Great Hometown Hardware store with everything you would hope to find at The Big Box store and More. They had throttle cables for lawn mowers and equipment for rental as well. The employees go out of their way to help you find what youre looking for. Consider them before the big box Home Improvement stores.
Always have what you need. Came in for a key and some bolts for a bed frame.Sunday 8/29 Judy was very knowledgeable, friendly and had a smart hack to make things easier. She’s brilliant. Thank You.
Had some keys made cheap took a look around & was really surprised how inexpensive there everyday items were -will definitely be returning!
They are so helpful there! The employees are friendly and more than competent! Had to get some keys made, and one that other places couldnt make, but they were able to!! Thank you Martins!
Went in to get a key duplicated for our business. First, the gentleman in the back by the keys gave immediate “annoyed” vibes as if I was a burden to him. Followed by him NOT duplicating my key. I told him he can call the company that owns the building to verify. He did not do so….and simply stared at me until I had to make the decision to leave and use the key maker at Wal Mart….terrible experience.
Had my window screen frames repaired. Even did one from scratch. Did a fantastic job.
Great selection, carry many hard to find items. Staff is friendly and super helpful.
Went there to get some spare keys made. This store has a great variety and is worth the time to drive there. Have been going here for years.
Tried Martins to look for a new weed eater. I asked the woman in the paint department to direct me to them. It was apparent she didnt want to be there. Also, very poor selection.
Love this place to make my keys. Thank you! Martin.
We didn’t, consciously, have a list when my husband said, “do you want to stop in Martin Hardware”?I always want to stop in Martin Hardware.We came upon their WEBER section. We have a great Weber Genesis that we love. The igniter had stopped working. My husband went up to a clerk and inquired if she knew anything about Webers. She asked if we knew which model it was and did we have the model number. Of course NOT! This didn’t deter her. She listened as my husband knew certain things to be true to our grill. By elimination, she concluded we have the same gas grill she does. She knew the part we needed, right away and, BONUS, it was in stock.I believe her name was Judy. I apologize if I’m incorrect. She embodies the best qualities a salesperson could. She was as eager to find a solution to our problem as we were.So I’m looking around when I think about the flapper on our Kohler toilet. We had purchased a universal one from another “M” store. Works on most toilets but not ours. Martin Hardware had Kohler flappers to fit our style toilet.And I found a Bedbug repellent that kills spiders too! I have had a surplus of spiders this year.Needless to say our shopping experience was a good one! Thank you!
One of the worker is great guy,ask any question and he will know the answer, very helpfull thank you...
Was very knowledgeable and took care of all my needs
Good hardware store if you need it they probably have it
They dont like to refan money or returns . I do not go there no more .
Hardware stores may be the last bastion of really great customer service, and Martin Hardware is sure good at it. I needed a handful of nuts and bolts, less than $5 worth, and an employee spent 10 minutes helping me find just the right thing.Im always surprised by how much stuff they carry. Need house numbers, glassware, patio furniture, craft supplies, cleaning products or pool noodles? Martin Hardware is your place!
Never had much help here, but they have everything you need in GB!
Great little hardware store plus they have machine rentals
Very nice place. And staff are actually friendly and helpful
This is reminiscent of an old time hardware store. Things I cant find anywhere else (electrical solder for example) I can find here. The staff is SUPER helpful and they provide services like pipe threading and tool rental, too. The best hardware store in town, hands down.
The female clerk with dark hair was extremely rude!!!!! And sarcastic and nasty!!!! She should not be working there! Absolutely terrible to customers! I was there 5-8-21, late afternoon. I hope her supervisor figures out who this is and fires her!
I had to get some keys made for my older vehicle and the staff did a professional job.
Hometown feel with friendly, knowledgeable staff. Always a nice experience shopping here.
They have everything you need from hardware store and very helpful and friendly
Super helpful friendly people and they carry things I cant find in big box stores.
Rented an over seeding machine. Young girl who took care of me was very helpful!!
Was on hold for quite a while asking for padding for legs of a wooden chair. I never got transferred but kept getting the same two employees asking where I needed to be transferred to. One lady who who said she worked in houseware very rudely gave me attitude. I don’t call that customer service. Super uncalled for and I hope that’s not how they treat all their customers.
So helpful in helping me get what I was looking for!
Great people. Thanks Dave.☺
Always kind and courteous ....will always help me find what I need
Have a great fastener section and lots of various tool rentals.
Friendly staff, very helpful. Quick to answer questions and help us find what we needed. Prices are reasonable too.
They had what I needed. Good people work there
Martin hardware has every thing you need lot of stores dont have what they have the prices are a little bit high but its good stuff Cynthia greene
Great hardware store
Husband went in looking for plumbing and was not impressed.
Not a single employee was wearing a mask. And while individually a customer can choose wether to wear a mask, a business should have their employees wearing a mask. However, not a single employee said hi! Or welcome to Martins! Or can we help you find anything today? While I did find what I was looking for, and an employee kept walking by and seeing what I was doing, they didnt ask if I was finding everything ok at all. Overall, not a good experience. First and last time visiting.
Customer service was friendly and very helpful
Their key department is one of the main reasons I began going to Martin Hardware over the larger box stores.They have the best selection of manual cut keys from lock boxes to auto high security keys. They also have a staff like no other
Had a covid 19 test done at the park and test area went good neg result thank you Value Care
In my profession, I have helped customers with many things, like what this store has to sell. That alone makes it a great store!Due to the shortages during this time, the place that I work at doesnt seem to have much coming back into stock, so I direct them over to Martin hardware.
Nice service
Went to return a tool belt I bought here 1 day later with the receipt. Had to wait for a manager. The manager came eventually, then denied my return because the original tag was not still on it. Im taking my business elsewhere. Do not recommend
This is a small hardware store, but they seem to have everything I need. They have saved me thousands of dollars because they had a piece of hardware for a good price that I wouldnt be able to get anywhere else or I would have had to hire a professional to install or fix.I have them sharpen my lawn mower blades and chainsaws. They do a great job.Sometimes, I rent their equipment for use around the house. I think their rental rates are good and the equipment they have is in a good shape.
Best hardware store in town, helpful and friendly.
Being one of the oldest hardware stores in the area they did not disappoint
Theres always someone willing to help you, exceptional service. Easy in and easy out.
Great service and knowledgeable staff. Hometown hardware store, excellent variety.
The staff was very nice and friendly. They were extremely helpful. Offered suggestions. The person helping me seemed to be very knowledgeable and was willing to share that knowledge. Great store I will definitely return the next time its warranted
They have good stuff and rent a lot of things.
Great hardware store. Had to get a key made and it ended up having a chip (car key) and they were able to do it for me no problem, works great.
Always helpful and they have everything. Locally owned. 💙
Great place.. had everything a guy needs. Who needs the big stores
Very helpful staff, found what I needed with very capable workers.
They were freindly
Paint department is amazing! I am an extremely satisfied customer! I was told to try their pant department to have a stain matched. No one seems to be able to match stain at any of the big hardware stores. The lady in the paint department is amazing! She was able to look at the stain and determine the color and sheen. She is also able to customize the mix for a perfect match! Her experience with this has saved me so much time and headache! Instead of refinishing my entire kitchen I can just stain and add the new cabinets!
Yes, they have it 😁👍. If you need it, theyll have it. Great Mom and Pop shop. People behind the register have always seemed a bit grumpy and not very personable but its fun to go back and see if they still are grumpy. Again, if you need something... Go here!!!
Pretty much everything you would need, they have.
Always helpful and cheerful. I feel like I matter more than at big box stores.
Gotta love small hardware stores
Need small nuts and bolts? Specialty faceners? Or anything else for that old house if yours? This is the right stop. Sure you have the big box stores, but can you purchase 2 M2 stainless steel cap screws with the nuts and the washers? Here you can. We cant let an old fashioned hardware store like this to go out if business! Thanks for being there for us!
Its a shame how they treat their customers, especially NancyJo, she was one of the rudest people Ive ever met, and the owner was no better. Ill never be back, which is a shame because theyre local
Great local store. Always courteous and helpful.
Great well stocked, full service hardware store
Went in for some specific size and color screws for a few different projects. The gentleman was extremely helpful and offered suggestions I hadnt thought of. Also got some Benjamin Moore paint samples and the woman who helped me was also very friendly. Ive rented their wall paper steamer twice before, and both times the ladies were nice, knowledgeable, and gave me great tips!
You might not expect an old timey, family run hardware store in a mini-mall type location but youd be wrong! I remember their original location and that is the only thing that changed. Great staff, amazing and strange array of merchandise (they have booyah paddles), and will do everything a big box store wont.
Most excellent. Very knowledgeable and friendly folks. Ill spend my money here at the local family business any day over the BIG BOX stores. Ill pay a bit more but its much better for our local economy. Love for Green Bay!
Prices are a bit higher than say fleet farm or Menard
Great customer service & clean environment
I purchased a gift here, they provided a gift receipt. As I was browsing through the store employees always asked if they could help me find something. Very helpful and friendly.
Rental department is very knowledgeable and rates are quite fair!
Katy was awesome and very helpful right at closing time!
They eagerly helped me find .40 cent washer for my faucet. They also had an inner tube for my bike. We came back later and bought grille. Great place.
Always very helpful people, and they have all the little odds and ends a person could need
I always find what I need !There are friendly attendants to help you, just ask !
Great place, I always find was what I need there. Helpful and friendly workers
Went there, to get parts for old kitchen faucet for the cabin. the guy in the plumbing was really helpful, and knew his stuff. Im set up, even with back up parts! Wish the cashier, wasnt so grumpy though. Otherwise would be a 5 star experience.
Privaty owned, but they seem to have what you need, ask the friendly and knowledgeable staff rather than trying to find things on your know....it way faster.
Always extremely helpful
They had exactly what I was looking for. Looks like they have pretty much everything that you could want at a hardware store
Always find what I need and their prices are very competitive. I will always prefer the small business over the chain, and Martin Hardware is a small business that deserves it.
Always good for hard to find items.
Support your local Hardware store! Great selection, nice and helpful staff.
Proper community hardware store for all home projects.
This is a pretty good local hardware store. They have just about any screw, bolt, nut, washer, or other miscellaneous hardware you could ever need. Lots of tools, home improvement supplies, etc. Also have equipment like air compressors and large power tools for rent.
Awesome place . They have a key copier machine.oh n all sorts of salt, sidewalk .water softener.wall deco.yard deco..alarms..spackle.etc...can fix screens..n tools to spot fix door screens..
Great service, I have a broken key,and got a replacement that works great. Thanks
Martin hard is a great store they have evrty thing you need cynthia greene
Go up the street to harbor freight for lower prices for same quality merchandise.
Applied for an open position there. Hiring Manager Katie doesnt have time to go to her office and look at them. Phone etiquette is lacking for manager. I can see why employees are grumpyNow I know why theyre always hiring.
This is the most unhelpful hardware store I have ever been to. The staff members are lazy and will not lift a finger to help you get what you need. Not to mention they are terrible at cutting keys. Avoid this place.
Always fantastic, always helpful and knowledgeable.
Dont say hi when you walk in Ill go to Menards or fleet farm. Katie is nice
Its easy to park and they have almost everything. There is always someone there to help if you need it. My only problem is that the smell of fertilizer is nauseating.
If you cant find it, Martin Hardware has it.
I always like the feel of a traditional hardware store over the big box stores.
If your shopping habits strickly revolve around where is the cheapest place that I can insert what youre looking for, then Martins may not be for you.Yes, youre going to pay a little more here than you would at a Home Depot or Menards, but what youre really getting is helpful, knowledgeable employees that actually know what their talking about. Real world, actual hands on experience.And its also the little things that make a huge impression. Like if youre looking for something, they will walk you not only to the isle, but show you where it is in that isle. Or taking the time to listen, and help you pick out what you need to do the job right, the first time.Actual, real customer service. And to me, thats worth way more than the extra $1.50 that I probably paid over going to the bigger stores.Quality, not quantity. Thats what Martin Hardware is.
Small town feel with the unique items you probably wouldve had never thought about to get are use. Also you can get whatever tools are equipment repaired here as well.
Worst customer service ever experienced!!! I was testing out a product (light strip on display) it had a remote for it in my hand and an employee comes over and snatches the remote out of my hand and says “broken” violently (I’m pretty sure she was drunk or high) and not only is the Customer service terrible the prices are super high compared to other hardware stores or even Wal-Mart, Fleet Farm, Menards. Never going back to this store or recommending it to any one ever again!