The Most Trusted Automotive Care In North Carolina Hands Down!Its hard to trust any automobile services to anyone! But its so wonderful to know that I can trust Smith Automotive Services and not have to worry when Im traveling to and from...Any Services that are needed will be performed with the utmost integrity and honesty for a fair price...Ive been with them for years and will always trust ther Services they provide for me! I dont know what I will do when they will retire...I do know that that will be a very sad day for me...Thank you Smith Automotive Services for all that you doπ₯°
They do what they say they are going to do, charge what they tell you they are going to charge, and do good work in the time that they say they are going to do it in. Awesome.
Darrell is amazing and the work is quality, enough said! The whole community knows him. Thats how you know its legit!
My mom took her car to them and reported a specific issue to be addressed. Yes there were multiple issues but they targeted randomness she was charged $400 came to pick up and was quoted alomst$100 more ! Uhmm nope! Guess what the issue reported wasnβt resolved her car cut off in a week. She had to pay for towing to another location and pay More $ for repairs.
Great place that did a great job fixing glue stuck on hood definition of southern hospitality at its finest
Wouldnt trust or take my vehicles to anyone else.They have an excellent reputation, and honesty is the reason why.Good people for sure.I highly recommend.
Good customer service and quick turn around on my car repair.
Ive been using these guys for many years. Friendly staff, excellent service, affordable and very knowledgeable about your vehicle. I highly recommend Smith Automotive for any if your cars needs.
They do a great job and reasonabl price
I was told to go to smith automotive I was in a very very bad situation, the owner talk to me like its ok no problem I couldnt believe it. I went ever where all they want was to DOG meand the other people didnt want to help. They were unbelievable, this is one of the best in Greensboro. If your looking for someone who wants to help a customer, and not just there money I please please go to SMITH AUTOMOTIVE. Not only will they help u they will REALLY REALLY CARE
Friendly, very knowledgeable and does a great job in a reasonable amount of time.
Great mechanic even working on myself for 20 years
Honest shop and they do a great job of taking care of their customers almost like going to a family businesses. Darryl is great to work with, nothing but recommendations for this shop.
I have an old car, which has specific challenges. Smith Automotive has been assisting me over the past year to replace and repair it. At its age, and because so little had been done to it before I owned it, every time I visit Smith Automotive I have a hefty bill, which makes me a little dizzy. It also makes me wonder if Im doing the right thing: Investing money in an already old car. Not knowing much about cars makes me reliant upon Smith Automotives expertise. Ive also learned that car repair persons are like doctors: They have to listen and feel and explore before they know whats wrong. Its not likely they can just look at something and know. All that listening and feeling and exploring costs money. I have found Darrell, the owner of Smiths Automotive, to be reliable, honest, professional, and thorough. Carson, the mechanic who did the work on my car the last two times, was terrific at explaining to me the ins and outs of what he did and what I needed next. I really appreciated his directness and candor. Smith Automotive is a busy shop. The phone rings off the hook all day. Youll have to wait your turn. But, for the expertise and service, they are the best in town.
As a female, I can feel a bit out of my element when walking in an automotive repair place. That is not the case here. This is a very fair and consistent business, super friendly, and great pricing. As I told them today, they have a life long customer in me!
Very polite, excellent customer service & professional. I miss this quality service. Very rare to find today are businesses that are respectful, polite & courteous. If the level of actual mechanic repair work is 60% of the quality customer service you cant go wrong. On a scale of 1 - 10 the customer service was an 18 compared to todays standard level of service.
Good place for service.
Treats you like family!With the added stress of COVID-19, plus car troubles life can get a little overwhelming ! Smith Automotive really alleviated my worries about my vehicle, because they went above and beyond to make sure my car was serviced the correct way! Not to mention they donβt rip you off like the dealer autobody tried to! Like I said they treated me like family and it really meant a lot especially considering the times we all are living in right now! Give them a call!!! A++++++++++++++++++
Smith Automotive is AWESOME!! Their service is exemplary and they treat each client with honesty and respect.
These mechanics have to be the best in Greensboro. Feel really blessed to live so close by their shop. Honest and fair. Their repairs are never done unless necessary.
I have an 04 silverado 4x4. service 4wd light comes on so i take it to Darrel at Smith auto. His people check the code (absolutely FREE)! Give me a fair price to fix the problem and told me bring it in w im ready (NO PRESSURE). the time came, they fix it for a fair price. Darrel calls me and tells me of a MASSIVE problem with the wrong u-joint and the driveshaft (this couldve been a DEADLY problem) i knew there was something sloppy in the drivetrain! They fixed my truck or a FRACTION of what i thought!!! MY TRUCK HAS NEVER RUN BETTER!!!!!!!
CAN YOU CALL ME PLEASE MR..DARRELL, .. I KNOW ITS A SENSIVE SUBJECT, I KNOW YOUR FORMER EMPLOYEE MRI JP. HE LIVES ON MY STREET .... THIS IS MARKETED URGENT, HE IS A GOOD GUY .... I ENJOY HIS COMPANY.. HE HAS A FAMILY AND KIDS ... I HOPE THAT U UNDERSTAND... HES PROBABLY A GOOD TECH GUY .. SO AND I ... I HAVE A LOT OF NICE CARS... I KNOW HOW TO FIX MY PONTIAC ... AT LEAST I THINK I REMEMBER .... I HOPE THAT THIS CORNAVIRUS ITS EFFECTING YOUR BUSINESS TO MUCH,,,, BUT I FEEL AS IF YOUR SHOP IS A GO TOOO PLACE .... I CONDONE YOUR SERVICES.. EVEN I DONT KNOW YOU PERSONALLY..... I JUST WANT MY CAR BACK... THE GRAND AM GT..... I HOPE U THE MOST UPMOST RESPECT AND PEACEFUL RECOVERY FROM YOUR HEALTH CONDITION .... MR DARRELL SIR... THANK YOU SO MUCH. SINCERELY, A LOYAL CUSTOMER ON BEHAVE OF MY FATHER.
Fast, friendly, and thorough.
Good place. Great people.
I recently visited this business and was very disappointed with the service I received. I went in for an alignment and after a few hours was called saying that there was a nut within the steering assembly that was seized and would need to be replaced, in order for the alignment to be completed. This part costs about $20. I was told that they would replace it for $300. When I decided to pick up the truck to replace the part myself, I was told I had to pay for the full alignment ($90), that hadnβt even been completed, and would need to pay ANOTHER $90 when I brought it back to be aligned after the part was completed. I was disappointed at the way this matter was handled, and shocked that they wouldnβt even offer a few dollars off if I had them install the part or re-align it.My suggestion: go down the road and get it done for $65 at Hall Automotive, thatβs what I did and I was completely satisfied with the service I received.
Good service, gentlemen here took good care of my vehicle.
Great service and prices. Honest people. Lynn Smith the owner is a wonderful man.
I felt that i was important there . Very friendly atmosphere. They will get my business again.
Darrell and the Smith Brothers are the most reliable and honest auto repair establishment in the Greensboro area. They have bent over backwards to assist me in everything that i was concerned about. I wont let anyone else touch my vehicle. Great business service and great people
I feel like my mother sent her car up to you guys and was over charged for her needs. $350 for a starter is BS. Hope you got all you wanted because it wont happen again. Thought you were good people. Live and learn. 125$ for rotors. What a rip off. Just want to say the service may be great. To gouge elderly people with over pricing parts is ridiculous
One of the best auto shops in town! I went to the dealer for repairs for years and to be honest the only difference is I dont wait as long or pay as much. Please dont compare this place to your grease monkey jackleg mechanic. Its not the same. If you want cheap quality or work, stay where you are.
Darrell always works with me to get my car serviced since I work M-F. Im always pleased with their work & pricing.
Smith auto motive is an awesome place. If your having car trouble please by all means take your car there. Ask to speak to Darryl
Not only was everyone extremely friendly, but they were very fast as well. I am so pleased with the level of service. This will now be where we go, not just for state inspections, but also for all other work.
Always great, friendly service and auto repair men with great integrity. The best auto repair shop in Greensboro, NC. I only trust my car to Smith Automotive.π
Only went with my friend. The mechanics seemed to be very knowledgeable of mechanics in different areas. They have been there for some time. He sends is work to them
A auto repair shop you can trust! Fair and skilled.
Really disappointment in the service of this place. I was looking forward to finding a shop close to my work that I could get oil changes at during lunch since I need to get them every couple of weeks because I drive so much but I will never go back. I had an appointment at 12:30 and got there at 12:25. When I went in I was told they were running a little behind and then the man grabbed forks and went into the back and never came back in. They didnt take our names or keys or even give any signs that they wanted me or my coworker who was also getting an oil change that they even cared to have our business. There was one car in the shop that wasnt even being worked on, so I am pretty sure them running behind was code word for lunch time. If we were there during their lunch time they shouldnt have said they could take us at 12:30. After sitting there for 20 minutes with no one in the office we finally walked out and there were 3 men standing talking in the garage who didnt bother to say a word to us as we left.
Best place for dependable, caring people and great work. Been going to this place for over 10 years
Our Company uses Smiths for our fleet of vehicles. They are very professional with reasonable prices. They fix the problem the correctly first time which is almost unheard of these days. I highly recommend them based on 4 years of repeat service with a fleet of over 100 vehicles.
They are always courteous and efficient. I highly recommend them to everyone.
The best place in Greensboro to get your car fix ..These guys are the best
Awesome service. Very friendly and got me in and out in no time!
This man Really knows how to treat his customers with the upmost respect and he is full of kindness!
Really good service and great prices
Great customer service, Great mechanics as well.
I got my car fixed there today. The service was good and the customer service was awesome.
I Love this place. Darryl and the staff are great.They embraced this yankee...lol
Didnt like the man who worked here. Couldnt get straight answers and they kinda hide the price until pick up...
Good service and friendly people
Mgt very rudeWould not recommend
Outstanding service from outstanding people!
Quality work, quick service, friendly staff!
Takes advantage of elderly customers- caused an additional problem to a car and was belligerent when questioned about it. Do not go here
Good service
Brought my car to have an alignment done got it back steering wheel was not straight had to take my car back again and they still didnt get it aligned I would never bring my car back here again I basically paid to get my car aligned and it didnt get aligned ended up having to take it to somebody else so basically I paid twice to get one alignment done
Cannot speak highly enough about the folks at Smiths not only did they help with getting a tow truck to our vehicle they got it fixed quickly and properly. These folks just ROCK!!!!
They never helped me at all
Always great service!!
Wonderful Service
Great place
Great mechanics