Super Sevice. Professional, Not Overly Priced, Clean, just a great place all around. Super nice folks too.
This is a top notch business. They dont sell you things you dont need. They actually talked me out of something that I thought I needed. I will not take my car anywhere else. They make you aware of any discounts that are available without having to ask. Well above any expectations that I had. Wish they sold tires too.
Carlos was super professional and they did a good job with the repairs on my wifes vehicle. Great service.
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Had my struts done...REALLY friendly and great customer service. Price was very good with coupon.
I asked the desk clerk to have the tech check on a tack or nail in the tread of one of my tires, in addition to the alignment.Upon leaving, I asked about the tire tread. He stated there was no problem.Arriving at home I double checked the tire and the object is still stuck in the tread.So, the clerk is either uninformed or is winging it.Regardless, I wont be back. And I have been a repeat customer at this shop.
I had two drums off of a 20 year old boat trailer. Took them in to see if they could be turned. Outstanding job. Twenty dollars a piece and done in an hour....as a walk in. Very impressed with the old school business ethic and the price was lower than two other places I called.
I am not a car person so if I mix up names of parts etc my bad...took my car in for a routine oil change on Thursday afternoon and they said the drain plug was stripped and they couldn’t find one to fit and wasn’t able to retap cause there was a helicoil in it that they couldn’t remove so they needed to replace the whole oil pan for 300 and 340 for labor. I was upset at the cost and I probably would have paid it but I called my uncle(he is a car person) and knows a good mechanic. So I actually had my car towed on Friday to that mechanic and I just picked my car up today6/21/21 and total cost for oil change and to fix the drain plug was 127.13...sooo much better!!! I will not be back to this place! Beware!!!
Took care of my AC needs. Great prices especially in green valley area. Highly recommend these guys!
Sergio and Carlos are good on the front end. Service group are knowledgeable and good at their jobs.
The crew is very professional and courteous. I’ve had some issues in the past year with my vehicle and have been treated very kindly. My car is now running great. Thanks to the crew and management of the Sahaurita location!
Professional, honest quote, quick and friendly service..glad they are in Sahuarita now
They checked my engine codes for an emission system problem and told me what the issue was and how much it would be to fix it. I was very impressed with their professionalism and their assistance.
Friendliest employees and fast and efficient service.
Great service and the front end alignment rack is state of the art, good work guys!
Really bad service here. Took 2.5 hours for an oil change and tire rotation. I usually do it myself and only takes 20 mins top and I have very manual tools for doing it. I thought this time I would take it in to save me the time and trouble, but I was very wrong. I also think they stole my good headlight and replaced it with a low quality one. Ive never had trouble with the headlights and recently replaced them, but they told me I need a new one because its dim. Just dont come here, watch YouTube and DIY instead.
Got an oil change done by them not that long ago and I started having problems with take off from a stop position and loss of power while driving. So, I took it to the dealership so they can look at it and turns out they over filled the recommend amount for the oil and didnt completely drain out the old oil. I wouldnt recommend this place at all.
We had service done on two separate vehicles on two separate days. Honest, professional.Answered all questions. Be sure to check their web site for coupons.
Excellent customer and vehicle service. Friendly, efficient, professional, and reliable customer service. Very timely service and call notifications. Highly recommend.
I utilize this shop for the maintenance to my vehicle.One tech didnt do a tire rotation so I brought it to Daves attention. He and Lionel discovered, two lugnuts that needed replacement. I so appreciate their due diligence Monday when they took care of my tire rotation and insured my safety by inspecting my tires and replacing the lugnuts.Kind, courteous, and fair priced :)Thank you Dave and LionelSincerely MJ McCullough
Extremely pleased with this Brake Masters and their policy to look at the brakes before automatically replacing them. Their review saved us hundreds of dollars in not needed to replace the brakes as we were previously told by our truck dealership.
Honest. Professional. I wont go anywhere else
Great Service and competitively priced!I will definitely return
I like these guys. There honest and upfront with me every time. They do good work and get it done in a timely manner.
The Manager, Sergio, was extremely responsive to my email requests for a quote and other information. Provided the best quote compared to competitors. Completed the work timely. No runaround unlike another shop in town. Very happy. Earned my business in the future.
Once again, we received excellent service. They are honest and kind. I have never felt comfortable sending my daughters to get auto repairs alone before.I have no worries sending them in on their own as they are always treated fairly and only advised of necessary repairs.A special thank you to Sergio on our most recent visit.Well done Brake Masters!
The workers where all nice and polite. Communicated with us about my car
3 Apr 2020: Called to get a quote for ONLY two rear shocks on a 2005 Tacoma. That was it. They quoted OVER $430.00!!!! FOR TWO REAR SHOCKS... Couldnt believe the price gouging. The shocks literally cost $76.00 online. Be VERY weary shopper... Be VERY cautious here.
Very nice place, employees are respectful went in for a check engine light, got more than I can chew but our vehicle is running like new again. Happy wife, happy life. Thanks to Sergio the manager and the crew. Nice Corvette by the way.
Courteous, quick, knowledgeable.
I had taken my Kia to this location about 6 months ago and had an alignment done. I am having new tires put on next week so I decided I had better have an alignment done so I am ready for the new tires. I went back to this location to have this done. It took no time at all as the alignment machine indicated that everything was in the green and there were no issues. No charge of the service! Totally unexpected but greatly appreciated. In todays world this level of service and honesty is very unusual. They certainly have me for customer from here on out. Carlos was very professional and helpful. I would recommend this location to anyone and everyone. Great service.
Just wanted to express gratitude and say thank you to Sergio with Brake Masters in Green Valley. He provided exceptional service and kindeness. He helped me out changing my flat tire at no cost ensuring we make it home safe. This pregnant woman definitely couldnt have with two toddlers in tow. Thank you Sergio for everything its much appreciated!
Wonderful customer service! Carlos did such an awesome job, helping me with my vehicle and explaining to me the repairs and oil change needed! Prices beat any other shop out here! I left super satisfied with the job done. I would highly recommend this location! Goodbye to the neighborhood mechanic.
They were very helpful and the price was right!
Overall excellent customer service! Sergio was very professional and took care of us. We went in for just an oil change and he was generous to tell us about some additional issues my car had. I was not aware of it and I’m glad he caught it and fixed the issue. Highly recommended!
Friendly staff and comfortable waiting area! My oil change was completed quickly and efficiently. The online appointment feature is very helpful. Some other shops in town dont even offer appointments. I will definitely go back!
Came in to have my brakes looked at after getting crazy quotes from a different shop. The workers here were honest, kind and fixed my car for a good price. I will come here again, if needed. They do great work, are honest and reliable.
Needed a quick oil change after getting car detailed for mother in law. Staff was friendly and knowledgeable and I feel happy to have found a shop near her she can go to get work done. Thank you very much!!
Just returned for a 0730 appt I made for my Mercedes ML350, to have front brake pads checked. Sergio and his team are professional and honest. They checked my brake pads (for free) and informed me (then showed me) that they were fine, had plenty of mm remaining on the pads! I was in/out in 30 minutes and will return again for any services that they can perform on my Mercedes. Thank you.
Outstanding customer service! Clean facility, quick, the manager was straight forward. They stand by their work. I recommend Brake Master to all my friends and family. Again just outstanding service. I will be getting all work done here from now on!
Dont go there new management they used to be good now just incompetent liars.
Carlos was such great help!!! I always feel a little scared to go get my oil change because then I am told I need to spend thousands of dollars to get stuff fixed on my Jeep. Well today I went in to get my oil changed and Carlos took the time to tell me and explain the stuff truly needed for my Jeep and also informed me that some of the repairs recommended should be done sooner rather than later. I didn’t feel pressured or obligated to get repairs done. THANK YOU CARLOS for the awesome service you and your store provide!
I wish there was a higher rating! They are always so helpful and give us the best deal! I have always loved going to brake masters for my oil change and I am so happy that this one is now close to my home!
On 12/24/19, I drove my old Jeep to BM for an oil change and for staff to inspect a leak originating from the rear. Sergio and Carlos listened to my concerns and immediately discussed an action plan. I did not need to wait in the lobby too long to learn that two services were needed: the transmission fluid flush and replacement of the rear differential pinon seal - the latter was the cause of the leak mentioned previously. At the moment, I recalled that during the previous oil change, Carlos had recommended that the transmission fluid flush be done. I planned to return the following week but forgot, yikes! I am grateful to the Sahuarita BM Team for their patience in addressing my concerns. Their meticulous inspection of my old Jeep is to be commended, as their approach influences me to feel as though I am driving a 2020 model. The services performed today, as usual, were completed in a timely and professional manner, which allowed me to carry on with my holiday plans and activities with peace of mind. I recommend Brake Masters in Sahuarita to everyone, regardless of the day, concern or season!!!
THE BEST EVER....I just had my car worked on by the most honest company I have ever dealt with. Not only were they $500+ lower then most of the companies in the area, but the most efficient. Serigo and Carlos treated fair and square. Their business is new, clean and well organized. Everyone is there to help. Now I know where I will be taking all my cars!
I have come here several times since they have opened and have received amazing and quick service every time. The staff is extremely respectful, honest, and caring. I highly recommend this location!
Clean facility but I felt as if they were taking advantage of me because I am a woman. They didnt even fix the real problem with my car. Waste of my money and my time. Never going back.
Thank you so much for getting my truck alignment done quick and it was only $60 bucks. Very fast and efficient. My husband was very pleased with the service here
I love the service of Brake Masters in Sahuarita very professional my brakes were done well I was working and it was ready when before I was off of work. Highly highly recommended
Went to try out the new Brake Masters for an oil change last week come to find out I needed brakes, approved the work. They finished up my car and I had to drive into Tucson for some things. I heard a noise coming from my car didnt think anything of it but kept getting worse. The next day I went over to the brakemax where I normally take my car and they found some bolt missing on my brakes and oil filter was leaking, fixed it all up for free and also inspected my car said ill be needing some tires and possibly an alignment done soon. I wont be back to Brake Masters anymore that was scary.
Always quick and speedy ! I was about to take a trip to Phoenix so I had them do a full look over my car and they discovered the need for new tires. I was glad Carlos has a great team
Outstanding service ! State of the art equipment at this garage. Mechanics are top of the line that work there and live in our area. Quality oil and service. Your vehicle is in good hands at Brake Masters #229 !
Did excellent work on my 06 Sonata! Needed a new timing chain cover gasket installed to stop an oil leak. The manager Sergio at Brakemasters saved me from spending $500.00 more for the same work at Brakemaxx a competitor less than a block away. Plus, gave me a coupon for a free oil change! A+ service so will be returning!
Such a great store! Very clean. Staff is very friendly, helpful, & trustworthy. Made me feel very comfortable with my vehicle. Highly recommend.
WOW INCREDIBLE STAFF. Came in couple days ago, and wow service was incredible. Gentlemen that helped me i think his name was Carlitos. Great guy. Had a few things going on with my car and the price was extremely pricy but this dude Carlos did whatever he could to give me the best price that probably no other shop would beat. Great service, FAST service. I no longer go to my old mechanic anymore, come straight here!
Such an amazing group of people! They were so helpful and nice! Carlos explained things so well, I didnt feel blind sighted of the work being done to my car!
The 3 times Ive been there the staff has been very professional. I highly recommend Lionel he has been the best mechanic for all my vehicles.
Came in for an oil change. They were fast friendly and didnt try to upcharge me. Put the right oil in my car unlike the brakemax down the street although they fixed it it had me going in again on my day off. I suggest going to brake masters if your in sahuarita area and need a quick oil change with no issues.
Carlos did an outstanding job of troubleshooting my vehicle offered competitive pricing so I decided to get the work done, my car is running like new. Great hire brake Masters!!!
The people here are so kind and helpful! Highly recommend you guys stop by and give them a try!
Can’t say enough good things about this shop! So friendly and helpful:) We got our oil changed there a day before we were driving to Lake Chapala, Jalisco, MX and they were just great! At 3:45pm the same day the back tailgate of our 2002 Chevy Suburban would not open! That was crucial for us as we were traveling with 2 dogs and 3 kitties in pet carriers that were located right by the tailgate:/ We called Sergio, he said bring it over, and they had it fixed in less that 15 minutes!!!! Seriously saved my skin that day! Thanks so much to Sergio and the whole team at Brake Masters💖💖💖
The BEST customer service I’ve witnessed in a long time!! Definitely coming back!
Great place and prices
Excellent service
Outstanding and friendly service. Great prices compared to other local shops
Staff was pleasant. Front was very clean, would recommend
Awesome guys, quick and trustworthy. Thanks I will return.
Pricey but did a good job!
Great service and fair prices
Sergio and his team are the greatest the are real helpful.
Great service. Totally recommend it.
Great work 👏
Great customer service!!!! Thank you sergio!!!!
Great service
Awsomeeeee
Great service...
Fixed my brakes!😎
Fast and friendly service.
Great service 👍
I trust them 💯 NO CAP
Very friendly and honest
Great friendly service
Tooo expensive
Friendly and professional.
Great responsible reliable personnel good overall experience.
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Very good customer service. This store is new and very clean. The good thing is that they are honest and tell you how they can help you with your car. I was very happy with the service and honesty of this place and the boy Carlos always very professional and well that he knows what he is doing. Thank you very much, 100% recommended store and I will be back soon for my next oil change!Spanish publication. Because they also speak Spanish and English here and many people dont know.