This was our first time buying a lincoln. We bought the Lincoln Aviator what a nice car. Our salesman was Jake Reed he did an excellent job from start to finish. He was very professional and very knowledgeable about the Aviator. We live an hour and a half from the dealership what nice ride home,very comfortable and smooth. Glad we chose Smail Lincoln. Keep up the good work guys.

My service advisor Derek has worked very hard to make the dealership service experience trustworthy again. When bringing my wife’s car in for what we thought was warranty work I ended up having some brake issues with my Lincoln MKS and Derek got it figured out fixed and returned within a couple hours is there a great job.

Been taking my car here since I got it. Derrick Barker always goes above and beyond to makes sure everything is running smoothly. Great Guy, Even washed it up for me. Thanks Derrick.

We were very happy with the service at Smail. It has been a number of years since we purchased a vehicle from them as we have moved to the other side of town. However, it was well worth the drive to Greensburg. The sales person was knowledgeable and courteous and did not pressure us. The price of the vehicle was reasonable and when it came time for the paperwork to be completed, even thought there appeared to be mountains of forms, the process was well designed, efficient and effective and we were on our way quickly. Thank you Smail!

As always friendly and helpful staff. Top notch service at a fair price

I had a very good experience at the dealership. Our salesman was very well informed and he knew his product. I felt the dealership worked with my wife and I to make the sale.

Made an appointment 2 weeks ago, showed up for my appointment, after 45 minutes they tell me they dont have the part and need to order it, pathetic and incompetent service,

John Poole and Nick were awesome. Thank you again.

My visit was great!! I give them 5 stars!

Salesperson Lloyd was A-one. Spent ample time answering all our questions without any pressure whatsoever. Would highly recommend buying from this dealership.

Our salesperson, Brittany A., was very nice and patient. She exhibifed enthusiasm and a strong willingnes to get us what we wanted. After our purchase of a new Lincoln Nautilus, she went over the extensive options in the vehicle.If youre looking for a new car, see her.

Great customer service and quality team members!! Fourth vehicle leased/purchased from this dealership. Will keep coming back.

Working with Derrick Barker was a delight. He was very accommodating to my schedule. Service began as scheduled and completed when expected.Yet another great servicing experience (8/23/21). Derrick keep in contact with me through out the time my car was at the dealership. Much appreciated.

Work done efficiently and quickly.

Kudos to Pat Sand and Derrick Barker. Excellent guest service skills, knowledgeable, all while putting my mind at ease with issue on my Lincoln. They assured me all would be taken care of, and it was, much to my satisfaction. These gentlemen are an asset to the company.

Friendly, knowledgeable and great customer service!We have bought multiple vehicles from Smail and always return!

I was concerned about my Mazda lease agreement I was just about to call Smail auto when Brian Ulery called me out of the blue. Knowing my lease would be up in 6 months I suppose he was making a cold call but.......it turned out fabulously. I ended up telling him all of my auto wishes. He took notes and low and behold he found me a deal. I made an appointment to meet him. The Lincoln he showed me was almost everything I wanted and more. Brian was so helpful through arriving at a mutual price, going through the finances and finally explaining the bells and whistles the car offered. The people at Smail have all been terrific. John in the service department has always taken care of me and I have confidence in the service department. I must say, Brian took the cake! He certainly found a car that fulfilled every wish and stayed positive when we had doubts about affording such a luxury vehicle. We made it work as a team but without Brian I never would have considered it. Such a good guy. Such an informed associate. Such happy customers 😊.

Excellent service

Dropped car off for inspection and they found a small problem but fixed it within the time frame of my appointment and actually saved me a little on the tire rotation. NOTE: Tire rotations should be free since they have the tires off the vehicle anyways, so offer it as an added incentive to come to this dealership. Otherwise it was a good experience.They washed the car afterwards so that was nice.

Such a great experience! Brian Ulery was very helpful during the entire process-from the internet inquiry to the delivery itself. I would highly recommend.

Ed, Service Manager, has been wonderful! I appreciate his follow up contacts and his professionalism! Highly recommend this service department!

Very satisfied with the work did on time. Very courteous staff

Top notch customer service I would recommend that everyone should come down to Smail Auto.

My service adviser, John Beirne, always makes sure I am 100% satisfied with all my automotive work at this dealership.

Helpful and friendly service. Great dealership with salesman. Brian Ulery was great and helped me find the right vehicle for me.

The car buying process at Smail Lincoln was painless and professional. My thanks to Jeff Smail and Jeff Hobbs for making my ownership of a 2019 Lincoln MKC a reality. This is the third time we have been involved with auto purchases at the Smail family of autos and I am sure it won’t be the last. Awesome experience!

Had my car serviced at Smail Lincoln where I bought it.Chris .Glagola in the service dept. was very good to deal with. Very kind and thoughtful. Nice guy.

Great service! Polite professionals and quick service.

Very pleased with the service. A recall was serviced in a timely matter. Very important on my busy schedule.

I was very happy with Smail Lincoln. Barry Noonan is an excellent salesmen that does not play the car salesmen game. I would recommend Barry and the smail family to anyone looking to get a new car

Go to Damian if youre buying a car from Smail. Hes the man.

Very happy, had an issue with the exhaust that could have been very very expensive due to parts availability but they were able to fix it another way. Robert was very helpful through the entire process.

Good visit. Thankfully, what I thought was an issue with my Lincoln turned out to be nothing. Nothing.At.All.

I purchased a Mazda CX-5 at Smail Mazada, and when we came to see and test drive the vehicle, we were greeted by Henry Steely. Henry represented himself very professionally and even more so he was very knowledgeable about the vehicle. Follow up communications (excellent), attention to detail, and professionalism (no pressure BS) is why I would recommend seeking out Henry Steely if you are interested in purchasing a vehicle from Smail.

Third Car Purchased From Smail Auto Group. The dealership has been attentive, very fair in its pricing and the sales personnel have been courteous, helpful in all aspects of the process and very willing to go the extra mile in satisfying their customers. The latest sales consultant that I dealt with, John Skowronek, was with me during the entire process, keeping me apprised of all matters related to the auto I purchased, making sure the auto was ready to go when promised and gave me an in-depth review of how the many features the car has and how to make use of these features. I know that I will be back to have John review much of what we discussed as there was so much to be absorbed. I know I can depend on John to assist me in mastering all of what this car can do. I also must mention the effortless process in completing all of the paperwork involved in the purchase and for that, I must extend my sincere thanks and appreciation to Nick Breault who made this process as clear and simple as possible. Once again, thank you Smail Ford-Linclon.

My first car purchasing experience was great thanks to Steve Miller from Small in Greensburg. Everyone there was courteous and extremely helpful in my car buying process.

Was told a vehicle was available via emails and telephone calls so made the hour drive to the dealership. Once there, took them 30+ minutes to find the vehicle and pull it around. We took it for a test drive and inquired about purchase - only then we were told it was sold! So, they let us take someones car for a test drive! Total waste of time driving to their location and terrible customer service.Was called the following day to let us know they would be happy to help us find a different vehicle; we agreed to allow them to do this in hopes they wanted to fix their mistake - total silence after that call (its been nearly a month). We should have listened to family and friends and avoided this dealership. Would not recommend Smail Lincoln in Greensburg, PA to anyone.

I had a very good experience the salesman was very knowledgeable

Jeff Hobbs was super helpful, bought my 1st car there from him, Smail Mazada is the greatest!

On time and courteous, as always.

My car buying experience at Bud Smail Mazda was excellent very freindly staff, extremely knowledgeable about their product and my sales man Bill Cline went out of his way to make my experience the best car buying experience i,ve ever hadThanks Bud Smail i will defintely buy my next car there

Great service Shawn was great

It has been two years since I last brought my Lincoln to this dealership. Should have did the lemon law, but everything was under warranty so I didn’t bother, but this dealership is a lemon. If you bring your car in for some maintenance, you’ll get it back far worse than when you dropped it off. Plus, they’ll give you the go around and say it was unrelated and pay up if you want it fixed.

Bob in service is very helpful

Bad experience, this is not a upscale dealership .

As always Smail never disappoints. Derrick Barker was great to deal with and made sure everything was taken care of for me.They came and picked up my vehicle and dropped it back off when they were done.There’s never any hassle with them and I know I can trust them.