The people that work there are so very nice and helpful. I have used this body shop for about 25 years and I wouldnt take my automobile any where else. I highly recommend them they have always done such a great job for me unlike some of the other body shops around.
Good friendly Hometown people
On November 18th 2020 I had the unfortunate experience of having a head on collision with a 🦌 on my way to work. My boyfriend had used Tatham in the past for body work for his truck. So I called on them to help with my unfortunate incident.Long story short. When my insurance company would not do what I was told they would take care of and did not. Tatham stepped up and stood beside me and the issue and they themselves took care of paying the difference of what the insurance would not. When it comes to having care for their customers I now know the (my) insurance company could care less. This was a true safety issue with the vehicle and tatham understood this and refused to let me get into a vehicle that would be unsafe.I cant express enough how thankful and appreciate them for this. It makes me feel good to know that now in these most troubled times there are people who still have morals and care for others the way we all should.Tatham stepped up NOT my insurance company. God bless Tatham body shop and everyone there!
The biggest negative is their customer service. The front desk woman was very polite and helpful. However, she was not always there and the other guys seemingly were impossible to help over the phone. I had physically shown up in person, along with my significant other on a separate occasion, and they wrote nothing down on paper or into an electronic file. Essentially, every time we spoke with them, it was like starting over.
Very satisfied. Tatham is very easy to work with and my car looks perfect. They had it repaired and ready for pickup within the time frame given. Can’t even tell I was in a small fender bender. My car looks just like when I purchased it in January. They are a recommended body shop through my insurance, Allstate. I highly recommend Tatham Body Shop.
Did a great job - very pleased!
My car got towed to this Body Shop and the owner was compassionate and cut me a break on the storage fees. God is good.
My truck was taken without my knowing and it got towed from a sting and when I found out it was gone and they had it, it was 2 months and storage fees were 3,500+ I could not afford it. So they got my truck free and they wouldnt work with me. That is so wrong I have fear of leaving my home is why I didnt know it was gone for so long. ( severe anxiety) and on meds for it you would think they would work with you..
Poor quality work. Allstate should remove them from preferred company list.
Totally dissatisfied with service. Had truck 2 weeks bill stated 8 hours to pull bed pannel and paint. Bed pannel has fish eyes in paint and trash under clear coat. Next day was wiping the area off with a microfiber towel to take pics and the bed panel pushed in very poor work. These guys and Allstate run a racket.
Jan Tatham and everyone thats works there are get people and they do great work
Great service and people
Great service & GOOD PEOPLE
This place is a joke horrible work and bad service and way slowly than they should be had a horrible experience!
Fast service
Quality work