Went to John Poole to make my first solo purchase of a car since losing my husband. I was very nervous and anxious but John made me feel so comfortable. There was no pressure to make the purchase which was so different from other experiences I have had in the past. I highly recommend Smail Mazda and especially John Poole

VERY HAPPY FROM VEHICLE PURCHASES AND NOW OVER 2 YEARS LATER CAN STILL SAY SO WITH SALES AND SERVICE ALWAYS! Would recommend to anyone who is in the market for a new vehicle!

Great experience. Lloyd Thomas was very patient with me throughout it all and very quick with responding back to me whether it was through email or text. Made buying a new car very easy for me.

The appointment started on their, my wife was greeted when she arrived. The service was complete in a timely manner.

Five star experience dealing with Smail Mazda! Lloyd and Nick were amazing and made the process super smooth and easy. I even had my one year old with me and she managed to tolerate all the signing and paperwork just fine. It was the right time to trade in my lease and while my previous vehicle needed new tires, I ended up trading it in instead and I was able to just about break even. Because of this, I got to drive away a brand new cx-9 without being upside down. We love it so far and couldn’t have asked for anything more! Thanks guys!

Great customer service. Tyler P came through for me on short notice.

We found the car we wanted at Smail online. We live 50 minutes away and after calling to make sure the car was available they then told me they’d have to check with their manager to make sure we didn’t live too far away. They then called back to say that even though the car was available they would not sell it to us because we were not from their direct area. I’ve been in the car business for 15 years and my family owns a used car lot- I have never heard of this ridiculous stipulation. I’ve also read reviews that show people buying from them from out of the area. This is discrimination. Please check your zip code before going to Smail! We ended up buying the car 2.5 hrs away from us from Moontownship Mazda. Please go there and spare yourself discrimination.

Absolutely loved my experience and love my new Mazda Mazda3! Everyone seemed upbeat and genuinely cared about the customers. I highly recommend dealing with Smail Auto.

We were very happy with our sales experience at Smail Auto. We love our new car and appreciate the salesman and the manager working with usto make the purchase a reality!

I was unimpressed with overall procedures. My biggest issue was on the day we picked up the new vehicle.It seemed very disorganized, we were made wait well past out appointment, and then felt bounced around from here to there. The vehicle was not ready for pickup, they had to send it to detailing while we waited.We were just about out walk out and go elsewhere and finally got things done and picked up our new CX-5.I did wait some time before posting this review because I was upset earlier and did not want to express my upset feelings until I had a chance to calm down.I just think this dealership needs better procedures especially when vehicle is scheduled to be picked up a certain time. The salesman did give us money to go buy lunch on him which was a nice gesture.

WE WERE EXTREMELY PLEASED WITH OUR RECENT VISIT TO SMAIL MAZDA, GREENSBURG. BUDDY WAS VERY THOROUGH AND PROFESSIONAL IN THE HANDLING OF OUR NEW CAR PURCHASE. WE WERE PLEASED WITH THE OVERALL PROCESS AND ESPECIALLY THE PRICING OF OUR CX-5!!!!! WOULD RECOMMEND THIS DEALERSHIP TO ANYONE CONSIDERING A TRADE/PURCHASE.

Great experience buying my first Mazda. Michael was a big help and very patient.

This was my second Mazda purchased from Smail. Even though from Stoystown its a drive, it was worth it for the service. I highly recommend Smail if youre in the market for a new Mazda!

Great service. Great relationship already built so no wasted time. He knew what I needed and wanted. 3rd Cx5-2nd from John! Good job

We are thrilled with our new Mazda and the extra attention and service that Smail provided to insure we drove home what we wanted. Brian Ulery went above and beyond and treated us like family. 😉 Thank you!

All was satisfactory was well taken care of in a very timely manor. Little things that were mentioned to the service advisor were taken care of with no problem

Great experience from start to finish. This is my second car purchase from Smail. Brittany answered every question and met every request with enthusiasm. We are more than happy with our purchase and the service provided throughout!

Dan Richardson was just awesome helping pick out my daughters 1st car. a memory she will always have. thanks again Dan you did great

Brittany was amazing and SO helpful. She was doing whatever she could to help me from finding the right car and to figuring out how the keys work😂. Everyone was also so nice and accommodating. Very pleased with my experience!

I have never had anything other than a good experience with Smail Mazda from purchase through serviceJohn is an awesome service rep and always takes care of whatever needs to be done

Ive been to this dealership many times in the past. My first four cars all came from Smail. I, at no point, have had issues with those cars in the past. Im also happy with my current visit to them in a purchase of the Mazda CX-5.I was looking at the 2021 signature model. Since my current car had all the features mentioned in that model, it is why I was looking at it specifically. The second reason was needing a SUV for winter and for any future family needs.Lloyd was attentive the whole time. One of the first things I said was I wished they had a model with their crystal red. Immediately, he said they had a 2020 model in that color. It was practically the same car, only missing a different screen type and remote start. Two features that were not a deal breaker for me. In doing so, he saved us a significant amount of money.I was happy with the test drive, my friends approved, and I never felt any pressure to buy it on the spot. Lloyd and others listened to what I wanted. This is a rarity on a car lot. I was happy to own the 2020 model by the end, and I was given peace of mind with a warranty, on the exterior and interior, that will last until my loan is paid off in full.There were only two problems I had. The first was there was a physical defect on the leather. They offered to fix this free of charge. The second was the distance of their dealership. This is obviously nothing they can fix, but it was assured they would help me in getting the car the repairs it needs, if it would even need such a trip.As for the car itself, I didnt believe I would need even half of the features it came with. However, I learned to love what they do. As someone with a physical disability, the safety features included in the car gives me a little more peace of mind driving it. Lane keep assist, adaptive cruise control, and the projection on the windshield are by far better than I first would have imagined.There are no reasons why I would refuse to go back to the dealership in the future. I hope that everyone can share the great experience that I had there.

John and Derek do a great job! They come across as employees who enjoy their work. They are professional, personable, and accommodating.

I had a great experience with Smail Auto. Chris Holnaider helped me explore several options until I found the right vehicle. The process was easy and comfortable from start to finish.

Due to COVID, I wanted to purchase my new car remotely. My sales person (Brittany Amadio) was most helpful and pleasant. We were able to strike a deal over the phone (including a trade-in). I received my new car delivered to my house 3 days later. We completed the paper work and transfer of ownership at my location in under an hour. It was all pretty seamless. Thanks!

This was one of the best car buying experiences I have ever been apart of, customer service was outstanding. The team was courteous and willing to help. My situation was unique and they never dropped the ball. Was able to point me in the right direction to help me through this process. Thank You Smail Mazda.

Everyone at Smail Mazda was great. I purchases my CX 5 Sport there last week and everything went smoothly. Thank you Lloyd, Troy, Jason and Nick. It was a pleasure doing business with you. I must say though it is taking me a long time to get through the owners manual. That probably does not surprise you Lloyd as you know how low-tech I am. Take care guys and I will see you at my first oil change.

I recently bought the Mazda CX-5 Carbon and Im in love with this car! The entire sales experience was smooth and Brian Ulery took great care of my Mom and I throughout the process. From a fun test drive to the sales negotiations, Brian was kind, honest, and genuine. He made sure I felt good throughout the process and that the car was in tip top shape before handing it over to me. Troy the Sales Manager went to the extra mile to make sure we felt taken care of as well. Nick also helped us. Thank you, Smail Mazda...especially Brian for making buying a car fun and easy!

Excellent service and great car buying experience.

Today I purchased my third new Mazda from Smail Mazda. Always great service and professional staff. Salesman John Poole was fantastic, very courteous and understanding of my needs. He sold me a 2017 CX5 and now a 2020 CX5. Thank you to the great staff at Smail Mazda!

Brittany made my experience enjoyable. This was the first time everything was stress free.We actually had fun:)I felt no pressure when purchasing my Mazda 30. She explained everything about the car and answered all my questions.I had my mind made up and then I decided I wanted to look at a car just to make sure.She did not have a problem with any of it.. She just wanted to make sure she was doing everything ok and she wanted to know if I felt pressured, which I didn’t . We looked at the car and once again she explained everything to me .She spent a lot of time with me.

John Poole went above and beyond to help me to lease a car! I have been a Mazda customer for more than 20 years and they have treated me very well!

My family just recently purchased me a 2020 Mazda CX-5. I highly recommend JD Greene to be your salesman. He’s extremely helpful and a great guy! I had an excellent experience.

Excellent work and service!

Had a great experience and drove a new car home. Appreciate Brian Ulerys hard work to get the sale done.

Great service. Quick. In and Out. John was great to work with.

John was very nice and kept me informed. I did not expect to be there that long. I thought the key would be taken care during the time the car was being inspected. Also, John told me that the problem with my engine light coming on and off was due to the loose lid on the air filter. The light came on again after I drove 15 miles.

I have been searching for over 2 years for the best bang for my buck and last Saturday that is what I found! I purchased Certified Pre Owned Mazda CX-5, with 25,000 miles and drove over 1 hour to find this beauty at Smail Mazda in Greensburg. I had a 9 am appointment with Brian Ulery which made my experience AMAZING! He was so kind, down to earth and knowledgeable on not only the Mazda but similar vehicles as well. I felt very comfortable with him. Thank you so much!

I am happy to say I am now a return customer with Smail Mazda. What a dealer..... I purchased my first Mazda 3 off their showroom in 2014. They have been loyal keeping in touch. Quarterly I would get a call encouraging me to stop in and see their inventory. Last Friday, another vehicle purchased at another Rt. 30 dealer failed. It needed replaced immediately.... I got online remembering the dedication of the Smail Team. Within minutes, I found a pre-certified Mazda 6 that met my needs. I asked if it was still available and thats when John Poole called me up. I drove the car that evening and purchased it on the spot. Financing was an ease and every possible option was explained.To view a car online and be driving it home 4 hrs later is just fantastic. No hassle and every person my wife and I met that night couldnt have been nicer. HATS OFF JOHN !!! I hope to be back to see you, and the Smail Team for my next vehicle purchase. A cut above the rest for sure ......

I had the pleasure of working with Barry throughout this process. I was at the end of my lease with another Mazda CX-5 and couldnt decide if I wanted to buy out my Mazda, lease a new Mazda or buy a different Mazda. Barry was able to answer the millions of questions I had and did not get annoyed with me at all. I went back and forth as to what my best option was and Barry remained patient with me. I highly recommend Barry if you are looking for a vehicle & give him 10 stars!

LOVED my sales person Barry at the Greensburg location. Communicated well and was very accommodating to what I was exactly looking for. Kept me informed of the status of the car, etc......Barry was very informative with me while introducing me to the interior settings, etc.....He answered all my questions and assured me that I could call/stop by should I have additional questions/concerns. LOVE my new vehicle !!! Again, Barry was consistent in shopping in the surrounding area for the exact color, etc....I was shopping for.

Was very accommodating to my request for social distancing during the oil change and tire rotation for my new cx-5. I set up the appointment over the phone. Dropped it off using the key drop, paid over the phone, and they put the keys in it when they knew I was on my way to pick it up. We spoke on the phone about how everything looked good and I got my Mazda back clean and shiny. Couldnt ask for better service.

We had another great experience at Smail Auto. The salesman was great. He walked us through the vehicle to show us all it had to offer, as well as how it all worked. We were also pre-approved from my bank for the car, their finance team was able to beat the rate we walked in with and save me money! We will definitely be back in the future! Thank you.

Great to be able to select and negotiate a car buying experience online. This allows a more streamlined experience with taking delivery! Thanks.

Could not be happier with my experience! John in the service department was quick to answer any questions I had, got everything rescheduled quickly when I couldn’t make my first appointment & called with updates on my car! It was nice to know that I was in good hands and that he strives to give you the best service possible!!!! Thank you, John!!

Great service, friendly, competent service personnel.

Working with John Poole was definitely the easiest purchase I have made in the last 30 years of purchasing vehicles. I definitely recommend Smail auto.

Everything went smooth! In and out in a timely matter and all the staff are very nice and accommodating

In the market for a new car, go into Smail Mazda and ask for Brittney! She’s awesome, so friendly, so helpful. I’ve had several Mazda’s over the years. 5 stars for Brittney and Bud Smail Mazda!

Knowing exactly what car I wanted I started my search. Went to about 5 dealerships where it was about the money and not the customer. I had almost given up hope when I saw their ad. I decided to give it a try... SO GLAD I DID!!! I spoke with Kelly on the phone and he was on it. He pulled my Mazda CX 5 out, had it washed and ready to test drive. He answered all of my questions and allowed me to just ask away. Kellys customer service was AMAZING and he really just let me take my time and decide. I did and I am completely in love with my new Mazda CX 5. When I am ready for a new car You better believe I will go back to Kelly at Bert Smith Subaru

I felt pressured into buying the car before i wanted to, within the same week, since the financing deal might end, but was overall happy about my vehicle at the end of it all.Update: Had my cars first oil change at the dealer since they gave me a big discount on it. (Got a slip for a discounted oil change when i bought the car.) I talked to two different reps about the overview of the visit. When i went to pick it up they rotated my tires, which i did not ask to be done and charged me for it. In their words the cars first oil change, when done here at the dealer comes with a tire rotation. The rotation isnt part of the discount, nor is it on the slip they give you. I was disappointed that the dealer that you bought the car from would do something underhanded like that without first contacting the customer to see if theyd like it done since it wasnt part of the original service.

The staff was very helpful and stayed late to make the deal. The battery was replaced when it became an issue, no problem, 550 cold cranking amps! The Sale Black Friday was real and a surprise! THANK-YOU!!

I have been doing business with Smails for 30+ years. They always go above and beyond with all of their services. Jeff Markle is a fantastic employee who is always honest and reliable. Smails has an amazing team who i will always do business with

I recently bought a CX-5 and felt completely comfortable in being guided through my purchase. Lloyd Thomas was gentle, detailed, and informative the entire time. I am so pleased with the vehicle and the service they guarantee to provide in the future. They worked hard to get me what I needed and I couldnt be happier with this process, as it was my first vehicle purchase. My family has bought from Smail before, being pleased with the process, and I can see why. Thanks Smail.

Great service as always!

The people working that day with my car could not have been more courteous, kind and efficient. The work was done in under an hour and they even washed my car for me as an extra courtesy . This is why I purchase my Mazdas from the Smail” Family “. Thank you and God bless you all!!!Gratefully,FrStephen West

The process was very easy. John P was a great salesman to work with. I would recommend this dealership to many. Service was great, they made me feel welcome, gave me a fair value on my trade and treated me like they knew me for a long time. The salesman even came to my business at Thirtys Craft Pizza & Beer with his girlfriend to give our business a try. I will look John up when I need another new vehicle.

Jake in Sales is awesome; he’s responsive, patient, and gracious!

I had such a great experience here! Barry and Nick were great, they made sure I knew everything I needed to know about my first lease, before I left the lot! I was in and out in a very timely manor and I am so excited to drive my beautiful new CX-5!!

Very helpful, seamless and simple no stress buying experience

I recently purchased my 3rd car from Smail Mazda. I keep going back because the quality of service and overall experience from start to finish is better than any other dealer in PA. Bill Cline continues to be a huge help. He answers any questions and is knowledgeable on all cars and features. Best salesman Ive dealt with in years and a big part of why I come back. Another huge reason is because Smail treats buyers with respect and cares about you after the sale. I recommend the dealership to everyone!

I recently purchase a new Mazda CX9 form Smail Mazda. From the beginning of my new car search Brian, Brittney and Jeff worked together to make sure we were taken care of. This was one of the smoothest, stressless new car purchases yet! They were all responsive, timely and professional throughout the entire process.Thanks again guys! We will be back for our next car!

I am very happy with my purchase. I had a hassle-free experience with the Smail dealership. Since my purchase has many features new to me, I am learning how to use all the bells and whistles.

Leased a 2018 Mazda CX-5. Nate was our sales person. He was absolutely incredible! I wasn’t sure what I wanted so he went over all of the styles and options. He was not pushy but worked patiently with me and exceeded all of my expectations. I love the car and it was the easiest car shopping experience ever. Totally recommend Smail and Nate!! Thank you!!!

I recently leased a CX-5 and everyone involved in the sale was very helpful, informative, and prompt. I will be recommending Smail in the future!

John, the service mgr. is very personable. Ive had good experiences every time my car has been serviced. Ive also talked to the mechanic (dont know his name) and hes always ready to answer any questions.

We have purchased 6 vehicles from various Smail dealerships over the years. They have never wasted my time and dont do the back and forth to get you the best deal. This vehicle is the 2018 Mazda 3 GT and John Poole got us a great deal. For my next vehicle we will again be visiting Smail.

I would like to start off this review by saying that I am strictly giving this a 1/5 based solely off of one person. My salesman, John, was absolutely wonderful. Very thorough and detailed, and took me on the longest test drive Ive ever been on. His manager, Joe, equally as wonderful. Both were prompt and sufficient when it came to getting me what I needed, and working with me on price. This transaction was then passed onto their finance man, Nick B. Nick initially called me, very politely, and spoke with me. He ended conversation with I will call you back. I never heard from Nick. I left him a voicemail, and spoke with several people to try to get in touch with him (who also informed me that they could not get in touch with him as well) I finally left him a voicemail stating he needed to call me back, or I was going elsewhere, which was recommended to me by one of his coworkers. He then called me right back and informed me that I was not his only customer and I needed to wait, that he did not have time to call me back. I work 60 hour work weeks and this was a time sensitive situation, as it was my only day off for the next two weeks. As I understand I am not the only customer he had, the communication informing me whether or not he was even working on anything was non existent. He was rude, and inconsiderate, and cost his company over 30k. I work in customer service for a living, and the way he spoke to someone willing to spend such a large amount of money was absolutely absurd and offending. I will share this review with every person in the market for a new vehicle. As I stated earlier, everyone else I encountered was wonderful. One person with such a horrendous attitude is going to ruin all the hard work the other ones are putting in.

I went into Smail knowing pretty much what I wanted already. The salesman, John, knew pretty much everything there was to know about the vehicle I was looking at, so it made the process very quick. I was in and out in about 3.5 hours, and I was trading a vehicle in. My last purchases took a lot longer than that at other dealerships. It was just really quick quality service.

Very good. Would come back again. Thank you for your excellent service.

Mazda Service Department always goes above and beyond whats required to make sure the customer is happy. They can schedule you in very fast considering how big of a dealership they are, and always have my vehicle back on time. I can always count on my Mazdaspeed 3 being taken care of when its there!

Excellent service!!!. Thank you to Brian Ulery and the team at Smail Mazda.

Great service. And they cleaned my car insideAnd out! It looked great and was aNiceBoost in the middle of winter.

Was very satisfied with service. John B is the best!!

I leased my car from Smail Mazda and would recommend this auto group to anyone on the market. I went in looking at a couple different cars/brands and they not only got me a great price but took me to the honda dealership to compare the cars side by side. I ended up choosing the 2016 Mazda 3 and could not be happier with the car or experience I had. I will be returning at the end of my lease and hope to work with them in the future. John Poole was my dealer and worked with me for a week to make sure everything lined up and my payment was one that I was comfortable with. All around, it was a great experience!

Bought a certified pre-owned car and the whole process was very easy. Salesman was very friendly and willing to work with me to negotiate a good price on the car. After I bought the car, I noticed there was a small flaw on the roof and took the car back immediately to have it fixed. There was no hassle involved. The managers were extremely helpful in getting this taken care of immediately and agreed that it was their honest mistake and everything will be taken care of, no problem! Very pleased, would recommend Smail Auto to anyone and everyone!

Fantastic experience. John made sure I understood every little thing about the car before I left the dealership. I would definitely recommend this location!

Good service and nice people, but I need weekend appointments and I had to wait through 2 weekends to get an appointment on the 3rd weekend. I have bought 3 new cars there, I wish that meant more. I wish they had a quickie lube there for the basic needs like oil change and tire rotation.

I am super happy with my 2018 Mazda CX-5! Thank you, Barry Noonan for making the experience even more enjoyable. You were very informative and friendly!

The service was supposed to include a tire pressure check, but on the morning after the service, my Check Tire Pressure warning light came on. This was quite annoying because (a) there are no nearby service stations with air that are open at 4:30 AM; (b) it is too dark to see a pressure gauge at that time; and (3) my vehicle does not tell you which of the 4 tires are low, so I had to guess which one(s) needed the air. I did not have any recent problems with low tire pressure, even during the recent subzero spell. So I wonder how thorough the Multi-point inspection actually was, or whether some air was actually let out of the tire during service. Otherwise, the service was fast and efficient and the service consultant was very courteous and professional.

Have been a Smail customer for the past 5 years, previously at Smail Honda, now at Smail Mazda, love my Mazda 16 CX5 purchased new, I feel is cheaper in the long run to have regular dealership service, and will continue to have vehicle serviced at Smail Mazda, great service, good people to deal with from the purchase to the service dept. Regular service catches issues that are more costly in the future. Will continue to have vehicle serviced at Smail Mazda.

Just purchased a used vehicle on the Pre-Owned lot. Randy was sales person. Very good experience overall. No pressure or hassle even when presented with addl warranty options. Vehicle was listed as priced to sell which was reinforced when I reviewed against TruCar pricing.

I have been a customer for 10 years. The service department is excellent.

First I obtained 3 quotes on the internet, and the one from Smail Mazdawas the lowest. I then arranged to have a test drive. By the time I arrived at the dealership, the cars were already waiting at the door. The dealership was clean and spacious. Everyone, including the sales rep, and the manager, were helpful, courteous and professional. I ended up buying a new 2017 CX-5 Grand Touring the same day. A 5-star car buying experience.

I bought the Mazda3 for my daughter and she just feel in love with the car, we were going back and forth from a Honda Civic and Toyota Corolla and the Mazda3. She drove the Mazda3 and it was a done deal. I just cant believe the quality of this vehicle.

Wayne Sera and the rest of the crew at Smail made buying my first new car such an enjoyable experience. They answered any and every question I had. I definitely look forward to doing more business with them!

Efficient and effective service. Service manager was very helpful explaining my options

This is the third CX-5 in a row that my wife and I have leased. We are very pleased with Smails service and would go back again. I would also like to give our salesman Berry Noonan a very good review. I can say however we felt that Smails Finance Department was a little strong in suggesting we buy additional service plans that we were not interested in.

I will never call this place for any kind of work again... I picked my car up didn’t even get a mile down the road and it blew up because their was absolutely no coolant in my car I called as soon as it happened just to basically be told oh well that’s your problem now im upset of the amount of money I spent just to ride down the road so now I’m out of a car because of one mechanics mistakes so yea I do t recommend this place to anyone

Bait and switch. Was lied to about the color and trim level of a 2019 cx5. Jake reed has no integrity. I saw today the principals smail chooses to use to get business. Real shame

I recently bought a used car from Smail Auto Group. The salesman was friendly. I did not feel pressured at all into making a purchase. I had originally only stopped at the dealership, to get an idea of the type of vehicle I was looking for. But they had a perfect match for me. I have also interacted with the service department of their Acura & Honda dealerships. All of them were very helpful and friendly.

As always Smail Mazdas service is great!

Always professional & courteous, Smail Mazda are the only ones I trust to service my 2013 Mazda CX-5. I choose to wait while my service is completed in their comfortable, well lit & clean waiting area where a variety of beverages & popcorn are available free of charge.

Service is always good. Thankful for shuttle service to mall. John is always friendly.

I was disappointed in the amount of time it took for me to get a basic oil change. Appt was at 1 and I did not get my car back til 3. I’ve never waited that long for an oil change. I think it took me less time to buy the car than it did for that. I can go to Walmart and have it done and get the inside of my car swept out in a lot less time. I was just disappointed in the service dept. but I do love my car! I’m really hoping that was just an off day.

I take my 2015 CX5 to Smail for everything---oil changes, tires, tire rotations, inspection, routine checks, etc. I have found that having certified Mazda mechanics, only, take care of my car increases the life of the vehicle. Also, huge on my list is the Service Department. Smail is the best! Angelea and John are super and really take care of my concerns. I feel confident that when I drive away from the dealerships service dept., my vehicle is running the way it should. Its a good feeling for sure!

Great sales team, efficient and freindly. John Poole is the guy to see when looking to buy a new car. He really knows his stuff and was very hospitable.

Turned in a Mazda lease. First I was turned away when I wanted to do it because they were busy. Set up appointment to return next day and it literally took 4 minutes. I signed two pieces of paper and the Smail guy took the odometer reading and that was it. The Smail employee told me he would send my license plate back into Harrisburg for me. This was several weeks ago. Harrisburg never got it. State sent notice that I didnt make plate registration payment. I called and told them that I turned it in. They said it was not and I had to get notarized statement of Tag abandonment and send it registered mail to PennDot. To boot, Mazda picks up leased car after you turn it in and inspects it at an undisclosed location without you even being present. You are left at their mercy weeks later when you finally get a bill. Never again Smail and never again Mazda. Too many dealerships and too many car manufacturers to deal with nonsense.

I went in, not expecting to purchase a vehicle but i do however make a purchase. Out of necessity i reluctantly bought a car that i liked. However i felt like i was treated poorly and felt almost patronized or looked down on from the monent i pulled up in an old hoopdi. Overall it wasnt terrible. But i do feel i was underappreciated and undervalued by the the staff that i delt with, excluding the man who was my salesman, He was actually okay. It must have just been the lower class that was spewing from, well, everything that is me. To tell you the truth i dont conduct mysef as anything other than a decent human and it just kinda hurt. Regardless, i appreciate them selling me a car and working with me a little but sad to say overall i was slightly dissatisfied. Im sure my experience is different than others. But im just sharing the truth from my perception. Take it how you may

I always have a fantastic experience at Smails. This is the third car I have bought there. The staff is great and very knowledgeable. They help you with each step of the process everyone is very friendly.

The whole event was extremely pleasant. The salesman was cheerful and very helpful. I would recomend checking this Dearlership out when looking. They deal in many different brands.