By far the best mechanic Ive ever been too. Will work with you and your budget to recommend services needed. Brought my new volvo in multiple times for servicing and have been very happy with the price and the level of service each time.

I bought my car from a close friend who went to Hailey Import and recommended them as she had nothing but good things to say. I do not know much about cars but I have to say I never feel out of place there. They double check their work, they’re reliable, they’re kind and easy to talk to, great to work with, trustworthy, and stand behind their work. I’ve had my car towed to them, I’ve had engine light diagnostics and repairs done, and they’ve fixed my air conditioning. Hands down, the absolute BEST mechanics I’ve EVER gone to!

Exceptional service. Honest. Honest. Knowledgeable beyond expert. Honest. Fair. Great experience. Honest. Dependable. Honest.Haileys is a rarity in the automotive service industry.

I’ve taken my Subaru here on three separate occasions and every time i am met with amazing customer service and professionalism. Rating this place anything less than five stars is impossible. I have absolutely 0 car knowledge and I would be an easy target for a mechanic to scam me. I never have to worry about that here, these gentlemen explain everything in a way that is easy for me to understand and I never have to wonder if I’m paying for a service that I actually need or not. They are always honest, kind, and welcoming and I am so appreciative of them taking care of me and my car!

I was impressed with Hailey Import Service, they are very professional and will help you out no matter how little you know about cars, they will try to explain the best they can and they have your best interest in mind. Hard to find honest mechanics so 5 starts. I’ll trust them with my Subaru any day.

Everyone there is knowledgable and very helpful, however co-owner Devon never ceases to impress me with his meticulous attention to detail. His expert knowledge on all things Volvo is unparalleled. Furthermore he is not only a gentleman, but a Volvo scholar. Dont hesitate to take your Volvo or any vehicle for that matter to them.

These folks know what they are doing! I own two Volos and have been looking for some local specialist to help me take care of them. Well my search is over! They handled both cars with care, told me everything that needs work, told me what needed fixing immediately vs what could wait, didn’t try to pressure me to fix anything right away if it wasn’t needed, and their prices are great! I’m not taking my Volvo’s anywhere else! Highly recommend

I was recommended to Hailey Import Service by multiple people. It was definitely the right choice, they are extremely honest and want what is best for you and your car. They repaired what I needed quickly and the quotes here are monumentally lower than you would get anywhere else for a Volvo, on top of that these guys know what theyre doing. I will definitely be bringing my Volvo back here.

This was my first time at Haileys and the experience was great. They knew right away what was wrong and had the part in stock. Best service Ive ever received from a shop.

Hands down my favorite automotive repair shop. Incredible service, some of the most intelligent techs Ive come across that are actually Honest about what needs to be done and what could wait. Been taking care of my mothers Volvos for more than two decades and she wouldnt take them anywhere else! When they started offering Subaru service I was over the moon. I could go on all day but it boils down to this: if you are looking for an honest shop that displays true integrity in an industry where it is so rare.. look no further.

Honest and Professional Good people Competitive rates Will definitely use their services again Highly recommended

Phenomenal service, highly recommended!

These guys are the absolute best. They provide world-class service and factory OEM parts faster, cheaper, and better than the dealer. I know because I worked there from 2017 until this past January (I had to move away for family reasons). I doubt Ill find another shop with the level of integrity and passion for their customers as Haileys. I was honored to work there.

These guys were more than amazing! I’m highly impressed all the way around.

Top notch service by these professionals! They are always willing to go above and beyond.

After fighting with my Volvo XC90 for over a year I was done - I needed help. I asked a friend of mine who I should take it to and he suggested the folks at Hailey. I called and made arrangements to drop my Volvo off. All I can say is why did I wait so long ! They diagnosed the problems, got parts in and Im now driving the Volvo I let sit for a year ! Awesome work from some a very skilled and knowledgeable team of techs, awesome communication with some folks who go above and beyond. Id more than highly recommend Hailey and they now have a customer for life.

Hailey is a rare gem in automotive repair and service. I am a mechanical engineer and have worked in the automotive industry for 30 years including repairing my own vehicles when I have time to do it. My sons Volvo S60 was blowing smoke during his return to Greensboro after spring break. He made it back safely and I did some research online to find a local mechanic with Volvo experience. Hailey had excellent reviews and now I know why firsthand. Their communication was immediate, clear and reassuring. Their method for diagnostics was clearly explained and logical. Even though I was hundreds of miles away, they treated me as if I was nearby and didnt try to sell me parts or service not needed. In the end, they found the leak, fixed it in one day and the cost was very reasonable and below my expectations. These guys know their stuff but also enjoy delivering customer service. I will only use Hailey for as long as my two sons are in Greensboro for college.

My family has been bringing our Volvos here since 2012 or so. A few 240s, 940s, V70s, and an S60. Outstanding service. Theyre great at explaining whats going on and how to fix problems to the level you need (just keep it running, preventative maintenance, or keep it pristine). Highly recommend them for your Volvo needs!

I used to own a Ford Focus and both owners would work on my car for me! Last year I traded my car in and before I bought the car, a Subaru Legacy, they checked out the car for me! Told me that everything looked well taken care of. I purchased the Subaru and they we’re right! I take my car up there for everything. They even put new tires on for me and balanced them! Wonderful guys! I even tell everyone about them and bought a licenses plate cover to advertise for them!

I am thankful to find a car service that gives good service for a fair price without regard to gender or age. They have serviced both my Toyota and my moms Subaru and we are both pleased with their honesty and professionalism.

Great service and fair pricing!

They give great customer service, and do great work! My Volvo V70 has over 300,000 miles on it. Mostly serviced by Hailey Import Service. I highly recommend them.

I drive a 2005 Volvo XC90. I really like my car, so I want to drive it until it will drive no more. It might be a while as Haileys helps me to keep it in top shape. When I call, they know me by first name and take care of me as quick as I can get the car in there. Ive never experienced service like this - theyre awesome! My next car will be another Volvo because I cant imagine going any place else to service my cars.

These guys are fantastic! I just bought a volvo c30 that needed some major maintenance done and decided to give them a call. They answered all of my questions and within the next couple of weeks I made nearly a 3 hour trip to have them service my car. I do most of my own mechanic work and have not paid a technician in over 5 years for any repairs but I would gladly recommend them for any volvo owner as they are knowledgeable, down to earth, and seem to honestly have the customers best interests in mind. I will return to them for future repairs that I cannot do myself.

I have a Volvo S40 04 these mechanics are very professional.Every repair job I had done I was happy and no problems I will highly recommend them to my friends and family. Loyalty as well.

Excellent service and practical advice. No unnecessary repairs either. I take my Volvo to them and will take my Subaru soon.

These guys do great work and having someone I can trust to take care of my 93 240 wagon is priceless. I highly recommend them, because theres nothing better then a honest shop that treats you right

I Highly recommend Haileys Imports for all your car/truck service needs. They do an awesome job, reasonably priced and very friendly. Also say hello to Hank while your there

This place is run by a great group of people whose passion for Subarus and Volvos is visible from the parking lot. I recently needed a lot of work done on my 2000 Forester, and these guys knocked it out of the park. They didnt try to sell me nonsense I didnt need, just told me exactly what needed to be done to get back on the road safely.If I can help it, Ill never take my Subarus anywhere else, and you shouldnt either. If youre on the fence, give these guys a shot, they dont disappoint.

Probably the best Volvo shop in the Triad. Maybe in all of northern NC. The work and quality of service, with the staff makes it and easy 5 stars

Excellent Service. Devin and Keith are very knowledgeable. they are infomative and honest. This was my first visit and I will be coming back here vs. the dealer. they have a long history of Volvo knowledge. I would recommend to any Volvo owners. thanks again guys.

Great customer service, very knowledgeable management/technicians. Highly recommend for Volvo and Subaru repairs!

Friendly, professional and they know what they are doing. We have 2 Subarus and 2 Volvos that dont go anywhere else for service or repairs. I am so HAPPY that they now do tires and state inspections! No more running all over town.

These guys are great at explaining what needs to be done. Their prices are reasonable and service is quick.I dropped off a car for headlamp issues and they were able to repair the wiring same day.

I would highly recommend Haileys for service on your Volvo vehicles. Their prices are fair and they have always given me an honest opinion and great service. The staff is always friendly and courteous and they always look out for me.

Great experience

I work adjacent to Haileys Volvo. Came out of work today to a flat tire. Not only did they put air in my tire, they also put a plug in it & would not let me pay them for it. Please keep in mind how kind this was especially when you consider we did not know each other. I cant thank them enough but I can assure you that I wont forget it.

Wouldnt take the volvos anywhere else!

Hailey Import Service kept our 1987 Volvo 240 station wagon well-tuned and runny beautifully for several years! They are not only experts, they are honest about the work that needs to be done. We always got a phone call before they started any repairs to ask if we wanted a particular service performed, and to explain the procedure and the costs, so we were never surprised by the final bill. I have recommend them to all my friends who own Volvos and they are all thankful I did. Not only do they get top-rate service, but they get to visit with Hank, the well-dressed shop dog!

Have been taking my Volvos here for 30 years! Very professional, happy to explain problems and suggest appropriate repairs. Work is warrantied--something no one does any more! Great service!Drake Dowler

I was over there today and they are very knowledgeable and honest. So glad I have them to take care of my car.

These guys are honest

I recently brought my Volvo to Hailey Import Service for a nagging Check Engine light. They were able to diagnose the issue and quickly get it resolved for a fair price, both with regard to their labor rate and their prices for parts.While they were under the hood, they also fixed a few other issues that I was unaware of (leaking cam seals that would have required disassembly of that same area again), likely saving me several hundred dollars in labor costs later on.I was given a thorough and complete review of everything performed on my car, plus a few recommendations on some potential issues I should keep an eye on.While I was there, I spoke for awhile with Devin and the mechanic who worked on my car (didnt catch his name, sorry!) and both were knowledgeable, polite, and professional. I wont hesitate to return here in the future.

These guys know their Subarus! Great customer service.

Ive had work done there on a couple of occasions. Theyre very knowledgeable and easy to communicate with. I recommend them highly.

Have been taking our cars there for the last 10 years. Started with wifes Volvo, then I bought one from them. Just discovered they service Subaru, so now my daughter can take her car there

Um youre welcome

Good place for volvos

Quick service, very professional.

They explain the problem, give honest advice and will work to actually fix a part, rather than just selling you a new part, if it can be repaired.

Great work and people!

Great service