I made the HUGE mistake of taking my car to this facility after being ripped off by the local VW dealer. As a retired Master Technician and Service director having worked for two well known Pittsburgh VW dealers as the unit repair mechanic I would have repaired my VW Jetta myself except for osteoarthritis which prevents me from doing heavy repair work. Should have checked this facility out with caution however I failed to do so and I unlike others take the full responsibility for my mistake. I could write a full chapter about my dealings with this facility but it is a exercise in futility. Research and Caution is my advice.

Josh got me in on a Saturday to squeeze my tune in. Him and Kristen were both busy but they both took the time to at least say hello and make sure I was taken care of. Once the car was in Josh and I started talking and he gave me a list of exact parts and part numbers for supporting mods to keep everything in check on the car. They were both super helpful and it was a great experience overall. Will definitely be back for more in the future.

I was told they do great work but Ive called about 5 different times and left messages about some work i need done and i havent heard back at all aparantly they know their stuff though

I called next level cause I bought a car with a tune already done. I couldnt get the car to pass inspection. Josh was great he looked over the car and got it ready for inspection. He told what I needed to do to keep it reliable. Josh showed me why and what he was doing. The estimate was really close actual cost. I will be taking my mk6 r to next level every time I need something.

I just had an APR Stage 1 tune done on my VW GTI. The car now runs much faster and I am very happy with the performance boost. Josh and Kristin were great to work with, very professional and followed all of the Covid protocols to keep everyone safe. Thanks again, and I will be sure to utilize NL Tuning more in the future.

This was my first time ever visiting this shop and my first time having a tune installed on my Volkswagen. Had a great experience and the tune was installed within an hour. They even did a ride along with me and explained to me in detail what differences I’d notice. Very helpful and informative. Highly recommend this shop for tunes and to get any work done to your car.

Diagnosed the problem quickly, kept me in the loop, reported the facts honestly, priced fairly. Josh and Kristen were great to work with, would definitely go back for anything Audi related.

Josh and the staff are excellent; they give you an appointment and completion time and its spot on. There was never a problem with the work and the costs are reasonable. Josh did the Series 2 upgrade on my S5 and its been pure driving fun since. If youre thinking about the upgrade, do it. Youll have no regrets.

Have a VW or Audi, dont take it anywhere else! Josh is a great owner and takes the time to understand your needs and utilizes his expertise to get you what you want, and more importantly, what you need. I 1000% recommend this shop to anyone out there.

My son took his Audi to Josh and I was very impressed how honest he was. He was extremely helpful with making a decision on what to do with the car he brought to him. He was very generous with his time, I would highly reccomend him for any Audi repairs.

It should be known that this is supposed to be a 5-star rating when I try to click on all 5 Stars it went blank after one star Im going to attempt to try to read highlight these Stars Im not very computer literateI can tell you I have owned a lot of cars in my time I have experienced a lot of service in my timeJosh is absolutely a perfectionist and arguably the best in our country right here in Greensburg PAJosh knows everything about my Audi and he specializes in Volkswagen as wellBy the way it should be known I drive 90 minutes one way I trust Josh with my car that is 3 hour drive round trip,I hope Im able to highlight 5 Stars correctly

I was having misfire codes on my Audi and I have been around to other places who did not effectively find the problem. When I brought it into Next Level Tuning, Josh went in depth and spent countless hours working on it and trying to find the problem. He was generous enough to help me out and charged me with a very fair deal. He stayed in touch consistently and did his best to help me. I recommend anyone with a Volkswagen/Audi to visit his shop. Best shop I have been to.

This was my first tune on my 2016 Audi. I did a lot of research before I reached out to Josh. Hes very knowledgeable about tuning especially with the APR products. I had many questions and Josh answered all of them. Setting an appointment was easy and getting the tune done was seamless. Next Level Tuning is by far the best place to take your auto for any needs. Professional, courteous and affordable with lots of experience. What more can you ask for? I FEEL LIKE I HAVE A NEW CAR!

I have been taking my Audi’s to Next LevelTuning for almost 8 years and I have no plans to leave. Josh is professional, knowledgeable, dependable and most importantly, honest. My service history has been as simple as routine oil changes to a new timing belt in our old A4. I highly recommend Next Level Tuning for any of your Audi or Volkswagen service needs.

“He’ll call you back tomorrow” “I’ll call you back tomorrow” “I’ll call you Monday” Jesus Christ I’ve called them probably 10 times over the past 3 weeks and keep getting told they’d call me back and never do or just never answer the phone.

Josh and NL Tuning deserve 11 stars out of 5 !!!Exceptional Audi knowledge . ... Exceptional Diagnostic skills . ... Exceptional Repair work .. .. and Exceptional Customer service!!!I Highly recommend NL Tuning for your Audi or VW repairs, or upgrades .. (I just wish I had found and used NL Tuning sooner than I did)

Very polite and knowledgeable.

Ive been coming to this shop for over 8 years. This is the only place to take your VW or Audi to get performance upgrades or service. Knowledgeable, professional, and they stand behind their work. Small business like mentality of treating and servicing cars like its their own. Highly recommended.

The only place to go if you own an Audi or VW. Top notch service performed by individuals who know how the cars work, unlike dealers that just rely on computers. Very knowledgeable in all aspects from troubleshooting to repairing to upgrading and tuning! Highly recommend!!

I’d give 0 stars if I could. Charged me 100 for a diagnostic test and told me the cost to fix the car would be 300-1300 to fix and to give him a few days to find the best option and within ONE phone call the price to fix my car went from 1700 to 2500 he said he didn’t sugar coat(I like blunt) and in between that he talked a bunch about the details of all the parts and numbers and things. But rambled on and on about them, it seemed obvious he was trying to confuse me. The first phone all he said a 2007 wasn’t old... that “if I brought a ‘92 in that’d be a different story har har” and how many yearrrss he’s worked on VWs. Then this next call said this car is too old with too many miles.. SO I was out a 100 bucks with no help. My boyfriend took his car to European Concepts. They do the detailed diagnostic for FREE, he got a great deal, a year later, no issues. Great work. And they just fixed my car for under 800. Took pictures and it looks like new and great quality. DO NOT GO HERE. He talks it up like he knows everything to gain trust and take advantage. It’s just a ruse and a marketing tactic. Thanks for wasting my time and money for nothing.

Alright, Ill start by saying everything pertaining to this business was top notch. I wasnt completely sure if I wanted to go stage 2 single pulley or the dual pulley and Josh talked to me on the phone for literally 20 minutes about the benefits of each and what to expect. I didnt feel pushed in either direction, rather that I was talking to an honest guy who knew exactly what he was talking about. They had originally told me that my car would take 2 days to complete due do them being so busy but they actually got me out the door in a day which was a pleasant surprise. The bottom line is that this shop offers above average service with someone who is personable and will go out their way to make sure you are happy and you car performs. If you are in the pittsburgh area and considering having work/tune done to your car this is who you want to do the work.

Nothing better than my car going in For 3 weeks for boost issues and then charging $500 for a tune and work that didn’t do anything just to find out I have a blown turbo. They didn’t think of checking my turbo or the piping first. Waste of time and my money.

Professional, courteous, and knowledgeable. Have been a customer for a while and will not deal with anyone else regarding my VW and it’s performance and care. Josh is the man!! Highly recommended.

Im really impressed by Josh and his team at NLT. Next Level Tuning provides quality work, fair prices, and great VW knowledge and experience. Communication was reliable throughout the process and NLT guys work flexible hours allowing me to pick up my car late in the evening.

I have been taking my MK6 Jetta to Josh and Kristin for a little while now and I have always had a great experience. Josh is extremely knowledgeble and is always willing to do the job the right way even if that means he has to fix someone elses mistake. My last experience with Josh was to have my headlights installed. I wasnt able to get them done that day because I needed an extra part for the install. Josh told me this upfront while I was at the shop so I didnt have to pay for the labor since it would have been done incorrectly and causes error codes. Most places I know would not have been this honestly at all. They would have installed the product knowing it was wrong and charged you twice Since I couldnt get the headlights installed I asked him if he could switch the harness in my tail light since I was having an issue getting them to work. Josh took one look at knew that the harness was no good and took it upon himself to rewire it since the company I bought it from did it wrong. He didnt have to go the extra mile especially since this was an unrelated issue to what I was there to do. He just cares that much about his customers and just wants everything to be right. Kristin is also very very helpful too. She always follows up with the customer to make sure everything was done to their liking. She is always extremely professional on the phone and will respond to your calls or emails very promptly. I honestly would not take my car anywhere but here. If you need any kind of work done to your Audi or Volkswagen I would highly recommend looking here first. Top notch work with even better customer service.

This shop is great! Found on APR dealer locator and glad I went to NL Tuning. Just had my car flashed to APR Stage 1. Words cant describe how much harder the car pulls now. Team members were awesome and took time to explain everything! Will be back for any future upgrades!

Great customer service, quality and dependable work. Won’t take my car anywhere else.

The people who work for this shop are extremely professional. Not only do they give great deals and treat their customers well, but they are extremely knowledgable in their area of european tuning. 10 out of 10.

I cant say enough about Josh, Kristin and NL Tuning. Theyre ALWAYS there for me whenever anything is needed for my car. Joshs knowledge about VWs, Audis, and APR is above and beyond outstanding. Whether youre tuning your car or just need help because of an issue, NL Tuning can help! I HIGHLY recommend NL Tuning for your VW or Audi upgrades!

A great shop, they really know the ins and outs of VWs, use great components, andan apr shop which i will hopefully take advantage of the next time i interact with them. I would recommend anyone to use this shop. I needed a water pump and timing belt with a few other odds and ends for a 2008 gti and they had all the parts in stock.

Great shop. Will be a customer for as long as i have my VW.

Josh is running a great shop!

Good

Because vw