Very pleased with the service that was provided by Elgin’s. The paint and body work was excellent. Definitely will be using them again in the future.

Did a good job after repainting my bumper for the 4th time... I went to go pick the car up and my interior was left dirty driver and passenger seats were dirty both door panels were messed up the car was not dropped off that way I do not recommend this body shop... and i don’t think it takes 2 people to go on a “test” drive.

Been doing business with this company for decades. Theyve always done my family right. High quality work!*Regarding their negative review on Google: Its impossible to bring a wrecker driver thats on the road into a conversation with a client in person in the moment that they are upset over something. Their wrecker stays on the road picking up and dropping off until well after closing nearly every day. And God forbid they clean your car! 😧🙄😉

I recommend this towing company to everyone 100%. Everyone I came in contact with in this company first of all was very professional, very courteous and very efficient. All of this with the Southern politeness. I will continue to use these people always.

Guy wanted to charge me 2 hours at 46/hr rate to replace a tail light.... I just watched a guy on YouTube do it in 5 minutes. I’ll do it myself.

Unethical, egregious and blatant liars. I brought my car in for a repair and immediately after picking up, realized they missed a spot. I went right back and Billy Pedro Williamson acknowledged that they must have bumped it durning the drying process and that they would be in touch to finish the repair in full. They never were in touch and when I called, I was told this tiny piece that Billy had acknowledged was either bumped or missed was not included in the estimate and that I had been notified of that in advance of agreeing to the original scope of work. Elgin-Williamson would not include Billy in the conversation, the person, my sole contact, who would have confirmed all of what I was saying to be utterly accurate. Who brings in their car for a total repair and asks them to skip a portion? Beyond that, the idea that this was a new repair to be done is a completely false and completely different narrative. To add insult to injury, they spray your car with a hideous cleaning spray. STAY AWAY.

Do not use this place for anything. They are scam artists who dont do the work they say they will do. My car was hit by someone else and was towed to Elgin Williamson. They held the car so long that the other persons insurance company stopped paying for my rental car (after close to a month), at which point Pedro at EW said that they would cover the balance for the additional days for the rental car. When my car was finally ready, I turned in the rental and paid for the additional days, expecting EW to give me a check for that amount. They did not. They ignored repeated calls to them so that I finally gave up. Six months later, the side mirror on my car that they supposedly replaced fell off my car and was holding on only by the cord (since it was an automatic mirror). In looking at it, you could tell that they had just used some sort of glue or adhesive to just stick the broken mirror back on the car, even though they billed the other insurance company for a new mirror. Avoid this place at all cost!

Very rude people. The paint job was done horrible on my car. The door still had scratches and they also put a ofbig scratch on the hood of my car. I honestly dont recommend this place. Terrible paint job

Very rude and inconsiderate. A bad car wreck totaled my car. I had it towed here on AAA’s instruction. I was then informed that they did not handle totaled cars and would charge me by the day for storage. I arranged for it to be picked up first thing the next morning. I was charged 2 days storage even though it was less than 24 hours and within 1 hour of opening on day 2. The woman was rude, insulting, sarcastic and generally unsympathetic when explaining calendar days begin at midnight. I will never go here again. They will do anything they can to squeeze more money out of their customers.

These guys are the best. Great tow truck driver, always fast and easy to deal with. I recommend these guys to everyone, simple tow or extensive body work. Really great people and amazing service.

This was a referral from a very good mutual friend, so the experience defies logic.I took my car in for some front bumper repairs. I was initially told 2 - 3 days. I accepted there proposal and scheduled to take the car in. I took the car in as planned and was again told 2 days, possibly 3. I left the car.I called on the second day as was told its not ready yet, it will be tomorrow. I called the next day just after lunch and was told they are finishing up assembling the bumper than they will wash and clean up. They did say they would call to confirm. By 3.30 pm they hadnt called and since the body shop is almost an hour from my home and I was going to order an Uber to get there, I went ahead and left to get the car. After all they had said it would be ready.When I got there, I was told it wasnt ready and got a ton of excuses. We have no control over the weather, the paint is still tacky, there was a death in the family, my wife has shingles etc, etc. I asked to speak to the owner since nobody else there has any authority to make decisions and I wanted to be reimbursed the wasted Uber charges. The owner confronted me with an abundance of cuss words, even offered to go outside and fight (very professional!!!!) . He stormed out and said in parting Leave me the F**k alone and get out of my face. We will call when its ready.I called the following day and one of the owners daughters told me the owner said if I brought $800 cash that would complete the deal, and he would reimburse me for the wasted Uber trips. I told her I had no way of getting to a bank to get the cash, so she said it that case it would be $1000 if I was going to use a card.Of course I paid the $1000 so I could get my car released but have now filed a complaint with my Credit Card company as its against Visa/Mastercard by laws, to penalize someone for using a credit card.Oh and the job itself ...... Well its fair, nothing special. The paint is not a match although very close. There is also some orange peeling evident. I guess you get what you pay for. My advice is be very careful here and dont complain or you may have to fight the 350 pound owner in the parking lot. Just be ready to accept a less than perfect, professional job.

Could not have been an easier experience! This was my first real car wreck and they took care of me from start to finish, my car looks great, and if ever need work done again, I will be back!

They were so helpful! I normally worry about taking my car to body shops but they had me totally at ease and explain every step of the process with ease. I will for sure use them again and highly recommend them.

Decent folks and received a fair estimate simply by walking in.

I have used Elgin-Williamson for several of my vehicles that needed repair. They have always gone above and beyond what I have found any other body shop in town to be and usually at much lower rates. They are local, family owned, honest, and down to earth to work with. Pedro, Billie, Claudia and family are awesome people and my cars and companys cars always come back properly repaired and looking better than they did before they were wrecked..

First of all, this will be a long post, as I want my experience to be understood. I had my car repaired by them two weeks ago. Now, initially, I was told that my car would be ready by the end of the week. I was only getting my bumper, fender liner, and skirt fixed. Friday came, I hadnt heard anything, so I decided to call them. Then I was told that it should be ready by the middle of the following week. I said ok. Wednesday came, I did not receive a call, so I decided to call them. I was told that my car still was not ready. At this point I started become aggravated and uneasy because I had looked at the reviews for the body shops AFTER I sent it to them to be fixed, haha thats on me. I was told that it should be ready by Friday. I said ok. I received my car last Friday. After I got my car I got ready for work, then, when I went on my lunch break I went to get my car washed. After I got my car washed I went to Wal-Mart for some snacks. As I got out of the car I saw that my bumper was out again, AS IF IT WAS NEVER FIXED!!! And, I had seen that the fender liner was never replaced either. At this point Im enraged, and it was past 6pm, so I knew they were closed, and they dont open on the weekend. Sorry, I forgot to mention that once I received my car, my left turn signal was blinking really fast, so I had called them asked whats going on because it did not do that before I gave it to them. They told me that my light must have blew out, but I can bring it back Monday for them to take a look at it. I looked it up on YouTube and confirmed what they were saying. Long story short on that, I went to OReillys and got the bulb and fixed it myself. Now, I waited until Monday, I went up there and told them that bumper was out and they never fixed the fender liner. So, in my mind I thought I was gonna have to do battle with them about this because again, I had read the posts on online about them. However, it was completely the opposite. They had informed me that I shouldnt go through a car wash for about 30 days, but hand washing is fine, and they also took ownership of not fixing the liner. They had ordered it that Monday, and then that Wednesday I had brought the car back up there for them to fix within 10 minutes. Moral of the story is, it wasnt a total bad experience, but I will definitely wanna use a more reliable body shop next time. Sorry for the long post, hope it helps someone.

They took all of my calls and helped me for two weeks while my car was there. Helpful, positive, and excellent customer service.

They did an awesome & quick job (finished in 3 days) on replacing the whole rear end of my CRV after someone hit it in my barbershop’s parking lot.

Paid 3300 to have my 67 impala painted and body work done... Hellen Keller could have painted my car painted my better. The paint is chipping off of my car 3 months later and has orange peel all over it. These guys are garbage. Also after all the body work they backed into something and damaged all the rear end of my car and denied they did it. Close the doors and shut down the shop. This place is a hoax. Im disgusted. They turned a classic car into an embarrassment. Pedro doesnt know how to run a business and the only people who gave this 5 stars are the people who work here. Dont believe me? Go and see the lady at the front desk her name is on this review

Had to have my ram towed. Stanley the rollback driver was excellent. Thanks for the help guys.

Absolute garbage. Runs in the paint. Trash in the clear coat. Orange peel and buffing compound everywhere. Customer service is terrible. Might as well had bought a spray gun and buffer and done it myself. After 8 weeks I finally went and got it and took it somewhere else and had it done over

I had my car sideways in a ditch. My insurance company selected this company as the towing vendor. I thought for sure my car was severely damaged. But when my car was brought to me after being pulled out of the ditch i was shocked. The gentleman who pulled it out did so with such care and technique that no damage was done to my vehicle. Im serious everyone is shocked and find it hard to believe my car was almost completely sideways in a ditch and yet the vehicle has no apparent damage unless you fine tooth comb it and you can see slight scratch at the bottom. Which was completely done by me when i slid off the road. My 2014 mazda 3 looks like it did before i wrecked. Good job elgin! Im sure any other vendor would had ripped off the bumper and scratch my car all to heck yanking this thing out of there.

I have had several cars fixed over the years at Elgin Williamson. They have fair rates on towing and contacted the insurance company for me and helped me to get the claim started. I would highly recommend using them for any of your needs.

Super group of folks!

Elgin-Williamson fixed my car after I sideswiped my own garage (oops!). The rear drivers side door was banged up really bad. The office staff was very helpful, and I did not need an appointment to have an estimate made. They were able to fix it up, good as new. Too bad they couldnt do the same for the side of my garage!

They had my car for 12 days..it took.way to long for repairs then it should have. also my door and window is still broken. it sounds like its going to fall off. also my front left drivers side down at my tire, sounds like there is something wrong. while im driving down the road my left side tire scrubs and makes an awful noise. these damages were promise to be fix and now im still left unhappy.

Took longer than expected to fix my vehicle, was incredibly rude and broke something else while working on my vehicle that they refused to fix. Please dont waist your time nor money at this location!

Best body and painter in years

Nice people

Avoid at all cost!