. He worked on the wiring in my window then said that this one part of my car was broken when a year ago before i got my car my dad bought as brand new piece for it so i dont understand how all of a sudden its broken.I will not be going here anymore for any type of services. Not worth my time or money.

Ly
Review №3

Requested a quote online, called and made an appointment. Reconfirmed. They replaced the windshield in about an hour, and were able to salvage the brackets off the old glass for my after-market window shade. Did a beautiful job. Price was fair, and less than Safelite (who doesnt honor their own warranties and is unavailable to speak with you about it.) Highly recommend this place!

J.
Review №4

Horrible experience. I arrived and parked to the side of the bay. As I was going to the office the technician yelled at me to move. There is zero appropriate parking. I pulled to the side of the building blocking other cars. The entire area to the side is littered with debris that will flatten a tire.After I gave my key to the front office I was returning after getting my water from the truck. The same technician almost shouldered me and when I looked back he was just staring. Very hostile. Not professional. Go elsewhere. We work hard for our money go to a place that appreciates your patronage.

Mi
Review №5

The technicians left broken glass on the right front passenger seat, right front floor board, and on the right side of the dash. I removed large chunks of broken glass from the area of the passenger side air-bag flap cover. I brought this to the attention of one of the technicians. I was asked to pull my vehicle back inside the work bay. One of the technicians then vacuumed these areas. I think that a blind person could have done a better job. I will never recommend anyone to Auto Glass.

ga
Review №6

I met Monica and Keith. They were super friendly and knowledgeable of what would work best for my windshield repairs. The price was a huge difference from another company I had spoke with. I will be making an appointment for a new windshield soon!

Ro
Review №7

Great price. Excellent service. Perfect installation.

ch
Review №8

Very disappointed with the unprofessional behavior and disrespect from the staff. Do not recommend! Wind shield was installed incorrectly.

Ba
Review №9

Had a rock crack my window and Clint took me in the same day and had a solution only 10 minutes after the accident. Having my child in the hospital - I needed a fast fix and they truly went above and beyond to meet my needs and at a great price. They really did turn a horrible day into a great one. Highly recommend them.

Gi
Review №10

Was told to be there at 8am because there was no set times but when I arrived there was no one there then a lady pulled up and then a man and she got in his car and they left so from 8am till ten minutes after 9 they were gone. Did not know they were the people that were running the place. So I went in and they couldnt even get computers up so I left. What a joke leave customers sitting in your parking lot for an hour.! Then you dont even apologize! I think they should offer the customers from this am (total 3) a 20 % discount off the quoted price.

Mi
Review №11

Well worth the drive down here from Fletcher. Professional and prompt. I would recommend Auto Glass Now.

gr
Review №12

Great deal. Glass was replaced that day and they had one in stock for my 1994 Honda.

Mi
Review №13

They take very good care of you and your car and work is done with care.

pi
Review №14

Great and fast service, folks!!! Go see them.

Ta
Review №15

Great people, fairly priced, & quality workmanship. Mike is honest...tells it like it is & really takes care of his customers taking time to explain all. He is a man of his word doing all in a timely manner. The staff is really friendly & upbeat. A big kudos to Jennifer too she handles things efficiently doing 10 things at once keeping a smile on her face the entire time. My insurance company was not easy to deal with & she was patient & communicated great!!!! Thanks guys!! Job well done!!

Za
Review №16

Cheapest price in town! And had my windshield in within a day! Highly recommend this company

Ta
Review №17

During these unprecedented times, the incredible honesty of the entire staff was amazing!!! My first contact with Clint was over the phone where I explained the leaking problem that we were experiencing with our Jeep Wrangler. So, yesterday, I stopped by; he took a look and told me that if he could simply replace the gasket without having to replace the windshield, that would be the route he would take and therefore save us a little money. However, he ordered a windshield to have on hand just in case. If my schedule would have allowed, I could have returned later that day as he had the parts delivered the same afternoon. What amazing customer service. Erica called me this morning to confirm that I was still coming in; again, amazing customer service. Upon my arrival, I was greeted with a warm smile and breath of fresh air. Justin, one of their service technicians owns a jeep and was very familiar with this type vehicle. So, before removing the windshield, they did a water test and it wasnt the windshield at all. Apparently, jeeps are notorious for this type leak (of course, we had no idea). Justin took the time to raise the hood and explain what happens with the water. Both he and Clint made recommendations for a simpler fix. Justin being a jeep owner himself actually took the time to write down sources for parts. I am both thankful and grateful; and left there feeling blessed beyond words. They were so above board honest and helpful, wherein, in the majority of cases, especially being a female, they could have easily replaced the windshield costing me unnecessary money and yet their total and complete honestly saved us a lot of money and the problem would not have been fixed. With that being said, I would totally recommend them for any repairs! Upon my leaving, Erica gave me their business card with a hand written note saying Thank you & God bless on the back; that speaks volumes for the entire staff!!!! Thank you, Clint, Erica and Justin aka (Jeep owner and my angel for the day).

Cr
Review №18

Took forever for them to come out. Almost 2 weeks. I would not recommend this place.

Ro
Review №19

Excellent customer service excellent job done Ill recommend them anytime!

Ic
Review №20

Went for a simple chip repair and came out with a worse crack than I had. They kept trying to sell me a whole windshield. The chip was no larger than a nickel.

Mo
Review №21

Customer service is excellent. Mechanic allowed me to see what the problem was with my window before he fixed it. Everybody very informative courteous polite and professional would definitely recommend .

Em
Review №22

Great, great service at a fraction of the price, these guys are pros! They give you a quote immediately, have windshield ordered and in the shop ahead of time, finish job faster than expected, do a very clean and thorough windshield replacement job, and they stick to their quoted price. Gotta love places like this, well worth the 5 hours of travel to visit them, definitely coming back!

La
Review №23

I thought based on the reviews it would be a good place. My daughters window needed to be fixed it would come up. I have car shield so they required me to pay my deductible which I did. After picking up the car my daughters door handle fell off. I called back they insisted they didn’t touch it and it wasn’t there fault but who else would have. It was working before she dropped it off. Now here we are 3 weeks after getting the window fixed by them and it won’t come up again. And I was told I would have to pay to re diagnose it again. Worst service ever!!!!! Calling everyone today this is ridiculous

Br
Review №24

Been trying to get my windshield replaced from this company for a month. Lots of empty promises and zero follow through. Spoke to the district manager on Saturday. He said he was going to personally see to it first thing Monday morning. Never heard back. Dont waste your time with the run around.

Ja
Review №25

Very friendly, professional, good price for quality product and service. Erica and Buzz were great!! Highly recommend them.

Ri
Review №26

Great job! They did more than expected. My vehicle is a 1984 and it had some surface rust under the chrome trim.So, they polished off the rust and treated it with a primer before installing the new windshield. I Highly recommend their services.

Ni
Review №27

Saved 50% on a windshield and installation vs.dealer on my kenworth t800. The metal strip I had was old and brittle they replaced it with a black rubber type which didnt bother me . Im sure I saved more like 70%. Plus liz and the rest of the crew were very nice

Sh
Review №28

Attempted to set up a time to get windshield repaired, Who ever it was that I was speaking to was very impatient with me, was being rude, cutting me off as I was trying to explain the situation and ended up hanging up on me.

A
Review №29

Mike was able to work me in and was super friendly! And their prices and work are incredible!

st
Review №30

Im IMPRESSED!!!!IVE Never been Catered to and Appreciated by a Business Before In My 44 Years!!Eric the Manager Deserves a Gold For His Professional, Hardworking, Friendly, Incredibly Knowledgeable Personality!The Entire Staff helped me and made me comfortable and as a woman I felt like I was in great hands and not get ripped off!! Awesome work guys!!! Eric, Justin and Liz THANK YOU

Ch
Review №31

Worst service I have ever received. After replacing my back glass there was dirt and broken glass all over my back seat and parts of the interior were not put back into place. After contacting the office and bringing my car back, they made no attempt to accept their mistake or make it right. They left trash in the car and were overall extremely rude and disrespectful.

Sc
Review №32

Fast, friendly, affordable company.

Ga
Review №33

I called them originally to get my windshield done on Thursday. I couldn’t make it to Greenville today. They came to my house in Spartanburg in less than 2 hours. Amazing service and very professional. The guy was very easy to talk to. Thank you so much I am so happy!!

Vi
Review №34

Called and asked about a quote on a back window with tint. Got the price made the appointment for the next day. Dropped the truck off at 9 AM! Called to check on it around 4 PM was told they ordered the wrong piece and did not get to it today... Brought the truck back the next day and got the window changed. Paid the price I was given only to find out the window they ordered and installed was without tint.. then they tell me with tint cost $700... told them we also wanted to go ahead and replace the seal on the window and they did not replace the seal either. I DO NOT RECOMMEND DOING BUSINESS WITH AUTO GLASS NOW. spend a bit more money and get it done somewhere else. Save yourself the headache.

ch
Review №35

This was the second time I have dealt with them. They are good and at a fair price.

Mr
Review №36

Terrible service. Made my appointment for 9am, they didnt touch the truck until 11.30am. We finally left without an apology from the staff

Ro
Review №37

A wonderful place to do business

Ja
Review №38

Erica was quick in her response to my online inquiry and Justin did a great job in replacing the windshield. The service was prompt, professional, and friendly!

Ni
Review №39

Best price in town by fare. But they damaged my head liner and some aftermarket wiring in my truck. They also made a mess with broken glass. Now that the back glass they installed is leaking, they want to blame the 3rd brake light. I wanted value, and I got cheap. Cheap part. Cheap servers. Cheap warranty.

of
Review №40

Best prices and great service what more do you need

An
Review №41

Great and friendly service. The lady in the office has the best customer service skills. I will definitely be back for any glass installation needs.

Me
Review №42

Best experience ever 🙌🏽 They fixed my windshield and I got new wipers ❤️ Liz kept me company in the waiting room while Justin and Eric fixed my windshield. Eric even let me borrow his charger after my phone died. Highly recommended!

La
Review №43

Great experience! I called them for a quote & 2hrs later the job was DONE! The price was much lower than I thought, the guys were really nice & knowledgeable, and I was in & out. Hopefully Ill never need my windshield replaced or fixed again (lol) but if I do this is where Id go.

mi
Review №44

In and out quick with great quality work would recommend above any one else

br
Review №45

First off y’all should invest in more staff having one repair man is not gone fly when you got 5 cars waiting to be done and then y’all don’t communicate y’all can’t set up simple appointments like I really don’t see how y’all still in business ! At this point throw the whole business away !

De
Review №46

Windshield busted day before vacation, called Mike at 8:00 am windshield installed and car picked up by lunch. Great service windshield looks great, wonderful experience will highly recommend.

Za
Review №47

Very happy with the service I received. Justin was fast, did a great job, and was very personable. Cant beat the price and service. Definitely highly recommended!

Ma
Review №48

I had a very pleasant experience, they did everything they said they would satisfactorily. They gave me the best price of anyone I called.

Ra
Review №49

They were super nice and helpful. Shannon was super helpful while I was trying to figure out everything in the phone and Keith was super efficient and kind about putting in the windshield. The women at the front desk (didnt get her first name) was very friendly and didnt make waiting awkward and even had a small conversation with me, which was nice.Overall, this is a good little place and I would definitely come again.

Ch
Review №50

Best prices anywhere. When I arrived David was incredible professional in making sure everything was set and ready to go. Keith was the technician who replaced the glass and did a superb job. Was a very smooth and quick turnaround from when I dropped off the vehicle to driving off. I dont want another cracked windshield but would schedule again with them if necessary.

Ma
Review №51

I had a windshield installation done after several previous conversations before making my decision. They were very patient and helpful. The customer service was very good and a job well done on the work that I had done. I would definitely use them again. (Ben Moses)

Ma
Review №52

New to the area and took a chance coming here. They were about $100 cheaper than safelight. Eric was very nice and did a great job replacing my windshield. I would definitely go back.

Ch
Review №53

I have a 2000 Ranger; that had a terrible leak from the windshield seal. I’ve been trying to find a shop in the Taylors area for over a year that would take it in; but because i had used flex seal to slow the leak nobody would touch it. Eric, the manager, said it would be no problem and was able to fix it with no issues. The level of experience is higher than the local competition and on full supply. I truly considered trading my truck because of this issue and auto glass now was able to help me get things right with it. They also did it for 50% less than the last shop I took it to quoted me. If your considering anybody else; stop and call Eric, I promise it will be a very positive experience for you. I’m a mechanic and will recommend every single one of my customers that need glass work here.

pa
Review №54

Called today at noon and told me to bring in at after 1 same day. Service was great along with Eric who was with customers who all came in. I would highly recommend this company to anyone who need replacement or repair. The price was so much less that others around who could not get me in for a few days!!!!

J3
Review №55

Excellent service. Honest and helpful with nice staff. Id recommend them to anyone. They allowed me to fix something while my windshield was out that I other wise would have never been able to fix. Thanks Auto Glass Now!

an
Review №56

These guys are great! Placed an order at 1:30 pm and they had the glass here and installed by 5:30pm that day. Eric is a great worker and we have never had problems with theyre work. Thankfully its all warrantied anyways and great prices!

Mi
Review №57

I have no complaints regarding my experience with Auto Glass Now. They were extremely helpful with filing my insurance claim themselves and scheduled my appointment immediately. My service with Eric was pleasant and prompt. I would reccomend their services above other competitors.

Ji
Review №58

I called and requested replacement of a windshield in my 2013 Dodge Grand Caravan. The lady taking my call was extremely helpful. I explained that my wife had the van and could not drop it off. I got my wife to contact her and they set up the replacement work the following day. The price was very reasonable and better than Safelite. On top of it all, the service was excellent. All good for me and family....thanks so much.

Qu
Review №59

I can’t rave about this place enough! Everyone there is super friendly and helpful! I had never broken a windshield before but they aided in getting me through all the necessary steps to get it done. Although I was a walk in, they were able to fit me right into the schedule and had it fixed immediately. I didn’t have to wait long at all and everything was just peachy! Thank you all again for making a not good situation into a pleasant out come! I recommend them to anyone! Quick and affordable!

Br
Review №60

They did amazing with fixing the windshield in my truck! Shannon was awesome with getting me in quick. Keith was super fast about getting it put in and getting me on my way. He did an awesome job! Thanks guys and I will be back for any other auto glass needs!

Ha
Review №61

Ut should be 5 stars

Ma
Review №62

Called, got a quote, was able to come in immediately and they had me out in an hour and a half flat. Nice/professional guys, quality work, unbeatable price.

de
Review №63

We use Auto Glass Now for all of our auto glass needs and have always had a great experience with them! Jessica and Eric have been great and very helpful! I would definitely recommend to anyone! Thanks for all your great service!

Br
Review №64

Same day results not bad price

To
Review №65

Justin did a great job installing our Toyota windshield in my wifes office parking lot. He was very professional, courteous and made sure my wife felt comfortable, secure and safe with the entire experience. Great job Justin - We will make sure that everyone knows how professional you are!. Thank you

Ia
Review №66

Came in to get two windows replaced. Thanks to Keith the tech it was really quick and great work! Great price and I will be back again to get my windshield replaced! I would highly recommend Auto Glass Now to anyone who doesn’t want to pay an arm and leg for quality work!! Thanks again Keith

Xa
Review №67

Very professional, Fast and clean. Special thanks to Jennifer for the best customer service.

TO
Review №68

Jessica was wonderful today she gave great customer service from paper work to getting my window repair. She even pick up my window from another location less then 5 min. Eric did a wonderful job installing my wind shield, didn’t wait long at all thank y’all so much

th
Review №69

These guys are my new best friends! I went in to have the back window seal replaced because of water getting in to car. Nope. They diagnosed the problem as a front drain. Then cleaned it out, vacuumed the water out and all for a third of the original quote. Keith was a wonderful tech. It was a great experience. They will be our go to guys for all glass needs. I feel like I should bake them cookies or something.

Sa
Review №70

After walking in they were able to fix my rear passenger side window. Insurance deductible was almost 150 more than what I paid here! Within an hour and 15min I was back on the road. Staff were super friendly! I definitely recommend this place!!

Jo
Review №71

They set a same day appointment, diagnosed the issue and fixed it in under 1 hour. Fantastic service, friendly and informative. I definitely recommend them for any repairs that you may need.

Ki
Review №72

They installed the glass window which wasnt a GM part and then messed up my door panel and tried to say that the damage was already there. No more business from me.

Ap
Review №73

Eric aka The Game 😂 came and did my Parents Cadillac on yesterday and did a awesome job.He was very respectful, Cute 🤷‍♀️ and Considerate.Great Customer service. 5 start I recommend Auto Glass Now to everyone..

Bi
Review №74

Wonderful place and highly recommend them. Keith did a great job on my total windshield replacement, very fast and even went out of his way to help me with my wipers! I will definitely be back if I ever need any kind of window repair!

Fr
Review №75

Very friendly and professional. Good experience.

Di
Review №76

Keith was very helpful in getting my window replaced. Very cheap price and done quickly too. Highly recommend.

T
Review №77

Thanks y’all!! I was in and out. Great customer service.

St
Review №78

I had my 2012 Tacoma windshield changed last week and extremely happy with the work. Eric the installer and store manager took ensured the repair work was swift .They got work done even though I called in to schedule replacement almost past their normal work hours on the Saturday afternoon.

Ch
Review №79

Could not believe the quick response at such a short notice. This place had me in and out pretty quick considering there was a rust issue involved, which even that they helped take care of. The price was cheap, and Justin ( window installer ) was on point. The manager brought me into the shop, discussed my issues and Justin took care of the rust around the window frame. I even came back into the shop to give my approval on the rust removal before the window was installed.. Check them out, save some green and walk away with satisfaction... I did.

Za
Review №80

This place is great! Best price in town and great service. Keith the Tech was very knowledgeable and did a awesome job! Kelly at the front was great too! A+

Cr
Review №81

Best price in town and they fixed a dent they made by accident...would use them again..

Fe
Review №82

Location in Greenville South Carolina was extremely friendly took care of me very well and explained a situation with my windshieldThey asked if I needed anything or wanted something to drink and the price of my windshield was quite cheap and I got amazing quality I highly recommend people to go to this location

St
Review №83

Replaced the drivers side window on my truck. I couldnt believe the low price. They did a great job and got it done fast!

Ph
Review №84

Second windshield replacement from this location in last few months. Keith did a great job with the install. Explained not to shut doors heavily unless a window is open so the cabin pressure doesnt unseat the fresh windshield sealant. Customer service is excellent.

Me
Review №85

Needed a window due to a break in and they got me right in and Keith was just awesome. So helpful and kind. I loved this business and they saved my day today!

D
Review №86

They had my windshield in and ready to go within a couple of hours of my calling for an appointment. Great service, and fast. This is the 3rd or 4th car Ive taken to them and Im always pleased.

Da
Review №87

I took two of my vehicles to Auto Glass Now to have their windshields replaced. Jessica the office manager gave me a good price and Keith the Glass Tech did a great job on the installation. They had the glass in stock and replaced both windshields in under two hours!

Ja
Review №88

Great Service. Great Staff. They saved me in an emergency glass repair situation. I would recommend this location to anyone!

Ja
Review №89

Cant recommend these guys enough. A semi tire blew and shattered my windshield on my way home to Charleston. Auto Glass Now was the only place open until six, so I gave them a call. I told them I would be arriving right around closing time, but they told me they would stay open for me.My tow ended up taking longer than expected, and I called again saying I wouldnt be able to make it until 6:30, a half hour after they closed. They told me not to sweat it and get there when I could.I ended up getting there a little after 6:30 and found two guys patiently waiting for me. They promptly took my car in, removed the broken windshield, and put in the new one while my puppy and I waited inside. After getting insurance and everything sorted out, I was able to leave in a perfectly functional vehicle around 7:30.These guys stayed open an entire hour and a half later than normal just so I could get home that night. Again, I cannot recommend these guys enough. If youre in the area, they absolutely deserve your business.

Br
Review №90

Love you. Great customer service. Great prices and very knowledgeable about state laws for auto glass. Thank you again.You have my daughter and i business for life.

Cr
Review №91

Great service from the moment we called to get a quote. Keith did a fantastic job and service was quick! Would definitely recommend.

By
Review №92

They got me in and out so fast with the lowest price in town Keith the lead tech had the best customer service! I walked in he gave me a great quote, and installed my glass with a smile the whole time. Thank you Keith and autoglassnow!!!

An
Review №93

Keith did an outstanding job repairing my windshield! He even found a 2nd chip I didn’t know I had and repaired it too!! Really great shop. Highly recommend.

Jo
Review №94

They speak the truth! They cost 50% less. Their installer knows what hes doing (trained by Safelite and has done over 2000 installations). The product is first rate with the standard lifetime warranty. They were fast! I got the LOW LOW LOW quote in the morning, and I had a new windshield on my car (installed in my driveway in about 1/2 an hour) in the early afternoon.

Le
Review №95

Great place. Last windshield they sold me survived a rollover in my 08 Ranger. Now Im back with a different truck. And Ill keep coming back. If youre like me and ride around on liability insurance, this is the place for best prices and best service. Highly recommend.

Ar
Review №96

Keith hooked us up! I came in to get our windshield repaired, he was done within the next hour AND shampooed my back seat where my daughter got smoothie everywhere without even asking. Would definitely recommend going here for any glass needs and ask for Keith!!

Na
Review №97

Jessica worked extra hard to find and order a specialty side window on short notice and Keith did an A-plus installation a day before I needed to take an out-of-town trip. Highly recommend!

Ly
Review №98

I went in spoke with Clint he was very knowledgeable with the service, and Eric put in my windshield and it look even better than it did before! I recommends this palce to everyone!

Se
Review №99

I DO NOT RECOMMEND DOING BUSINESS WITH AUTO GLASS NOW. spend a bit more money and get it done somewhere else. Save yourself the headache.

Br
Review №100

Went in to Auto Glass Now, Keith took care of me, great customer service. Would recommend it if youre looking for a place where the employees care about you.

Information
25 Photos
100 Comments
4.7 Rating
  • Address:1706 Laurens Rd, Greenville, SC 29607, United States
  • Site:https://autoglassnow.com/our-locations/greenville/?utm_source=GMB&utm_medium=Organic&utm_campaign=Website
  • Phone:+1 864-250-4404
Categories
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:8AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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