I am very happy with the professionalism I encountered and quality of work done I will go back if I need to I give them five plus Stars

My experience with Smail Autobody was exceptional. I felt confident from the initial contact that my vehicle was in good hands. My questions were always answered and the service was consistent from beginning to end.

Great people helpful polite and the work is one of the best around

Seems like its hard to find attentive workers these days. Ordered a cheese quesadilla, but received a chicken one instead. Asked for hot sauce and got mild instead.

Took my truck here for an estimate in regards to, what seemed to be, a significant scuff on my paint. Consultation from Smail revealed what would be over $1,000 in repair. Decided to get a second opinion. Good thing I did as the scuff came off with adhesive remover. Shame on me for not attempting myself, but shame on them for trying to scam me put of over $1,000. Would not recommend.

Majority of small details on car were still caked in compound, the front corner markers were not plugged back in. Passable overall but not a 5-star service.

When I took my 2016 mustang to them I was gutted. My first new car nearly paid off and a deer smashes in the drivers side door. When I picked my car up it was like it never happened. They even detailed it while they had it. I couldnt be happier.

They do the best job in your vehicle and take care of everything

The best service and the best people! Very professional!

I am extremely satisfied with my recent experience at Smail Collision Center. They did an awesome job on my car, were very friendly and provided a loner car as well. Thank you so much. I appreciate all that you do.

They do nice work and stand behind it

They. Do fantastic work here.colors always match.friendly knowledgeable staff.

I am very satisfied with every aspect of my experience there. The process was smooth, rental car was great and the finished work is awesome. Very professional. They even washed my windows (well) and vacuumed the inside. I did indeed feel like a valued customer. Thanks guys!

My fiances vehicle was involved in a hit an run. Called and received a same day and same hour appointment for an insurance quote. Everyone here is super helpful and very pleasant to work with. Thank you for all the wonderful help.

Great overall experience!We went to Smail Autobody & Collision Center after my wifes accident. We were very happy with the overall experience. The staff was very professional and great to deal with. The work performed on the car was impeccable! You cannot even tell there were repairs made to the car. I highly recommend if you ever need to get your car repaired after an accident.

Very professional experience. Nice work in a short period of time. Nice facility and personnel to work with. Recommend highly to anyone looking for auto body work. Nice guarantee also.

The Smail Collision center staff was professional and nice. Very accommodating. The facility itself is also very nice. The work that they did for me was excellent. Will always use and recommend to friends.

My experiences at Smail Auto since buying my SUV has been very good. The latest visit was for the Auto Butler service. My SUV was spotless inside and out. They even had the vehicle done before I was planning on picking it up. Thank you, employees. EleanorYanossy

I had been through an extremely stressful situation, but the matter of my car was handled very efficiently and professionally by Smail Collision Center. I had dealt with the business before and chose it at the time of my accident, but this was a much more serious and involved situation, and what I would most like to mention is the empathy that was shown by the young woman at the desk who helped me. Due to circumstances, I ended up in the office four times, and her compassion and kindness will not soon be forgotten. Thank you. I hope I never have to visit your office again (ha ha), but I will definitely recommend your business to friends.

Serviced​ my truck quickly and correctly. Actually did more than I asked. Gave my truck an inspection saving me an extra trip. Very convenient! Job well done.

I have been dealing with Smail Collision Center for years now, as have family members as well. We have always received great service and professional repairs from the facility. I recently brought in a family car for repairs for peeling paint and couldn’t be happier with the finished product. Very special thanks to repair techs in the back, who we never meet. Great job!

As always we had our Buick Encore serviced for regular scheduled maintenance at Smail. Very friendly, quick and knowledgeable. So happy with our last 2 yrs of service, we got a new car. This is our 3rd from Smail. Bob Quig was our Salesman. Im so sorry I cant remember the service persons name. Thank you both.

Very painless experience. They did a wonderful job fixing my car and setting me up with a rental vehicle. Quick turnaround and wonderful to deal with. Highly recommended.

Did a great job on my car

Very friendly, right on time with scheduled appointments.

I had my car in for service on several occasions in the past few months repeatedly for the same issue. I spent nearly $1000 on repairs, and the noise is still not resolved. My car was also in for an alignment, and the steering wheel continues to vibrate. This most recent time, I called to report the issue unresolved as well as my wheel still vibrating (within days of them performing an alignment). The only positive that comes out of my most recent experience is they decided not to “throw any more money” at my vehicle since I’ve already spent $1000, and I continue to have the same issues. Kia has been no help either. I waited nearly a month for a part to become available, and the issue is still unresolved. This has been the worst experience with service and a particular brand of vehicle. Also, while my car was in for service, I received a call to trade-it-in. How about focusing on repairing my vehicle, and not attempting to sell me a new one. I will not purchase another Kia, nor will I purchase a vehicle from Smail. I will be purchasing new tires before long since they will be worn from failing to properly align my vehicle.

Great work environment. Everyone is friendly and helpful.

Very informative, answered . my questions felt good after the visit

I recently had my windshield replaced. Smail did an outstanding job on the replacement. Communication was excellent and repairs were completed on time.

If you have a question or just want to check on the progress of your vehicle the customer service reps will respond right away, and the quality of work is a++ and for me it was done in a very timely fashion!

Had first Auto Butler done. Car looked great after. Everything was spotless!!

Excellent service, like always! Friendly staff, five stars across the board.

From the 1st phone call to myself picking up the car when it was done everyone was professional, friendly and happy to be as supportive as possible through the process and the work done was excellent and first class, the entire group can be trusted to give a 1st class experience

Good job on.my SUV I love my suv

We recently bought a 2014 Cadillac CTS Awd. I had a mirror replaced and a piece of windshield trim. We dealt with Troy in service . Troy was excellent with every part of the process. We will definitely recommend Smail Cadillac for sales and service.

Very helpful, stayed in contact with me and finished the job early

I purchased a GMC Terrain 2 years ago from Smail Automotive. Loved my car. Unfortunately I totaled my car a week and a half ago. I contacted Smail Automotive that Monday. Jeff Markle went above and beyond for me. Explained my situation, the payment I wanted, and the cars I was interested. He worked with several banks to overcome a down payment. I was also unable to go to Smail Automtive to fill out paperwork and pick up my GMC Acadia. Jeff made the purchase seamless. Two wonderful gentleman delivered the car and documents to sign. The one gentleman saw my christmas decoration fell over. Saw how much pain I was in after accident and fixed for me. I cant say enough about Team Smail Automotive!

We took our 2013 Cadillac SRX in for work outside the warranty. The touch screen on our navigation system was cracking, like a spider web. We had already contacted the Infotainment Customer Service about the issue. They recommended we take it to a Cadillac dealership for official diagnosis. This is a very busy service department. We were about to leave the area after a two week visit. They fit us in and treated us like we were their best customers. Best service in a long time. To top it off, they underpromised and over delivered. My husband said to him, the most important fact was that they (Service Writer Michael Ponterio) listened to us!

Smail cadillac did a great job on servicing my car. They had me in andout in no time at all!

The experience was so well run and organized. I was impressed by the staff and the updating phone calls.

The service was great and everyone was friendly. Jason was especially helpful.

They kept me up to date with the progress on the car

Dealing with Smail for 10+ years. Always find them professional and courteous.

Staff was extremely helpful with the coordination between repairs, towing, insurance claim and car rental.

Car was washed & detailed after repair. Car looked great.

Best experience with an auto dealership I have ever had.

They did good work

The service was excellent. Highly recommend Smail.

Did a great job

Amazing group of people. They have my business

Great customer service all the way around

My truck needed $20,000 in repairs done cause a punk was texting and hit me ! My truck is perfect body guys I know can not find any flaws in the work .3 months later went back for touch up on door edge very hard part to prime and a bad Tire sensor the manager met me after work all he said we will take care of it . Dropped off truck at 8am picked it up at 5pm returned loaner . Again its an perfect job ! I will reference this place since I have not had such good luck anywhere else and I have had work done else where up the road they sucked bad lost the engine cover and the paint fell off grill!

They were prompt and efficient

Held my car hostage (didnt even start work) until the other guys insurance had sent them enough money. Took over a month, and didnt perform an alignment after a rear wheel impact by a coal truck! Tires wore out in less than 6000 miles on a brand new vehicle. Alignment was paid for, the wheel that was struck, was out of alignment, and they charged me for tires!

Great people and great service!

Outstanding, quickly completed, nice waiting room, friendly personnel

Service was completed on time, and was performed with quality.

Great people! :)

Your car will come out like the damage never happened.

Always great service.

Awesome job!

Treated like family

Good