Lorraine was very helpful. She was wonderful and really helped with a repair!
The sale prices are reasonable. They utilize the most up to date technology. They have many great frames to choose from, and everyone there is very, very pleasant to work with. I have to send a special thank you and shout out to Ron, though. He is fabulous, a truly special human being: knowledgeable, caring, professional - an amazing asset to this store.
Went here to get a eye exam after 3 years of wearing the same glasses. After the exam picked out glass and paid $159. Glasses came in 2 weeks later. Immediately upon them presenting them to me one of the nose guards was off.. no biggie.. they fixed and adjusted them at which time I said things didn’t really look all that clear on the bottom of the progressive lenses. Left and after 20 mins had to take them off my head was pounding. Immediately upon taking them off the nose guard fell off again went back 2 more times for the “progressive line” to be adjusted. After trying to wear them for 2 days i took them back, nothing was clear and the frames were hurting not to mention the massive headaches every time I tried to wear them. After not wanting to have them adjusted again for no reason they looked at my previous eye exam from elsewhere 3years prior and decided to use those results! So what was the point of the exam if your going to use old specs! Being the frames were hurting anyway I chose another frame. 3-4 days later I’m told they will be another $100. If the prescription would have been correct the FIRST time all would have been fine and I would’ve been done! 30 days for them to “adjust”my insurance to not include frames even though the claim had NOT yet been submitted to my insurance at that time! Charged insurance for a eye exam that you took the specs from a 3 year old eye exam done somewhere else!
Great place for glasses. Reasonably priced. The whole experience was fantastic due to one staff member. Ron is extremely knowledgeable about the products. He has a great personality and truly cares about you being happy with your glasses. Would highly recommend requesting him when you go.
Ron was extremely helpful and nice. I am someone who has a very hard time picking out glasses myself. He patiently took the time to help me. He is an asset to that location!
I have been going to Visionworks for a few years now there is one reason I continue and that is a staff member named Ron he is truly why I keep returning-he is funny, caring, very knowledgeable and professional. Ron wants to make sure that you are totally satisfied with your purchase. I am thankful for the pleasure of meeting someone that goes above and beyond and has the patience to make sure you you get the right pair of glasses. I look forward to the time of year when It’s time for new glasses because I get to see my friend Ron😊. Once Again thanks Ron.
This was my first appointment at VisionWorks. The doctor was very friendly and personable. The most exciting part of any eye exam is picking out new glasses. Ron was great help. I narrowed my choices to a hand full of glasses. Ron helped me to decide. He ended up recommending a pair of glasses I over looked and they were a beautiful color. The only complaint is, I wish I could afford both of the pairs we picked. Ron definitely has great taste in picking glasses! I can’t wait to get my glasses!
Best place to get your glasses 🤓 or contacts - all around. Enormous selections, extremely friendly and helpful staff and great prices. Shout out to Ron the most fabulous associate of them all - he was so kind and helpful And helped me narrow down 10 pairs of potential frames to the winner of them all!! LOVE 💕 MY GLASSES, VISIONWORKS AND THE STAFF!! 10 STARS ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I had such a great experience at Visionworks! The doctor took his time to explain what he was doing and the specifics of my vision. The eyewear specialist Ron was so patient and helpful and basically picked out my new frames-which I love! Ron explained lenses, frames, and all the types of lenses so that I was making a purchase specific to my needs. Great staff and awesome experience!
My wife went here to get her contact prescription. She told them she would pay cash, and not to use her insurance (because she was going to get glasses later). They decided to run her insurance anyway AND she paid cash. We reported it to our insurance company, she had to make several phone calls, and after 3 weeks or so, things finally got sorted out. We wont go here anymore.
This eye care store has the friendliest and most sincere people. I request Ron every time I go because he is the best! Fast and friendly service and very personable. Thank you vision works and Ron for all you do.❤️
Ron was extremely patient and kind. He has an incredible sense of which frames look best! He discusses your insurance, preference, and budget options. Ron is really rare in this present business climate. He has a sincere desire to serve the customer. There are so many stylish options to try right there in the store! And Ron will give you his expert advice about which frames work best with your scrip to enhance your appearance while offering comfort.
I am very sad to say that this store treats their employees terribly. Especially to the sales staff, one in particular. The sales staff has done nothing but provide excellent service to all of their customers. I have witnessed the terrible disrespect for their employees and I will not be coming back to shop around for my glasses.
Nice place, nice people. Overpriced though. Paid for 1 pair of glasses and exams, what both of my girls glasses and exams, cost elsewhere!
I had a really awesome experience with vision works!! The doctor was delightful and very informative/helpful. Laura was super sweet, and Ron even picked out my glasses which will make me look a BRAND NEW QUEEN! that man has TASTE LIKE NOOOO OTHER. Definitely will be going back!
All of the employees here are very kind!! I wanted to start with that because I’m not complaining due to any person in specific.However, I’ve never had this much difficulty at any eye glass place in my life. I’ve been waiting for OVER two weeks for my glasses to come in. They scheduled me an appointment exactly two weeks from my original appointment to come in and get my glasses fitted, this is when they should have been in. During my wait, my current pair broke, and I have terrible eyesight and can not see a foot in front of me to function. Because of this, I can’t go to work and I’m 9 months pregnant and it would be horrible to have to give birth without my eyesight! I called the week before they were suppose to be ready, to see if I could possibly come in early and pick them up. I called every day for 4 days, and every day leading up to my appointment when they said my glasses “weren’t” in yet, I knew something was wrong. Everyone gave me the runaround.When I arrived Friday for my appointment, they said I wasn’t even put in the system correctly for my appointment that day!On top of that, my glasses order was never even finished processing in their system! TWO WEEKS AFTER my first appointment! I was told I have to wait “one or two” more days due to this inconvenience, however, if it takes two weeks after you order them, I can only imagine how long I have to continue to wait. I chose this place because of the low prices I had heard of. I will not return here again, I’ll gladly spend more money somewhere else. Im so disappointed.Furthermore, I noticed the employees walk around complaining about their jobs and their lives. It’s unprofessional and made me and my husband uncomfortable.The actual eye doctor was amazing. She was so kind, and professional and very good at her job. She was very helpful.
Super people, I had a very great experience with the doctor,as she went above and beyond. I (At 80 years old) she was the best I have had. The staff was also great. I will be going back as needed.
Shame . I like the glasses I just picked up. I saw a 2nd pair I liked and girl was insane. Dont touch anything. I was looking. You lost a sale on a 2nd pair. Was only 1 person in the store. Your loss.
Such a great experience! The customer service was amazing. This is the first time ever I feel like I have really great glasses. Thank you Ron for helping me find the perfect frames and taking time to make sure everything was just right. You are a gem!
My family and I have been to three different Visionworks in three different counties but this one is the best one by far, no disrespect to the others. Dr. Frank and Ron are amazing! My son was a bit hyper that day but they were both courteous, professional and understanding. Extra kudos to everyone working that day as well. A lady and her friend were sitting in the front being waited on and the friend was being a real snooty b*%#h, but they handled it with great professionalism. I highly recommend this Visionworks!
The doctor and staff were wonderful!! But Ron is why I gave the fifth star!! He was amazing!! He was kind and absolutely hilarious! He made sure I didn’t pick a pair of glasses that weren’t right for me. He’s the best!!
Got a contact fitting early June after they opened back up. And as of today August 23rd. I still do not have a pair of contacts that fit me. Ive been getting the run around from employees. Went in twice for a eye exam. Waited almost 2 weeks this most recent time for a trial pair of contacts and once again for like the 3rd time. Something is wrong with them. Ive been wearing contacts for 25 years and I never had these problems anywhere else when it came to contact fitting. Everyone here is very nice but for some reason they cant seem to get my prescription right and its beyond frustrating not being able to see correctly and even more frustrating when everything takes forever.
Sue was amazing she helped fix every mistake that another branch made. She made me feel welcome as well as made sure that everything was taken care of.
There is no one better at helping you select glasses than Ron at Visionworks Greensburg! Ron has an incredible sense of what works best with your face shape and optical needs. He is a frames guru! I first met Ron when my daughter needed glasses. He helped her pick the perfect pair! She gets compliments all the time on how nicely they fit and suit her. Today, I stopped back in to get a pair of glasses for myself. Not only did he help guide me to the best pair, he is also so enjoyable, nice, and funny to work with. I recommend Ron to anyone that wants help finding their ideal frame. His expertise is unmatched! Thanks again, Ron!
Ron at Visionworks is the absolute best. He not only helps you pick out Amazing glasses for you but he also helps in anyway he can.
I just got my first set of glasses, and my experience at Visionworks was exceptional from start to finish. All staff were helpful and very friendly. Many thanks to Ron for his expertise and guiding me to the right set of frames! So very appreciative!
My wife and I have had great experiences with Visionworks. Ron has helped us get the best possible price for our glasses. He is very thorough and wants to make sure you get the best possible deal. Ron also has a great rapport with his customers and will be completely honest with you as to what frames are flattering...and what frames are not. This is very appreciated. We recommend Visionworks for your vision needs.
My fiance was over due to get new glasses so we went in to get her a sorely need new pair. Upon entering we were immediately and politely greeted by a friendly employee named Ruth. Ruth welcomed us and asked what she could do to help us. We explained our situation and she promptly but not forcefully asked what we had in mind and she made suggestions based on our needs. Ruth was not only helpful but she was friendly. I thoroughly enjoyed the experience and I wasnt even the one who needed the glasses. I will be suggesting this Visionworks to any of my friends and family that have need for glasses!
My annual visit was incredible, they were very accommodating, welcoming and the selection was incredible. Ron helped me the day of my exam from start to finish. He helped me select the perfect pair of glasses. Not to mention every person that works there listens to your wants and needs and delivers to the fullest. I 1000% recommended Visionworks in Greensburg!
I don’t enough good things to say about my experience. This was my first time here, and will certainly not be my last. From the warm greeting when I entered to the exam and then having Ron find me the perfect pair of glasses, if you’re looking for a place to get glasses/contacts, I highly recommend Visionworks next to to the Walmart.
I recently had an eye exam and purchased 2 pairs of glasses from this Greensburg store. I had a very positive experience with the doctor and with the staff. But, most notably, I was very impressed with Ron and his expertise. First off, his patience with myself, and with each of my parents when they purchased their glasses, was much appreciated. He did not rush us, he answered all of our questions with kind and detailed responses, and he really took the time to pay attention to our concerns. I was sincerely taken aback by Rons gifted ability to pick out a great pair of glasses for any individual. He takes the time to get to know your personality and has a genuine talent for finding a perfect frame to match you specifically. It was obvious that he really cared about making his customers happy with their purchase. I can not say enough wonderful things and I am very thankful for this excellent customer service!
Really enjoyed my experience here. Staff were super nice and helpful. My prescription I believe is just right as of now. Would definitely recommend
I could add about 10 more stars thank you Ron and Sue for all the time you spent helping me. I am very happy with the all the service I had last night. great place with great service and friendly helpful people.
Great service. Got my glasses there a few months back, staff was super kind and helpful. I inevitably break/bend my glasses on accident, once I did they were extremely helpful and fixed them for free! Can not recommend them enough, will always get my glasses here.
Thanks Ron for helping with my prescription. A nice find, such wonderful service and staff willing to go above and beyond to help. My first experience with this store was the best and I highly recommend to all.
First I want to say that I never do reviews about anything. Second I am a medical provider. And I had an amazing experience with the office store manager Sue at the Greensburg Visionworks. I had damaged my glasses earlier this morning by taking them into a sauna. When I came out they were all crazed like crushed glass. I dropped in shortly afternoon. Explaining what I had done this morning and that I was leaving on vacation in 48 hours. She devised a solution for me to get lenses that would be good enough for me while I traveled . And that she would have a permanent perfect solution Waiting for me when I returned. Her level of understanding of her business and professionalism was amazing. I would give six stars if there was an option for that.
Had a very positive experience at this store. Family eye visit. Son had an appointment and got glasses. I got new glasses as well, after seeing the incredible deal on bifocals-with NO HIDDEN COSTS! The optometrist was very professional and helpful. The gentleman who picked out the frames was spot on with his selection for both my son and myself. The lady who checked us out was also very helpful and professional. This will be our new eye appointment location.
Great customer service. Dr Frank was thorough and knowledgeable. She actually changed my husbands script to a weaker one because the last place prescribed a stronger script anticipating his eyes getting worse which did not happen. Ron is the eyeglass God! You could look at that wall 10 times and not find the frames that he finds. Tells you the truth but won’t talk you into or out of any frame. All in all this was a very enjoyable trip. I’m so glad we found Visionworks!
So...Ron is the best. Very knowledgeable and personable. Beth was very helpful as well! I encountered a problem..but bam!! Taken care of with the best possible service ever!! Im a lifetime customer! 👍
Beth was very helpful, funny, and nice. She provides a great experience to her customers and is both personable and polite. By far one of the best experiences Ive had in purchasing contacts and glasses!
Great service, glasses, and prices. Ron is very professional yet personable. We will be going back next time we need glasses.
First time going to this Visionworks and it was a wonderful experience. Beth was so helpful and patience with me when I was picking out my glasses for the first time, she answered all the questions I had in detail. I will definitely be going back there! I left one happy customer!
Visionworks has won me over as a new customer. Thanks to the great service provided by Ron. He exemplifies what good customer service is all about. Hope to send more people your way! Thanks Ron!
I was a first time customer. Ron made me feel at home as soon as i came in the door . It was truly a pleasure to have him help me find a good fit for my glasses. Dr Frank was great also . Will be a long time customer after todays experience!
Every time I have visited I have had a pleasant experience. The salespeople and technicians here are friendly and informative. I have had discounts and special offers brought to my attention that truly helped me get the most out of each interaction I have had here.
I made an appointment online, and was seen right away. The Doc was friendly, and the exam went very smoothly. The assistants that helped select glasses was informed, and helpful. I obtained promotional rates that they had available, as I did not have vision insurance. I cant wait till my glasses come in cause they are going to be cute! Great experience here and recomend over some others.
I had gone to this Visionworks last year and Dr.Ludwig and staff especially Ron whom helped me to find glasses was exceptional. He listened to my needs and was helpful.Went back yesterday to get eyes examined and there is a new doctor. Dr. Frank,the optometrist there now, she is so brilliant and took her time to explain how she could get me back into contacts that suited my dry eyes and now, I dont have to wear glasses all the time anymore. Again, Ron didnt let me down, he is a wonderful, considerate person, he remembers little details which not many people take pride in doing these days for their clients. He helped me to pick my frames and found me the perfect pair. He is funny and made everything so easy and mad me feel at ease.the whole staff was wonderful.I highly recommend this Visionworks for anyone looking to get quality and personable staff to guide you..Go there..Dont forget to ask for Ron, he is fabulous!!!!!!!
Ron gives the best customer service. Ron is very pleasant to be around. He deserves a raise and he needs his own store!
If you’re picking out glasses, let Ron pick you out a couple pair too. He knows what’s up.
Wonderful experience. Starting with Jennie ( Jeanie?) who was super sweet fitting me in as a walk in and first time client. Dr. Frank was very personable, professional and took time to listen to my minor eye problems and address them with care. Finally Ron, God of eyewear, had me try on many frames to find which best fit me, my personality, and face. He also walked me through the finances. I loved this whole group and highly recommend to anyone. Plus.. Dr. Frank is an animal lover💓. And so is Ron🐶
The service and expertise provided were above expected. From the moment I walked in the door greeted by an employee named Sue, I was guided through the full process of obtained a stellar pair of glasses, fitting with my prescription excellently. I felt at ease through the entire visit and felt the deal I left with was the best out there for what I needed. Will definitely be a return customer!
I made a same day appointment for an eye exam and from the moment I walked in everyone was so friendly and knowledgeable. They helped me pick frames that are exactly what I wanted and they were helpful and kind throughout my whole appointment. I will definitely be back in the future!
The BEST eyeglasses experience in my entire life! The managers, especially Ron, and staff are superb, and the selection of glasses is phenomenal.THANK YOU!!!!
Ron was amazing! He was very kind and helpful when it came to picking out my designer frames for a great price! 5 stars isn’t enough! Fantastic! I will always rely on this location for all my eyewear needs. Always go get to Ron! Now I can see why he is the best! Sincerely,The Sadosky family.
Very friendly and knowledgeable staff at this store. Nice variety of specs and great prices, especially when they have their sales. Check this store out its great.
I will never go elsewhere just because of Ron!! He is so helpful and great at his job. Thank you for everything!
My wife and I needed our yearly eye exam and new glasses because of Rx changes . Dr. Ludwig was very friendly, informative, and professional during our exams. Associate Ron was very helpful in explaining all our insurance options/benefits and took a lot of time in helping us select new frames and lenses for our specific needs and style preferences. One of the other staff also replaced broken and missing nose pads on my old readers so I had use of them until the new ones arrived. Have been using VisionWorks at other locations for several years and the staff here is exceptional. Would highly recommend them to anyone.
Great service here. Ron and Beth are the best. Very helpful and always make sure you get the best deals and service and look great in the new glasses
I absolutely love everyone at Visionworks in Greensburg. Everyone is very personable and patient. They give you honest opinions of frames that work well for your face shape and really make the whole process quick and easy.
Thanks for the wonderful eye exam, I LOVED the Doctor at this store. She was very careful in ensuring I had the right prescription for me. Staff was very helpful, Shawn in particular was fantastic. What a nice experience.
Nothing but a positive experience! Sue and her staff are an awesome team! Mom and I consider ourselves complicated customers, Sue worked with the both of us until we were completely satisfied from frames to prices. Thanks Sue and the entire team at Visionwork. I will definitely be recommending Visionworks! 😁
I had such amazing service today at visionworks in Greensburg! Doctor Frank was amazing as always, but the real star here is Ron! He was incredible to talk to and had a great sense of humor! Thanks Ron for making my day and experience awesome !
Staff was very friendly and helpful. Selection was great. Glasses were ready very quickly. No problems and very satisfied with the whole process.
I had a great overall experience! The staff is very friendly and helpful. The store is clean and organized as well. I was having a difficult time deciding on glasses and Ron was so helpful. He brought me many different glasses to try on and helped me decide what looked best. When it was time to go thru my insurance coverages he was very knowledgeable and made it easy for me. My glasses arrived very quickly, they sent me an email and text alert. I was able to pick up my glasses and have them fitted in less than 10 minutes. I will definately be going there in the future!! Thanks again 😁
LOVED IT! Trish and Beth were amazing to work with they helped me pick out the perfect glasses! They were relatable and relaxed but also very professional. I will be going to Vision Works for anything I need from here on out!
The two women working the the lobby “helping” my mom today were extremely annoying and didn’t give us any time to pick out frames. They only wanted to talk about money and didn’t leave us alone to browse.
Great selection of frames. The staff is great and very friendly! They helped me out so much.
Had a medical situation where i needed glasses quick. I stopped in and had a pair if glasses in one hour. Great service and incredibly helpflul. I will be a customer from this point on.
One of the best places to get an eye exam! The doctor was awesome and the staff was extremely kind and helpful during this stressful process. I will be returning and will recommend to everyone!
My family just had their annual eye exams. We all were treated extremely well by the staff. The general manager and Ron assisted us. Ron is the Jonny Holmes of eyewear.
IM SO SAD RON IS GONE !!!!!! Ron was so fun and funny, it was a great experience and I got the glasses I wanted!
Great establishment! Beth B was very helpful, great attitude and welcoming! lots of choices and styles for glasses!
We went in for a couple things today and had the pleasure of Ron waiting on us! Ive seen people refer to him as the Johnny Holmes of eyewear but hes so much more! Add in the comedic character of Bob Saget with the fashionista sense of Elton John! Hopefully Visionworks realizes the value of this employee! He has superb customer service skills and is one in a million! Besides all of this he knows the eyeglass business like the back of his hand! Looking for a great experience...ASK FOR RON you wont be disappointed!!😎🌝
Super friendly and helpful staff. Would not shop for glasses any where else!
I sadly broke my glasses, an unexpected accident that involved a restful nap & ended in a snap of my frames. I’m new to the eyeglass world, and so shopping for eyeglasses was a bit daunting. Once I arrived for my exam, I was greeted my friendly staff...and even friendly patrons. It was a great vibe from the start. Jeanie and Dr. Frank instantly made me feel at ease. I was fortunate enough to be paired with the EyeGlass guru, Ron. He made the entire experience easy & fun. He even got me out of my comfort zone and into some very flattering frames with some personality. We shared some good belly laughs too! I most definitely recommend the services of Visionworks Greensburg, especially if you feel apprehension in choosing those frames!
Great service 👍 much better than my previous eye doctorsBeth B was very helpful
I could not order contacts using my benefits because I was told I could only do so one time, which I did back in January, but I was never told prior to this. And they refuse to price match online prices unless it was through 1-800 Contacts. I definitely will not be using Visionworks again. Terrible service and they make you wait forever.
Amazing customer service and Ron and Matt made the whole experience! Thank you again Ron for finding those fresh but professional frames for me!
Ron is magical at picking out glasses that are perfect for me, he is a glasses wizard!
I stopped in a few weeks ago i usually go to monroeville but i made the trip in because the staff at monroeville i usually cold there . I thought i would give visionworks one last chance since i like your selection of frames. Much to my surprise i was greeted by Ron who took such great care of me . His knowledge of your product is vast and his patience and kindness is to be commended . THANK YOU SO MUCH for your wonderful staff . I will be back to see Ron !
Great experience. Nice people and great prices
Had a great experience, and was described in detail by everyone, the benefits of each plan, the lens packages, etc. Ron explained everything very well, and assisted my mom and I on two great deals.
I started going to VISIONWORKS 4 years ago. I started at Monroeville Mall and the staff was not friendly. I found that Greensburg had one and decided to try them. The atmosphere was so different. Ron stepped up and waited on me and my husband . He was the best customer relations that I have met. He wanted to make sure that we were happy with the service. He has a great personality and really makes you feel comfortable. I hope he stays forever at VISIONWORKS .He is not moody and always pleasant and you need to be a people person when you deal with the public. He definitely is a people person. I always ask for him. Please do everything you can to keep him cause he is a great customer relations person. We need more people like him. Keep up the great job, Ron, cause I will always request you. I love talking with you and I have got so many compliments on my glasses. Thank you so much for helping me. I will see you soon just to say hi . Thanks again.Diana Denney
I had great customer service at greensburg. Sue and Ron were extremely helpful i would recommend them to friends and family.
I just ordered prescription sunglasses at Visionworks in Greensburg. 5 stars to Matt for being so sweet and helpful!
Beth in the Greensburg store was phenomenal!!! She was patient and honest. Go see her today!!
Great customer service from Sue and Ron. Would highly recommend Dr.Frank as well!!!
Solid service, very friendly staff, various brands to choose from Anne Klein to nike. Super clean store, fresh experience.
Awsome staff. Fantastic experience love the new lense boards VERY readable. Thank you for all the help on Greensburg Visionworks.
JEANNIE AND THE MANAGER WENT OUT OF THERE WAY TO HELP ME WITH MY DAUGHTER GLASSES AND SHIPPED TO HER. THANK YOU!!
Great selection and friendly staff!
Very friendly and professional, we had a family visit of 4 people that only took about an hour and a half!
Very disappointed. Waiting too long for two pairs already paid for.
Cant fix a nose piece, gave me a display pair that they bent trying to put my lenses in. Then took 3 months to refund my insurance!