Sendell provided a world class buying experience. I worked with Kevin Winwood who was very knowledgeable on product and extremely helpful through the process.They got me a great deal, I didn’t even have to negotiate even after I shopped around. I love my new Forester and I highly recommend this dealership.

That tech guy Johnny is fantastic. I owned my 2020 Legacy for 2 years. I love my car but I somehow didn’t know everything. John was happy to have me back in for a refresher course. I learned so much and I am overjoyed by how cool my car is. Sendell is just the best!!!

I dont write many reviews but after another fantastic visit to Sendell today, I felt I owed it to them. First off, we love our Subaru Crosstrek, easily the best car weve ever owned. But aside from that, Sendell has been absolutely wonderful over the years! Never pushy, never trying to upsell, fair prices on labor and parts, easy to get appointments, friendly, just a pleasure to deal with every single time! I appreciate their excellent customer service so much! I can honestly say, I will never buy a car from anyone but them! Stellar service in every single way!

John the tech guy there is the best. Got a new phone and he paired it right up. Senders is the best Subaru dealership around.

The Service Department was such a delight to deal with. They referred me to John the delivery specialist after my appointment and he taught me all about my car. I had took a lesson with Jay before but John was happy to give me a refresher course on all my features. He even showed me how organize the apps on my phone. I cant recommend Sendel enough. They are fantastic 👏

They told me my brakes needed to be serviced and I noticed a big improvement! Grabbing much nicer now

No games to be played here unlike another dealership I dealt with! My experience with Heather, Kevin, and the rest of the crew was top notch. I was given their best offer right off of the bat, and a great offer it was. I will be giving out recommendations for Sendell Subaru every chance I get. Thanks Sendell!

Great customer service! Honest and reliable.

I bought my car here in February and I love it. The staff was really useful. I wasnt expecting to be able to get a car that day, but Im glad I did. Whenever I take my Legacy for service, they are very informative and friendly.

Great experience with John, the delivery specialist who reviewed the many new electronic features of my new Subaru Forester. Great job!

John Bistline is like a walking talking user manual for these new subarus. Had a phone pairing issue with my car, he fixed that and made sure i knew about a million other features I never knew I had. I love my car that much more now. Thanks Sendell.

Alls friendly an they take care of there people who buy from them

Always prompt. Always friendly.

Got a price went outside to talk to my husband. Had to wait for 2 hours to get any help anyways then, they can back and he said-sorry, We screwed up. It’s $2000 more than what we said. Omg.

Went in for annual inspection. Just needed 1 light bulb.

Love this dealership. Great employees

Ive taken my both my Subarus in for recalls within the last two weeks, and the service department specifically has been great each time. Friendly, quick, professional and seem to really know what theyre doing. My one Subaru is older and very important to me. Wasnt worried about these guys and it looks like they did a great job. Shane, Lindsey and the rest of the group A+

If they ever get any new cars in stock, ask for Jim Struble to sell you one!!

On January 2nd, I purchased a new Crosstrek from Sendell, and am very pleased with their service so far. As this is my first purchase from them and Subaru in general my experience is limited, however Denny (the salesman) was very knowledgeable, accommodating and friendly. Denny did a great job of going over the car’s controls and features, even staying late to make sure he covered everything. The vehicle is everything I was looking for and I couldn’t be happier. When I purchased the car, I was told I would be contacted by another associate who would be able to go back over the vehicle and its features and to answer any questions. I thought I had a good understanding of the vehicle, but when Sendell’s tech associate John was able to meet with me and showed me some interesting things, I realized I had missed or forgotten a few things. If you purchase a vehicle here you are in good hands, and give John the opportunity to go back over your vehicle as a reminder, you’ll be glad you did.

Always good service here!!

Very nice dealership. Frank & honest. Have at least 6 friends that love this family dealership too.

I purchased a new car from Sendell Subaru when Hyundai bought back my old vehicle due to a safety issue. Jim worked with me to get a fair deal on the best vehicle for my family. I wanted the safety features that most manufacturers only offer on top tier packages. On Subaru, the Eyesight systems came on a vehicle $10,000 less than a similar Hyundai. A month after purchase, I met with Jay in the Encore program who as able to answer my technical and complex questions while still explaining the basics. Fast forward to an issue with my Subaru on a Thursday afternoon and I have a service appointment for 22.5 hours later. The appointment was supposed to be for a quick diagnostic. 38 minutes after drop off I am told they are almost done replacing the defective part. I explained I need to pick up my kids from daycare as it was only supposed to be diagnostic. The service advisor Jason apologized and offered me a loaner vehicle. Before I knew it the service technician was done with my vehicle, had it washed and ready to go. I didnt even need the loaner as they finished the repair in under a hour. Sendell Subaru has shown me that I made the correct choice in buying from them.

Kevin the sales was awesome

Good employees great customer service and speedy service time

Excellent on all my personal contact and service appointments.

John was great going over the car!

Had a great experiencing purchasing a car there, Ive had it for over a year now and had my first yearly inspection due at the service center.I had a conflict come up and was going to have to cancel my appointment, but there were able to squeeze me in during the techs lunch break and were able to get me in and out quickly and on my way.Everyone at the service desk was super friendly and helpful, despite me just dropping in during lunch.

Treat us like family

Loved my buying experience at Sendell. Josh and Jayson took great care of us. From test drive to taking the Impreza home was less than 2 hours! Just went back for the Love Encore program with Jay and he was amazing as well. He explained all the tech features of the car in an easy to understand way. I will definitely recommend to anyone that is in the market for a new car.

My wife and I recently came in to Sendell Subaru to look at buying an Ascent. We had been to other previous Subaru dealers, and the other dealers would not work with us at all. At Sendell Josh immediately greeted us and showed us the exact vehicle we wanted. Josh and Jayson worked together to get the vehicle into the price range we wanted and made the process of getting the car completely painless and enjoyable. Josh took his time in showing us all of the features of the car and went over with us in detail of how to use them all.My wife loves her new Ascent so much thanks to Josh and Jayson’s help. We were so pleased with our time at Sendell we ended up trading in our second car and getting another while we are there. If you are looking for a quality dealer to work with you to get exactly what you want with great service, Sendell Subaru is the place to go.

John did such a good job going over the car after we bought it

My boyfriend and I bought a car there last week..Our salesman Denny was a down to earth, no B.S. kinda guy..extremely helpful and knowledgeable. He and fellow staff really made it an absolutely pleasant experience..Truly nice people..We got a great deal on our new Subaru. I would certainly recommend this dealership to anyone that wants a pleasant car buying experience.We would definitely do business there again..and I LOVE MY NEW SUBARU!!💙💙

Just bought my second Forester from Sendell. Jim and Henry in sales were easy to work with, no high pressure and no haggling games. Jay with the delivery encore was very thorough and informative.

The staff was amazing and helpful! I had just went in for an oil change and tire rotation, but they went ahead and fixed my window and inspected my car (for free through my warranty) on top of that in just one hour! They surpassed my expectations, as well as saved me a trip next month with two little ones! Thank you so much!

I had my son and wife take our car to this dealership for a diagnosis. Not only did the disrespect them the solution was one that was so unbelievable and week. We can got a better result by stopping at Autozone. The only reason we went to the dealer is because we still had a warranty, but after a couple of laps in the parking lot not even hooking up anything its $125 and 400+ to fix it. Do yourself a huge favor and stay away.

Great dealership. Friendly people that make you feel welcomed and like family. They explained everything before doing any work. Cant wait to buy my next Subaru here.

I absolutely love Sendell Subaru! They treat you like you are part of the family. Heather Beck made my purchase easy and straight-forward, and Jay Stulbarg made sure that I knew exactly how to use all of the safety features, connect my iPhone, and personalize the car exactly the way I wanted it. Chris King and the team at Sendell Subaru are super friendly, treat you like family and walk you through every step of of Subaru ownership. I highly recommend Sendell Subaru!

I came here in may with no intentions to actually buy a car as I had problems with a Mitsubishi before. Jim Struble found me a great deal on a 19 Forester Sport that I couldnt pass up though. Jim has went above and beyond to help me, even with service. The service department has been great also.

Im a car hauler so my encounters with Sendell Subaru have been of a professional nature sorta like. They are all the friendliest and most likable folks youll ever meet. Id buy a car from them in a second. I Cant wait to get back just to say howdy n whats up...

Vikki and Joshua were amazing! Josh kept me updated the whole way and was great to work with. He really took the time to make sure I was happy with what I was getting. They were both a pleasure to work and well definitely be back!

Great place and great people! Definitely would recommend to anyone looking to buy a Subaru!I shopped around at a few dealers prior to making my purchase for my first new car. Being young and about to graduate college, other Subaru dealers I went to did not take me seriously. However, that was not the case with Sendell Subaru and their sales representative Kevin. Kevin was able to answer all of my questions and was very honest and transparent during the whole sales process! They were able to give me a great deal and make sure everything went through as described. Thank you Sendell and Kevin, I love my new Subaru!

Jay was great he showed me things my car can do that I wouldnt have how to even do. Thank you so much for all the information he gave me. I feel very good about driving my new car. Thank you

Needed an oil change for my Mitsubishi and had to go to here as it was a Saturday. Everyone was really nice and welcoming. Informed me of the work that was being done and possible future work that may be needed.

Very friendly staff. I had a pleasant experience while buying my Subaru Legacy 2017 from Sendell. I had an issue with the registration not getting processed before the 30-day period during which the transit tag was valid, mainly because I had purchased the car out-of-state. However, the staff at Sendell Jim, Vikki and Debbie were very helpful and responsive over the phone. I would recommend Sendell to anyone.

I was driving across southern PA on vacation last summer in my recently serviced Forester when the oil light came on. I found Sendell in Google and left my car in service while I took my wife to an excellent Italian lunch across the street. When I returned my car was good to go, no charge, with the oil topped off. How nice was that?

My husband and I both purchased a car from here last month. We had been treated poorly at other dealerships, and was told that we would never find the deal that we were looking and asking for. We decided to try sendells based on a friends recommendation. We were not disappointed. Josh treated us well, and worked with us to make the deal happen. My husband was so pleased that he returned 2 days later to buy his car from Josh. I can’t recommend Sendells or Josh enough! They made the process so easy.

Did a great job during the covid 19... in and out and car was washed!...

Great place, knowable, great price, friendly.

Ignition key sticking. This is an inherent problem, common with slightly older Subarus. Sendell Subaru gave me an estimate of $330. The Subaru dealer in Monroeville, Cochran, fixed it for free, like they should have. Just so you know.

I had a 10:00AM appt for oil change and tire rotation. I called ahead letting Shane know that I would be a little late due to traffic. They took the car immediately and I was out by 10:50. The guys up there treated me very good. A good place to go for service.

Great first sevice on my new outback.

I needed a car and was preparing for two days of dealing with this stressful decision and purchase, even though I had done a great deal of research and knew what I wanted. I went to Sendell based on recommendations of friends and acquaintances, and in a few hours my car was a done deal. I got exactly what I wanted. Joshua Tomson went through all the options with me, and there was no pressure of any kind. He was very helpful, and he made the experience easy and hassle-free. I was dreading the money paperwork even more, but Vikki is the best. She put my mind at ease and helped me through the process. I have also heard great things about the service department and know that I made a great decision. Thank you!

Scheduled for 9am to have new tires put on my 2018 outback I purchased from Sendell and I assume somewhere along the 3 hour wait the driver decide to slam on the brakes, or was rummaging threw my stuff. They disorganized the back seat of my car throwing my lunch, drinks, gloves, and business card holders on the floor. Not thinking anything of it since I’m already late for work I drive off and start to hear rattling in the back of the car and I find that 2 of the 3 fly rods are out of there holder, so I pull off upset cause this never happens and find that one is broken at the tip, it’s 400$... Sendell will not receive my business anymore cause No ones willing to own up to it or replace the damaged rod, the manger sees no way how this could ever happen, the service advisor Jason said idk how we could be responsible for something so fragile. I’m able to drive thousands of miles without this issue and they figured out a way to mess it up in 3 hours.

Great service! Every time I take my vehicle to get serviced its done quickly. Everyone at Sendell is so nice. Very happy with them! Highly suggest the dealership.

We just recently purchased a 2018 Forester with the assistance of salesperson, Josh Tomson. What a great experience!! We are older, & in the past, have dealt with several car dealerships. We have NEVER been treated with the respect & honesty that Josh gave us.We would, without a doubt, recommend purchasing a vehicle from this dealership, & most especially, with the assistance of Josh. What a surprise--its only taken us 30+ years to find a vehicle salesman & business like this!

We had a great experience at every step with Sendell. We worked with Kevin Winwood to find the right car. Kevin was helpful at every step of the process. After purchasing the Outback, we worked with Jay Stulbarg to learn everything about the car. Jay was incredibly knowledgeable and helpful. Strongly recommended Kevin and Jay at Sendell.

Best dealership Ive ever dealt with.

Shelly and Jay did a great job helping me get into and understanding my first subuaru!

Best service visit. Went in for recall in and out no problems they even washed car

I have a 2018 wrx purchased here, I had no issues when buying the vechile. The service department is horrible to deal with they do not answer phone calls, have went up multiple times to talk to the service manager hes always in a meeting I had 6 stripped lug nuts on my passanger side, which my service has only ever been completed at this location until this point, costing me around 400$ to get fixed. Will never purchase another vechile from here as it is impossible to work with them on the service side.

Great dealership with an exceptional Service department!

This is an unbiased review...Sendell Subaru specifically Joshua Tomson (my personal salesman), will give you just as good of a deal as the big car dealers with getting the experience of a small local dealership. I have now bought two vehicles from Josh. He is always fair and professional. He’s down to earth and will give you a fair deal without too much haggling! Thanks for making my experience 100% positive Joshua!

Bought my 2015 Crosstrek at Sendell Subaru. Love my Crosstrek. No Chris, Im not ready to trade it in. Figure Ill wait till I have 150,000 miles or so on the speedo. Can I extend the warranty for home made Apple Butter? Rats! Well, I had to try! Oh, by the way, sales and service is AWESOME! Buy your next (or first) Subaru at Sendells. Ask for Josh.

I love my new Subaru Legacy. Kevin was a polite friendly salesman. Signing the paperwork was very fast. Jay did a great job explaining all the features in the car. And we learned we get free car washes!!

Professional and Courteous

Great customer service.

I have never been more happy than when I bought my Crosstrek from Sendell. The salesman, Denny, was incredible. We were in and out of there with what I wanted and he explained everything completely with patience. The finance lady treated us like she had known us forever and we were very comfortable with her, as well as with Jay, who I met for a thorough explanation of all of the technical perks that came with my car! I knew after my first new Subaru in 2009 that I would buy another one but didnt know what dealership to go to. I will recommend these people to everyone and I will be back there for my next vehicle.

Very nice/helpful staff in the parts department.

I moved here for the Aloha State of Hawaii and needed a car in a super hurry. My salesman Denny was pro and awesome. My finance lady was super friendly. I had a separate visit with Jay who helped me with with my new Subaru Forester tech and features. He was knowledgable and helpful in all the right ways. Patient, and allowed me to ask questions and get help without feeling intimidated or judged. Your entire staff has all the right stuff. Friendly and helpful. Just had my car serviced at dealership for the 1st time and was efficient and super fast. John B. was funny and so nice. Great staff and more aloha than I am used to! Many mahalos!

We were in immediate need of a new vehicle, we shopped online and found just what we were looking for at Sendell. When we called we were put in touch with Jim who expediated all the paperwork and we had our new Subaru that afternoon. Jim was very knowlegable and professional. He was very respectful of our time. Everyone we met with were amazing!I then met with Jay to review all the features of my new Subaru. He was very patient and an excellent teacher, making learning fun. I am totally enjoying all the features of my Legacy. I would not hesitate to recommend anyone to this dealership.

Excellent training and review of all of my cars capabilities and idiosyncracies. Especially important for someone who has changed over from a different make and model. The more that features are being installed in cars nowadays; the more this type of car introduction is necessary. Thanks Jay!

Have a 2015 Forester had a recall. There for 30 minutes all done and they washed it too.

My salesman, Jim Struble is a total professional. He knows how to treat customers and is kind and trustworthy. His knowledge of the vehicles he sells is superb. I would not hesitate to recommend him and the Sendell Subaru dealership as the place to buy your next car.

There looking at cars and no one came to help me . Yes looking but would have been nice for a salesman to come to see if there was any questions about any of the cars

Bought a 2015 Subaru Outback. Noticed it was burning oil and coolant with in the warranty period. Service will not fix the problem. Will never buy from again!!

Worst service experience anywhere it’s a shame cause the car salesman are so nice so if u want ur car scratched and then tell ur lieing than this is the place for you!

Always prompt and courteous service. Service completed in quoted time or less.

Love my new Subaru! Sales with Jim Struble was so great, he was professional, knowledgeable and not pushy .He helped us get the perfect new car and wonderful experience,thank you.But….The service personnel at this dealer is absolutely awful !rude, !Lindsey, unprofessional and totally ignorant she should not be permitted to be at the customer window . Your car will have to be serviced,go somewhere else, I will not purchase another car here because of the awful lack of service she mistreats customers!

The service department was prompt and efficient in getting me back on the road even though Im not a regular client. Thank you!

Went to numerous other dealerships in my search for a new car. Each time I was either completely ignored, or had the impression that I was being talked down to and I was wasting their time. So I must admit when I stopped at Sendell, I had a defensive attitude and was ready to walk out. James Struble, sales person extraordinaire, stated that he was with several other customers but was willing to take the time fit us in around his scheduled appointments. I did my research on-line and knew what I was looking for, and Jim was able to deliver. Low pressure and very helpful and friendly. Jay did an excellent job going over all the tech gadgets and answering questions with the Subaru Love Encore Program. Over all I am very satisfied with the level of customer care (service) we received, and I LOVE my new Sue-B

They treat you like family first and a customer second. Never had a bad experience there as of yet!

Great place to buy a car. Henry (sales mgr) and Josh (sales representative) very professional no pressure to buy very understanding and extremely informative.

Excellent, work was performed professionally and in a timely manner. Cost was far below my expectation for new tires from a dealership. Thank you.

Fantastic car buying experience. No pressure, and great follow-up. Love the vehicle also.

Very unprofessional

Jim Struble is a very helpful salesman. Very knowledgeable, upfront, and honest. I highly recommend him.

GREAT☺! Ask for Jim the salesman. Very helpful and knowledgeable.

Great people got the suv!

Wonderful service. Love the 1x1 walk through with Jay Stulbarg. Great overview of my Outback

Everyone was very professional and nice. They always make sure that they take the best car of my car

My wife and I returned a few weeks after purchasing our 2017 Forrester for a review of the installed technology. Jay Stulbarg, the Delivery Specialist, led us through everything at a comfortable pace. He answered all our questions and we left not only with a better understanding of our vehicle, but also with a $50 Sunoco gas card!

Friendly and helpful. My new Subaru home Special thanks to Kevin for my 2018 Crosstrek that I love and special thank to Jay for helping me thru the techie stuff.

Went to buy a car. Crunched all the numbers and got everything ready and all I needed to do was bring in my car to trade in. We agreed that i would make one last payment on my current car in 2 weeks, I then would come pick up my new car. I was told not to worry and that it would be here in 2 weeks. Then I was told that if someone came in to look at it they would give me a call amd I would put a deposit on it to make sure I get it. (And was told not to worry about putting a deposit on it right away like I wanted too) Got a call today that my car was being sold and there is nothing that can be done about it....Its bad business and very shady to make promises that you cant keep, especially when you had a guaranteed sale. Would give 0 out of 5 stars if possible.

Great place to purchase a new vehicle, salesmen are super nice and the service department is great, would recommend this car dealership to anyone whose looking for a great car and great service...

Always friendly and efficient. And I go home with a clean car!

We enjoyed working with Jim Struble for our car purchase.

Great customer service!

First time buyer at sendell Subaru no pressure great sales lady Heather Beck went over the tech part with Jay stulbarg did a nice job explaining everything like this outback limited

Great car buying experience at Sendell Subaru ! Salesman JIm Struble is very knowledgeable of the vehicles he sells. It was a pleasant buying experience with no high pressure sales tactics. The one on one walk through of my cars features with Delivery Specialist, Jay Stulbarg was very helpful. He answered all my questions and explained things thoroughly. The paperwork went very smoothly and quickly. Definitely recommend Sendell!!

Serviced my wifes Forester, treat customers very well and respectable